The Hacienda & Spa at Hotel Santa Fe

4.5 star property
Luxury hotel with a full-service spa and free breakfast

Choose dates to view prices

Photo gallery for The Hacienda & Spa at Hotel Santa Fe

Interior
Breakfast, lunch, dinner served; garden views
Front of property - evening/night
Standard Room, 1 King Bed, Fireplace (Hacienda) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Suite, Fireplace | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
537 S Guadalupe St, Santa Fe, NM, 87501
  • Santa Fe Railyard
    ‪3 min walk‬
  • Loretto Chapel
    ‪12 min walk‬
  • Santa Fe Plaza
    ‪13 min walk‬
  • Santa Fe, NM (SAF-Santa Fe Municipal)
    ‪18 min drive‬

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Room options

Standard Room, 1 King Bed, Fireplace (Hacienda)

9.4 out of 10
Exceptional
(46 reviews)
  • 367 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Fireplace (Hacienda)

9.8 out of 10
Exceptional
(11 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, Fireplace

9.8 out of 10
Exceptional
(21 reviews)
  • 524 sq ft
  • Sleeps 4
  • 1 Double Sofa Bed OR 1 King Bed

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About the neighborhood

Santa Fe

Located in Downtown Santa Fe, The Hacienda & Spa at Hotel Santa Fe is next to Art Vault and TAI Modern. This 35-room, 4.5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and a gym.

What's nearby

  • Santa Fe Railyard - 3 min walk - 0.2 miles
  • Georgia O'Keefe Museum - 12 min walk - 0.7 miles
  • Loretto Chapel - 12 min walk - 0.7 miles
  • Santa Fe Plaza - 13 min walk - 0.7 miles
  • Canyon Road - 15 min walk - 0.8 miles

Getting around

  • Santa Fe Depot - 4 min walk
  • Santa Fe Municipal Airport (SAF) - 19 min drive

Restaurants

  • ‪Tomasita's Santa Fe New Mexican Restaurant - ‬2 min walk
  • ‪La Choza Restaurant - ‬8 min walk
  • ‪Restoration Pizza Santa Fe - ‬2 min walk
  • ‪Second Street Brewery at the Railyard - ‬3 min walk
  • ‪Mille - ‬8 min walk

About this property

The Hacienda & Spa at Hotel Santa Fe

Luxury hotel with a full-service spa and free breakfast
At The Hacienda & Spa at Hotel Santa Fe, guests enjoy a full-service spa, an outdoor pool, and a gym. There's onsite parking for a fee and an area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a rooftop terrace, a hot tub, and meeting rooms.
Guests can expect free wired internet and LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Fireplaces, iPod docks, and minibars are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free wired internet

Parking and transportation

  • Area shuttle up to 1 mi
  • Secured, uncovered self parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Amaya

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Outdoor pool
  • Piano
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2002
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs only
  • 2 total pets
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 21.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Concierge service
  • Faxes
  • Fitness center access
  • Fitness/yoga classes
  • In-room coffee
  • In-room safe
  • Internet access
  • Newspaper
  • Phone calls
  • Pool access
  • Shuttle service
  • Hot tub access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Hacienda Hotel Santa Fe
Hacienda Santa Fe
Hotel Santa Fe
The Hacienda & Spa At Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel
The Hacienda & Spa at Hotel Santa Fe Santa Fe
The Hacienda & Spa at Hotel Santa Fe Hotel Santa Fe

Frequently asked questions

Is free cancellation available at The Hacienda & Spa at Hotel Santa Fe?

The Hacienda & Spa at Hotel Santa Fe provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

What's there to see around The Hacienda & Spa at Hotel Santa Fe?

This hotel is situated in Downtown Santa Fe, just steps from Santa Fe Railyard and Art Vault, and within a short walk of Santa Fe River Park. You'll also find Santa Fe Plaza and Meow Wolf within a short drive.

Is there parking available at The Hacienda & Spa at Hotel Santa Fe?

Yes, secured self parking is available for a surcharge. Accessible parking is also available for guests.

Is there a spa at The Hacienda & Spa at Hotel Santa Fe?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does The Hacienda & Spa at Hotel Santa Fe have a casino?

No, The Hacienda & Spa at Hotel Santa Fe doesn't have a casino.

Will I find an indoor pool at The Hacienda & Spa at Hotel Santa Fe?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at The Hacienda & Spa at Hotel Santa Fe?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a bar.

Does The Hacienda & Spa at Hotel Santa Fe have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does The Hacienda & Spa at Hotel Santa Fe feature a restaurant that includes a breakfast menu?

Yes, The Hacienda & Spa at Hotel Santa Fe serves free continental breakfast at Amaya each morning.

Will The Hacienda & Spa at Hotel Santa Fe allow pets to stay for free?

Although they can't stay for free, dogs are welcome at The Hacienda & Spa at Hotel Santa Fe for a fee of USD 25 per pet, per night.

Are there connecting rooms at The Hacienda & Spa at Hotel Santa Fe?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to The Hacienda & Spa at Hotel Santa Fe?

The closest major airport to The Hacienda & Spa at Hotel Santa Fe is Santa Fe Municipal Airport (SAF), which is 14.1 mi away (19 minutes by car). Another top airport is Los Alamos, NM (LAM-Los Alamos County), which is around 23 mi away.

Can I book a room with a balcony at The Hacienda & Spa at Hotel Santa Fe?

No, you won't find guestrooms with balconies at The Hacienda & Spa at Hotel Santa Fe.

Does The Hacienda & Spa at Hotel Santa Fe have a wedding venue on site?

Take advantage of the wedding venue at The Hacienda & Spa at Hotel Santa Fe if you plan to say "I do" during your trip.

The Hacienda & Spa at Hotel Santa Fe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 732 out of 946 reviews
Rating 8 - Good. 154 out of 946 reviews
Rating 6 - Okay. 41 out of 946 reviews
Rating 4 - Poor. 11 out of 946 reviews
Rating 2 - Terrible. 8 out of 946 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The building was nice and clean. The staff were friendly and helpful when needed. The breakfast and happy hour were a great option.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to make our stay comfortable. We lived the hospitality lounge on the top floor where we enjoyed slow breakfasts and wine and cheese in the evening.
Stayed 6 nights in Mar 2025

10/10 Excellent

Erik

Stayed 2 nights in Feb 2025

10/10 Excellent

Norma

Stayed 3 nights in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing, amazing, amazing!

We stayed in the Hacienda and this room was absolutely amazing! Spacious, clean and great high end linens. The fireplace was amazing for a nice snowy night. Shower had plenty of water pressure and was a great way to relax after a long day. Butler's were all so amazing and helpful! Hotel has free shuttle service within a mile which is a nice offering. Happy hour in the Hacienda consisted of wines, beers and appetizers which was great before heading downstairs to the Amaya for dinner. Saturday nights have live music and we truly enjoyed that! Food was awesome as were the drinks.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked a star gazing train ride . This hotel is just across the way to the train. In the morning we walked to the growers market. The hotel included a generous happy hour as well as a continental breakfast. Very nice stay
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in a very convenient and walkable distance to the Plaza sites and the Railyard area. The hotel is filled with Native American art and the Hacienda provides many amenities including butler service, shuttle, continental breakfast, happy hour and turndown service. We loved the fireplace in our room and the bed was comfy. The staff is 10/10 and so welcoming. Would definitely stay here again.
Stayed 5 nights in Feb 2025

10/10 Excellent

Mary Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was so smooth! From the young lady who “prechecked” us in to the butler who was waiting to help us unload the car, we had a very enjoyable visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

Pascal

Liked: Cleanliness
Disliked: Staff & service

Stay away of this hotel

First, when we arrived, the elevator was out (which we were told a day earlier by email), then when we entered the room, it was 84 degrees and the smoke detector was beeping (battery), it took the staff over an hour to try fixing the issue and all night and windows opened to bring the temperature down to a mere 72 degrees. We requested a new room the next day on an upper floor which was much better. Now the breakfast which was included in the price, we ate there four times, even though the continental breakfast was the worse we experienced (cheap pastries, choice of cereals all very sweet, runny oat meal, hardboiled eggs but no bread or bagels of any kind... Holiday Inn Express would be much better than this buffet, a real bummer for this hotel that claimed to be one of the best in Santa Fe! That's not all, we got over charged on drinks during our one time diner the first night ($27 instead of $14 per drink), then over charged for breakfast and coffee... The service for breakfast is horrendous and wait staff does not care at all including the manager does talk trash about customers where we can hear him... Sorry but we will not stay there again on our next visit to Santa Fe, there are a lot better hotels in the area.
Stayed 7 nights in Feb 2025

10/10 Excellent

Robby

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael T

Traveled with partner
Liked: Cleanliness, amenities
Lovely hotel wonderful staff
Stayed 1 night in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
We had a one night get away from our busy life in Albuquerque. Took the train up and enjoyed a wonderful couples massage with the awesome gals at the spa! The spa was beautiful, very accommodating. We did have butler service during our stay at the Hacienda. Kevin was very nice but he seemed a bit distracted. Misty at the bar service area was very accommodating and felt like we had known Her for years. The rooms were very nice, and clean, however, the pillows were very flat. Rick, our evening transport guy was very accommodating and a pleasure to talk to. Our overall stay was amazing. We would come back for sure but would bring our own pillows.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Missing mugs

Thr hotel was very nice and comfortable. Service was excellent. Continental breakfast was very limited and coffee at times luke warm. This forced us to order cappuccino from the kitchen , some of the worst wver and we were charged 10 dollars. Another quirk, the used mugs in the room were promptly removed during the clean up, but never replaced forcing us to call room service every day. Otherwise a very nice hotel
Stayed 5 nights in Feb 2025

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Other than the elevators being out of order the Hotel Santa Fe is everything you would want in a hotel stay. Great service, clean, quiet and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff overall very kind people working there, our building was under remodeling that’s the only reason we did not have a great review but in general pretty good
Stayed 3 nights in Jan 2025

10/10 Excellent

stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful serene atmosphere and warm and friendly staff!
Stayed 4 nights in Jan 2025

10/10 Excellent

Andrew

Liked: Property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Hilary

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location of this proeprty was wonderful located right in down town Santa Fe we were able to walk to shops and restaurants. The property itself was beautiful with woodburning fireplaces. The downfall were the hidden fees this property charged. The property has a restaurant and they stated they give discounts to Hacienda hotel members. The discount they claim to give they add that on as a 'resort charge' without telling you completely eliminating the so called discount.
Stayed 6 nights in Jan 2025

8/10 Good

Karen

Stayed 3 nights in Dec 2024

10/10 Excellent

Craig, Clearwater

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great service in the bar and restaurant and maid staff. Would give ten stars it I could.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sophia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Arthur H

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

No responsibility for big mistake

The hotel offered a shuttle service to the plaza. They told us they would pick us up in 5 minutes. 40 minutes later they weren’t there. No one would take responsibility. I mentioned this to them at the time and at checkout and they didn’t seem to care. They were patronizing.
Stayed 4 nights in Dec 2024