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Hotel Neutor Express

3.0 star property
Central hotel with a bar connected to the convention center in Salzburg

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Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Bar (on property)
Reception
Meeting facility
Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Neutorstrasse 9, Salzburg, 5020
  • Place, Getreidegasse
    ‪5 min walk‬
  • Place, Mozart's Birthplace
    ‪6 min walk‬
  • Place, Salzburg Christmas Market
    ‪8 min walk‬
  • Airport, Salzburg (SZG-W.A. Mozart)
    ‪7 min drive‬

Room options

View all photos for Basic Single Room

Basic Single Room | In-room safe, desk, free WiFi, bed sheets

Basic Single Room

7.2 out of 10
Good
(14 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Basic Twin Room

Basic Twin Room | In-room safe, desk, free WiFi, bed sheets

Basic Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony | In-room safe, desk, free WiFi, bed sheets

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | In-room safe, desk, free WiFi, bed sheets

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Salzburg

Hotel Neutor Express places you in Riedenburg, within a leisurely stroll of popular sights such as Salzburg Christmas Market and Mirabell Palace. This 45-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a conference center. Centrally located in Salzburg, the hotel is connected to the convention center, and a short walk from Sigmundstor Tunnel and Pferdeschwemme Horse Well.

What's nearby

  • Getreidegasse - 5 min walk - 0.3 miles
  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Old City Hall - 6 min walk - 0.4 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪220 Grad - ‬7 min walk
  • ‪Meissl & Schadn - ‬6 min walk
  • ‪Humboldt Stubn - ‬8 min walk
  • ‪Afro Cafe - ‬8 min walk
  • ‪Balkan Grill Walter (1. Salzburger Bosna Grill) - ‬6 min walk

About this property

Hotel Neutor Express

Central hotel with a bar connected to the convention center in Salzburg
Guests of Hotel Neutor Express enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is offered for EUR 19 per day. Front-desk staff can assist with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, a terrace, and a banquet hall.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and desks.

Similar properties

Exterior
Am Neutor Hotel Salzburg Zentrum
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
7.2 out of 10, Good, 733 reviews
$72 nightly
The price is $88
Jan 18 - Jan 19
Total with taxes and fees
Am Neutor Hotel Salzburg Zentrum

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).
Property Registration Number 50101-000082-2020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Are free cancellation options available at Hotel Neutor Express?

Hotel Neutor Express offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Neutor Express?

As of Jan 15, 2026, prices found for a 1-night stay for 2 adults at Hotel Neutor Express on Jan 24, 2026 start from $95.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel Neutor Express?

This hotel is situated in Riedenburg within a short 10-minute walk of Salzburg Christmas Market and also 15 minutes on foot from Mirabell Palace. You'll also find Getreidegasse and Mozart's Birthplace less than a mile away.

Is there parking available at Hotel Neutor Express?

Yes, parking is offered for EUR 19 per day.

Does Hotel Neutor Express include a casino at the property?

No, Hotel Neutor Express doesn't have a casino.

Is there an indoor pool at Hotel Neutor Express?

No, there is no indoor pool at this hotel.

Is Hotel Neutor Express a good place to stay for couples?

Couples will appreciate amenities like a bar, a shopping mall, and a café at this hotel.

Does Hotel Neutor Express have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Neutor Express have a restaurant with a breakfast menu?

Yes, Hotel Neutor Express serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Neutor Express allow pets to stay free of charge?

No, pets aren't allowed at Hotel Neutor Express though service animals are welcome.

Does Hotel Neutor Express have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Neutor Express?

The closest major airport to Hotel Neutor Express is W.A. Mozart Airport (SZG), which is 2.9 mi away (7 minutes by car).

Are there rooms with balconies at Hotel Neutor Express?

Yes, some guestrooms at Hotel Neutor Express offer a balcony.

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 90 out of 452 reviews
Rating 8 - Good. 154 out of 452 reviews
Rating 6 - Okay. 116 out of 452 reviews
Rating 4 - Poor. 65 out of 452 reviews
Rating 2 - Terrible. 27 out of 452 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Julia

Stayed 3 nights in Oct 2025

10/10 Excellent

Shaun

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to old town. Multiple food options And shopping if thats your thing. Just cross the road walk through the tunnel and your in the thick of it, thats if you can drag yourself away from the Vietnamese food hut at the entrance to the tunnel.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel served it's purpose for our time in Salzburg. There were not a lot of amenities. No fridge or coffee in the room and the coffee machine and other vending machine in the lobby were broken. Basically it was a nice little patio and place to sleep within walking distance to the city. No bells or whistles.
Stayed 3 nights in Sep 2025

2/10 Terrible

Christo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk is unprofessional and rude.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hakim

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so good.
Stayed 1 night in Sep 2025

6/10 Okay

Trung Minh

Liked: Cleanliness
Average lodging overall, it worked for short stay. Hall wayvin the Expeess (pink) building was a bit run-down. No air conditioning but glad the windows open. About 10-15 minutes into the main tourist area, otherwise not much around, pretty quiet.
Stayed 2 nights in Sep 2025

2/10 Terrible

Witchious

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

It was shocking, from the arrogant reception staff who had a sarcastic answer to all questions, to the dirty batchroom with old pube hair, to a matress thats so worn out it feels like sleeping on a boat. Will definitely not visit again.
Stayed 2 nights in Sep 2025

6/10 Okay

Shuhui

Stayed 4 nights in Sep 2025

8/10 Good

GRAHAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok clean tidy.good price and central number 10 from airport to outside hotel. Down side we got there early had to wait till 3pm for check in.also very noisy outside building work started at 6.45am drilling
Stayed 3 nights in Sep 2025

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 2 nights in Sep 2025

2/10 Terrible

carolyn

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot!

It was a great spot. The room was very clean and cozy. Staff were friendly and helpful. Location is perfect! Just a few minutes walk to the center. Only complain is that there is no A/C but other than that it’s a nice spot.
Stayed 2 nights in Sep 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness
Although the room was adequate and met our needs in most areas the overall impression was that the property was 'tired'. All the staff were friendly and helpful and the room was kept very clean. It would have enhanced the room if hot beverage making facilities were available especially as the machine in the foyer was out of order. Transport was close at hand providing very regular service meeting our needs. Overall, we had a successful visit to Salzburg.
Stayed 4 nights in Aug 2025

8/10 Good

Doris

Stayed 1 night in Sep 2025

10/10 Excellent

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice to have the balcony an be close to the old city
Stayed 5 nights in Aug 2025

4/10 Poor

Atul

Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Keith

Traveled with group
Liked: Staff & service, amenities
Beds were very comfortable. The pictures online were of a different building. They have 2 buildings and one is old and run down, and the other was new. Most of the pictures online were from the new building. Were we stayed was ok as far as beds tvs and furniture, but the floors were green with red dots and mystery stains. Walls were ok but were in need of a good set of paint. The bathroom had a drain in the floor that you could hear water running all night.
The real entry to the older building
Floor condition
Stayed 4 nights in Jul 2025

10/10 Excellent

Erin

Stayed 3 nights in Jul 2025

8/10 Good

Simon

Liked: Staff & service, amenities, property conditions & facilities
Within walking distance of the old city, where there's plenty of dining and shopping opportunities. Not much traffic except during rush hour. The room was fine, but the shower floor was a bit yellow with hard water. The room smelled like cleaning products when I first arrived but this was solved by leaving the window open overnight. Breakfast is very expensive. Include breakfast with booking if you plan to eat there.
Stayed 5 nights in Jul 2025

6/10 Okay

Emmylou

Stayed 1 night in Jul 2025

2/10 Terrible

Jack

Received an email from property letting us know they were not able to stay open after 5 due to not being able to staff. Property was more like a 1970s hostel.
Stayed 3 nights in Jul 2025

4/10 Poor

Iris

Traveled with family
Disliked: Amenities, property conditions & facilities
Property conditions are very poor. Building is not well maintained.
Stayed 3 nights in Jun 2025

2/10 Terrible

Deb

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here!!!!

This is a horrible place to stay- there were bleach stains on the carpet, rust in the shower track, broken tiles, balcony door that didn’t latch- I tried to contact the person in charge and never got a reply back- we did not stay here after seeing the condition of the rooms- the pictures on Hotels.com are not true
Stayed 2 nights in Jul 2025