An aging facility found across the river from downtown Portland. I booked the stay for three friends from out of town, and on entering the room we immediately noticed adult-sized handprints on the headboard of one of the beds in a, suggestive arrangement. The headboard was mildly dusty and the prints were due to human oil/sweat. We all know what happens in hotel rooms but the visual reminder was not ideal. We had to leave immediately to make the next stop on our trip but I called the front desk at 3:45pm to ask if the headboard could be cleaned. They told me the people in charge of cleaning had left at 3pm and they wouldn’t be able to clean until 10am the next day. I have a friend in town so the path of least resistance for us was borrowing cleaning equipment and doing it ourselves. We checked for bed bugs, cleaned the bathroom, and disinfected all high contact touch surfaces. I found food between the mattress and wall but otherwise most things came away clean. My friends insisted they were fine staying at Eastside Lodge, but obviously I wish cleaning the whole room hadn’t been necessary at the start of their stay. I understand oversights can happen, but more assistance from the front desk would have improved our overall experience.
Other issues included the elevator was broken, the room smelled musty, the internet had bizarre age restrictions (didn’t allow movies with swearing), and the shower was clogged with old hair.