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Recent guest reviews

The building is dated but the property is kept very clean. Location is ideal for the carnival season.

The staff make you feel at home and the property was always clean and security was on point with observation and professionalism..

Pleasant staff. Warm welcome and cozy environment.

I really enjoyed my stay here - it was so accommodating. We visited Trinidad for a wedding and they put all of us on the same floor so we could be together. There is a washer, dryer, de humidifier, filtered water machine and delicious restaurants on property. They do not have a shuttle to take you to and from but they can arrange to and from the airport. Breakfast in the morning is yummy and the service from the staff has been nothing short of lovely. For an older property, it is still well maintained and there is a whole shopping complex with delicious food options a short stroll around the corner. I wouldn't hesitate to book here again.

Lovely breakfast Staff friendly and extremely helpful.

Good experience. Rooms were clean. The staff was ok. Breakfast was good.

Amazing unique chic hotel, with 2 awesome restaurants, located strategically in the city , staff was excellent, rooms were very lovely . Complimentary breakfast was a delight ! The daily flight of the hundreds of wild parrots, leaving in the morning, and returning in the evening was just amazing . Looking forward to another stay here at the Kapok .

Yessssssssss I liked it you should not force me to fill out this area it should be by my choice not forced you know what I mean this is not acceptable .............,....

Daily complimentary breakfast Buffett was a plus. Very clean place. It is within walking distance to the zoo. botanic garden and the park. Cons should have a hotel shuttle for a nominal fee,and could have a better guest orientation about the amenities

The water temperature while you take a shower was really horrible - really really hot and really really cold. I called about it, a man came I twice and still didn't fixed it. :( My husband and I were very uncomfortable. We requested an extra towel and the cleaning person keep taking it. At one point, she also took the mat towel and did not replaced it. So we had to use one of the hand towels on the floor. The buffet breakfast was nice. Although it was not enough to stay the entire time. Fortunately, my husband has family in the area so we checked out early. I still hope to receive a refund as they promised they will do on the last two days of our reservation. Hope this helps.

I'm unsure if I would recommend this facility due to the horrible experience with a male check in agent.

New clean rooms. Frint staff. Comfortable beds. Cold ac. Hot water. Decent breakfast. Nice restaurants. Ideal location. Free parking!

A very nice hotel. Rooms and service are really good and feels welcoming. Room sizes are average but very well decorated There is an excellent view from the 8th floor restaurant and the staff there is very pleasant - however the food is horrid - a Chinese menu style all badly made - we resolved to eating street food for the rest of the stay after our first experience The are serving breakfast as well - which is actually ok - fruits, serial, eggs etc - not many ways you can spoils that I guess

I had a real nice time in Trinidad, the hotel accommodations were different to what i was sold, but they were kind enough to made the change. It was surely much better location, although the first night with a party above it was sleepless! Overall, the hotel's location is perfect to main shoppng area and parks. Easy transport as well. The breakfast included was varied daily and staff was polite but reserved Can provide mixed information at times! I would return definately as it is quite convenient and pleasant.

The staff was very nice, the food in both resturants were great. And you can't beat the location. I had a great stay.

I worked some, my wife was on vacation. Hotel was like an $80 a night place in US or Less in Asia. People were great, but food was very poor in Tiki Room. Would not eat it for free, let alone $30 US a plate. Street food much better.

16-18 Cotton Hill St Clair Port of Spain Trinidad

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Kapok Hotel places you within a 10-minute stroll of Ellerslie Plaza and Emperor Valley Zoo. This 94-room, 4-star resort has 2 restaurants along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free on-the-go breakfast is served each morning from 6:30 AM to 10 AM. Enjoy dining at the resort's 2 onsite restaurants: Tiki Village specializes in Asian cuisine and serves breakfast, lunch, and dinner; Kava offers relaxing garden views. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Kapok Hotel's 94 individually furnished rooms provide refrigerators, electric kettles, and free tea bags/instant coffee. 32-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer rainfall showers, hair dryers, and free toiletries. Safes, phones, and ironing boards are also standard.


Property features

At Kapok Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.

Room options

Standard Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 King Bed

1 King Bed | Sleeps 3

Standard Double Room

2 Double Beds | Sleeps 4

Guest reviews for Kapok Hotel

Everyone (10) Couples (2) Business (1) Family (2) Other (2)
3
Partner Couples Family

The building is dated but the property is kept very clean. Location is ideal for the carnival season.

By on Nov 13, 2019

5
Family

The staff make you feel at home and the property was always clean and security was on point with observation and professionalism..

By on Aug 25, 2019

4
Business Business

Pleasant staff. Warm welcome and cozy environment.

By on Mar 29, 2019

5
Everyone

I really enjoyed my stay here - it was so accommodating. We visited Trinidad for a wedding and they put all of us on the same floor so we could be together. There is a washer, dryer, de humidifier, filtered water machine and delicious restaurants on property. They do not have a shuttle to take you to and from but they can arrange to and from the airport. Breakfast in the morning is yummy and the service from the staff has been nothing short of lovely. For an older property, it is still well maintained and there is a whole shopping complex with delicious food options a short stroll around the corner. I wouldn't hesitate to book here again.

By , from Las Vegas, USA on Nov 17, 2018

4
Everyone

By on Jul 29, 2018

5
Everyone

Lovely breakfast Staff friendly and extremely helpful.

By , from st maarten on Apr 19, 2018

5

nice hotel. convenient location

Everyone

Good experience. Rooms were clean. The staff was ok. Breakfast was good.

By , from st vincent on Feb 3, 2018

5

perfect location near to everything relevant

Everyone
Restaurant view Driveway Parrots in Tree

Amazing unique chic hotel, with 2 awesome restaurants, located strategically in the city , staff was excellent, rooms were very lovely . Complimentary breakfast was a delight ! The daily flight of the hundreds of wild parrots, leaving in the morning, and returning in the evening was just amazing . Looking forward to another stay here at the Kapok .

By on Jul 22, 2017

5

very comfortable

Everyone

Yessssssssss I liked it you should not force me to fill out this area it should be by my choice not forced you know what I mean this is not acceptable .............,....

By on Apr 23, 2017

4

nice hotel within walking distance to attractions

Everyone

Daily complimentary breakfast Buffett was a plus. Very clean place. It is within walking distance to the zoo. botanic garden and the park. Cons should have a hotel shuttle for a nominal fee,and could have a better guest orientation about the amenities

By on Apr 20, 2017

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