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Neptune, an Ash Hotel

3.5 star property
Hotel with bars, steps from Rhode Island Convention Center
VIP Access

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Photo gallery for Neptune, an Ash Hotel

Welcome to the Vyarch House Hotel, featuring a modern entrance with a metal staircase and a warm, inviting atmosphere.
Staircase with ornate chandelier and window with blinds.
Enjoy a drink at the bar, where a variety of bottles are on display.
Two single beds with white linens, a wooden bench, and a small table with a lamp.
Relax in a stylish space with a round table for socializing, a dark sofa, and a patterned rug.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
122 Fountain Street, Providence, RI, 02903
  • Amica Mutual Pavilion
    ‪1 min walk‬
  • Rhode Island Convention Center
    ‪2 min walk‬
  • Brown University
    ‪19 min walk‬
  • Providence, RI (PVD-T.F. Green)
    ‪14 min drive‬
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Room options

View all photos for The Mates Room, One Queen Bed

Relax in a stylishly designed room with a comfortable bed, desk, and window with blinds.

The Mates Room, One Queen Bed

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Patron Double Room, 1 Double Bed

Relax in a spacious room with a large bed, desk, and comfortable seating area.

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for The Guardian Suite, One King Bed

Relax in a spacious room with a large bed, sofa, and comfortable seating area.

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Four Bunk Beds (The Classmates Room)

Cozy room with bunk beds, a small rug, and two chairs.

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The King Room, One King Bed

Restful retreat with a large bed, side table, and comfortable chair.

The King Room, One King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bunk Beds (The Kin Room)

Cozy dormitory room with a bunk bed, desk, and chair for studying or working.

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for The Gang Room, Two Queen Beds

Two single beds with white linens, a wooden bench, and a small table with a lamp.

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Providence

Located in Downtown Providence, Neptune, an Ash Hotel is next to popular attractions like Rhode Island Convention Center and Amica Mutual Pavilion. This 52-room, 3.5-star hotel has conveniences like 2 bars/lounges, a coffee shop/cafe, and free in-room WiFi.

What's nearby

  • Amica Mutual Pavilion - 1 min walk - 0.0 miles
  • Rhode Island Convention Center - 2 min walk - 0.1 miles
  • Johnson and Wales University - 3 min walk - 0.2 miles
  • Providence Place Mall - 5 min walk - 0.3 miles
  • Brown University - 19 min walk - 1.1 miles

Getting around

  • Providence Station - 10 min walk
  • T.F. Green Airport (PVD) - 14 min drive

Restaurants

  • ‪The Vig - ‬4 min walk
  • ‪Trinity Brewhouse - ‬2 min walk
  • ‪The Black Sheep Providence - ‬4 min walk
  • ‪The Malted Barley - ‬3 min walk
  • ‪Reiners Bar & Game Room - ‬4 min walk

About this property

Neptune, an Ash Hotel

Hotel with bars, steps from Rhode Island Convention Center
Neptune, an Ash Hotel features free WiFi in public areas and an ATM. You'll find limited parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services.
Guests can expect to find free WiFi and flat-screen TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars and desks are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Frequently asked questions

Is free cancellation available at Neptune, an Ash Hotel?

Neptune, an Ash Hotel offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Neptune, an Ash Hotel?

As of Aug 5, 2025, prices found for a 1-night stay for 2 adults at Neptune, an Ash Hotel on Sep 2, 2025 start from $136.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Neptune, an Ash Hotel?

This hotel is situated in Downtown Providence, just steps from Amica Mutual Pavilion and Lupo's Heartbreak Hotel, and within a short walk of Providence Place Mall. You'll also find Providence Performing Arts Center and Kennedy Plaza less than a mile away.

Is there parking available at Neptune, an Ash Hotel?

Yes, though parking is limited.

Does Neptune, an Ash Hotel feature a casino?

No, Neptune, an Ash Hotel doesn't have a casino.

Is there an indoor pool at Neptune, an Ash Hotel?

No, there is no indoor pool at this hotel.

Is Neptune, an Ash Hotel good for couples?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress and a minibar as well as 2 bars.

Does Neptune, an Ash Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Neptune, an Ash Hotel feature a restaurant that includes a breakfast menu?

Yes, Neptune, an Ash Hotel serves breakfast (local cuisine) for a surcharge each morning at The Dean Bar.

Does Neptune, an Ash Hotel allow pets to stay free of charge?

Yes, dogs can stay for free at Neptune, an Ash Hotel.

Does Neptune, an Ash Hotel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Neptune, an Ash Hotel?

The closest major airport to Neptune, an Ash Hotel is T.F. Green Airport (PVD), which is 9.4 mi away (14 minutes by car). Another top airport is Pawtucket, RI (SFZ-North Central State), which is located 8.8 mi away (19-minute drive).

Are there rooms with balconies at Neptune, an Ash Hotel?

No, there aren't any guestrooms with balconies at Neptune, an Ash Hotel.

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 477 out of 1006 reviews
Rating 8 - Good. 269 out of 1006 reviews
Rating 6 - Okay. 137 out of 1006 reviews
Rating 4 - Poor. 81 out of 1006 reviews
Rating 2 - Terrible. 42 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel. Loved the speakeasy! Old school, charming elevator.
Stayed 1 night in Jul 2025

8/10 Good

Deirdre

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

janet

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool boutique hotel. My only complaint was the Saturday night noise below my daughters room, coming from the downstairs bar, the Boombox.
Stayed 2 nights in May 2025

8/10 Good

Fred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Peter

Stayed 1 night in Apr 2025

6/10 Okay

Lucas

Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort
While the staff was pleasant and the overall building was nice, we were not told ahead of time that the air conditioning wasn’t working. Our room was quite hot. The staff did provide a fan; however, we elected to not stay our two nights booked because of this. Additionally, the coffee bar advertised was not operational. This was a driving factor for our booking, so that was disappointing.
Stayed 2 nights in May 2025

10/10 Excellent

janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint was my daughter’s room was above Boombox and very loud Saturday night.
Stayed 3 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Great bed and lodgings but their cafe was closed at the time of my stay
Stayed 4 nights in Apr 2025

8/10 Good

Marion

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming and vintage place to stay. No fridge in room or hair dryer or small things like that but very homey. Stay feels like you’re in an apartment rather than hotel. I loved the vibe!!
Stayed 2 nights in Apr 2025

4/10 Poor

Ashma

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
We stayed at the dean hotel for 3 nights and it was a terrible experience. The hotel did not have any amenities. There was no station to fill up water. They did not even have the basic amenities that a hotel should have. And it does not look like the picture on the website. We got completely catfished. Would not recommend this place for more than 1night. Never going back again. We were told that we would get 2 free drinks for the VIP access but the bar and restaurant was closed and they did not honor or tried to compensate for the service.
Stayed 3 nights in Apr 2025

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness
Beautifully unique hotel. I loved the character of the building. Slightly disappointed in the staff and amenities. Staff were very forthcoming with information or advice. Coffee shop was closed for the entire stay. Worth the location for any show at the VETS Memorial Auditorium.
Stayed 1 night in Apr 2025

8/10 Good

Keith

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice place. Pretty small. I did not hear anything from the karaoke bar downstairs. I would stay here again. Just wish they had a vending machine in n the property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Catherine

Disliked: Staff & service, amenities, property conditions & facilities
Looked much more like a boutique hotel online than it actually was. The elevator was difficult to use and did not feel safe. Staff was not interested in friendliness, very matter of fact in their interactions. Rugs in the hallways were ripped and gross.
Stayed 1 night in Apr 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
it was fine. no frills no service. even the coffee bar was closed. room was very simple but clean.
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Neat place but thin walls

The building is old but has a nostalgic feeling to it. The walls are thin... got to hear the neighbors through the night, and early morning as well as the pipes making noise when you use the hot water. But the bed was comfy :)
Stayed 1 night in Apr 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a fun and unique hotel experience. Definitely recommend. Will stay here again if I'm back in the area.
Stayed 1 night in Apr 2025

8/10 Good

Eric Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Glen

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel doesn't care anymore.

Got conned into paying $117 for parking, despite having stayed her before and paying $38 for overnight parking. Receptionist did not care and would not provide contact information for a manager. They also no longer have water in the room, nor did they give us the drinks vouchers thatI'm supposed to get from hotels.com. All in all this hotel has gone really downhill and they just don't seem to care.
Stayed 1 night in Apr 2025

4/10 Poor

Tracey

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025