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Hotel Na Bolom

3.0 star property
Hotel in San Cristóbal de las Casas with a coffee shop and a restaurant

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Photo gallery for Hotel Na Bolom

Courtyard
Junior Suite, 1 Queen Bed, Garden View | 1 bedroom, free WiFi, bed sheets
Standard Quadruple Room, Garden View | 1 bedroom, free WiFi, bed sheets
Standard Triple Room, Garden View | 1 bedroom, free WiFi, bed sheets
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View in a map
A.V. VICENTE GUERRERO 33, BARRIO EL CERRILLO, San Cristóbal de las Casas, CHIS, 29220
  • Na Bolom Cultural Museum
    ‪1 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪11 min walk‬
  • Santo Domingo Handicraft Market
    ‪13 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪82 min drive‬

Room options

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Quadruple Room, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room, Garden View

Standard Single Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Single Room, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Double Room, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, free WiFi, bed sheets

Junior Suite, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quadruple Room, 2 Double Beds

Standard Quadruple Room, 2 Double Beds | 1 bedroom, free WiFi, bed sheets

Standard Quadruple Room, 2 Double Beds

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Triple Room, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | 1 bedroom, free WiFi, bed sheets

Single Room

  • 215 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Junior Suite, 1 Queen Bed, Garden View

Junior Suite, 1 Queen Bed, Garden View | 1 bedroom, free WiFi, bed sheets

Junior Suite, 1 Queen Bed, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Garden View

Standard Triple Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Triple Room, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Double Room, Garden View

Standard Double Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Double Room, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, free WiFi, bed sheets

Junior Suite

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View

Junior Suite, Garden View | 1 bedroom, free WiFi, bed sheets

Junior Suite, Garden View

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Garden View

Triple Room, Garden View | 1 bedroom, free WiFi, bed sheets

Triple Room, Garden View

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Quadruple Room, Garden View

Standard Quadruple Room, Garden View | 1 bedroom, free WiFi, bed sheets

Standard Quadruple Room, Garden View

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

San Cristóbal de las Casas

Located in Del Cerrillo, Hotel Na Bolom is adjacent to Na Bolom Cultural Museum and within a 10-minute stroll of Galeria Studio Cerrillo. This 16-room, 3-star hotel has a restaurant along with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Na Bolom Cultural Museum - 1 min walk - 0.0 miles
  • Ex-Convent of Santo Domingo - 10 min walk - 0.6 miles
  • San Cristóbal de las Casas Cathedral - 11 min walk - 0.6 miles
  • Mesoamerican Museum of Jade - 13 min walk - 0.7 miles
  • Santo Domingo Handicraft Market - 13 min walk - 0.7 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 93 min drive

Restaurants

  • ‪Cerveceria Naufragio - ‬6 min walk
  • ‪Sarajevo Cafe Jardin - ‬6 min walk
  • ‪Antojitos la Cheyona - ‬7 min walk
  • ‪Lum - Casa de Te - ‬6 min walk
  • ‪Hamburguesas "El Taison - ‬6 min walk

About this property

Hotel Na Bolom

Hotel in San Cristóbal de las Casas with a coffee shop and a restaurant
Guests of Hotel Na Bolom enjoy free WiFi in public areas, a library, and a terrace. You can take advantage of free parking, along with an airport shuttle (available on request) for MXN 4 per vehicle one-way. Helpful staff can provide concierge services, luggage storage, and a safe deposit box at the front desk. Additional amenities include laundry facilities, a banquet hall, and a garden.
Guests can expect to find free WiFi. Other standard amenities include fireplaces and free toiletries.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 11:30 PM at scheduled times and on request
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Comprehensive recycling policy
  • No plastic water bottles
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Fireplace
  • Heating
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1:00 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 4 per vehicle (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 16
For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Na Bolom Hotel
Hotel Na Bolom San Cristóbal de las Casas
Hotel Na Bolom Hotel San Cristóbal de las Casas

Frequently asked questions

What's there to do near Hotel Na Bolom?

This hotel is situated in Del Cerrillo, just steps from Na Bolom Cultural Museum, and within a 10-minute walk of Galeria Studio Cerrillo and Centro Cultural de los Altos. You'll also find Guadalupe Church and Ex-Convent of Santo Domingo less than a mile away.

Is there parking available at Hotel Na Bolom?

Yes, self parking is offered for free at the hotel.

Does Hotel Na Bolom have a casino on the premises?

No, Hotel Na Bolom doesn't have a casino.

Will I find an indoor pool at Hotel Na Bolom?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Na Bolom?

There are many amenities for couples at this hotel, including a fireplace as well as a bar and a restaurant.

Are there hot tubs at Hotel Na Bolom?

No, this hotel doesn't have a spa tub.

Does Hotel Na Bolom feature a restaurant that includes a breakfast menu?

Yes, Hotel Na Bolom serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Na Bolom allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Na Bolom.

Does Hotel Na Bolom have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Na Bolom?

The closest major airport to Hotel Na Bolom is Angel Albino Corzo Intl Airport (TGZ), which is about 28.6 mi away.

Are there rooms with balconies that I can book at Hotel Na Bolom?

No, at Hotel Na Bolom, there aren't any guestrooms that list a balcony.

Hotel Na Bolom Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 37 out of 64 reviews
Rating 8 - Good. 21 out of 64 reviews
Rating 6 - Okay. 3 out of 64 reviews
Rating 4 - Poor. 2 out of 64 reviews
Rating 2 - Terrible. 1 out of 64 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that this is a museum that has rooms to rent, not a luxury hotel. That said, if you’re looking for a contemplative stay in a beautiful room surrounded by artifacts, this is your hotel. Wonderful staff, good restaurant, coffee house in a garden across the street. Did I mention the incredibly helpful staff? A nice walk 30 minutes to the town center. Can’t wait to return.
Stayed 3 nights in Mar 2025

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities
I love the historical aspect of the place. Good stuff very helpful. Did not like that such remarkable building had been graffitied on the outside
Stayed 2 nights in Sep 2024

8/10 Good

Rosa Tupina, Manchaca

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the quietness, awesome library and museum. They lock the door around 10 pm. I had breakfast there twice. It was ok but missing stuff (fruit) I could not use my laptop with their internet. The wifi for the cell ph was ok. Lights are left on on the hallway and I just had to find them n turn them off because I couldn’t sleep the first night. Taxis are easy to catch in that area. Distance to market are ok if you can walk. I preferred taxis for 50 pesos to take me to markets and main corridor. Staff were nice. Vendors were ok too. Women artisans set up their goods on the patio. I will stay here again.
Stayed 7 nights in Jul 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Special Treat

It is a special treat to stay at Na Bolom. It is really a cultural centre / museum with a few rooms that are available.
Stayed 6 nights in Feb 2024

10/10 Excellent

CAROL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, well preserved colonial building full of history and culture. Beautiful gardens and fantastic staff. We have loved every minute.
Stayed 2 nights in Aug 2022

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Uno de los hoteles con más encanto de los que me he alojado. Aparte de bonito, tiene mucha historia y apoya a la comunidad.
Stayed 1 night in Apr 2022

10/10 Excellent

Rebecca L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My favorite place by far to stay in San Cristobal

Love staying here. It feels like you are going back in time a bit, but with all the comfort needed. There is so much history and adventure expressed in this, what was once the home of an adventurous couple. Staff are super friendly and accommodating.
Stayed 5 nights in Mar 2022

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations

I loved the fireplace in the room that came stocked with firewood and kindling. It lit with one match.
Stayed 2 nights in Jan 2022

10/10 Excellent

Joanna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very special place to stay. Like stepping back in time. The museum, garden and grounds were wonderful.
Stayed 1 night in Dec 2021

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Hotel / Cabin

Wonderful experience. Staff was lovely and so accommodating. The log cabin was so cute. It does get a little chilly at night but the fire place and extra blankets were very sufficient. Really enjoyed my stay and HIGHLY recommend. Love the museum and garden aspect of it as well. 😊
Stayed 3 nights in Nov 2021

8/10 Good

José L.

Liked: Cleanliness, staff & service
Very nice looking hotel
Stayed 14 nights in Nov 2021

4/10 Poor

Massimo

Traveled with partner
Disliked: Amenities, property conditions & facilities
Internet connection was not properly working.
Stayed 6 nights in Aug 2021

10/10 Excellent

ARTURO

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place and great location
Stayed 1 night in Jun 2021

10/10 Excellent

Rebecca L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Uniquely different experience - one to remember.

Great hospitality. Long rich history. Beautiful old Mexico property. Rustic and very comfortable.
Stayed 4 nights in Jun 2021

8/10 Good

tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute delight for certain type of visitor

Stayed 2 nights in May 2021

6/10 Okay

Alonso

Traveled with family
Disliked: Property conditions & facilities, room comfort

The place is old and rustic..

The bed is comfy but the blankets are heavy and you can barely move ☹️ it has a really old feel.. the pictures make it look alot better.. just not my kind of place 😕 its also kind of far from town center, the location is bad 😢
Stayed 4 nights in Sep 2020

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Na Bolom - San Cristibal de las Casas, MEX

Hotel Na Bolom - San Cristobal de las Casas, Chiapas, Mexico. If you like a rustic room with extra blankets and a clay fireplace with wood and matches provided away from the noise next to a lovely courtyard where breakfast included is served, this is the place. It's a 10 minute walk on colonial streets to the main street and 10 minute walk on that to the central plaza. Buy leather goods at great prices!
Stayed 1 night in Aug 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So much character!

Such a magical place! Some of the comforts may not be what you'd expect from a "normal" hotel--some rooms are musty and the showers are a little unpredictable--but the unique charms of the building win out. Fascinating building and decor, kind staff, good breakfast.
Stayed 7 nights in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an absolute paradise!! Just lovely!!!! Fascinating history and beautiful decor!!
Stayed 1 night in Aug 2019

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place doing such interesting things. The rooms are delightful. The restaurant also. And the garden is gorgeous! And don’t leave without looking at the museum and all the amazing photos and artefacts.
Stayed 4 nights in Jul 2019

8/10 Good

Virginia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquilo y un ambiente agradable. Tienen un jardín al cual tienes acceso. El museo que hace una exposición sobre todo de los lacandones incluyendo fotografías muy antiguas. Me volvería a hospedar.
Stayed 6 nights in Apr 2025

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