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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Exterior
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing
Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, Queenstown Beach
    ‪5 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Panoramic Window with Free Breakfast)

9.8 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room (with Free Breakfast)

9.6 out of 10
Exceptional
(11 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room (with View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room (with View with Free Breakfast)

8.8 out of 10
Excellent
(16 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (with Free Breakfast)

8.6 out of 10
Excellent
(61 reviews)
  • 212 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Accessible (with Free Breakfast)

8.0 out of 10
Very good
(17 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom (with Free Breakfast)

8.0 out of 10
Very good
(2 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds (with Free Breakfast)

Shower, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds (with Free Breakfast)

8.8 out of 10
Excellent
(50 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

View from room

Standard Room, 2 Queen Beds, Mountain View (with Free Breakfast)

8.0 out of 10
Very good
(12 reviews)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 Queen Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed (Gondola View with Free Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (with Free Breakfast)

Standard Room, 1 King Bed (with Free Breakfast) | View from room

Standard Room, 1 King Bed (with Free Breakfast)

8.8 out of 10
Excellent
(28 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed (Gondola View with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed (Gondola View with Free Breakfast)

8.6 out of 10
Excellent
(7 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 King Bed, Mountain View (with Free Breakfast)

9.4 out of 10
Exceptional
(13 reviews)
  • Mountain view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed (Panoramic Window with Free Breakfast)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom (Forest View)

Suite, 1 Bedroom (Forest View) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom (Forest View)

  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom, Mountain View (with Free Breakfast)

Suite, 1 Bedroom, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Suite, 1 Bedroom, Mountain View (with Free Breakfast)

8.4 out of 10
Very good
(7 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast)

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Family Suite, 2 Bedrooms (Free Breakfast)

  • Sleeps 6
  • 1 Twin Bed
  • Free WiFi

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Holiday Inn Express & Suites Queenstown by IHG is adjacent to St Josephs Parish and within a 5-minute walk of Queenstown Gardens. This 227-room, 4-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.1 miles
  • Queenstown Mall - 5 min walk - 0.3 miles
  • Queenstown Beach - 5 min walk - 0.3 miles
  • Kiwi Park - 11 min walk - 0.6 miles
  • Skyline Queenstown - 13 min walk - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Odd Saint - ‬6 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Botswana Butchery - ‬6 min walk
  • ‪Elements Restaurant - ‬5 min walk

About this property

Holiday Inn Express & Suites Queenstown by IHG

At Holiday Inn Express & Suites Queenstown by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is available for NZD 25.00 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and access to locker space. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Queenstown by IHG?

Holiday Inn Express & Suites Queenstown by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Queenstown by IHG?

As of May 7, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Queenstown by IHG on Jun 3, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Queenstown by IHG?

This hotel is situated in Queenstown City Centre, just steps from Queenstown Gardens and St Josephs Parish, and within a short walk of Queenstown Beach. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is there parking available at Holiday Inn Express & Suites Queenstown by IHG?

Yes, parking is offered for NZD 25 per day. Wheelchair-accessible parking is also available for guests.

Does Holiday Inn Express & Suites Queenstown by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Queenstown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Queenstown by IHG?

No, there is no indoor pool at this hotel.

Is Holiday Inn Express & Suites Queenstown by IHG good for couples?

Couples will appreciate amenities at this hotel, including premium bedding and a smart TV in each guestroom, and some feature lake view.

Does Holiday Inn Express & Suites Queenstown by IHG have a hot tub?

No, but this hotel does have a sauna.

Does Holiday Inn Express & Suites Queenstown by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Queenstown by IHG serves free continental breakfast at Great Room Restaurant each morning.

Will Holiday Inn Express & Suites Queenstown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Queenstown by IHG.

Does Holiday Inn Express & Suites Queenstown by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Queenstown by IHG?

The closest major airport to Holiday Inn Express & Suites Queenstown by IHG is Queenstown Intl. Airport (ZQN), which is 4.5 mi away (9 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Queenstown by IHG?

No, there aren't any guestrooms at Holiday Inn Express & Suites Queenstown by IHG that offer a balcony.

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rumi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff. Nice breakfast as well. Unfortunately they were doing construction during the day so a lot of noise from 10 AM to 3 PM. However, most of us are out of the hotel at that time. One problem we had was low water pressure and no hot water for one night of stay. Management acknowledge the problem, but did not make any reparations for that.
Stayed 4 nights in Mar 2026

10/10 Excellent

David, Portsmoputh

Stayed 3 nights in Feb 2026

10/10 Excellent

mario, el paso

Stayed 4 nights in Jan 2026

10/10 Excellent

Joe

Yes
Stayed 5 nights in Jan 2026

10/10 Excellent

Nagma

Stayed 2 nights in Jan 2026

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff friendly and helpful, good breakfast
Stayed 3 nights in Jan 2026

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is new and close to the town centre albeit a short uphill walk coming back. We loved the two queen bed setup which is perfect for 2A+2C. Good buffet breakfast selection. Will stay here again when we come back to Queenstown.
Stayed 5 nights in Jan 2026

8/10 Good

Billy

Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with the bus stop to/from the airport right outside .Five minute walk to the town centre Clean comfortable rooms and a breakfast buffet that gave a good choice of options . Very friendly staff . Highly recommend
Stayed 5 nights in Jan 2026

8/10 Good

Kalle

Stayed 1 night in Jan 2026

10/10 Excellent

Joe

Stayed 3 nights in Jan 2026

10/10 Excellent

Diven

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our family really enjoyed the stay at this Holiday Inn, the staff and service are amazing. The rooms were clean, modern and intuitive. We will definitely be staying again.
Stayed 2 nights in Jan 2026

8/10 Good

Daryaneh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms are well kept and clean. I will note that the bathroom is only separated by frosted glass which is fine for a solo traveler or couple but could be off-putting to friends/siblings sharing a room. There is not sufficient parking for the guests, but the staff were helpful in pointing out street parking and they generally have a space free for dropping off luggage at check-in and packing it up at check-out. The breakfast is included but the options are limited and feel like a school cafeteria.
Stayed 2 nights in Jan 2026

10/10 Excellent

Steven, Sammamish

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Great staff. Efficient layout. Adjacent to the North Stanley St. Bus Atop
Stayed 4 nights in Jan 2026

6/10 Okay

brett

Stayed 1 night in Jan 2026

10/10 Excellent

Mel

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The place was really nice. If you need parking make sure you book that when doing your booking as they have limited onsite parking.
Stayed 2 nights in Jan 2026

10/10 Excellent

mary margaret

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Reasonable prices. Easy access to everything.
Stayed 3 nights in Jan 2026

10/10 Excellent

Elisa

Liked: Cleanliness, amenities, property conditions & facilities
Location and hotel amenities were perfect! Staff amazing!
Stayed 4 nights in Jan 2026

10/10 Excellent

Haidi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much choice. No cheeses or cold meats. Rotated between vegetable fried rice or noodles, were tasty though. Staples- sausages, hash browns or potato gems and scrambled eggs. Had fresh fruit, compote, yoghurt, cereals and jams. Hotel was clean and convenient to cafes and restaurants. Would stay again
Stayed 5 nights in Jan 2026

10/10 Excellent

YUSANNIE

Stayed 3 nights in Dec 2025

8/10 Good

Susan

Liked: Amenities, property conditions & facilities
I found long black hairs on the carpet, otherwise the room was good
Stayed 4 nights in Jan 2026

6/10 Okay

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
.
Stayed 2 nights in Jan 2026

10/10 Excellent

Vicky

Stayed 2 nights in Dec 2025

10/10 Excellent

Ashok

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 3 nights in Dec 2025

2/10 Terrible

Hayden

Disliked: Amenities
Very poor quality check in experience. Staff incompetent and just very lazy
Stayed 4 nights in Dec 2025

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