The Chancellor Hotel

3.0 star property
Suburban hotel with a coffee shop and an outdoor pool

Choose dates to view prices

Photo gallery for The Chancellor Hotel

Exterior
TV, pay movies
Exterior
Standard Single Room | In-room safe, desk, soundproofing, iron/ironing board
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Pool
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

Map
5 St Ann's Avenue, Port of Spain, Trinidad
  • Queen's Park Savanah
    ‪9 min walk‬
  • Queen's Park Oval
    ‪4 min drive‬
  • Long Circular Mall
    ‪7 min drive‬
  • Port of Spain (POS-Piarco Intl.)
    ‪25 min drive‬

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Room options

Deluxe Double Room

  • Sleeps 4
  • 2 Queen Beds

Standard Single Room

  • Sleeps 2
  • 1 Queen Bed

Family Triple Room

  • Sleeps 4
  • 3 Double Beds

About the neighborhood

Port of Spain

Emperor Valley Zoo is a short stroll from The Chancellor Hotel, and other popular attractions like Queen's Park Savanah are within a mile (2 km). This 3-star hotel has 30 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Queen's Park Savanah - 9 min walk - 0.5 miles
  • Emperor Valley Zoo - 10 min walk - 0.6 miles
  • Queen's Park Oval - 4 min drive - 2.3 miles
  • Movietowne - 6 min drive - 3.2 miles
  • Long Circular Mall - 7 min drive - 3.3 miles

Getting around

  • Piarco Intl. Airport (POS) - 34 min drive

Restaurants

  • ‪The Savannah Strip - ‬13 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Herbs & Spices - ‬16 min walk
  • ‪Kava - ‬16 min walk
  • ‪KFC - ‬6 min drive

About this property

The Chancellor Hotel

Suburban hotel with a coffee shop and an outdoor pool
The Chancellor Hotel features an outdoor pool, free WiFi in public areas, and a conference center. If you drive, put free parking to good use. Dry cleaning/laundry services make packing light an option. Additional amenities include a terrace, laundry facilities, and a banquet hall.
TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Refrigerators, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cibo Cafe & Poolside Bar

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Conference center (1,200 square feet of space)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 7 days prior to check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately USD 15 for adults and USD 10 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • At check-in, guests must provide either a negative PCR COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 5 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 5 and up; guests must have received complete vaccination at least 7 days prior to check-in.

Additional information about polices, regulations, and more:

  • Pool access available from 6:30 AM to 6:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

The Chancellor Hotel Trinidad/Port Of Spain
Chancellor Hotel port of spain
Chancellor port of spain

Frequently asked questions

What's there to see close to The Chancellor Hotel?

This hotel in Port of Spain is within a 10-minute walk of Royal Botanical Gardens and Queen's Hall. You'll also find Queen's Park Savanah and Emperor Valley Zoo less than a mile away.

Will I be able to park at The Chancellor Hotel?

Yes, self parking is offered for free at the hotel.

Does The Chancellor Hotel include a casino at the property?

No, The Chancellor Hotel doesn't have a casino.

Is there an indoor pool at The Chancellor Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 6:30 AM and 6:00 PM.

Is The Chancellor Hotel a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a poolside restaurant.

Does The Chancellor Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Chancellor Hotel feature a restaurant that includes a breakfast menu?

Yes, The Chancellor Hotel serves an English breakfast for a surcharge each morning at Cibo Cafe & Poolside Bar.

Does The Chancellor Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Chancellor Hotel.

Are there connecting rooms at The Chancellor Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to The Chancellor Hotel?

The closest major airport to The Chancellor Hotel is Piarco Intl. Airport (POS), which is 16.3 mi away (34 minutes by car).

Are there rooms with balconies at The Chancellor Hotel?

No, at The Chancellor Hotel, there aren't any guestrooms that list a balcony.

The Chancellor Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 4 out of 29 reviews
Rating 8 - Good. 13 out of 29 reviews
Rating 6 - Okay. 6 out of 29 reviews
Rating 4 - Poor. 5 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Subhash Bavanji

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ambience was very good Dining options limited Rooms basic but clean Had problems with hot water
Stayed 4 nights in Mar 2025

8/10 Good

Sonya

Stayed 1 night in Feb 2025

8/10 Good

Devindra

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Generally good. Disappointed there was no kettle or microwave in the room, although there was a refrigerator.
Stayed 1 night in Feb 2024

10/10 Excellent

Glendon, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay will definitely return
Stayed 2 nights in Feb 2024

6/10 Okay

Ronald

Your pool needs refurbishing and cleaning during the day because of the falling leaves and flowers from trees close to it
Stayed 1 night in Feb 2024

4/10 Poor

Ricky

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The night staf were extremely rude. The door of the room did not lock. The facility was nasty, and needs a lot of repairs. The breakfast area had a lot of bugs. I do not recommend this place at all.
Stayed 2 nights in Jan 2024

6/10 Okay

Lilia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was very friendly. Service was great. I didn't like that it had no microwave and iron in the room. The continental breakfast menu was very limited. Other than that it was a great stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Leon

Liked: Cleanliness, staff & service
Stayed 5 nights in Oct 2023

6/10 Okay

Ronald

Traveled with partner
The property is in dire need of upgrading to the 21st century, yes it's low budget but little improvement can be made to the rooms pool and bar area. Customer relationship needs attending to also. But if you want a quiet place to be for just a day or two after going to the beach or shopping it's good.
Stayed 2 nights in May 2023

4/10 Poor

Lidia

Business traveler
Disliked: Cleanliness, staff & service
My room was not cleaned and the shower was not properly cleaned when I got there. The receptionist is not a friendly person
Stayed 1 night in Apr 2023

8/10 Good

Ian

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Property within walking distance to the Savannah and is situated in the heart of Port of Spain. Most of the ground staff appears to be Venezuelans and can hardly speak english. Every move u make it appears someone is watching you, and where privacy is concerned i didnt like that. Overall the stay was an okay experience.
Stayed 3 nights in Feb 2023

8/10 Good

KEVIN

Stayed 4 nights in Dec 2022

8/10 Good

Verified traveler

Stayed 1 night in Feb 2020

8/10 Good

Purdy, Grenada WI

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Loved the location, close to the zoo and the town of port of spain. Rooms were spacious and homey. Didnt like the house keeping service . Overall i would give it a 8 out of 10 rating. Will definately be going back there on my next trip to Trinidad
Stayed 5 nights in Dec 2019

6/10 Okay

GJD, Trinidad

Business traveler, Traveled with partner
The receptionist was unsure of my payments.The security was asleep and i had to wait a while before entering property.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellent location not far from Savannah. Quiet peaceful and excellent security on the property very private. Courtesy staffing .
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Stayed 5 nights in Jul 2018

8/10 Good

Venkat , Berwyn, PA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hospitality Special care when I said I am a vegetarian. Very good for vacationers at a cheap price and quality. However for business people, more outlets are needed to hook up laptop etc. All the outlets are used for regular room amenities. I will recommend this place for others.
Stayed 1 night in May 2018

4/10 Poor

Norva, Trinidad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has Potential but Lacking

The hotel is in a nice area, has a nice ambiance and pool. However, don't include any meals with your booking or purchase drinks at the hotel bar, the food and service is terrible. The hotel rates should be lower, they are within the range of better hotels but cannot deliver the standard of service. My experience with the service and quality of food provided by the chef and bartender was unacceptable.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good Hotel and very close to the city ,

The pool was great,The breakfast was excellent. The paintings in the rooms were nice,The staff was very friendly and helpful.They always checked to make sure everything was ok

6/10 Okay

Verified traveler

Liked: Cleanliness

An ok stay

The room was ok but the pool was too close to the dining area whhich made it uncomfortable to take a dip... However the entire stay was ok...

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible service, dirty room, refused to make pina colada at bar,

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Has potential, but falls short

The staff does not know the area - they couldn't give us directions to restaurants within walking distance. The room may have been nice for the area, but really no better than a motel 6. The bathroom was in desperate need of maintenance. The pool was a nice area to relax by, but devoid of other guests and the bar wasn't staffed. The hotel indicated breakfast was included, but there was none served at all.

6/10 Okay

Verified traveler

Liked: Staff & service

Expensive considering the spartan rooms

Depending on the time of day the drive from/to the airport can take between 30 and 90 minutes. Hotel is in a semi-residential area with no particular views and the gates are locked / guarded at night by security. The rooms are basic with minimal furniture, no carpets, no tea making, and the wifi only tends to work around the pool (not in room). Large but unappealing bathroom is hard to cool, breakfast is reasonable and front desk try to be helpful & efficient in terms of transport bookings, local info etc. Entrance to Botanical gardens is a minutes walk away and the zoo is on the far side of the gardens. There's a shop a minute's walk in the opposite direction, but it's advisable to only walk during daylight. Seems expensive considering the Spartan rooms, but they do try to make up for it with good customer service.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient. City of Port of Spain in walking dist.

Helpful Staff at Front Desk. Chef was accommodating. Everyone was Friendly and Helpful