The hotel is old and tired. What once was a grand facility is just not any longer. Staff are not rude, but at the same time, offers zero hospitality. They don’t even offer water in the rooms. I have never been to a hotel that does not give at lease a small water bottle. Charge me, but offer an option. We had a big suite, but it was very dated to a point that we were not comfortable touching things. Bathroom was small; could not sit on a toilet unless the door is shut. Water pressure goes up and down.
Restaurant on the first floor is not affiliated with the hotel but similarly looked like a dive bar, not a hotel restaurant.
Staff was not rude, but that’s all I can say that is positive about them.
Someone needs to buy this hotel and return it to its former Biltmore-years glory.