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Hotel Mousai Cancun Ocean Front Adults Only

5.0 star property
Adults-only beachfront resort with 2 outdoor pools
VIP Access

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Photo gallery for Hotel Mousai Cancun Ocean Front Adults Only

Rooftop terrace
Property video
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from room
Rooftop terrace

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Carretera a Punta Sam Km. 5.2, Zona Continental de Costa Mujeres, Punta Sam, QROO, 77400
  • Place, Punta Sam Ferry Terminal
    ‪14 min walk‬
  • Place, Punta Sam Beach
    ‪14 min walk‬
  • Place, Mujeres Beach
    ‪4 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Corner Suite Ocean Front

  • Ocean view
  • 1367 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite 2 Queen Beds Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Two Bedroom Master Suite

View from room

Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Corner Suite Ocean Front

  • Ocean view
  • 1370 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 1 King Bed Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 1 King Bed Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Ultra Suite 2 Queen Beds Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Suite 2 Queen Beds Ocean Front

  • Ocean view
  • 947 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Ultra Two Bedroom Corner Suite Ocean Front

Premium bedding, down comforters, minibar, in-room safe

Ultra Two Bedroom Corner Suite Ocean Front

  • Ocean view
  • 2316 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Ultra Two Bedroom Master Suite

View from room

Ultra Two Bedroom Master Suite

  • Ocean view
  • 2187 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Punta Sam

Hotel Mousai Cancun Ocean Front Adults Only places you next to Punta Sam Beach and within a 15-minute walk of Punta Sam Ferry Terminal. This 88-room, 5-star resort has 2 outdoor pools along with outdoor private hot tubs and a full-service spa.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 14 min walk - 0.8 miles
  • Punta Sam Beach - 14 min walk - 0.8 miles
  • El Meco Archaeological Site - 3 min drive - 1.6 miles
  • Mujeres Beach - 4 min drive - 1.8 miles
  • North Beach - 46 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 36 min drive

Restaurants

  • ‪Restaurant Flamingos - ‬15 min walk
  • ‪The Deli - ‬10 min walk
  • ‪The Rooftop - ‬7 min walk
  • ‪caprichos villa del palmar - ‬13 min walk
  • ‪Gourmet Hall - ‬7 min walk

About this property

Hotel Mousai Cancun Ocean Front Adults Only

Adults-only beachfront resort with 2 outdoor pools
Guests of Hotel Mousai Cancun Ocean Front Adults Only have access to a full-service spa, 2 outdoor pools, and a gym. You can take advantage of free valet parking, along with a shuttle from the hotel to the airport (available 24 hours) for USD 50 per vehicle. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Other amenities at this adults-only resort include a rooftop terrace, free WiFi in public areas, and a 24-hour business center.
50-inch Smart TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Outdoor private hot tubs, furnished balconies, and minibars are also standard.
2 outdoor swimming pools are on site along with a fitness center.
The onsite spa has 16 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Similar properties

Building design
Hotel Mousai Cancun Adults Only - All Inclusive
  • Pool
  • All inclusive
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 96 reviews
$1,192 nightly
The price is $1,442
Feb 9 - Feb 10
Total with taxes and fees
Hotel Mousai Cancun Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • 12 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • Bocados Steak House
  • Hiroshi
  • NOI Ristorante Italiano
  • The Rooftop

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Coworking space

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Built in 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Pay movies
  • Smart speaker

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 50 per vehicle (maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.

Property is also known as

Mousai Cancun Ocean Front
Hotel Mousai Cancun Ocean Front Adults
Hotel Mousai Cancun Ocean Front Adults Only Hotel
Hotel Mousai Cancun Ocean Front Adults Only Punta Sam
Hotel Mousai Cancun Ocean Front Adults Only Hotel Punta Sam

Frequently asked questions

Is a free cancellation option available at Hotel Mousai Cancun Ocean Front Adults Only?

Hotel Mousai Cancun Ocean Front Adults Only provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do around Hotel Mousai Cancun Ocean Front Adults Only?

This resort is located in Punta Sam, just steps from Punta Sam Beach. You'll also find Ultramar Ferry Puerto Juárez and Mujeres Beach within a short drive.

Is parking available on site at Hotel Mousai Cancun Ocean Front Adults Only?

Yes, valet parking is offered for free at the resort.

Is there a spa at Hotel Mousai Cancun Ocean Front Adults Only?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, aromatherapy, and couples treatments.

Does Hotel Mousai Cancun Ocean Front Adults Only feature a casino?

No, Hotel Mousai Cancun Ocean Front Adults Only doesn't have a casino.

Will I find an indoor pool at Hotel Mousai Cancun Ocean Front Adults Only?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is Hotel Mousai Cancun Ocean Front Adults Only a good place to stay for couples?

This adults-only resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Hotel Mousai Cancun Ocean Front Adults Only?

Yes, this resort features private outdoor spa tubs in all guestrooms.

Does Hotel Mousai Cancun Ocean Front Adults Only have a restaurant that serves breakfast?

Yes, Hotel Mousai Cancun Ocean Front Adults Only has 12 restaurants, and serves breakfast for a surcharge.

Will Hotel Mousai Cancun Ocean Front Adults Only allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Mousai Cancun Ocean Front Adults Only.

Are there connecting rooms at Hotel Mousai Cancun Ocean Front Adults Only?

No, there aren't connecting guestrooms at this resort.

How close is the airport from Hotel Mousai Cancun Ocean Front Adults Only?

The closest major airport to Hotel Mousai Cancun Ocean Front Adults Only is Cancun Intl. Airport (CUN), which is 16.3 mi away (36 minutes by car).

Are there rooms with balconies at Hotel Mousai Cancun Ocean Front Adults Only?

Yes, every guestroom at Hotel Mousai Cancun Ocean Front Adults Only comes with a furnished balcony with some featuring ocean views.

Hotel Mousai Cancun Ocean Front Adults Only Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 0 out of 16 reviews
Rating 4 - Poor. 3 out of 16 reviews
Rating 2 - Terrible. 1 out of 16 reviews

10/10

Cleanliness

8.6/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

4/10 Poor

Tony, Hayward

Liked: Cleanliness, property conditions & facilities
After staying at Hotel Mousai in Puerto Vallarta for a week and experience the best service I'd experienced at a hotel I was excited to experience Mousai in Cancun. It cost noticeable more than my stay in Puerto Vallarta for the Ultra Corner Suite but I had no doubt I'd experience the same or better. I only came to Cancun for Mousai. I was disappointed that the qu
Stayed 1 night in Oct 2025

4/10 Poor

Tony, Hayward

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was disappointed in the price point compared to the overall service received. I'd stayed at Mousai in Puerto Vallarta where I booked the Ultra Corner Suite and thought the service would be the same. I felt no different than guests at the other hotels on the property despite having a "Butler" . It was a challenge getting rides, bar service and other things during my stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Bich Hoa Thi

Traveled with partner
Liked: Amenities
Beautiful hotel. Love the arts.
Stayed 4 nights in Jun 2025

2/10 Terrible

Ahmad hussein

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is horrible very small. Got the the hotel and i was surprised that it was not all exclusive. They make me bay extra 2200 dollars for me and my wife. Paid the extra 2200 dollars and then i was charged for every drink i had. Drinks are not even included in the all exclusive package. Do not reserve at this hotel.
Stayed 7 nights in May 2025

10/10 Excellent

Gabriel

Stayed 3 nights in May 2025

10/10 Excellent

Gerard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Very nice room. Will be back!
Stayed 5 nights in Apr 2025

8/10 Good

Sagy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To far from the hotel zone
Stayed 4 nights in Mar 2025

4/10 Poor

Brian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Dissapointing

This place was okay, but tiny little fixable details just kept dragging it down to the point that I wouldn’t recommend staying there. Their little iPad controllers in the rooms barely work, and with no physical controls on the walls you are left without crucial things like fans so we were waking up in a pool of our own sweat every morning. We had to cover 10 different little blinking lights all over the room at night. Staff linger in your room when delivering food to the point you have to tell them to leave. Staff told us one price multiple times, only to be uncharged by nearly 100% for things like the spa. The hotel called one of the scam cartel taxis that cost 150 dollars for a short trip for us. Even had a firework lit in my face by a waiter at dinner for my birthday without warning. Inhaling a bunch of toxic firework exhaust was not what I ordered for dinner. We had fun regardless. Just a bunch of really silly things that could easily be fixed. Its new development, so plenty of time to improve
Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The personal attention was fantastic!
Stayed 5 nights in Feb 2025

10/10 Excellent

Donna, Nyack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Sacha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I hadn't been at an all exclusive for at least 10 years following multiple disappointing 5 star experiences. We decided to give Hotel Mousai a try for a short 5 day trip to wind off and get away from our kids. We were overwhelmed by the quality of everything Mousai has to offer. Room was great, staff was great, rooftop terrace was amazing with a nice chill vibe, NOI restaurant serves premium food and drinks. Other guests were respectful and quiet but still ready to have fun. You cannot go wrong at Mousai and we will definitely go back.
Stayed 5 nights in Jan 2025

10/10 Excellent

Howard

Stayed 3 nights in Jan 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo top
Stayed 5 nights in May 2025

10/10 Excellent

mauricio najera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025