See all properties

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Relax on the patio with wicker sofas and chairs, a fire pit, and a wooden deck.
Golfers can enjoy a serene environment with challenging holes and natural surroundings.
Enjoy a drink at the bar, where a long counter offers a selection of beverages and comfortable seating areas.
Relax in a spacious room with a large bed, a smaller bed, and a desk area.
Relax by the pool surrounded by lounge chairs and umbrellas.

Popular amenities

  • Hot Tub
  • Room service
  • Bar

Explore the area

Map
50 Comstock Street, Richland, WA, 99352
  • Howard Amon Park
    ‪8 min walk‬
  • Columbia Point Golf Course
    ‪16 min walk‬
  • Kadlec Regional Medical Center
    ‪2 min drive‬
  • Richland, WA (RLD)
    ‪11 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(31 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Richland

Located in South Richland within a short walk of Howard Amon Park, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is within a mile (2 km) of other popular sights such as Columbia Point Golf Course. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Howard Amon Park - 8 min walk - 0.4 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 2 min drive - 1.3 miles
  • Columbia Center Mall - 6 min drive - 4.4 miles
  • Toyota Center - 8 min drive - 5.6 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Wendy's - ‬19 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Flight Tap & Table - ‬2 min drive
  • ‪Roasters Coffee - ‬7 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Family-friendly hotel with free breakfast and a fitness center
Guests staying at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection enjoy a children's pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Welcome to Holiday Inn, where a modern design and sheltered entrance await.

Holiday Inn Richland on the River by IHG

  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 736 reviews
$126 nightly
The price is $142
Aug 3 - Aug 4
Total includes taxes and fees
Holiday Inn Richland on the River by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is a free cancellation option available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

What's there to see around Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel is situated in South Richland within a 10-minute walk of Columbia River and Howard Amon Park. You'll also find Richland - Benton City Loop and Columbia Point Golf Course less than a mile away.

Is there parking available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a casino?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10 PM and the seasonal pool is normally open from April until October.

What do couples enjoy most about Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and free pool cabanas.

Are there hot tubs at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serves free buffet breakfast at Salud Bar & Kitchen each morning.

Will Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection for a fee of USD 30.00 per pet, per night. A deposit of USD 50.00 per stay is collected.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

The closest major airport to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is Richland, WA (RLD), which is 5.6 mi away (9 minutes by car). Another top airport is Tri-Cities Airport (PSC), which is located 10.9 mi away (13-minute drive).

Are there rooms with balconies at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection, there aren't any guestrooms that list a balcony.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 239 out of 657 reviews
Rating 8 - Good. 162 out of 657 reviews
Rating 6 - Okay. 121 out of 657 reviews
Rating 4 - Poor. 65 out of 657 reviews
Rating 2 - Terrible. 70 out of 657 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michele

Liked: Amenities
When I walked up to my room, one of my neighbors had two full trash bags, sitting outside their door with pizza boxes stacked up on top of it. Not the first thing you wanna see when you’re checking into a new hotel. Desk staff was very friendly though. And the room was nice and clean…
Stayed 1 night in Jul 2025

6/10 Okay

Brian

Traveled with family and small children
Liked: Amenities
The pool is great and the staff was friendly and helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Jeff, Newport

Liked: Cleanliness, amenities, property conditions & facilities
All things considered it was a good stay. Only main complaint is that the floor in our room was filthy. Our socks looked like we’d been hiking on a trail somewhere. Fair price, good breakfast and reasonably quiet.
Stayed 1 night in Jun 2025

6/10 Okay

Kelly

Disliked: Cleanliness, property conditions & facilities
Smelly
Stayed 1 night in Apr 2025

10/10 Excellent

Lalla bouchra

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all good
Stayed 1 night in Apr 2025

2/10 Terrible

Katherine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice location but rooms need a lot of attention.
Stayed 2 nights in Apr 2025

10/10 Excellent

perla

Liked: Cleanliness, staff & service, property conditions & facilities
love it
Stayed 1 night in Apr 2025

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access to local restaurants and freeway.
Stayed 1 night in Apr 2025

2/10 Terrible

Trevor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the most delightful place and expensive for what it was
Stayed 1 night in Apr 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been staying here for years and it is of great convenience and value for me.
Stayed 2 nights in Apr 2025

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Traveled with family
Liked: Cleanliness, staff & service
Hot tub broken Only decaf coffee for in room coffee makers Barely lukewarm water for showers
Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of improvements have been made; hopefully, they'll continue to make more. Roomy room, good bed, clean. On site restaurant/bar was great with great service.
Stayed 2 nights in Apr 2025

2/10 Terrible

Pat

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

4/10 Poor

JESSICA

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great

Front desk staff was not helpful when we checked in, room was dirty, our main door was very hard to open and close. The shower leaked all over the bathroom floor getting everything wet. The bathroom door also made a terrible squealing noise when we closed it from the plastic guard scrapping the wall. Breakfast was terrible, eggs and sausage was very very salty, in eatable, we ended up ordering Starbucks both mornings for pick up. We stayed at this hotel as it’s where my daughters team stayed and there was plenty for kids to do, great pool, game rooms and area for a dinner with team and family. I will not seek out to stay at this hotel again only would stay again if the team stays so my daughter is not left out
Stayed 2 nights in Apr 2025

2/10 Terrible

oscar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Myrna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed breakfast and staff bee friendly and helpful
Stayed 2 nights in Apr 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

SHARI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Met our needs

Can tell that it is “older” and due for renovation, but it was clean and we very much appreciated that. The towels are quite thin…. We were supplied additional when needed. We never could figure out the stove but our stay didn’t depend on it.
Stayed 3 nights in Apr 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service
It was fine. The bathroom is small and needs an update. But was clean and served our needs.
Stayed 2 nights in Apr 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

4/10 Poor

Ahlam

Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Kathleen

Stayed 2 nights in Apr 2025

Hotels

The Paramount Hotel
Bavarian Lodge
Hyatt Regency Seattle
Seattle Marriott Waterfront
Mayflower Park Hotel
Mediterranean Inn
Hotel Murano
The Davenport Grand, Autograph Collection
Staypineapple, The Maxwell Hotel, Seattle Center Seattle
The Westin Seattle
The Charter Hotel Seattle, Curio Collection by Hilton
Hyatt At Olive 8
Coast Seattle Downtown Hotel by APA
Graduate by Hilton Seattle
The Edgewater Hotel
Courtyard by Marriott Seattle Downtown Lake Union
Centennial Hotel Spokane
Crowne Plaza Seattle - Downtown by IHG
Kasa The Oxford Seattle
Hotel Max
Sheraton Grand Seattle
Thompson Seattle, by Hyatt
Embassy Suites by Hilton Seattle Downtown Pioneer Square
The Moore Hotel
Grand Hyatt Seattle
Renaissance Seattle Hotel
The Belltown Inn
Warwick Seattle
Woodmark Hotel and Still Spa
Hotel Interurban Seattle Airport SeaTac