Dreams Aventuras Riviera Maya - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
VIP Access

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Photo gallery for Dreams Aventuras Riviera Maya - All Inclusive

Relax by the calm sea with sun loungers and thatched umbrellas offering a tranquil view.
Property video
Relax in a spacious room with a large bed, seating area, and balcony offering a city view.
Relax by the central pool surrounded by palm trees and lounge areas, with ample seating options.
Relax and socialize in this serene beachside patio with wicker furniture and ocean views.

Popular amenities

Explore the area

Map
Km 269.5 Carretera Chetumal, Puerto Aventuras, QROO, 77750
  • Dolphin Discovery
    ‪6 min walk‬
  • Puerto Aventuras Marina
    ‪9 min walk‬
  • Puerto Aventuras Golf Club
    ‪17 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
VIP Access
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Room options

Preferred Club Ocean Front View King

  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Honeymoon Suite Hot Tub Ocean View

  • 444 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite Ocean Front with Hot Tub

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Deluxe King

9.6 out of 10
Exceptional
(11 reviews)
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean Front

  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Deluxe Ocean View King

9.2 out of 10
Wonderful
(9 reviews)
  • 422 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Preferred Club Swim Out Double

10.0 out of 10
Exceptional
(2 reviews)
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Premium Suite Marina View King with Hot Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 444 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Deluxe Double

9.0 out of 10
Wonderful
(12 reviews)
  • 422 sq ft
  • Sleeps 4
  • 2 Double Beds

Preferred Club Swim Out King

8.8 out of 10
Excellent
(9 reviews)
  • 422 sq ft
  • Sleeps 4
  • 1 King Bed

Preferred Club Master Two Bedroom Suite Ocean Front

  • Ocean view
  • Sleeps 8
  • 1 King Bed

Preferred Club Family Swim Out (Connecting Rooms)

8.0 out of 10
Very good
(6 reviews)
  • 882 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View Double

10.0 out of 10
Exceptional
(1 review)
  • 422 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Family Room Marina View

  • 882 sq ft
  • Marina view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Family Room Pool View

9.0 out of 10
Wonderful
(2 reviews)
  • 882 sq ft
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean Front View Double

  • Marina view
  • Sleeps 4
  • 1 Double Bed

Deluxe Ocean View Double

9.6 out of 10
Exceptional
(4 reviews)
  • 422 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View Double

  • 422 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Marina View King

  • 422 sq ft
  • Marina view
  • Sleeps 4
  • 1 King Bed

Preferred Club Family Room Ocean View

  • 882.6 sq ft
  • Ocean view
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

Preferred Club Ocean View King

10.0 out of 10
Exceptional
(2 reviews)
  • 422 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Puerto Aventuras

Dreams Aventuras Riviera Maya - All Inclusive is within a 15-minute walk of popular attractions such as Puerto Aventuras Marina. This 305-room, 4.5-star property has 2 outdoor pools along with a private beach and a marina.

What's nearby

  • Dolphin Discovery - 6 min walk - 0.3 miles
  • Puerto Aventuras Marina - 9 min walk - 0.5 miles
  • Puerto Aventuras Golf Club - 17 min walk - 0.9 miles
  • Blu Riviera Maya - 4 min drive - 1.8 miles
  • Xcaret Eco Theme Park - 21 min drive - 12.5 miles

Getting around

  • Cancun Intl. Airport (CUN) - 65 min drive

Restaurants

  • ‪Tequilla Bar - ‬7 min walk
  • ‪Bloved Restaurant & Lounge - ‬7 min walk
  • ‪Dolphin Discovery - ‬7 min walk
  • ‪Bamboleo Snack & Grill - ‬12 min walk
  • ‪Nauti Burro - ‬8 min walk

About this property

Dreams Aventuras Riviera Maya - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Aventuras Riviera Maya - All Inclusive features a private beach, a marina, and a full-service spa. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and pet-sitting services. Other amenities at this all-inclusive property include 2 outdoor pools, a free water park, and a children's pool.
LCD TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include free minibar items, balconies, and sitting areas.
A private beach, a marina, complimentary bicycles, and a complimentary water park with waterslides are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dreams Spa By Pevonia has 7 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 15 years old are not allowed in the spa.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Oceana
  • Portofino
  • Seaside Grill
  • World Café

Things to do

  • 2 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle tours
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Playground
  • Shopping
  • Snorkeling
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free water park access
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 1,646 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Marina
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 7 floors
  • Banquet hall
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Lifeguards
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Renovated entire property - May 2021
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 65 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and pet-sitting services are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Puerto Aventuras
Dreams Puerto Aventuras
Dreams Puerto Aventuras All Inclusive
Dreams Puerto Aventuras All Inclusive Resort
Dreams Puerto Aventuras Resort
Dreams Puerto Aventuras Resort All Inclusive
Dreams Resort Puerto Aventuras
Puerto Aventuras All Inclusive
Puerto Aventuras Dreams
Puerto Aventuras Resort
Dreams Hotel Puerto Aventuras
Dreams Puerto Aventuras Hotel Puerto Aventuras
Sunscape Puerto Adventuras
Sunscape Puerto Aventuras Riviera
Dreams Puerto Aventuras Resort Spa All Inclusive

Frequently asked questions

Will I find all-inclusive rate plans at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive is an all-inclusive resort and rates come with buffet and à la carte meals plus many onsite activities. Activities include snorkeling, kayaking, and sailing.

How much does it cost to stay at Dreams Aventuras Riviera Maya - All Inclusive?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Dreams Aventuras Riviera Maya - All Inclusive on Aug 24, 2025 start from $274.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are free cancellation options available at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Aventuras Riviera Maya - All Inclusive provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What is there to do around Dreams Aventuras Riviera Maya - All Inclusive?

This property is located in Puerto Aventuras, a short 11-minute walk from Puerto Aventuras Marina and also 17 minutes on foot from Puerto Aventuras Golf Club. You'll also find CEDAM Museum and Oasis Beach less than a mile away.

Will I be able to park at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, valet parking and self parking are offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa at Dreams Aventuras Riviera Maya - All Inclusive?

Dreams Spa By Pevonia is the property's spa and services include beach massages, body wraps, and hydrotherapy.

Does Dreams Aventuras Riviera Maya - All Inclusive feature a casino?

No, Dreams Aventuras Riviera Maya - All Inclusive doesn't have a casino.

Is there an indoor pool at Dreams Aventuras Riviera Maya - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 2 outdoor pools.

What will couples enjoy most about a stay at Dreams Aventuras Riviera Maya - All Inclusive?

There are many amenities for couples at this all-inclusive property, including Champagne service as well as a private beach and 2 beach bars.

Are there hot tubs at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Dreams Aventuras Riviera Maya - All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Dreams Aventuras Riviera Maya - All Inclusive has 7 restaurants, and serves free buffet breakfast each morning.

Does Dreams Aventuras Riviera Maya - All Inclusive allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Dreams Aventuras Riviera Maya - All Inclusive for a fee of USD 65 per pet, per night. The property also provides pet-sitting services and food and water bowls.

Are there connecting rooms at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, you can book connecting guestrooms at this all-inclusive property for your group or family vacation.

Where is the closest airport to Dreams Aventuras Riviera Maya - All Inclusive?

The closest major airport to Dreams Aventuras Riviera Maya - All Inclusive is Cozumel Intl. Airport (CZM), which is 24.7 mi away (259 minutes by car).

Can I book a room with a balcony at Dreams Aventuras Riviera Maya - All Inclusive?

Yes, every guestroom at Dreams Aventuras Riviera Maya - All Inclusive comes with a balcony with some featuring ocean or garden views.

Does Dreams Aventuras Riviera Maya - All Inclusive host weddings?

There are wedding services available at Dreams Aventuras Riviera Maya - All Inclusive if that's in your vacation plans.

Dreams Aventuras Riviera Maya - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 246 out of 460 reviews
Rating 8 - Good. 107 out of 460 reviews
Rating 6 - Okay. 61 out of 460 reviews
Rating 4 - Poor. 24 out of 460 reviews
Rating 2 - Terrible. 22 out of 460 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Phillip

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was nice. Food is terrible. The Italian restaurant is the equivalent of pasta out of a can. Pool was green with bugs. And don’t try to leave, they won’t refund you. Worst hotel ever. Also, many people smoking illegal substances on balconies, so you can’t even enjoy a smoke free environment. Save yourself the hassle and go stay at a motel.
Stayed 5 nights in Apr 2025

8/10 Good

Jason

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Place.
Stayed 3 nights in Apr 2025

4/10 Poor

Gleb

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness
Food was a total miss at this resort. Very few options and we had to send back food often for being inedible. Otherwise, nice small resort and easy for families with young kids.
Stayed 5 nights in Apr 2025

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the elevated experience of this resort. Some of our favourite things about the preferred club access were eating at Oceana for breakfast and lunch, the hydrotherapy experience and receiving a beach bag upon arrival. The property was elegant and beautiful with plenty of space. We loved exploring and finding intimate areas to enjoy the beauty quietly. The hammocks, the swings at the bar, the small pools along the ocean. These were all beautiful spaces that felt serene and quiet. It was lovely to find good shade spots on the beach but the early bird gets the worm. It is unfortunate that there is a culture of hogging a spot of shade even if people are not at those spots most of the day. We found the staff to be very professional and the care for the property did not go unnoticed. It was consistently cleaned and we were very impressed with the work done to control the seaweed accumulation. It is no small task and the workers made it so that we could access the ocean without trudging through seaweed. We barely saw any garbage on the beach or by the pools which helped to uphold the overall beauty and experience of the resort.
Stayed 5 nights in Apr 2025

10/10 Excellent

Arnold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacay on the Riviera Maya

Family vacay! Great pool activities, good food at the buffet Sushi was ok Italian great Steak great
Stayed 6 nights in Apr 2025

10/10 Excellent

Lindsay, dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what we needed. Very kid friendly- so fyi if you are not looking for that;). We navigated around it. The staff was incredible abd so accommodating ! Would def reccomend
Stayed 7 nights in Apr 2025

8/10 Good

Talia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for families
Stayed 2 nights in Apr 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2025

10/10 Excellent

julie ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Catherine Margaret

Traveled with family
Liked: Amenities
Beautiful resort! Helpful and friendly staff! Good food! Always something to do, if you want it, and lots of space to just relax if that’s your thing. Highly recommend! Will definitely go back!
Stayed 5 nights in Apr 2025

6/10 Okay

Kevin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Brandy Elyshia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice all-inclusive. We enjoyed most of the food. Especially the Asian and Italian restaurants. Oceana was also very nice for preferred access breakfast and lunch. The buffet was pretty mediocre in my opinion - much preferred the a la carte options. We were a group of 6, so if we didn't get to dinner early enough, we typically had to wait 3-40 mins. Not a huge deal, but reservations would be a nice touch to add to preferred benefits. I did feel the preferred upgrade was worth it over all. We also really enjoyed using the pickleball court. We brought our paddles are were ready to play daily, so this was a nice addition to the resort for us. We enjoyed the preferred pool as well. Nightlife was ok. We stayed out late one night, Desires was hopping. Another night we wanted to partake again and there was nothing going on, so we opted for bed instead. This is a GREAT community. We loved being able to hop on a golf cart and check out the town. A lot of great restaurants to try if you're wanting to get off the resort. The staff were great. Overall we had a very nice stay here and I would recommend this place to others.
Stayed 6 nights in Mar 2025

10/10 Excellent

Christina

Stayed 4 nights in Mar 2025

10/10 Excellent

Michael C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service at the resort was impressive. A few of the workers stood out, such as the buffet hostess who remembered our names and always smiled, Anita in the lobby, and the woman in the Asian restaurant who delivered our drinks. These women were hard workers. I was very pleased that we were assigned a room close to the elevator as requested. I wish your pool/beach loungers were more comfortable and that there were more chairs (not just loungers) around the pools.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jaclyn Nichole

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so pleasant and accommodating.
Stayed 6 nights in Mar 2025

8/10 Good

Frank Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took advantage of the Spa 3 times while we were there. Julieta is AMAZING! I highly recommend you book your services with her! The hallways tend to echo into room.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jason, Burlington

Stayed 7 nights in Feb 2025

8/10 Good

James

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Amazing staff
Stayed 6 nights in Mar 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four had a wonderful 8-day stay this month at Dreams Puerto Aventuras. Every staff member we interacted with was warm, friendly, and helpful. Our rooms were spacious and clean, there were several restaurant options (no reservations required), and a beautiful beach area. The pools were also clean and well maintained. Outside the property is a marina with multiple restaurants and shops, all within walking distance, and we felt safe walking through the entire area with our children. The only caveat I would give to prospective guests is this (and this is no fault of the Dreams staff, just something to be aware of): we were offered an option to tour another Hyatt resort in the area - in exchange, we were told we would get breakfast at the other resort, a tour of Tulum afterwards, and two tickets to Xel-Ha to use another day. Dreams staff did tell us "they'll try to sell you something," so we thought we had an idea of what we were walking into. We figured we could handle sitting through a high-pressure sales pitch in order to get a couple of tickets and save $300. This was the first time we'd ever done something like this so maybe this is the norm, but it was wild and so, so uncomfortable. I'm limited in characters here, so I'll summarize by saying it wasn't the 90min tour we were told we were taking - it took us 3 1/2 HOURS to get away from the Hyatt Vacation Club sales staff and get them to agree to let us leave. Not worth the $300 in tickets we were given.

8/10 Good

Lindsay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son was injured on the water slide. We signed the waiver, so I guess that's our fault for letting him do it, but it was more dangerous than it appeared for smaller kids and should not be allowable without a weight requirement. Food and drink were good and easy to get a table without waiting. Swimming area was nice, especially for young kids. More rocky that I expected on the beach. Staff were all very helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Caroline, lakewood

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort .I highly recommend. Everyone and everything was just perfect..
Stayed 7 nights in Jan 2025

8/10 Good

Casey

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed with our two young boys and this resort was perfect for our trip. The pools and beach were well maintained, always with something to do. The staff was amazing, and we all had a great time. The resort itself is smaller, but that worked well for us, but it seemed well maintained. Our favorite restaurants were Oceana for breakfast and Gohan and the Italian for dinner, the buffet worked well for the kids at lunch.
Stayed 6 nights in Jan 2025

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was the food and crowded
Stayed 7 nights in Jan 2025

10/10 Excellent

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Irina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely dreamy! Fantastic service, views, restaurants, beach, gorgeous room; fantastic view, great nightly entertainment! Adjacent Puerto Aventuras village with its dolphins, cafe's, yachts and boutiques adds to the experience. Shopping at Playa del Carmen is beyond!
Stayed 5 nights in Jan 2025

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