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Holiday Inn Express Saint John Harbour Side by IHG

4.0 star property
Hotel in Saint John with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express Saint John Harbour Side by IHG

Free daily buffet breakfast
Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, desk
Indoor pool
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Gym

Explore the area

Map
400 Main Street, Saint John, NB, E2K4N5
  • Market Square
    ‪12 min walk‬
  • Harbour Station
    ‪15 min walk‬
  • Marco Polo Cruise Terminal
    ‪3 min drive‬
  • Saint John, NB (YSJ)
    ‪22 min drive‬

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Room options

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed | 1 bedroom, premium bedding, down comforters, desk

Room, 1 Queen Bed with Sofa bed

  • 396 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down comforters, desk

Standard Room, 2 Queen Beds

  • 396 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, premium bedding, down comforters, desk

Suite, 1 King Bed

  • 396 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Standard Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Roll In Shower)

  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, down comforters, desk

Standard Room, 1 Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Saint John

Located in North End, Holiday Inn Express Saint John Harbour Side by IHG is adjacent to Lord Beaverbrook Rink and within a 10-minute stroll of Fort Howe. This 94-room, 4-star hotel welcomes guests with free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Market Square - 12 min walk - 0.6 miles
  • Harbour Station - 15 min walk - 0.8 miles
  • Saint John City Market - 20 min walk - 1.1 miles
  • Marco Polo Cruise Terminal - 3 min drive - 1.4 miles
  • Bay Ferries - 3 min drive - 2.0 miles

Getting around

  • Saint John, NB (YSJ) - 20 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Peppers Pub - ‬19 min walk
  • ‪Vito's Dining Room & Lounge - ‬16 min walk

About this property

Holiday Inn Express Saint John Harbour Side by IHG

Hotel in Saint John with free breakfast and a fitness center
At Holiday Inn Express Saint John Harbour Side by IHG, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a hot tub, meeting rooms, and conference space.
32-inch TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 20.00 per accommodation, per night
  • Dogs and cats only
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 17 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 10.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CAD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM—-5 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Holiday Inn Express Harbour Side
Holiday Inn Express Harbour Side Hotel
Holiday Inn Express Harbour Side Hotel Saint John
Holiday Inn Express Saint John Harbour Side
Holiday Inn Express Saint John Harbour Side Hotel
Inn Express Harbour Side

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express Saint John Harbour Side by IHG?

Holiday Inn Express Saint John Harbour Side by IHG provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to Holiday Inn Express Saint John Harbour Side by IHG?

This hotel is situated in North End within a 10-minute walk of Lord Beaverbrook Rink and Fort Howe. You'll also find Harbour Station and Market Square less than a mile away.

Is there parking available at Holiday Inn Express Saint John Harbour Side by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express Saint John Harbour Side by IHG have a casino on the premises?

No, Holiday Inn Express Saint John Harbour Side by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Express Saint John Harbour Side by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

What amenities will couples enjoy at Holiday Inn Express Saint John Harbour Side by IHG?

Couples staying at this hotel will appreciate amenities like premium bedding and free Internet access as well as an indoor pool.

Does Holiday Inn Express Saint John Harbour Side by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Express Saint John Harbour Side by IHG feature a restaurant that includes a breakfast menu?

Holiday Inn Express Saint John Harbour Side by IHG offers free buffet breakfast each morning though there is no restaurant.

Does Holiday Inn Express Saint John Harbour Side by IHG allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Holiday Inn Express Saint John Harbour Side by IHG for a fee of CAD 20.00 per accommodation, per night.

Are there connecting rooms at Holiday Inn Express Saint John Harbour Side by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Holiday Inn Express Saint John Harbour Side by IHG?

The closest major airport to Holiday Inn Express Saint John Harbour Side by IHG is Saint John, NB (YSJ), which is 15.3 mi away (20 minutes by car).

Are there rooms with balconies at Holiday Inn Express Saint John Harbour Side by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express Saint John Harbour Side by IHG.

Holiday Inn Express Saint John Harbour Side by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 216 out of 1002 reviews
Rating 6 - Okay. 38 out of 1002 reviews
Rating 4 - Poor. 16 out of 1002 reviews
Rating 2 - Terrible. 10 out of 1002 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alison

Stayed 1 night in Mar 2025

10/10 Excellent

James, Lunenburg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet comfortable stay. Great breakfast options.
Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Mar 2025

4/10 Poor

laura and dennis

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Paper thin walls. Very stuffy smelled like wet dog and mold. All the wallpaper peeling off walls
Stayed 1 night in Mar 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Clean beautiful room.
Stayed 1 night in Mar 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Grace

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience!

We had an amazing stay at the holiday inn! The beds were beyond comfortable, hottub and pool perfect, had so much to choose from at breakfast and when we ordered food in the concierge had plates and cutlery for us!
Stayed 1 night in Feb 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms and lobby areas
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, however, fire alarm got pulled in the middle of the night during our stay which was disruptive of course.
Stayed 3 nights in Jan 2025

6/10 Okay

Dan

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was blood on 2 of the 4 pillowcases
Stayed 1 night in Feb 2025

6/10 Okay

Nikolay

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
I got a room with the smell of cigarettes. Was so tired that even couldn’t go downstairs and ask for another room. Also, the AC didn’t work properly. The hotel is overrated
Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a quiet night

The staff were absolutely wonderful, the breakfast was lovely as were the staff attending it. The hotel was clean and the room was beautiful. UNFORTUNATELY, we asked for a quiet room and were told we were given one. But in actuality we were put in between timbit hockey teams all on the same floor. There was a fight in the hallway between 2 drunk parents at 2am, I had to ask the family of 4 children under 5 who were staying beside us with both parents to stop screaming at 10pm as my 2 children were trying to sleep. The mother was less then friendly despite me asking very politely and she did confirm the number of children present and their ages as retaliation when I explained I had 2 children sleeping next door. I had to go back out at midnight and ask another family to keep their kids from screaming in the hallway and called the front desk at this point where the line just rang and rang and rang. Then at 230am the family upstairs started jumping up and down at which point I called the front desk for help again and they did answer. I think the staff were overworked in regards to settling people down. I think when you promise family a quiet night on a quiet floor, you should make sure the other families are warned when they check in if they are excessive they could be asked to leave. My husband and I slept for 3 hours, thankfully my kids slept soundly because we turned the white noise app up to loud on both of our phones and put on either side of them.
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentlemen at the front desk at approx 11:30 pm was extremely helpful and kind 5 stars for his amazing service
Stayed 1 night in Jan 2025

4/10 Poor

Hope

Stayed 1 night in Jan 2025

4/10 Poor

Catherine

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is nearly no soundproofing - the floors are small, every room is near the elevator, the doors slam if you don’t hold them back. Our room was just ok cleanliness wise but there was a used q-tip on the floor near the beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front desk staff were very accommodating. They were able to give us the hospital rate even though I had booked through a third party. They also did not charge us for the second night when we decided to go home after an early discharge.
Stayed 2 nights in Jan 2025

6/10 Okay

James

Traveled with family
Liked: Cleanliness, staff & service
Pool was a little dated remember swinging there as a little kid. Hot tub had some chips out of it but really clean rooms good people working the counters
Stayed 1 night in Nov 2024

10/10 Excellent

Aleksandr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely return! I’ve stayed here six times, and it’s always been a great experience.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Amanda

Stayed 2 nights in Dec 2024

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

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