Crystal Inn Hotel & Suites Salt Lake City

3.0 star property
Hotel with free breakfast, near Salt Palace Convention Center
VIP Access

Choose dates to view prices

Photo gallery for Crystal Inn Hotel & Suites Salt Lake City

Reception
Lobby sitting area
Indoor pool, open 6:00 AM to midnight, sun loungers
Terrace/patio
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk

Explore the area

View in a map
230 W 500 S, Salt Lake City, UT, 84101
  • Place, Salt Palace Convention Center
    ‪10 min walk‬
  • Place, Delta Center
    ‪14 min walk‬
  • Place, Temple Square
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard King, Jetted Tub, Non Smoking

9.0 out of 10
Wonderful
(31 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Queen, Non Smoking

9.0 out of 10
Wonderful
(161 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds

Studio, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed

Standard King with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Family Double Queen, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • 384 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

Executive Suite, 1 King Bed, Jetted Tub, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 528 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Bar, Non Smoking

8.4 out of 10
Very good
(28 reviews)
  • 384 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard King, Non Smoking

9.0 out of 10
Wonderful
(66 reviews)
  • 384 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Salt Lake City

Located in Downtown Salt Lake City, Crystal Inn Hotel & Suites Salt Lake City is a leisurely stroll from popular sights such as Salt Palace Convention Center and Delta Center. This 175-room, 3-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Salt Palace Convention Center - 10 min walk - 0.6 miles
  • Delta Center - 14 min walk - 0.8 miles
  • Temple Square - 16 min walk - 0.9 miles
  • City Creek Center - 16 min walk - 0.9 miles
  • Conference Center - 19 min walk - 1.0 mile

Getting around

  • Courthouse Station - 8 min walk
  • Salt Lake Central Station - 16 min walk
  • Salt Lake City International Airport (SLC) - 10 min drive

Restaurants

  • ‪Maverik #438 - ‬6 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Thani Bowl Noodle House - ‬7 min walk
  • ‪Gracie's - ‬8 min walk
  • ‪Sheraton Salt Lake City Concierge Lounge - ‬2 min walk

About this property

Crystal Inn Hotel & Suites Salt Lake City

Hotel with free breakfast, near Salt Palace Convention Center
Guests staying at Crystal Inn Hotel & Suites Salt Lake City enjoy an indoor pool, a gym, and a sauna. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other amenities include refrigerators, microwaves, and free local calls. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 2,508 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 116.32 per accommodation (varies based on length of stay)
  • Dogs only
  • 2 total (55 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 116.32 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to midnight.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served at Crystal Inn Hotel & Suites Salt Lake City.

Property is also known as

Crystal Inn Hotel Down Town
Crystal Inn Hotel Salt Lake City Down Town
Crystal Salt Lake City Down Town
Crystal Inn Hotel Salt Lake City Downtown
Crystal Inn Hotel & Suites Salt Lake City - Downtown Utah
Crystal Inn Hotel And Suites Salt Lake City - Downtown
Crystal Hotel Salt Lake City
Crystal Inn Hotel
Crystal Salt Lake City Downtown
Crystal Inn Hotel Suites Salt Lake City Down Town

Frequently asked questions

Is a free cancellation option available at Crystal Inn Hotel & Suites Salt Lake City?

Crystal Inn Hotel & Suites Salt Lake City offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crystal Inn Hotel & Suites Salt Lake City?

As of Sep 29, 2025, prices found for a 1-night stay for 2 adults at Crystal Inn Hotel & Suites Salt Lake City on Oct 17, 2025 start from $134.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crystal Inn Hotel & Suites Salt Lake City?

This hotel is situated in Downtown Salt Lake City within a short 14-minute walk of Delta Center and also 19 minutes on foot from Temple Square. You'll also find City Creek Center and Conference Center within a short drive.

Is there parking available at Crystal Inn Hotel & Suites Salt Lake City?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crystal Inn Hotel & Suites Salt Lake City have a casino at the property?

No, Crystal Inn Hotel & Suites Salt Lake City doesn't have a casino.

Is there an indoor pool at Crystal Inn Hotel & Suites Salt Lake City?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 6:00 AM and midnight.

What do couples enjoy most about Crystal Inn Hotel & Suites Salt Lake City?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an indoor pool and a steam room.

Are there hot tubs at Crystal Inn Hotel & Suites Salt Lake City?

Yes, this hotel has a spa tub.

Does Crystal Inn Hotel & Suites Salt Lake City have a restaurant with a breakfast menu?

Crystal Inn Hotel & Suites Salt Lake City offers free continental breakfast each morning though there is no restaurant.

Does Crystal Inn Hotel & Suites Salt Lake City allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Crystal Inn Hotel & Suites Salt Lake City for a fee of USD 116.32 per accommodation, per stay.

Does Crystal Inn Hotel & Suites Salt Lake City have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crystal Inn Hotel & Suites Salt Lake City?

The closest major airport to Crystal Inn Hotel & Suites Salt Lake City is Salt Lake City International Airport (SLC), which is 6.5 mi away (10 minutes by car).

Are there rooms with balconies at Crystal Inn Hotel & Suites Salt Lake City?

No, at Crystal Inn Hotel & Suites Salt Lake City, there aren't any guestrooms that list a balcony.

Reviews

Crystal Inn Hotel & Suites Salt Lake City Reviews

9.2

Wonderful

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 2384 out of 3341 reviews
Rating 8 - Good. 652 out of 3341 reviews
Rating 6 - Okay. 203 out of 3341 reviews
Rating 4 - Poor. 58 out of 3341 reviews
Rating 2 - Terrible. 44 out of 3341 reviews

Reviews

6/10 Okay

Justin

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The pictures definitely over rate the property and Orbits has this rated to high in their system as well. This is a 2 to 3 star property not a 4 star. The property is dated and needs an update. As with most old properties, it has an oder. The staff was friendly and check in was fast and easy. The hotel doesn’t have common area A/C so walking the halls and using the elevator in the summer is muggy. The room was ok, nothing special. The a/c couldn’t keep up so the room never got below 75 degrees. The pool is small and in a muggy room. This hotel would be comparable to a mid-low level comfort inn. It’s close to several other nicer hotels. It worked for us since we had a super short stop over. If we were planning to stay for a vacation we would have been disappointed. Free parking was a good value add.
Stayed 1 night in Jun 2025

10/10 Excellent

shanping

Stayed 1 night in Jul 2025

10/10 Excellent

Kira

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with lovely staff I can’t wait to come back to SLC and stay here again!
Stayed 1 night in Jun 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great value, great staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Tigran

All good
Stayed 1 night in Jun 2025

4/10 Poor

Jamie

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Kinda run down and dirty.

This hotel was busy busy. There is a constant non stop fan in the bathrooms that you cannot not shut off. It’s very noisy along with the bending and ice machines. The halls are hot and stuffy with no ventilation and the hotel is not clean. Our room was extremely dusty and had garbage stuffed behind the night stand and old protest signs stashed on top the closets. Although breakfast is free, there isn’t adequate seating to enjoy your meal. I told the front desk our room was dirty and he said they were short staffed and he would make a note. One of the elevators next to our room was also broken.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rachel

Stayed 1 night in May 2025

8/10 Good

Denise

Traveled with family
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Stayed 2 nights in Jun 2025

8/10 Good

Agnes

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was small and dark, could use some updates. Breakfast was okay. Could hear the guest on floor above walking around. Stayed for only one night.
Stayed 1 night in Jun 2025

6/10 Okay

Kristi

Traveled with partner
The jetted tub was a plus. We were woken up to a worker slamming open our door and yelling “luggage”. Luckily we had our safety lock on but it was a jolt at 7am.
Stayed 1 night in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Easy check-in. The in room spa was a nice touch.
Stayed 1 night in May 2025

10/10 Excellent

Helga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location within walking distance of many restaurants and the convention center.
Stayed 2 nights in Jun 2025

10/10 Excellent

Erika

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another great stay!

Another great stay here, staff are kind, room is nice, clean and quiet. And the breakfast buffet is amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff and a nice room. Easy to walk to Main Street for dining.
Stayed 1 night in Jun 2025

8/10 Good

Ellen

Liked: Cleanliness, property conditions & facilities, room comfort
I had a room with a jetted tub so off the bat I cannot hate this place, the tub was massive and just what I needed! I did struggle with the wifi, where I got it to work on my phone but not my computer. The complimentary breakfast is nice because the area isn't terribly walkable so I'm not sure where I would have had breakfast if they didn't offer it. They didn't give me a parking pass (despite me giving them my car info and specifically asking about where to park) so I got a parking ticket, but they said they would void it. If you stay here, be sure to get the slip of paper from them, as they may forget to give it to you.
Stayed 1 night in Jun 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff was friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Lindsey

Business traveler
Liked: Staff & service
It was rather run down, the sheets were really rough,
Stayed 3 nights in Jun 2025

10/10 Excellent

Alanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had a wonderful experience. I really appreciate them making the accommodation for me to check in early it made all the difference for my day Rooms and lobby are clean, beds are comfy, AC works / truly an excellent place to stay, I will be back!
Stayed 1 night in Jun 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service was great. Staff was super friendly and the breakfast had many healthy choices. You can tell the staff takes great pride in making guests feel at home. Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Leia

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing and accommodating!
Stayed 1 night in Jun 2025

8/10 Good

maria

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel was okay at best. It need updating, and it could be a little bit cleaner. The way that breakfast is setup, you eat across from the main welcome desk. I felt as though the hosts were staring at us eating, which felt a little unsettling. Also, the parking lot for the hotel was very crowded, and the area around the hotel did not feel very safe, even though the hotel itself seemed fine. There were no convenient stores other than a vape store across the street. There was a LGBTQ festival that weekend, and the whole area was extremely overcrowded, so maybe we were feeling some of this chaos around us. Overall, I wasn't completely disappointed, but I might try to find a suburb outside of Salt Lake City to stay if I visit again one day.
Stayed 2 nights in Jun 2025

8/10 Good

Dianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lobby and hall ways were very hot! Thankfully the ac in our room worked wonderful!
Stayed 1 night in Jun 2025