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Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby sitting area
Reception
Exterior
Point of interest

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot Tub
  • Room service
  • Bar

Explore the area

View in a map
50 Comstock Street, Richland, WA, 99352
  • Place, Howard Amon Park
    ‪8 min walk‬
  • Place, Columbia Point Golf Course
    ‪16 min walk‬
  • Place, Kadlec Regional Medical Center
    ‪3 min drive‬
  • Airport, Richland, WA (RLD)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

7.0 out of 10
Good
(7 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Richland

Located in South Richland within a short walk of Howard Amon Park, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is within a mile (2 km) of other popular sights such as Columbia Point Golf Course. This 136-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking.

What's nearby

  • Howard Amon Park - 8 min walk - 0.4 miles
  • Columbia Point Golf Course - 16 min walk - 0.9 miles
  • Kadlec Regional Medical Center - 3 min drive - 1.3 miles
  • Columbia Center Mall - 6 min drive - 4.4 miles
  • Toyota Center - 9 min drive - 6.5 miles

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • ‪Sterling's - ‬17 min walk
  • ‪Wendy's - ‬19 min walk
  • ‪Applebee's Grill + Bar - ‬13 min walk
  • ‪Moonshot Brewing Pub at the Park - ‬12 min walk
  • ‪Jack in the Box - ‬13 min walk

About this property

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection

Art Deco hotel with free breakfast and a fitness center
Guests staying at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection enjoy a children's pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Other amenities at this golf hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can stay connected with free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, microwaves, and coffee makers are also available. Housekeeping is available on request.
A children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Holiday Inn Richland on the River by IHG
  • Pool
  • Hot Tub
  • Pet friendly
  • Parking included
8.2 out of 10, Very Good, 785 reviews
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Nov 15 - Nov 16
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36-hole adjacent golf course
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Hot tub
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 17 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Service fee: USD 7.75 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-1:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from April to October.
  • Pool access available from 10:00 AM to 10 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Is a free cancellation option available at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection provides free cancellation on select room rates. To learn more, review the cancellation policy on our site.

How much does it cost to stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection on Nov 30, 2025 start from $64.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This hotel is situated in South Richland within a 10-minute walk of Columbia River and Howard Amon Park. You'll also find Richland - Benton City Loop and Columbia Point Golf Course less than a mile away.

Is parking available on site at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a casino?

No, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have access between 10:00 AM and 10 PM and the seasonal pool is normally open from April until October.

What will couples enjoy most about a stay at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

This riverfront hotel offers plenty of amenities for couples including a bar, a restaurant, and free pool cabanas.

Are there hot tubs at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

Yes, guests can enjoy a spa tub at this hotel.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection feature a restaurant that includes a breakfast menu?

Yes, Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection serves free buffet breakfast at Salud Bar & Kitchen each morning.

Will Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection for a fee of USD 30.00 per pet, per night. A deposit of USD 50.00 per stay is collected.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

The closest major airport to Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection is Richland, WA (RLD), which is 5.6 mi away (9 minutes by car). Another top airport is Tri-Cities Airport (PSC), which is located 10.9 mi away (13-minute drive).

Can I book a room with a balcony at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection?

No, there aren't any guestrooms with balconies at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Does Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection.

Reviews

Richland Riverfront Hotel and Conference Center, Ascend Hotel Collection Reviews

7.4

Good

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 270 out of 727 reviews
Rating 8 - Good. 180 out of 727 reviews
Rating 6 - Okay. 132 out of 727 reviews
Rating 4 - Poor. 69 out of 727 reviews
Rating 2 - Terrible. 76 out of 727 reviews

Reviews

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! The hotel offered so much for families and kids — the large swimming area, relaxing hot tub, and sauna were all fantastic. There were tons of fun activities for the kids, including foosball, shuffleboard, and even a video game room, which kept everyone entertained. The staff went above and beyond — they were friendly, helpful, and made us feel welcome from the moment we arrived. A special touch was the complimentary freshly baked cookies and yogurt for kids at the front desk, which our family really appreciated. Our room was very clean and comfortable, and the entire property felt well cared for. One suggestion would be to ensure that guests with mobility challenges can access first-floor rooms more easily, as our family member had some difficulty using the stairs and only second-floor rooms were available at the time of check-in. Overall, it was a great stay, and we’d definitely come back again!
Stayed 1 night in Oct 2025

6/10 Okay

lisa, gladstone

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I was excited about this property because the price was right, it had a pool, breakfast and a restaurant on property. Unfortunately, I forgot that you get what you pay for. The staff was very nice, but the pool/pool area was not very clean, the breakfast was lacking and the room needed some attention (i.e., broken faucet, dirty upholstery, bad patch jobs on walls and mold on tub caulking).
Stayed 3 nights in Aug 2025

4/10 Poor

don

Disliked: Cleanliness, property conditions & facilities, room comfort

Go somewhere else

the bed was old and uncomfortable. The pillows were terrible. the refrigerator leaked water and there was always a large puddle in front of the counter. Both pool and hot tub were filthy. We wished we had stayed anywhere else.
Stayed 2 nights in Aug 2025

8/10 Good

YuVonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

John, Dallas

Stayed 1 night in Aug 2025

10/10 Excellent

Rusty

Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Johnnie

Liked: Cleanliness, staff & service, property conditions & facilities
By the river
Stayed 2 nights in Aug 2025

10/10 Excellent

Chad, Pendleton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! Very comfortable beds!
Stayed 2 nights in Aug 2025

8/10 Good

Doug

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor pool and games options for kids
Stayed 1 night in Jul 2025

2/10 Terrible

Azra

Business traveler
Disliked: Amenities
There were bugs crawling everywhere in the room. So I had to go down to the reception to request another room. I had driven 200 miles and it was 8 pm when as tired as I was I also had to deal with the bug issue. Also no elevator makes it very difficult for an older person like myself to carry my bags etc This hotel is way lower than my expectations considering $738 or so for 5 nights stay! For that amount one expects a better, cleaner, bug free room and better amenities. I'll have to look for alternate accommodations but am not sure if I would be able to find any other place at such a short notice! Also the front desk person checking me in, did not mention the Kadlec Hospital corporate rate, as if they would have, it could have saved me $200 plus. Another front desk person Susan was very unprofessional and rude when I requested the corporate rate information. Not staying here ever again!
insects crawling everywhere!
Insects crawling on the bed! Shall be posting these on websites where hotels are advertised
insects crawling on the roof.
Stayed 5 nights in Jul 2025

8/10 Good

katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Malaaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

2/10 Terrible

Tonie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible stay

Checked into hotel dropped bags in room then ran out for a dinner with associates. When I got back to room went into bathroom and to my disgusting surprise, realized that my toilet was backed up with feces. I immediately contacted the front desk only to be told that they would send a plunger up for me to plunge my own disgusting toilet. So here I was 8 o’clock at night trying to plunge and unclog my toilet, which never opened up, so I ended up using it clogged.
Stayed 1 night in Jul 2025

10/10 Excellent

Kori

Traveled with group, Traveled with family
Liked: Amenities
Nice room. Clean.
Stayed 2 nights in Jul 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Bed very comfortable. Felt like the toilet might fall over. Bathroom needs a little help, partially renovated. Pool was awesome, a little more debris in it than ideal. We would stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

KELIM, STANWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent - we enjoyed the restaurant and pool
Stayed 1 night in Jul 2025

6/10 Okay

Michele

Liked: Amenities
When I walked up to my room, one of my neighbors had two full trash bags, sitting outside their door with pizza boxes stacked up on top of it. Not the first thing you wanna see when you’re checking into a new hotel. Desk staff was very friendly though. And the room was nice and clean…
Stayed 1 night in Jul 2025

8/10 Good

Jeremy

Stayed 2 nights in Jul 2025

6/10 Okay

Ellen

Stayed 3 nights in Jul 2025

6/10 Okay

Brian

Traveled with family and small children
Liked: Amenities
The pool is great and the staff was friendly and helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Zachery Lydia

Stayed 2 nights in Jul 2025

6/10 Okay

Samantha

Traveled with family
Liked: Staff & service, room comfort

It was ok

Pros: Friendly Staff, awesome pool and games, air conditioned room and comfortable beds, retro vibes, pet friendly and right on the river Cons: Dirty floors (found old chewed up gum stuck in floor next to bed), bathroom and shower not clean, room smelled like old cigarette smoke, very sparse continental breakfast… For just $20 more we could have stayed at a nearby, updated and clean hotel (which we usually stay at, but wanted to give this one a try) Price just didn’t make sense for what we got.
Stayed 1 night in Jul 2025

4/10 Poor

Matthew

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

len

Very professional and courteous service
Stayed 2 nights in Jul 2025

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