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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property

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Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Lobby
Point of interest
Lobby
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪7 min walk‬
  • Place, Richland - Benton City Loop
    ‪10 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪3 min drive‬
  • Airport, Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(35 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Richland

Located in South Richland within a short walk of Howard Amon Park, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is within a mile (2 km) of other popular sights such as Columbia Point Golf Course. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Howard Amon Park - 7 min walk - 0.4 miles
  • Richland - Benton City Loop - 10 min walk - 0.6 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 3 min drive - 1.3 miles
  • Fresenius Medical Care at Lourdes Health Network - 4 min drive - 1.5 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Dutch Bros - ‬3 min drive
  • ‪Wendy's - ‬19 min walk
  • ‪Panda Express - ‬18 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Guests staying at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection enjoy a children's pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 7.50 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is a free cancellation option available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on Apr 19, 2026 start from $113, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel is situated in South Richland, just steps from Columbia River. You'll also find Howard Amon Park and Richland - Benton City Loop less than a mile away.

Is parking available on site at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a casino?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10 PM and the seasonal pool is normally open from April until October.

Is Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection a good place to stay for couples?

Amenities that appeal to couples at this riverfront hotel include a soaking tub as well as free pool cabanas and a seasonal outdoor pool.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serves free buffet breakfast each morning from its snack bar.

Will Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection for a fee of USD 50.00 per pet, per night. A deposit of USD 50.00 per stay is collected.

Are there connecting rooms at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

The closest major airport to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is Richland, WA (RLD), which is 5.6 mi away (9 minutes by car). Another top airport is Tri-Cities Airport (PSC), which is located 10.9 mi away (13-minute drive).

Can I book a room with a balcony at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 307 out of 789 reviews
Rating 8 - Good. 188 out of 789 reviews
Rating 6 - Okay. 139 out of 789 reviews
Rating 4 - Poor. 74 out of 789 reviews
Rating 2 - Terrible. 81 out of 789 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Anna

Stayed 2 nights in Jan 2026

8/10 Good

Thomas

Business traveler, Traveled with pets
Liked: Cleanliness
Room was cold and stale. Clean
Stayed 1 night in Oct 2025

8/10 Good

Teresa, Yakima

Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Wonderful staff
Stayed 1 night in Oct 2025

6/10 Okay

Jon

Stayed 1 night in Dec 2025

10/10 Excellent

julian

Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

8/10 Good

Jesse

Liked: Cleanliness, amenities, property conditions & facilities
Smaller room than the pics
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
All good as always!
Stayed 3 nights in Dec 2025

2/10 Terrible

Alberto

Disliked: Cleanliness, amenities, property conditions & facilities
Room had a horrible smell. Very outdated. The staff was ok. Things are cracking broken and stained. Parking is free! Outdoor hotel. Ventilation is not the greatest
Stayed 2 nights in Dec 2025

2/10 Terrible

Roger

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
So i saw pictures of the room on the wedsite booked a king suite got to my room was not impressed was depressed room was half the size as in pictures no sofa bed i feel very deceived also left with in 30 mins of being there very motel not hotel ended booking at a different place and left asap
Stayed 1 night in Dec 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean. We were upgraded to a Executive King Suite at no extra charge because they weren't busy. The free breakfast was hot and had enough variety. The restaurant and bar on site was excellent. It was the perfect short visit all around.
The walking path in between the hotel and the Columbia River was beautiful and clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Maya

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

6/10 Okay

Santos

Stayed 1 night in Nov 2025

10/10 Excellent

Penny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good and hot, had a dinner in the lounge, very good,..
Stayed 4 nights in Nov 2025

4/10 Poor

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
There was no hot water in the room. I was told maintenance would address the issue the next day. I told them I would be gone. I was not given the opportunity to change rooms. I even complained again the next day and was not given any relief.
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean room, great view, good breakfast!
Stayed 1 night in Nov 2025

10/10 Excellent

Christina

Stayed 1 night in Nov 2025

10/10 Excellent

reyna

Stayed 1 night in Nov 2025

4/10 Poor

reyna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atay was great. I wish expedia would make ut to where customer service is wasier to reach. We made a mistake in booking and neither the hoterl or myself could reach expedia to make adjustments or get my money refunded.
Stayed 3 nights in Nov 2025

10/10 Excellent

Greg

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and cozy. Clean and comfortable. Bed was fresh, slept great.
Stayed 3 nights in Nov 2025

6/10 Okay

Kimiko

Business traveler
Disliked: Cleanliness, property conditions & facilities
Staff was amazing, however the rooms were pretty disgusting. Pretty certain there were boogers wiped on the walls, along with who knows what other types of fluids on the walls. In the corners on the floor, there were so many disgusting things- bugs, what appeared to be rodent droppings, and who knows what else, hair, etc. We definitely kept everything off the floor and only used the room to sleep. Looks like they have tried to renovate it, but basic cleaning is lacking entirely.
Stayed 3 nights in Nov 2025

8/10 Good

Krista

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Room seemed on the larger size, nice small couch and table with chair. Friendly staff
Stayed 1 night in Nov 2025

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