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Casa Lum

3.5 star property
Family-friendly hotel with a rooftop terrace and spa services

Choose dates to view prices

Photo gallery for Casa Lum

Garden Family Kuxel Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Lekil Luxury Suite Room | In-room safe, soundproofing, iron/ironing board, free WiFi
Reception
Front of property
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Breakfast available
  • Room service
  • Parking included

Explore the area

Map
Real de Guadalupe 30, Centro, San Cristóbal de las Casas, CHIS, 29200
  • San Cristóbal de las Casas Cathedral
    ‪2 min walk‬
  • Plaza 31 de Marzo
    ‪3 min walk‬
  • Ex-Convent of Santo Domingo
    ‪7 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪81 min drive‬

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Room options

View all photos for Garden Family Kuxel Room

Garden Family Kuxel Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Garden Family Kuxel Room

  • 431 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Vaichil Double Room

Vaichil Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Vaichil Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Ipil Double Room

Ipil Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Ipil Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Kool Luxury Suite Room

Kool Luxury Suite Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Kool Luxury Suite Room

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Lekil Luxury Suite Room

Lekil Luxury Suite Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Lekil Luxury Suite Room

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Tsijil Double Room

Tsijil Double Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Tsijil Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Garden Queen Banomil Room

Garden Queen Banomil Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Garden Queen Banomil Room

  • 581 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Jr. Chulel Suite Room

Jr. Chulel Suite Room | In-room safe, soundproofing, iron/ironing board, free WiFi

Jr. Chulel Suite Room

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

About the neighborhood

San Cristóbal de las Casas

Located in Zona Centro, Casa Lum is within a 5-minute walk of popular attractions such as San Cristóbal de las Casas Cathedral and Plaza 31 de Marzo. This 3.5-star hotel has 8 rooms and welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • San Cristóbal de las Casas Cathedral - 2 min walk - 0.1 miles
  • Plaza 31 de Marzo - 3 min walk - 0.2 miles
  • Santo Domingo Handicraft Market - 5 min walk - 0.3 miles
  • Ex-Convent of Santo Domingo - 7 min walk - 0.4 miles
  • Arches of Carmen - 8 min walk - 0.5 miles

Getting around

  • Angel Albino Corzo Intl Airport (TGZ) - 72 min drive

Restaurants

  • ‪El Tacoleto - ‬1 min walk
  • ‪La Vina de Bacco - ‬1 min walk
  • ‪Casa Lum - ‬1 min walk
  • ‪Miura Restaurante - ‬1 min walk
  • ‪Casa Cafeólogo - ‬1 min walk

About this property

Casa Lum

Family-friendly hotel with a rooftop terrace and spa services
Guests of Casa Lum enjoy a rooftop terrace, free WiFi in public areas, and spa services. There's free parking, and an airport shuttle (available 24 hours) for MXN 1800 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a meeting room, a terrace, and laundry facilities.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include iPod docks, free local calls, and laptop-compatible safes.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 80 to 200 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Casa Lum

Things to do

  • Bicycle rentals
  • Designer stores
  • Full-service spa

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Limited room service

More

  • Free local calls
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Living room
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 11 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 80 to 200 for adults, and MXN 80 to 200 for children
  • Airport shuttle fee: MXN 1800 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Lum Hotel San Cristobal de las Casas
Casa Lum Hotel
Casa Lum San Cristobal de las Casas
Casa Lum
Casa Lum San Cristobal De Las Casas, Mexico - Chiapas
Casa Lum Hotel
Casa Lum San Cristóbal de las Casas
Casa Lum Hotel San Cristóbal de las Casas

Frequently asked questions

Are free cancellation options available at Casa Lum?

Casa Lum provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Casa Lum?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Casa Lum on Jun 2, 2025 start from $132.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Casa Lum?

This hotel is situated in Zona Centro, just steps from San Cristóbal de las Casas Cathedral and Foro Cultural Kinoki, and within a short walk of Plaza 31 de Marzo. You'll also find Mesoamerican Museum of Jade and Santo Domingo Handicraft Market less than a mile away.

Will I be able to park at Casa Lum?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Casa Lum?

Spa services at the hotel include couples treatments and massages.

Does Casa Lum feature a casino on the premises?

No, Casa Lum doesn't have a casino.

Will I find an indoor pool at Casa Lum?

No, there is no indoor pool at this hotel.

Is Casa Lum good for couples?

There are many amenities for couples at this hotel, including Champagne service as well as a bar and a restaurant with al fresco dining.

Are there hot tubs at Casa Lum?

No, there isn't a spa tub at this hotel.

Does Casa Lum have a restaurant that serves breakfast?

Yes, Casa Lum serves a cooked-to-order breakfast for a surcharge each morning at Casa Lum.

Will Casa Lum allow pets to stay free of charge?

No, pets and service animals aren't allowed at Casa Lum.

Are there connecting rooms at Casa Lum?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Casa Lum?

The closest major airport to Casa Lum is Angel Albino Corzo Intl Airport (TGZ), which is about 28.2 mi away.

Are there rooms with balconies that I can book at Casa Lum?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy garden or courtyard views.

Casa Lum Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 143 out of 161 reviews
Rating 8 - Good. 15 out of 161 reviews
Rating 6 - Okay. 2 out of 161 reviews
Rating 4 - Poor. 0 out of 161 reviews
Rating 2 - Terrible. 1 out of 161 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Frank S

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Was fantastic
Stayed 1 night in Jan 2025

10/10 Excellent

Dinorah, Ridgewood

Stayed 3 nights in Nov 2024

10/10 Excellent

Gabriela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying at Casa Lum. It is in an excellent location right on one of the main “andadores” in San Cristobal. The hotel was clean, quiet and the staff were really friendly. They have a small terrace where you can see the sunrise or sunset of the city. The food in the restaurant was good, also if you want more variety there are many restaurants right outside the hotel. Shops, coffee shops, ATM and more places just 5-10 minutes walk away. You can walk to the some of the main places to visit like the Centro Historico, Churches, Mercadito de Los Dulces, Mercadito de Artesanias and more! We are planning to come back again.
Stayed 1 night in Dec 2024

10/10 Excellent

Wendi, Chula Vista

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Lum is simply amazing. We had Ariel help us out during our stay, from any hotel needs to walking us and guiding us to our vehicle. Having coffee outside your door every morning was the best! Definitely going back!
Stayed 3 nights in Dec 2024

10/10 Excellent

Lupita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy agradable el lugar, desayuno rico.
Stayed 1 night in Nov 2024

8/10 Good

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jose, san dimas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Book it! Location is perfect, rooms are spacious and property is beautiful. Staff was so great, not a single complaint.
Stayed 3 nights in Mar 2024

10/10 Excellent

C k

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Karen

Stayed 1 night in Feb 2024

8/10 Good

Ketankumar, Mechanicsburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best. Nice garden. The staff is excellent.
Stayed 2 nights in Feb 2024

10/10 Excellent

YOSEBA

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT SERVICE AND REALLY FRIENDLY STAFF

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Safety box was inoperable
Stayed 1 night in Nov 2023

10/10 Excellent

Jo Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, good location, very will kept and clean. Highly recommend. Restaurant very good. Hotel is first class.
Stayed 5 nights in Jul 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel in a transformed mexican colonial house. Very friendly, professional staffade me feel very welcomed. Breakfast menu options were delicious. Coffee was always perfect. Rooms are very charming and spacious. Can't wait to go back!
Stayed 5 nights in Oct 2022

10/10 Excellent

Amina

Stayed 2 nights in Sep 2022

10/10 Excellent

Charles, Orlando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the middle of everything, but still quiet.
Stayed 4 nights in May 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic hotel

Great hotel in the middle of everything . Service was great ! Food is great ! Romantic place to stay
Stayed 3 nights in Feb 2022

10/10 Excellent

Gardenia, venice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautifully styled, modern yet rustic
Stayed 3 nights in Jan 2022

10/10 Excellent

Brian

Stayed 2 nights in Jan 2022

10/10 Excellent

Rafael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 1 night in Nov 2021

8/10 Good

José Manuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very attentive staff and great location. Loved the interior design of the hotel. I just felt like the beds could have been more comfortable. Also the rooms and beds were small and I could hear other guests next to us.
Stayed 1 night in Sep 2021

10/10 Excellent

Benjamin

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent to every detail, service, cleanliness , food, the management with Mr. Ramon, just let me say it was perfect.
Stayed 7 nights in Sep 2021

10/10 Excellent

LUIS X

Stayed 3 nights in Aug 2021

10/10 Excellent

VERONICA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar increíble! Personal muy amable

El hotel muy bonito, lleno de detalles, artesanía, muy bien localizado y todos muy amables. El Gerente, Juan, una excelente persona que nos orientó para visitar lugares cercanos y unos en nuestra ruta. Muy buenas sus recomendaciones.
Stayed 2 nights in Jul 2021