Residencial Bavaro Punta Cana Vacation Packages

1. Easy check in, but half the staff did not know much about place 2. Buffet was always cold and not very flavorful, also limited variety 3. The restaurants where you had to make reservations a day prior, were a bit better, if the restaurant was open (often not). Food cold too and mediocre at best 4. For a better experience we paid for a dinner by the beach, ambiance was good but there were lots of mosquitoes and gnats. They did not have bug repellent 5. Though I saw cleaning personnel, the halls were not really clean. I saw a dead pigeon in the hallway, probably killed by one of the many cats that were around the property, which was there for a while. Additionally, roaches seen everywhere, in my room, the hallways and buffet area 6. Had a special occasion, ordered cake and paid for it only to get wrong, which they said they'd refund the money but have yet to receive. Went there to be close to family for special occasion and unfortunately can't say it was a memorable for right reasons. Even locals said that's a one star resort

The AC did not get very cold. There were also very few places that had AC to find relief from the heat. The Buffet is all outside and it was sweltering. Even with the fan on, we were sweating at night with the blankets. The pool was disgusting, floating plastic cups, lots of dead bugs, and random trash. The food wasn't 5 star level at all. The room service was inedible. The paella was really good and some of the restaurants had some good options. I found myself not eating many things, because they tasted gross. As an example, they used ketchup for the shrimp cocktail dipping sauce. The staff was not very helpful and any questions (activities, reservations, etc.). I tried attending many different listed activities (cocktail workshop, etc.) and no staff member knew what I was asking about. The entertainment was really good and the drinks were good! This place is a 3 star. Not a 5 star, luxury resort like they advertise. I would not stay here again or recommend this resort. I would look elsewhere.

I can not stress how amazing the service was. We realized we were booked in the wrong resort and had come for a wedding and the staff was amazing and helped us every step of the way. Would come ban in a heartbeat