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Sercotel Hotel Europa

3.0 star property
Hotel with a restaurant, 6-minute walk to Concha Beach

Choose dates to view prices

Photo gallery for Sercotel Hotel Europa

Reception
Snack bar
Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing
Front of property
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
San Martin, 52, San Sebastián, Gipuzkoa, 20007
  • Place, Concha Promenade
    ‪1 min walk‬
  • Place, Concha Beach
    ‪2 min walk‬
  • Place, Cathedral of the Good Shepherd
    ‪3 min walk‬
  • Airport, San Sebastian (EAS)
    ‪21 min drive‬

Room options

View all photos for Classic Apartment

Classic Apartment | Minibar, in-room safe, blackout drapes, soundproofing

Classic Apartment

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Apartment

Superior Apartment | Minibar, in-room safe, blackout drapes, soundproofing

Superior Apartment

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Room (Basic)

Basic Room (Basic) | Minibar, in-room safe, blackout drapes, soundproofing

Basic Room (Basic)

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room

7.8 out of 10
Good
(16 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Triple Room

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Twin Room

Classic Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin Room

7.6 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

San Sebastián

Located in San Sebastián Centro, Sercotel Hotel Europa is adjacent to Concha Promenade and within a 5-minute walk of Cathedral of the Good Shepherd. This 65-room, 3-star hotel has a restaurant, free in-room WiFi, and a gym.

What's nearby

  • Concha Promenade - 1 min walk - 0.1 miles
  • Concha Beach - 2 min walk - 0.1 miles
  • Cathedral of the Good Shepherd - 3 min walk - 0.2 miles
  • Maria Cristina Bridge - 6 min walk - 0.4 miles
  • San Sebastian City Hall - 8 min walk - 0.5 miles

Getting around

  • San Sebastian Amara Station - 7 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪El Bar De Hotel De Londres - ‬3 min walk
  • ‪Sebastopol - ‬1 min walk
  • ‪Bar Swing - ‬4 min walk
  • ‪Aitana - ‬2 min walk
  • ‪Convent Garden - ‬2 min walk

About this property

Sercotel Hotel Europa

Hotel with a restaurant, 6-minute walk to Concha Beach
Guests of Sercotel Hotel Europa enjoy a gym, free WiFi in public areas, and meeting rooms. Self parking is offered for EUR 25 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, laundry facilities, and a TV in a common area.
Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight; EUR 25 per day; discounts available
  • Secured, covered self parking on site (EUR 25 per day)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1990
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 25 per day
  • Nearby parking fee: EUR 25 per day (492 ft away; open 8:00 AM to midnight)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with discounted offsite parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Sercotel Hotel Europa San Sebastian
Husa Europa Hotel
Husa Europa Hotel San Sebastian
Husa Europa San Sebastian
Husa Europa Hotel San Sebastian - Donostia
Sercotel Europa San Sebastian
Husa Europa San Sebastián Donostia
Sercotel Europa
Hotel Sercotel Europa
Husa Europa
Sercotel Hotel Europa Hotel
Sercotel Hotel Europa San Sebastián
Sercotel Hotel Europa Hotel San Sebastián

Frequently asked questions

Are free cancellation options available at Sercotel Hotel Europa?

Sercotel Hotel Europa provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sercotel Hotel Europa?

As of Dec 22, 2025, prices found for a 1-night stay for 2 adults at Sercotel Hotel Europa on Jan 4, 2026 start from $90.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sercotel Hotel Europa?

This hotel is situated in San Sebastián Centro, just steps from Concha Promenade and Cathedral of the Good Shepherd, and within a short walk of Concha Beach. You'll also find Bay of Biscay and San Sebastian City Hall less than a mile away.

Will I be able to park at Sercotel Hotel Europa?

Yes, secured parking is offered for EUR 25 per day.

Does Sercotel Hotel Europa include a casino?

No, Sercotel Hotel Europa doesn't have a casino.

Is there an indoor pool at Sercotel Hotel Europa?

No, there is no indoor pool at this hotel.

Is Sercotel Hotel Europa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a smart TV as well as a bar.

Does Sercotel Hotel Europa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Sercotel Hotel Europa feature a restaurant that includes a breakfast menu?

Yes, Sercotel Hotel Europa serves buffet breakfast each morning for a surcharge from its restaurant.

Does Sercotel Hotel Europa allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sercotel Hotel Europa for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Sercotel Hotel Europa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Sercotel Hotel Europa?

The closest major airport to Sercotel Hotel Europa is San Sebastian (EAS), which is 13.4 mi away (24 minutes by car). Another top airport is Biarritz (BIQ-Pays Basque), which is around 25 mi away.

Are there rooms with balconies that I can book at Sercotel Hotel Europa?

No, at Sercotel Hotel Europa, there aren't any guestrooms that list a balcony.

Sercotel Hotel Europa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 341 out of 959 reviews
Rating 8 - Good. 407 out of 959 reviews
Rating 6 - Okay. 157 out of 959 reviews
Rating 4 - Poor. 42 out of 959 reviews
Rating 2 - Terrible. 12 out of 959 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Edgewater

Stayed 2 nights in Sep 2025

8/10 Good

Paulina

Stayed 1 night in Sep 2025

8/10 Good

Erica

Liked: Cleanliness, amenities, property conditions & facilities
comfortable, clean, and very convenient location. staff were a bit chilly and could have been friendlier and more proactive. but fundamentally a fine hotel.
Stayed 6 nights in Sep 2025

10/10 Excellent

John Terence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. I’m hoping to return soon.
Stayed 4 nights in Sep 2025

10/10 Excellent

Terry

Excellent all around
Stayed 6 nights in Sep 2025

10/10 Excellent

Marichu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location!

Excellent location! The location is excellent! We coild see La Concha bay from our balcony. Our room was small but very clean. The staff are very nice. We would stay here again.
Stayed 3 nights in Aug 2025

6/10 Okay

Warren

Stayed 3 nights in Sep 2025

10/10 Excellent

Clery

Stayed 2 nights in Aug 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities
Excellent location! Super easy walk to so many useful places like La Concha, the old town, train station, etc.
Stayed 5 nights in Aug 2025

4/10 Poor

Niall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel has a nice clean entrance/lobby. Breakfast was lovely. However room had a damp smell and was very small and the bedsheets while probably were'nt damp, because the whole room smelt damp it felt as if they were
Stayed 2 nights in Aug 2025

10/10 Excellent

GEORGINA

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were lovely, friendly and helpful. The area is near the beach, and pretty quiet. The hotel was clean, centre area is a 10 minutes walk.
Stayed 4 nights in Aug 2025

6/10 Okay

john

Liked: Cleanliness, staff & service, property conditions & facilities

Poor night's sleep

On arrival a very warm welcome from Daniel on reception. Water and sweets on arrival which was nice. Our room looked lovely on arrival, with a little juliette balcony onto the road. The bed, for some reason, was on wheels which meant as soon as you moved on the bed the bed moved! We resolved this by putting the hand towels underneath the wheels to stop them moving. Unfortunately at night there was a lot of noise which kept us awake. We could hear conversatiins of the couple above us until at least 3.30 AM! the furniture was bei g moved around which we heard all the time. At 5 am both mornings we were woken by two men walking down the road shouting very loudly in what seemed an effort to wake as many people up as possible. All in all a lovely hotel in appearance but we had very little sleep.
Stayed 2 nights in Aug 2025

10/10 Excellent

jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A truly marvelous superbly located hotel in a magical city mil gracias
Stayed 7 nights in Aug 2025

8/10 Good

Sean

Stayed 3 nights in Aug 2025

6/10 Okay

Jenny

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Finding the hotel was difficult. GPS takes you somewhere different, hotel knew this so better instructions would have been appreciated. Not much for what they have for the gym. Room was very small, bathroom door almost touches the bed. Overall hotel was clean and a short 7 min walk to the beach and close to shopping so an excellent location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aug 2025

Had a great 4 days here. Close to the beach and bars.
Stayed 4 nights in Aug 2025

6/10 Okay

Myrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel , Great staff , close to almost everything , La Conxa Beach, restaurants , aquarium , shops. Very well located .
Stayed 1 night in Jul 2025

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Jul 2025

8/10 Good

Rangith

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Stayed 6 nights in Jul 2025

10/10 Excellent

Jakub

Stayed 2 nights in Jul 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great location. A block from the beach.
Stayed 2 nights in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Jun 2025