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Hotel Santa Cruz Huatulco

3.0 star property
Family-friendly hotel with free valet parking and a fitness center

Choose dates to view prices

Photo gallery for Hotel Santa Cruz Huatulco

Front of property - evening/night
Interior
Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi
International cuisine
Flat-screen TV

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Boulevard Santa Cruz 203, Santa María Huatulco, OAX, 70989
  • Place, Santa Cruz Bay
    ‪5 min walk‬
  • Place, Playa Santa Cruz
    ‪8 min walk‬
  • Place, El Zócalo
    ‪6 min drive‬
  • Airport, Huatulco, Oaxaca (HUX-Bahías de Huatulco Intl.)
    ‪22 min drive‬

Room options

View all photos for Double Room, 2 Double Beds

Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, free WiFi

Double Room, 2 Double Beds

7.4 out of 10
Good
(19 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard with internal view

In-room safe, desk, laptop workspace, free WiFi

Double Room Standard with internal view

8.0 out of 10
Very good
(1 review)
  • 387 sq ft
  • Sleeps 4

View all photos for Room Standard with Sofa

In-room safe, desk, laptop workspace, free WiFi

Room Standard with Sofa

  • 193 sq ft
  • Sleeps 2

About the neighborhood

Santa María Huatulco

Located in Santa Cruz, Hotel Santa Cruz Huatulco is within a 10-minute stroll of sights such as Santa Cruz Bay and Playa Santa Cruz. This 89-room, 3-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Santa Cruz Bay - 5 min walk - 0.3 miles
  • Playa Santa Cruz - 8 min walk - 0.5 miles
  • Chahue Beach - 4 min drive - 1.2 miles
  • Mercado Tres de Mayo - 5 min drive - 1.6 miles
  • El Zócalo - 6 min drive - 1.9 miles

Getting around

  • Bahias de Huatulco Intl. Airport (HUX) - 23 min drive

Restaurants

  • ‪Niko's - ‬1 min walk
  • ‪Oro negro - ‬2 min walk
  • ‪Ve el Mar - ‬8 min walk
  • ‪mercado organico Santa Cruz - ‬5 min walk
  • ‪La Chicatana - ‬4 min drive

About this property

Hotel Santa Cruz Huatulco

Family-friendly hotel with free valet parking and a fitness center
Hotel Santa Cruz Huatulco features an outdoor pool, a children's pool, and a gym. A stay here includes free valet parking. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers and designer toiletries. Other amenities include safes, phones, and desks.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 90 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Mar

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per accommodation, per night
  • Dogs and cats only
  • 1 total (11 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 90 for children
  • Pet fee: MXN 200 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Santa María Huatulco
ta Cruz Huatulco ta ía Huatul
Santa Cruz Huatulco
Hotel Santa Cruz Huatulco Hotel
Hotel Santa Cruz Huatulco Santa María Huatulco
Hotel Santa Cruz Huatulco Hotel Santa María Huatulco

Frequently asked questions

Is a free cancellation option available at Hotel Santa Cruz Huatulco?

Hotel Santa Cruz Huatulco provides free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Santa Cruz Huatulco?

As of Dec 16, 2025, prices found for a 1-night stay for 2 adults at Hotel Santa Cruz Huatulco on Jan 1, 2026 start from $188.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Santa Cruz Huatulco?

This hotel is situated in Santa Cruz within a 10-minute walk of Santa Cruz Bay and Playa Santa Cruz. You'll also find Chahue Beach and La Entrega Beach within a short drive.

Is parking available on site at Hotel Santa Cruz Huatulco?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Hotel Santa Cruz Huatulco?

Spa services at the hotel include massages.

Does Hotel Santa Cruz Huatulco include a casino at the property?

No, Hotel Santa Cruz Huatulco doesn't have a casino.

Is there an indoor pool at Hotel Santa Cruz Huatulco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Santa Cruz Huatulco a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Hotel Santa Cruz Huatulco have a hot tub?

No, but this hotel does have a sauna.

Does Hotel Santa Cruz Huatulco have a restaurant that serves breakfast?

Yes, Hotel Santa Cruz Huatulco serves continental breakfast for a surcharge each morning at Mar.

Does Hotel Santa Cruz Huatulco allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Santa Cruz Huatulco for a fee of MXN 200 per accommodation, per night.

Does Hotel Santa Cruz Huatulco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Santa Cruz Huatulco?

The closest major airport to Hotel Santa Cruz Huatulco is Bahias de Huatulco Intl. Airport (HUX), which is 11.1 mi away (23 minutes by car).

Are there rooms with balconies that I can book at Hotel Santa Cruz Huatulco?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or pool views.

Reviews

Hotel Santa Cruz Huatulco Reviews

7.8

Good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 135 out of 398 reviews
Rating 8 - Good. 153 out of 398 reviews
Rating 6 - Okay. 60 out of 398 reviews
Rating 4 - Poor. 28 out of 398 reviews
Rating 2 - Terrible. 22 out of 398 reviews

Reviews

10/10 Excellent

Gilberto, Hidalgo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near the marina and the beach
Stayed 3 nights in Aug 2025

2/10 Terrible

Crispin

Tube una reservacion en abril, el vuelo se cancelo en la cd de Dallas Tx obtuve el reenvolso del vuelo pero el del Hotel no recibi ni un centavo partido por la mitad. ES JUSTO ESTO?
Stayed 4 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am pro-eco friendly hotels. But when you have to request shampoo and toilet paper the first 3 days of our staying, and nobody shows they care to cover our needs, is not ok. We ended up buying our own Shampoo, toilet paper and toiletries. We travel light with 1 backpack and we trust that the Hotel would provide basic services, but this was not the case.
Stayed 4 nights in May 2025

6/10 Okay

Javier

Stayed 5 nights in Feb 2025

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Liked everything and will go back
Stayed 2 nights in Mar 2025

8/10 Good

Joy Ann M

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel within walking distance of all of Santa Cruz. Not impressed with wifi service being sketchy and unreliable in our room. Staff and other services were fine.
Stayed 4 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Liked most everything. No dresser for clothes was a bit of a turn-off and additional cost for a bar fridge. I’ve never stayed in a place in Huatulco that did not have these basic options. Overall though pleased with the rest of the stay
Stayed 14 nights in Feb 2025

8/10 Good

Gordon, Medicine Hat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent hotel at a fair price.
Stayed 3 nights in Feb 2025

6/10 Okay

Deborah

Traveled with group
Liked: Cleanliness, staff & service
This is a very Mexican hotel. Pool area is very nice however, beds, towels and sheets could be much improved.
Stayed 17 nights in Feb 2025

4/10 Poor

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar Adonai Nieves

Liked: Amenities, property conditions & facilities
Buen hotel
Stayed 4 nights in Feb 2025

2/10 Terrible

Diane

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Bad report

The hotel features a nice pool & attached restaurant The wifi is very sketchy & the room basic We were stranded from our reservation for 3 nights & they refused a refund but agreed to give us free nights the following week based on giving them a good review Hotel.com tried several attempts to get them to ok a refund & they refused Again today they refused the free night & refused a cancellation blaming hotel . Com They said it was because we hadn’t given a good review We will not recommend this hotel as they were upset we used a booking app I suggest they Join the 21st century
Stayed 4 nights in Feb 2025

2/10 Terrible

Marianne

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were great! We have stayed at this hotel before and it was clean. This time we would not even use the towels as they were so dirty and threadbare. Our air conditioner quit three times however the staff were quick to fix. The last night there a drunk someone who broke down the door across from us as he was locked out and fighting with another person inside. Called the desk several times with no answer. The situation could have been far worse. Will not stay there again ever!!

4/10 Poor

Diane

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

2/10 Terrible

Rae

Stayed 16 nights in Jan 2025

2/10 Terrible

Christine

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has wonderful and helpful staff, that respond as best they can to your needs. The positives were kind staff and great location in Santa Cruz. Rooms are in need of upgrades and repair. I changed rooms due to dripping a/c. My biggest concern was the last 5 days I did not feel it was safe to use the pool due to its murky waters and floating/sinking unknown materials. I was told each day it would be cleaned, then told it was clean but they were missing a chemical. That was unacceptable to me. I would not return to this hotel, or recommend it.
Stayed 19 nights in Jan 2025

6/10 Okay

olga

Stayed 2 nights in Jan 2025

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel for a clean room to stay and nice pool. Great location to explore!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Douglas

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will come back to the Hotel Villablanca again, it’s a wonderful experience
Stayed 7 nights in Jan 2025

10/10 Excellent

debbie

Stayed 7 nights in Jan 2025

8/10 Good

Valentina

Liked: Staff & service, property conditions & facilities
Everything was good
Stayed 4 nights in Jan 2025

10/10 Excellent

Justino Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Me encanto la ubicacion y el servicio, muy recomendable, regresaremos al hotel Santa cruz.
Stayed 4 nights in Jan 2025

10/10 Excellent

Sherrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed this small hotel. Great location and the pool is nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything, clean hotel, great friendly service. this is the 3rd time we stay here in the last 2 years.
Stayed 3 nights in Oct 2024

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