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Hotel Neutor Express

3.0 star property
Central hotel with a bar connected to the convention center in Salzburg

Choose dates to view prices

Photo gallery for Hotel Neutor Express

Enjoy dining or relaxing on the furnished outdoor space with a table and chairs overlooking a lush landscape and scenic cliff.
Conference room with a large table and eight chairs, perfect for meetings and presentations.
Relax in a spacious room with a large bed, glass-top coffee table, and comfortable sofa.
Enjoy a meal or drink at the central counter or one of the tables and chairs.
Welcome to the Neuor Hotel, where guests can check in and enjoy a warm atmosphere.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Neutorstrasse 9, Salzburg, 5020
  • Mozart's Birthplace
    ‪6 min walk‬
  • Salzburg Christmas Market
    ‪8 min walk‬
  • Mirabell Palace
    ‪12 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪6 min drive‬

Room options

View all photos for Basic Twin Room

Two single beds with white linens, a black armchair, and a small table with a lamp are featured in this cozy space.

Basic Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room

Cozy retreat with a single bed, flat-screen TV, and modern amenities.

Basic Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Cozy retreat with a comfortable bed, bedside tables, and lamps.

Double Room

7.2 out of 10
Good
(13 reviews)
  • 237 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Relax in this stylish room with a large bed, a bedside table, and a door leading to an outdoor area with a table and chairs.

Comfort Double Room, Balcony

7.0 out of 10
Good
(8 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Relax in a cozy space with a comfortable bed, sofa, and chair, perfect for unwinding.

Junior Suite, Balcony

8.0 out of 10
Very good
(1 review)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the neighborhood

Salzburg

Hotel Neutor Express places you in Riedenburg, within a leisurely stroll of popular sights such as Salzburg Christmas Market and Mirabell Palace. This 45-room, 3-star hotel has a bar/lounge along with conveniences like free in-room WiFi and a conference center. Centrally located in Salzburg, the hotel is connected to the convention center, and a short walk from Sigmundstor Tunnel and Pferdeschwemme Horse Well.

What's nearby

  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles
  • Fortress Hohensalzburg - 9 min walk - 0.5 miles
  • Mirabell Palace - 12 min walk - 0.7 miles

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬6 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Hotel Neutor Express

Central hotel with a bar connected to the convention center in Salzburg
Guests of Hotel Neutor Express enjoy access to free WiFi in public areas, meeting rooms, and a conference center. Self parking is offered for EUR 19 per day. Front-desk staff can assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include coffee/tea in a common area, a terrace, and a vending machine.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes and desks.

Languages

English, German, Spanish

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  • Parking available
  • Business services
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7.2 out of 10, Good, 697 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall

Family friendly

  • Snack bar/deli

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).
Property Registration Number 50101-000082-2020

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Frequently asked questions

Are free cancellation options available at Hotel Neutor Express?

Hotel Neutor Express offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to do around Hotel Neutor Express?

This hotel is situated in Riedenburg within a short 10-minute walk of Salzburg Christmas Market and also 15 minutes on foot from Mirabell Palace. You'll also find Getreidegasse and Mozart's Birthplace less than a mile away.

Is parking available on site at Hotel Neutor Express?

Yes, parking is offered for EUR 19 per day.

Does Hotel Neutor Express include a casino at the property?

No, Hotel Neutor Express doesn't have a casino.

Is there an indoor pool at Hotel Neutor Express?

No, there is no indoor pool at this hotel.

Is Hotel Neutor Express good for couples?

Couples will appreciate amenities like a bar, a shopping mall, and a café at this hotel.

Does Hotel Neutor Express have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Neutor Express have a restaurant with a breakfast menu?

Yes, Hotel Neutor Express serves buffet breakfast each morning for a surcharge from its cafe.

Will Hotel Neutor Express allow pets to stay free of charge?

No, pets aren't allowed at Hotel Neutor Express though service animals are welcome.

Does Hotel Neutor Express have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hotel Neutor Express?

The closest major airport to Hotel Neutor Express is W.A. Mozart Airport (SZG), which is 2.9 mi away (7 minutes by car).

Are there rooms with balconies at Hotel Neutor Express?

Yes, some guestrooms at Hotel Neutor Express offer a balcony.

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 71 out of 381 reviews
Rating 8 - Good. 132 out of 381 reviews
Rating 6 - Okay. 99 out of 381 reviews
Rating 4 - Poor. 56 out of 381 reviews
Rating 2 - Terrible. 23 out of 381 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jack

Received an email from property letting us know they were not able to stay open after 5 due to not being able to staff. Property was more like a 1970s hostel.
Stayed 3 nights in Jul 2025

8/10 Good

hitendra

Liked: Cleanliness, amenities, property conditions & facilities
Check in time keep on changing
Stayed 1 night in May 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! It's small but clean, and very very close to the old town. We loved staying here!
Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location and good transport links to the centre of the old town. Very quiet location. Nice large room with balcony. Very polite and helpful at the front desk when I had a query which was resolved.
Stayed 4 nights in Apr 2025

4/10 Poor

Brody

Stayed 10 nights in Apr 2025

6/10 Okay

Malia

Stayed 2 nights in Apr 2025

4/10 Poor

Sarah

Traveled with family
Disliked: Staff & service, property conditions & facilities
Very very barebones and terribly overpriced for the quality.
Stayed 2 nights in Apr 2025

8/10 Good

murat

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
perfect location and a big thank you to Barbara on reception
Stayed 5 nights in Mar 2025

10/10 Excellent

Dmitri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff
Stayed 5 nights in Mar 2025

8/10 Good

Nadine

Business traveler
Liked: Cleanliness, staff & service, room comfort

older hotel - great location

The Neutor Express is across from the Hotel Neutor. The Express site is more like apartments. The rooms are clean but show wear. The shower was fine, bed OK, location is great - very easy to walk everywhere. The breakfast was outstanding, but across the street. The price was right and I would stay there again though.
Stayed 3 nights in Feb 2025

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was roomy, large bathroom. Didnt have much interaction with staff but little that I did they were nice and helpful. Quiet nights sleep. Good location for walking to old town and bus stops right in front of the hotel. Grocery store 2 blocks down and plenty of restaurants on the other side of the tunnel...maybe 5-10 min walk depending on type of food and speed of walking. There was a lot of construction in the area but it was not in the way of getting to and from the hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Dmytro

Liked: Cleanliness, staff & service, room comfort

Great place for the price

Everything is great. The room isn't new, but for this price it is worth. All what you need to stay for a couple of days is here. Very close to the city center.
Stayed 3 nights in Feb 2025

4/10 Poor

Nathalie

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The location is great. 10 minute walk to the old town and Christmas market. However, the woman at reception (except when we checked out) had a very sour disposition. We tried to purchase a hot chocolate from the vending machine. It did not work. She could have been helpful, given us the coins to try again. Nothing. Very unpleasant. At check out. Mentioned it to the other woman, she immediately gave us the money and said it happns all the time. It's an awful machine. Put up a sign! The beds and pillows were not very comfortable, but passable. Honestly, we will not be returning.
Stayed 3 nights in Dec 2024

2/10 Terrible

Pat

Stayed 3 nights in Dec 2024

4/10 Poor

Andreas

Disliked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Marilyn

Stayed 1 night in Dec 2024

8/10 Good

Yi-Hsiang

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Jake

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I know Austria, especially Salzburg, is expensive, but the price I paid for this room was appauling. The room was old, dirty, falling apart and felt like I was living out of a basement or one of those overly exaggerated desperate hotels you see in movies when the main character falls on hard times. The property was in a good location; easily walkable to the centre of Salzburg though the well lit mountain tunnel; thats the only good thing going for it, unfortunately.
Stayed 5 nights in Sep 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Lukka

Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap and cheerful, clean & well located

The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Stayed 3 nights in Oct 2024