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HI Hotel Impala

3.5 star property
Hotel with free parking, a quick walk to Alameda Hidalgo Park

Choose dates to view prices

Photo gallery for HI Hotel Impala

Building design
Reception
Point of interest
Executive Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace
Courtyard

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • Pet friendly
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Colon #1 Col. Centro, Querétaro, QUE, 76000
  • Alameda Hidalgo Park
    ‪5 min walk‬
  • Aqueduct of Santiago de Querétaro
    ‪15 min walk‬
  • Corregidora Stadium
    ‪3 min drive‬
  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    ‪29 min drive‬

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Room options

View all photos for Double Room

Double Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Double Room

7.4 out of 10
Good
(13 reviews)
  • 97 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Single Room

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Room

Executive Room | View from room

Executive Room

8.2 out of 10
Very good
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room

  • 226 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Room Standard

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Double Room Standard

  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Quadruple Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room Standard

1 bedroom, hypo-allergenic bedding, down comforters, laptop workspace

Single Room Standard

  • Sleeps 1

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About the neighborhood

Querétaro

Located in Downtown Querétaro, HI Hotel Impala is within a 10-minute walk of popular sights such as Alameda Hidalgo Park and Querétaro Regional Museum. This 112-room, 3.5-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Alameda Hidalgo Park - 5 min walk - 0.3 miles
  • Querétaro Cathedral - 12 min walk - 0.7 miles
  • Josefa Ortiz de Domínguez Auditorium - 15 min walk - 0.8 miles
  • Aqueduct of Santiago de Querétaro - 15 min walk - 0.8 miles
  • Corregidora Stadium - 3 min drive - 2.2 miles

Getting around

  • Queretaro Intl. Airport (QRO) - 36 min drive

Restaurants

  • ‪Taquería el Torito - ‬1 min walk
  • ‪Los Bisquets de Obregon Queretaro - ‬5 min walk
  • ‪La charamusca - ‬1 min walk
  • ‪Tortas Filos 736373 - ‬1 min walk
  • ‪Tortas Filos - ‬4 min walk

About this property

HI Hotel Impala

Hotel with free parking, a quick walk to Alameda Hidalgo Park
At HI Hotel Impala, guests have access to a gym, a rooftop terrace, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, securing valuables, and tours or tickets. Additional amenities include a business center, a computer station, and a terrace.
Guests can expect free WiFi and 32-inch TVs with cable channels. Beds are dressed in down comforters and bathrooms offer rainfall showers and hair dryers. Other standard amenities include ceiling fans and phones. Housekeeping is not available.
Recreational amenities at the hotel include a fitness center.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 72 to 200 for adults and MXN 72 to 200 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe con Verde
  • Mesón Alameda
  • Sky Garden

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Ceiling fan
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 200 per pet, per night, plus a deposit of MXN 500 per stay
  • Dogs and cats only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 72 to 200 for adults, and MXN 72 to 200 for children
  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 200 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No alcohol is permitted at HI Hotel Impala.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

HI Hotel Impala
HI Hotel Impala Queretaro
HI Impala Queretaro
HI Impala
HI Hotel Impala Hotel
HI Hotel Impala Querétaro
HI Hotel Impala Hotel Querétaro

Frequently asked questions

Is free cancellation available at HI Hotel Impala?

HI Hotel Impala offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at HI Hotel Impala?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at HI Hotel Impala on Jul 18, 2025 start from $37.32, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near HI Hotel Impala?

This hotel is situated in Downtown Querétaro within a short 15-minute walk of Aqueduct of Santiago de Querétaro and also 18 minutes on foot from Josefa Ortiz de Domínguez Auditorium. You'll also find Alameda Hidalgo Park and Zenea Garden less than a mile away.

Is there parking available at HI Hotel Impala?

Yes, self parking is offered for free at the hotel.

Does HI Hotel Impala have a casino at the property?

No, HI Hotel Impala doesn't have a casino.

Is there an indoor pool at HI Hotel Impala?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HI Hotel Impala?

Couples staying at this hotel will appreciate amenities like a down comforter and a rainfall showerhead as well as a bar.

Are there hot tubs at HI Hotel Impala?

No, this hotel doesn't have a spa tub.

Does HI Hotel Impala feature a restaurant that includes a breakfast menu?

Yes, HI Hotel Impala serves a cooked-to-order breakfast for a surcharge each morning at Mesón Alameda.

Does HI Hotel Impala allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at HI Hotel Impala for a fee of MXN 200 per pet, per night. A deposit of MXN 500 per stay is collected.

Are there connecting rooms at HI Hotel Impala?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to HI Hotel Impala?

The closest major airport to HI Hotel Impala is Queretaro Intl. Airport (QRO), which is 20.5 mi away (36 minutes by car).

Can I book a room with a balcony at HI Hotel Impala?

No, there aren't any guestrooms with balconies at HI Hotel Impala.

HI Hotel Impala Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 177 out of 544 reviews
Rating 8 - Good. 124 out of 544 reviews
Rating 6 - Okay. 108 out of 544 reviews
Rating 4 - Poor. 70 out of 544 reviews
Rating 2 - Terrible. 65 out of 544 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gabriela

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service
Un poco descuidado el baño. No salía el agua caliente. Ruido por un restaurant bar en la terraza del hotel
Stayed 1 night in Dec 2024

6/10 Okay

Jose

Traveled with family
Liked: Staff & service
I stayed for one night because I was flying out the next morning, the staff is really nice. Check in was easy and my room is ready. Only issue is a lot of transient loitering around the property and can be heard drinking and being disruptive throughout the night, it was a little unsettling.
Stayed 1 night in Nov 2024

10/10 Excellent

Monica

Stayed 1 night in Nov 2024

6/10 Okay

Dora

Traveled with family
Too noise you can’t sleep well in a very comfortable bed
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Emmanuel

Stayed 1 night in Jul 2024

8/10 Good

Bryan Daniel, Apodaca

Liked: Staff & service
The hotel is old and the hallways look creepy, but, overall, the location is great and it is affordable. Quality is adequate for its cost.
Stayed 1 night in May 2024

2/10 Terrible

Pierre

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a good hotel. Very bad hotel, no AC, no amenities, terrible location, shady everywhere you go
Stayed 1 night in May 2024

4/10 Poor

Brian

Disliked: Staff & service
has loud music, they tell me until 02.00 so i will not get any sleep. I will NOT be back!
Stayed 1 night in May 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very comfy bed. The room is nicely decorated. It has its own bar and restaurant, but there also lots of eating options nearby to fit all budgets. The famous Alameda park is right across the street.
Stayed 1 night in May 2024

6/10 Okay

XIMENA

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Carlos

Nice
Stayed 1 night in Apr 2024

8/10 Good

Guillermo

Liked: Cleanliness
Me gusto que podia llegar a muchos sitios caminando
Stayed 2 nights in Apr 2024

6/10 Okay

J Froylan

Liked: Cleanliness, staff & service
Noisy
Stayed 1 night in Apr 2024

8/10 Good

Verified traveler

Not bad, great parking, great location. Fair price. Safe part of town very close to the center.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good Budget Option

This hotel is a good option for the price. The room was clean and everything worked, no frills but secure with a comfortable bed. There is also loads of shopping in the area and centro is a quick walk away. The desk woman in the morning is very cute, so that’s a plus.
Stayed 1 night in Feb 2024

6/10 Okay

JESUS ANTONIO ROCHA

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is awesome. Cleanliness is poor.
Stayed 1 night in Dec 2023

10/10 Excellent

JESUS

Business traveler
Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2023

6/10 Okay

Ambar

Traveled with family and small children
Disliked: Property conditions & facilities
Parking garage is narrow, could not fit our expedition, had to do street parking. AC Window units not functional. Prostitution nearby.
Stayed 1 night in Jul 2023

10/10 Excellent

Daniel, Hillsborough

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything is excellent.
Stayed 1 night in Jul 2023

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a noisy rooftop patio. Be sure to request a quiet room. Comfy bed and nice bathroom made this a decent one night stay
Stayed 1 night in Mar 2023

10/10 Excellent

gabriel

Stayed 1 night in Mar 2023

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ando friendly

6/10 Okay

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice room and nice property. Lots of points of interest within a few minutes walk. The problem is the noise… the street noise is just about tolerable but the music from the Terraza (rooftop cafe) was ridiculously loud. I had planned to eat there with friends but we went elsewhere because it was so LOUD. The hotel has about 5 floors, I was on the second floor and the music could be heard from my room and was intolerable. As much as I liked the hotel, I won’t stay here again on a weekend and do not recommend it
Stayed 1 night in Dec 2021

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