Sudima Queenstown Five Mile

4.5 star property
Luxury hotel with a full-service spa connected to a shopping center in Queenstown
VIP Access

Choose dates to view prices

Photo gallery for Sudima Queenstown Five Mile

Remarkables View King | Premium bedding, in-room safe, desk, soundproofing
Front of property
Modern European cuisine
Lobby
Modern European cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Spa

Explore the area

View in a map
22 Grant Rd, Queenstown, Otago, 9300
  • Place, Queenstown Event Centre
    ‪13 min walk‬
  • Place, Remarkables Park Town Centre
    ‪4 min drive‬
  • Place, Skyline Queenstown
    ‪11 min drive‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪3 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Accessible King

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe Twin

9.6 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Alpine View Twin

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Alpine View King

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Remarkables View King

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Deluxe Family

9.0 out of 10
Wonderful
(2 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Alpine View King

  • Sleeps 2

Alpine View Twin

  • Sleeps 3

Remarkables View King

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 3

Deluxe Family

  • Sleeps 5

Accessible King

  • Sleeps 2

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About the neighborhood

Queenstown

Located in Frankton, Sudima Queenstown Five Mile is a leisurely stroll from sights such as Queenstown Event Centre and Alpine Aqualand. This 4.5-star hotel welcomes guests with 120 rooms and conveniences like a full-service spa, free in-room WiFi, and free self parking. Located centrally in Queenstown, it's connected to a shopping center and also close to The Kingston Flyer and Lake Wakatipu.

What's nearby

  • Queenstown Event Centre - 13 min walk - 0.7 miles
  • Remarkables Park Town Centre - 4 min drive - 1.6 miles
  • Queenstown Gardens - 10 min drive - 5.2 miles
  • Queenstown Mall - 10 min drive - 5.5 miles
  • Skyline Queenstown - 11 min drive - 5.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 3 min drive

Restaurants

  • ‪Airspresso - ‬3 min drive
  • ‪Tanoshi Five Mile - ‬2 min walk
  • ‪Patagonia Chocolates - ‬3 min drive
  • ‪McDonald's - ‬16 min walk
  • ‪Wu Cha - ‬3 min walk

About this property

Sudima Queenstown Five Mile

Luxury hotel with a full-service spa connected to a shopping center in Queenstown
Guests of Sudima Queenstown Five Mile enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include conference space, a banquet hall, and a water dispenser.
Guests can expect free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.
The onsite spa has 4 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Street parking available
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: NZD 38 for adults and NZD 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Podium

Things to do

  • Bicycle storage
  • Full-service spa
  • Shopping mall

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,938 square feet of conference space
  • 4 meeting rooms

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately NZD 38 for adults and NZD 19 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Sudima Queenstown
Sudima Queenstown Five Mile Hotel
Sudima Queenstown Five Mile Queenstown
Sudima Queenstown Five Mile Hotel Queenstown

Frequently asked questions

Is a free cancellation option available at Sudima Queenstown Five Mile?

Sudima Queenstown Five Mile offers free cancellation on certain room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Sudima Queenstown Five Mile?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Sudima Queenstown Five Mile on Dec 8, 2025 start from $142.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Sudima Queenstown Five Mile?

This hotel is situated in Frankton within a short 11-minute walk of Queenstown Event Centre and also 12 minutes on foot from Alpine Aqualand. You'll also find Lake Wakatipu and Amisfield Winery within a short drive.

Is parking available on site at Sudima Queenstown Five Mile?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa available at Sudima Queenstown Five Mile?

There is a full-service spa available for guests to enjoy and services include hydrotherapy, body scrubs, massages, and mani/pedis.

Does Sudima Queenstown Five Mile include a casino?

No, Sudima Queenstown Five Mile doesn't have a casino.

Is there an indoor pool at Sudima Queenstown Five Mile?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Sudima Queenstown Five Mile?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Sudima Queenstown Five Mile have a hot tub?

No, there isn't a spa tub at this hotel.

Does Sudima Queenstown Five Mile feature a restaurant that includes a breakfast menu?

Yes, Sudima Queenstown Five Mile serves buffet breakfast for a surcharge each morning at Podium.

Does Sudima Queenstown Five Mile allow pets to stay for free?

No, pets aren't allowed at Sudima Queenstown Five Mile.

Are there connecting rooms at Sudima Queenstown Five Mile?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Sudima Queenstown Five Mile?

The closest major airport to Sudima Queenstown Five Mile is Queenstown Intl. Airport (ZQN), which is within a mile.

Are there rooms with balconies at Sudima Queenstown Five Mile?

No, there aren't any guestrooms with balconies at Sudima Queenstown Five Mile.

Reviews

Sudima Queenstown Five Mile Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 433 out of 617 reviews
Rating 8 - Good. 144 out of 617 reviews
Rating 6 - Okay. 25 out of 617 reviews
Rating 4 - Poor. 11 out of 617 reviews
Rating 2 - Terrible. 4 out of 617 reviews

Reviews

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Phillip

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel with excellent family suite, kind staff, and located centrally to all the Queenstown lakes region has to offer.
Stayed 4 nights in Jul 2025

10/10 Excellent

Brayden

Stayed 1 night in Jul 2025

10/10 Excellent

Gagandeep

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience Friendly staff
Stayed 4 nights in Jul 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Located in popular shopping area. We enjoyed the buffet breakfast. Facilities and staff were great!
Stayed 1 night in Jul 2025

10/10 Excellent

Sukhvir

Helpful staff
Stayed 3 nights in Jul 2025

8/10 Good

Trav

Stayed 3 nights in Jul 2025

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Tamanna

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and reception staff was very nice and helpful i dint like the fact that they dont give water bottles otherwise its excellent 👍
Stayed 4 nights in Jul 2025

10/10 Excellent

Jordy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Lovely space!
Stayed 1 night in Apr 2025

10/10 Excellent

JIAQI

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location. Woolworths just nearby and it is easy to go to Coronet Peak. There are also a few different styles of good restaurants nearby. The room also very good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jessica Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic place to stay very central to everything. Would definitely recommend to friends and stay there again. Thank you!
Stayed 10 nights in Jul 2025

10/10 Excellent

Xi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Lesley

Convenient and reasonable prices
Stayed 1 night in Jun 2025

10/10 Excellent

Berlinda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful small hotel, friendly staff, very convenient close to shops and restaurants. Few minutes to the airport. Highly recommend.
Stayed 4 nights in Jul 2025

6/10 Okay

E

Business traveler
Liked: Cleanliness, room comfort
After staying at Sudima in Kaikoura I was disappointed by the tired feeling Sudima in Qtown had. The soap and moisture products supplied in both Sudima I have stayed in are over powering and far too masculine for my liking (so much so I had to go out and buy my own products to use). A proper beer fridge would be good also - the unit in the room isn't a proper fridge so not good for people who need to have medicines etc kept at a cool temperature (this is needed as the rooms are very warm and you can only cool the room to 19 degrees)
Stayed 2 nights in Jun 2025

10/10 Excellent

Kylie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Scott

Liked: Cleanliness, property conditions & facilities, room comfort

Okay

Hotels.com silver reward not offered. Hotel very warm. Bar/restaurant very noisey with no real atmosphere. Rooms comfortable but basic. Shower was good
Stayed 1 night in May 2025

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff that went out of the way to help
Stayed 1 night in Jun 2025

10/10 Excellent

Risha

Traveled with partner
Liked: Cleanliness, amenities
THE BEST SERVICE, LOCATION, AND VALUE FOR MONEY! I loved every bit of my stay here. It was absolutely fantastic and will be recommending to everyone I know. The location was an absolute highlight, everything was super accessible and very close to the airport making Uber quite cheap.
Stayed 3 nights in Jun 2025

8/10 Good

G, Lake Hawea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location close to facilities and services Very limited menu if wanting to order room service after 9pm. Even fries are not available. Seasonal e vegetable soup turned out to be Thai inspired pumpkin soup but was extra spicy. We were reim ursed for this, however ended up with just toast to eat.
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Great location
Stayed 1 night in Jun 2025

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Grant

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, super friendly staff, spotless clean. My new Queenstown regular hotel.
Stayed 1 night in Jun 2025