Not only did we not see the host; it was very difficult to actually get a message to them - we needed several passcodes, some of which we didn't have with us on vacation. Furniture was retro, we understand, but the rusted metal filecase in bedroom was a total waste of space and unusable for anything. None of the clocks worked, and my husband would have liked an instruction sheet with how to operate TV, microwave, heaters, etc. and a list of what to do upon checkout. Front door code was easy to use and to remember !