Hotel Rumbao, a Tribute Portfolio Hotel

Choose dates to view prices

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool
Pet friendly
Free WiFi
Air conditioning
Gym

Explore the area

100 Brumbaugh Street, San Juan, Puerto Rico, 00901

Place, Port of San Juan
‪1 min walk‬
Place, Castillo de San Cristobal
‪5 min walk‬
Place, Paseo de la Princesa
‪5 min walk‬
Airport, San Juan (SJU-Luis Munoz Marin Intl.)
‪15 min drive‬

Room options

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom

Wonderful

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Deluxe Room, 1 King Bed, Bay View

Exceptional

Bay view
1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Deluxe Room, 2 Queen Beds

Wonderful

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

Junior Suite, 1 Bedroom

Wonderful

1 bedroom
Sleeps 3
1 King Bed
Free WiFi

Traditional Room, 1 King Bed

Wonderful

1 bedroom
Sleeps 2
1 King Bed
Free WiFi

Suite, 1 Bedroom, Balcony, Bay View

Very good

Bay view
1 bedroom
Sleeps 4
1 King Bed
Free WiFi

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Wonderful

Sleeps 4
2 Queen Beds
Free WiFi

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Very good

1 bedroom
Sleeps 4
2 Queen Beds
Free WiFi

About the neighborhood

San Juan

Located in Old San Juan, Hotel Rumbao, a Tribute Portfolio Hotel is next to popular attractions like Pier 3 and Teatro Tapia. This 245-room, 4-star hotel has an outdoor pool along with a 24-hour gym and free in-room WiFi.

What's nearby

Port of San Juan - 1 min walk - 0.1 miles
Calle Fortaleza - 2 min walk - 0.2 miles
Castillo de San Cristobal - 5 min walk - 0.3 miles
Paseo de la Princesa - 5 min walk - 0.3 miles
Castillo San Felipe del Morro - 3 min drive - 0.9 miles

Getting around

Roosevelt Station - 9 min drive
Luis Munoz Marin Intl. Airport (SJU) - 31 min drive

Restaurants

‪Raices Restaurant - ‬3 min walk
‪Café Cola'o - ‬4 min walk
‪Starbucks - ‬2 min walk
‪Tijuana's Bar & Grill - ‬5 min walk
‪Ocean Lab Brewing Co. - ‬1 min walk

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

At Hotel Rumbao, a Tribute Portfolio Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 36.00 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and luggage storage. Additional amenities include meeting rooms, conference space, and a computer station.

42-inch LCD TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include coffee makers, free local calls, and laptop-compatible safes. Housekeeping is available on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Pool
Hot tub
Spa
Free WiFi

$189 nightly

Jun 8 - Jun 9

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Height restrictions apply for onsite parking
Secured, covered self parking on site (USD 26 per day)
Secured, covered valet parking on site (USD 36 per night; includes in/out privileges)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 25 for adults and USD 19 for children
A bar/lounge
A restaurant

Restaurants on site

KUEROS Restaurant

Things to do

24-hour gym
Outdoor pool
TV in common areas

Family friendly

Outdoor pool
Refrigerator on request
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

4 meeting rooms
5,973 square feet of conference space
Computer station

Outdoors

On the bay
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Grab bar near toilet
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Transfer shower
Valet for wheelchair-equipped vehicles
Visual fire alarm
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

9 floors
Ballroom
Banquet hall
No plastic coffee stirrers
No plastic drinking straws
Reception hall
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Hypo-allergenic bedding
Pillowtop mattress
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Slippers
Towels provided

Entertainment

42-inch LCD TV with premium cable/satellite channels
Pay movies

Food and drink

Coffee/tea maker
Electric kettle
Limited room service
Refrigerator on request

Air conditioning (climate-controlled)
Desk
Desk chair
Eco-friendly toiletries
Free local calls
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in fee: USD 30

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 30

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

This property welcomes pets for USD 125.00 per accommodation, per stay
Dogs only
2 total (50 lbs is the maximum weight per pet)
Pets may not be left unsupervised
Service animals exempt from fees

Children and extra beds

Children 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Destination fee: USD 42 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 25.00 for adults and USD 19.00 for children
Covered self parking fee: USD 26.00 per day (in/out privileges)
Covered valet parking fee: USD 36.00 per night (in/out privileges)
Pet fee: USD 125.00 per accommodation, per stay
Service animals are exempt from fees
Early check-in fee: USD 30 (subject to availability)
Late check-out fee: USD 30 (subject to availability)
Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 4:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

Pool access available from 7:00 AM to 10:00 PM.
Registered guests are the only ones allowed in guestrooms.
Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
No cribs or infant beds are available.
Noise-free rooms can't be guaranteed.
Parking has height restrictions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Old San Juan Casino

Old Sheraton

Old Sheraton Hotel

Sheraton Old

Sheraton Old Hotel & Casino

Sheraton Old San Juan

Sheraton Old San Juan Casino

Sheraton Old San Juan Hotel & Casino

Sheraton San Juan Casino

Old San Juan Sheraton

San Juan Sheraton

Sheraton Old San Juan Hotel And Casino

Sheraton Old San Juan Hotel San Juan

Sheraton San Juan

Sheraton Old San Juan Hotel

Sheraton Old Hotel

Frequently asked questions

Is free cancellation available at Hotel Rumbao, a Tribute Portfolio Hotel?

Hotel Rumbao, a Tribute Portfolio Hotel offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Rumbao, a Tribute Portfolio Hotel?

As of Jun 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Rumbao, a Tribute Portfolio Hotel on Jun 28, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Rumbao, a Tribute Portfolio Hotel?

This hotel is situated in Old San Juan, just steps from Port of San Juan and Pier 3, and within a short walk of Castillo de San Cristobal. You'll also find Condado Beach and Casino del Mar at La Concha Resort within a short drive.

Is there parking available at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, valet parking is offered for USD 36 per night with in/out privileges and self parking is available for USD 26 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a casino on the premises?

No, Hotel Rumbao, a Tribute Portfolio Hotel doesn't have a casino.

Is there an indoor pool at Hotel Rumbao, a Tribute Portfolio Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

Is Hotel Rumbao, a Tribute Portfolio Hotel a good place to stay for couples?

This waterfront hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Rumbao, a Tribute Portfolio Hotel feature a restaurant that includes a breakfast menu?

Yes, Hotel Rumbao, a Tribute Portfolio Hotel serves buffet breakfast for a surcharge each morning at KUEROS Restaurant.

Does Hotel Rumbao, a Tribute Portfolio Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel Rumbao, a Tribute Portfolio Hotel for a fee of USD 125.00 per accommodation, per stay.

Does Hotel Rumbao, a Tribute Portfolio Hotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Rumbao, a Tribute Portfolio Hotel?

The closest major airport to Hotel Rumbao, a Tribute Portfolio Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (31 minutes by car).

Are there rooms with balconies at Hotel Rumbao, a Tribute Portfolio Hotel?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy bay and city views.

Does Hotel Rumbao, a Tribute Portfolio Hotel have a wedding venue on site?

There are wedding services available at Hotel Rumbao, a Tribute Portfolio Hotel if that's in your vacation plans.

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

2/10 Terrible

Patricia

Traveled with partner

May 25, 2026

Disliked: Staff & service

They were not prepared for the guest, rooms were not ready until 7:00 Pm

Stayed 2 nights in Mar 2026

10/10 Excellent

Jaffar, East Elmhurst

Traveled with partner

Apr 20, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Exceeded my expectations and was in a great location. I will definitely return.

Stayed 2 nights in Apr 2026

6/10 Okay

Brian

Traveled with family and small children

Mar 24, 2026

Liked: Cleanliness

Disliked: Amenities

It was dated. The rooms have been updated, however the mold in the shower, the horribly cheap scratchy towels. There is no mini bar, and the coffee was bitter. We got in late and there were no options for food or drinks not even snacks for sale. The room was so dark at night that our kids got carry out and no one could see what they were eating.

Stayed 3 nights in Mar 2026

8/10 Good

John

Mar 20, 2026

Stayed 2 nights in Mar 2026

8/10 Good

Daisy

Mar 5, 2026

Stayed 1 night in Feb 2026

6/10 Okay

Kelli

Mar 5, 2026

Stayed 2 nights in Mar 2026

6/10 Okay

Kelly

Traveled with partner

Mar 3, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was frustrating. The check-in time says 4:00 but upon arrival, there was no room ready and we had to wait until close to 6:00pm for check in. It was frustrating after a long day of flying. We offered to take a down-graded room but was told they could not assist us as we booked through a third party, Expedia. They seem to forget that if it weren't for that third-party, Expedia, the room would never have been booked - others on site, who were also waiting, experienced the same. Were made to feel like our business did not matter as we did not book direct.

Stayed 1 night in Feb 2026

4/10 Poor

Jill

Traveled with group

Mar 2, 2026

Disliked: Staff & service, amenities

We arrived at 430pm and was told our room should be ready in an hour. Went to grab some food came back at 830pm and room still was not ready. After another 1/2 hour they gave me a room with 2 beds looking at a building when I had booked a deluxe King Bayview. I was paying $500 per night for this room. They finally gave me a $50 per night discount which was ridiculous. Get to room had not been properly cleaned. When asked for bar of soap at first told they were out, but finally found me one. We had stayed at your property in September and it was a totally different experience with staff, room and every aspect, so I recommended this hotel to the couple traveling with us and then we had this terrible experience. I am also Vice President for National Travel and have recommended your porperty to many clients which I no longer will be doing. I was told you had a change of management recently which I am assuming is responsible for the decline.

Stayed 2 nights in Feb 2026

6/10 Okay

Tina

Traveled with group

Mar 1, 2026

Liked: Cleanliness, property conditions & facilities

No towels, no soap.

Stayed 1 night in Feb 2026

10/10 Excellent

Christina

Traveled with family

Mar 1, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Great staff, friendly. Clean rooms. In walking distance to most things in Old San Juan.

Stayed 1 night in Feb 2026

6/10 Okay

alexander

Traveled with family

Mar 1, 2026

Liked: Cleanliness

Nice stay, excellent location but service is lacking. Perfect location on the waterfront near Old San Juan-close to restaurants, bars and shops-especially good if you are taking a cruise. Breakfast and bar were enjoyable with gracious staff and good selection. Room was clean and comfortable but we had to ask numerous times for shower gel and shampoo, because the wall-mounted bottles in the shower stall were empty. Twice staff brought a bag full of everything BUT shower gel and shampoo. FINALLY on the third day they got it right. Worst part of stay was ordering a taxi the night prior to departure for 5:30 am and it never showed up. At 5:30 am we asked young man outside to check if it was on the way. He seemed unconcerned and said the woman who ordered it the night prior had not conveyed the information. He was more concerned with his cell phone and said he had asked another taxi driver who'd just left to return and pick us up after he dropped off the guests who left just before us. I explained that was 20 min. to the airport with the current passengers, 20 min. back to the hotel, and another 20 min. back to the airport, making us an HOUR late. He didn't seem to see the problem. We managed to find another taxi driver but were extremely anxious about making our 8:30 am flight. Overall, we did not feel that the high price of the rooms ($500-600/night) were reflected in the service provided.

Stayed 4 nights in Feb 2026

10/10 Excellent

Cindy

Feb 28, 2026

Stayed 1 night in Jan 2026

10/10 Excellent

Bevan

Traveled with family

Feb 28, 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great location, restaurant, market and customer service.

Stayed 2 nights in Feb 2026

10/10 Excellent

William, Virginia Beach

Feb 27, 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Krystina

Feb 27, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Friendly staff, nice amenities, clean rooms

Stayed 4 nights in Feb 2026

2/10 Terrible

Gina

Traveled with family and small children

Feb 26, 2026

Disliked: Property conditions & facilities

I was very disappointed when I got there. The customer service was awful. Our room was not ready and no one really cared much and we had several little kids. I didn’t think the staff was very understanding. Also was promised to be compensated for all the problems and nothing happened. I expected better out of a Marriott. Very disappointed in the hotel.

Stayed 4 nights in Feb 2026

2/10 Terrible

Gia

Feb 26, 2026

Disliked: Cleanliness, amenities, property conditions & facilities

Our room was not ready until three hours after check-in. We were told we would be comped breakfast the next day and they said no and sent our children back. Wasted a night because we couldn’t shower because room was not ready. Staff was unfriendly and rooms were dirty. I do not recommend this hotel and would never stay there ever again.

Stayed 4 nights in Feb 2026

2/10 Terrible

Kathy Susan

Feb 26, 2026

Liked: Cleanliness, amenities, property conditions & facilities

First the car I booked with you never showed up so you owe me a refund for that. Had to pay a taxi 45.00 to take us to the hotel and never got our room until 6:00 pm. I tried to call you, and gave up after being on hold for over a half an hour.

Stayed 1 night in Feb 2026

10/10 Excellent

Farrah

Feb 25, 2026

Stayed 2 nights in Feb 2026

10/10 Excellent

Idamis, Coamo

Feb 25, 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Wayne

Feb 24, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Very late check-in, friendly staff. Great location for getting on cruise ship.

Stayed 2 nights in Feb 2026

10/10 Excellent

Stacia

Feb 24, 2026

Stayed 1 night in Feb 2026

10/10 Excellent

Judith

Feb 23, 2026

Liked: Cleanliness, amenities, property conditions & facilities

Excellent location, room and staff!

Stayed 1 night in Feb 2026

10/10 Excellent

Allan

Feb 23, 2026

Stayed 4 nights in Dec 2025

10/10 Excellent

Saadia, Superior

Feb 22, 2026

Liked: Cleanliness, amenities, property conditions & facilities

GREAT Place and location!!!

Stayed 5 nights in Feb 2026

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Hotel Rumbao, a Tribute Portfolio Hotel

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Photo gallery for Hotel Rumbao, a Tribute Portfolio Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

Suite, 1 Bedroom, Balcony, Bay View

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

Deluxe Room, 2 Queen Beds (Mobility Accessible, Tub)

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About the neighborhood

San Juan

What's nearby

Getting around

Restaurants

About this property

Hotel Rumbao, a Tribute Portfolio Hotel

Similar properties

Hilton Garden Inn San Juan Condado

Property amenities

Internet

Parking and transportation

Food and drink

Restaurants on site

Things to do

Family friendly

Conveniences

Guest services

Business services

Outdoors

Accessibility

More

Room amenities

Bedroom

Bathroom

Entertainment

Food and drink

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Children and extra beds

Property payment types

Important information

Fees

Optional extras

You need to know

We should mention

Property is also known as

Frequently asked questions

Hotel Rumbao, a Tribute Portfolio Hotel Reviews

Reviews

Wonderful

9.2/10

9.2/10

9.0/10

9.0/10

Reviews

2/10 Terrible

Patricia

Patricia

10/10 Excellent