The floor LOOKS clean because of the laminate, but it is dirty. I wiped a small area with a tissue to pick up something, and the tissue was black.
Also, my husband is sensitive to particulates in the air (dust, etc.). His nose continually ran except when he was in the hot tub and when we went to dinner. After dinner we returned to the room and his nose started running again. We had isolated him at dinner (an important family memorial event) because we did not want to pass on what seemed to be a new cold, but it wasn’t a case of illness; it was due to an unclean atmosphere in the room.
This is NOT due to your gracious and hardworking staff. The drapes, fan, floors, area rug (and probably bedspread) need to be cleaned.