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Holiday Inn Express & Suites Queenstown by IHG

4.0 star property

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Photo gallery for Holiday Inn Express & Suites Queenstown by IHG

Exterior
Standard Room, 1 King Bed (Panoramic Window with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing
Restaurant
Standard Room, 1 Queen Bed, Mountain View (with Free Breakfast) | Premium bedding, in-room safe, blackout drapes, soundproofing
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
CNR STANLEY AND SYDNEY STREET, Queenstown, 9300
  • Place, Queenstown Gardens
    ‪2 min walk‬
  • Place, Queenstown Mall
    ‪5 min walk‬
  • Place, TSS Earnslaw Steamship
    ‪8 min walk‬
  • Airport, Queenstown (ZQN-Queenstown Intl.)
    ‪7 min drive‬

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About the neighborhood

Queenstown

Located in Queenstown City Centre, Holiday Inn Express & Suites Queenstown by IHG is adjacent to St Josephs Parish and within a 5-minute walk of Queenstown Gardens. This 227-room, 4-star hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Queenstown Gardens - 2 min walk - 0.1 miles
  • Queenstown Mall - 5 min walk - 0.3 miles
  • Skycity Queenstown Casino - 7 min walk - 0.4 miles
  • TSS Earnslaw Steamship - 8 min walk - 0.5 miles
  • Skyline Queenstown - 13 min walk - 0.7 miles

Getting around

  • Queenstown Intl. Airport (ZQN) - 9 min drive

Restaurants

  • ‪Novotel Queenstown Lakeside - ‬6 min walk
  • ‪Cookie Time - ‬6 min walk
  • ‪Speight's Ale House - ‬4 min walk
  • ‪Odd Saint - ‬6 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Holiday Inn Express & Suites Queenstown by IHG

At Holiday Inn Express & Suites Queenstown by IHG, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. Self parking is available for NZD 25.00 per day. Multilingual staff at the 24-hour front desk can assist with access to locker space, securing valuables, and tours or tickets. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.
49-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Street parking available
  • Ski shuttle nearby
  • Self parking on site (NZD 25 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Helicopter/airplane tours
  • Sauna
  • Ski storage
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 646 square feet of conference space

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: NZD 25.00 per day
  • Credit card charges are subject to a surcharge of 1.9 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Express Suites Queenstown
Holiday Inn Express Suites Queenstown by IHG
Holiday Inn Express Suites (Opening Aug 2020)
Holiday Inn Express Suites Queenstown an IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Hotel
Holiday Inn Express And Suites Queenstown by IHG Queenstown

Frequently asked questions

Is a free cancellation option available at Holiday Inn Express & Suites Queenstown by IHG?

Holiday Inn Express & Suites Queenstown by IHG provides free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Express & Suites Queenstown by IHG?

As of Mar 23, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Queenstown by IHG on Mar 30, 2026 start from $216, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Holiday Inn Express & Suites Queenstown by IHG?

This hotel is situated in Queenstown City Centre, just steps from Queenstown Gardens and St Josephs Parish, and within a short walk of Queenstown Beach. You'll also find Queenstown Mall and Skycity Queenstown Casino less than a mile away.

Is there parking available at Holiday Inn Express & Suites Queenstown by IHG?

Yes, parking is offered for NZD 25.00 per day. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Queenstown by IHG have a casino on the premises?

No, Holiday Inn Express & Suites Queenstown by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Queenstown by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Express & Suites Queenstown by IHG?

Couples will appreciate amenities at this hotel, including premium bedding and a smart TV in each guestroom with some featuring lake views.

Does Holiday Inn Express & Suites Queenstown by IHG have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Holiday Inn Express & Suites Queenstown by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn Express & Suites Queenstown by IHG serves free continental breakfast at Great Room Restaurant each morning.

Will Holiday Inn Express & Suites Queenstown by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Queenstown by IHG.

Are there connecting rooms at Holiday Inn Express & Suites Queenstown by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Holiday Inn Express & Suites Queenstown by IHG?

The closest major airport to Holiday Inn Express & Suites Queenstown by IHG is Queenstown Intl. Airport (ZQN), which is 4.5 mi away (9 minutes by car).

Are there rooms with balconies at Holiday Inn Express & Suites Queenstown by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Queenstown by IHG.

Holiday Inn Express & Suites Queenstown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1002 reviews
Rating 8 - Good. 224 out of 1002 reviews
Rating 6 - Okay. 63 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 20 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

David, Portsmoputh

Stayed 3 nights in Feb 2026

8/10 Good

Nick, Seattle

Liked: Cleanliness, amenities, property conditions & facilities
Lovely amenities and location
Stayed 1 night in Dec 2025

10/10 Excellent

Rongchun

Stayed 2 nights in Dec 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2025

10/10 Excellent

Puneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Dec 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Staff are fantastic, very helpful. Rooms are very small, breakfast is average
Stayed 5 nights in Dec 2025

10/10 Excellent

Maxim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect: 5 minute walk to the Gardens and lake front promenade. Hotel parking was full but we found free parking on the near by street for two nights. Breakfast was pretty good and rooms were new and specious.
Stayed 2 nights in Dec 2025

6/10 Okay

Fiona

Room was clean & tidy on arrival. However, it appears more training would be beneficial for efficiency of housekeeping staff as to guest's requirements. Also at the reception where this is the guest's first contact with hotel staff.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mats

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good option with small kitchen and seperate living area. Easy short walk to main town area but up a big hill. Parking was expensive.
Stayed 7 nights in Aug 2025

10/10 Excellent

Kin

Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Brandy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean, very comfortable, plenty of amenities, excellent food and service.
Stayed 1 night in Nov 2025

10/10 Excellent

Meenu

Great
Stayed 7 nights in Nov 2025

10/10 Excellent

Fiana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Antoinette

Liked: Cleanliness, amenities, property conditions & facilities
Upgrade to suite
Stayed 2 nights in Nov 2025

10/10 Excellent

Dylan

Stayed 4 nights in Sep 2025

10/10 Excellent

sanjay

Liked: Cleanliness, staff & service, amenities
Great hotel, great location! Very clean, quiet. Huge lobby with nice design. Great breakfasts! Friendly staff. Highly recommend!
Stayed 2 nights in Nov 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This holiday in was extremely busy with bus tours and they handled things awesome! Wait time was minimal for check-in. Also so many for the breakfast buffet but no problem was ran excellent! Room very clean and nice!
Stayed 3 nights in Nov 2025

10/10 Excellent

JOHN

Traveled with group
Liked: Cleanliness, staff & service, amenities
Brand new, modern, grest breskfast, courteous staff, covered parking.
Stayed 3 nights in Nov 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 4 nights in Nov 2025

8/10 Good

Bradley

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. 15 minutes drive from airport. 5 minutes walk to CBD (but need a decent level of fitness/mobility to walk to and from CBD). Clean, comfortable room. Decent breakfast to start the day, inc. hot food, cereals, toasts, pancakes, yogurts, fruit, pastries, juice etc.
Stayed 6 nights in Nov 2025

8/10 Good

Aria

Liked: Cleanliness, amenities, property conditions & facilities
Clean room friendly staff breakfast great atmosphere good
Stayed 4 nights in Nov 2025

10/10 Excellent

Hila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, amazingly designed. All the staff are really kind, professional and helpful. Comfortable room, no kitchen. There are washing machines in the hotel for guests to use. We had a great time, recommended!
Stayed 4 nights in Sep 2025

8/10 Good

CHENG

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Small and clean room. Close to everything.Only thing I don't like is no slippers provided but I understand this might be standard for express hotel.
Stayed 4 nights in Oct 2025

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