Best Western North Phoenix Hotel

2.5 star property
Hotel with free breakfast, near Castles N' Coasters

Choose dates to view prices

Photo gallery for Best Western North Phoenix Hotel

Property amenity
Free daily buffet breakfast
BBQ/picnic area
Reception
Laptop workspace, blackout drapes, iron/ironing board, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Gym

Explore the area

View in a map
9455 N Black Canyon Highway, Phoenix, AZ, 85021
  • Castles N' Coasters
    ‪5 min walk‬
  • Arizona State University-West Campus
    ‪7 min drive‬
  • Grand Canyon University
    ‪8 min drive‬
  • Phoenix, AZ (PHX-Sky Harbor Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Kitchenette (Pet Friendly)

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Phoenix

Located in North Mountain, Best Western North Phoenix Hotel is 1.1 mi (1.8 km) from Castles N' Coasters and within a 10-minute drive of other popular attractions like Arizona State University-West Campus. This hotel has 86 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free self parking.

What's nearby

  • Castles N' Coasters - 5 min walk - 0.3 miles
  • Metrocenter - 9 min walk - 0.5 miles
  • Arizona State University-West Campus - 7 min drive - 4.7 miles
  • Grand Canyon University - 8 min drive - 5.4 miles
  • Phoenix Convention Center - 13 min drive - 11.7 miles

Getting around

  • 19th Avenue/ Dunlap Station - 6 min drive
  • Phoenix Sky Harbor Intl. Airport (PHX) - 23 min drive

Restaurants

  • ‪In-N-Out Burger - ‬2 min drive
  • ‪LongHorn Steakhouse - ‬3 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪Lin’s Grand Buffet - ‬3 min drive
  • ‪Hibachi Grill & Supreme Buffet - ‬3 min drive

About this property

Best Western North Phoenix Hotel

Hotel with free breakfast, near Castles N' Coasters
At Best Western North Phoenix Hotel, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a hot tub, a business center, and a computer station.
Guests can expect to find 40-inch TVs with cable channels. Other standard amenities include microwaves, coffee makers, and free local calls.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 30.00 per pet, per night, plus a deposit of USD 150.00 per stay
  • 2 total (35 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-anytime
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and outdoor lighting.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 7 AM to 10 PM.
  • No alcohol is served at Best Western North Phoenix Hotel.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Quality Inn Metro
Quality Inn Metro Center
Quality Inn Metro Center Phoenix
Quality Metro Center
Quality Metro Center Phoenix
Mainstay Suites Metro Hotel Phoenix
Best Western North Phoenix
Best Western Hotel
Best Western
Mainstay Suites Phoenix
Mainstay Phoenix
Quality Inn Suites at Metro Center
Best Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel
Best Western North Phoenix Hotel Phoenix
Best Western North Phoenix Hotel Hotel Phoenix

Frequently asked questions

What can I see close to Best Western North Phoenix Hotel?

This hotel is situated in North Mountain, close to Castles N' Coasters, Metrocenter, and North Mountain Park. Cave Creek Golf Course is also within a driving distance of 4.3 mi.

How much does it cost to stay at Best Western North Phoenix Hotel?

As of Sep 9, 2025, prices found for a 1-night stay for 2 adults at Best Western North Phoenix Hotel on Sep 16, 2025 start from $84.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western North Phoenix Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Does Best Western North Phoenix Hotel have a casino at the property?

No, Best Western North Phoenix Hotel doesn't have a casino.

Will I find an indoor pool at Best Western North Phoenix Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7 AM and 10 PM.

What amenities will couples enjoy at Best Western North Phoenix Hotel?

Couples staying at this hotel will appreciate amenities like an outdoor pool plus some guestrooms include kitchenettes and free Internet access.

Does Best Western North Phoenix Hotel have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Best Western North Phoenix Hotel feature a restaurant that includes a breakfast menu?

Best Western North Phoenix Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Best Western North Phoenix Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western North Phoenix Hotel for a fee of USD 30.00 per pet, per night. A deposit of USD 150.00 per stay is collected.

Are there connecting rooms at Best Western North Phoenix Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western North Phoenix Hotel?

The closest major airport to Best Western North Phoenix Hotel is Phoenix Deer Valley Airport (DVT), which is 9.5 mi away (12 minutes by car). Another top airport is Phoenix Sky Harbor Intl. Airport (PHX), which is located 17 mi away (23-minute drive).

Can I book a room with a balcony at Best Western North Phoenix Hotel?

No, there aren't any guestrooms with balconies at Best Western North Phoenix Hotel.

Best Western North Phoenix Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 627 out of 1003 reviews
Rating 8 - Good. 238 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an issue with our first room and Elijah, the night auditor at the front desk, was so very helpful. He helped us out and moved us to another room, without an upgrade charge. He was very customer friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast with variety daily
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice room with sofa. Breakfast options are different daily.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

UAGC GRADUATE--SASTISFIED!!!

The staff was super nice from the breakfast crew, receptionist and house keeping.
Stayed 3 nights in May 2025

10/10 Excellent

Crystal

Stayed 3 nights in May 2025

10/10 Excellent

Freddie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jared

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfy
Stayed 1 night in May 2025

10/10 Excellent

antonia

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in May 2025

10/10 Excellent

Gloria, clovis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The property was great! The area is not very safe
Stayed 2 nights in Apr 2025

10/10 Excellent

FERNIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Liked: Cleanliness
The room was clean as can possibly be. Although, the hotel is in the retro aspect. Old fashion with the rooms. Need to upgrade with technology. Usb cable outlets. Pillows were very firm. Other Best Westerns have "down" in their pillows. No walk in shower for ADA accessible. Even though we did mention that before booking. Located in the most weird place behind other businesses and hotels.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff. Clean facility. Super nice huge room. Great breakfast. What is not to like.
Stayed 1 night in May 2025

2/10 Terrible

Eileen

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I was charged twice and the staff member checking us in had no idea what to do. He wasn’t very helpful or knowledgeable. The pool wasn’t open, the breakfast was very limited. Would not stay again.
Stayed 1 night in May 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Chris, Rio Rancho

Stayed 1 night in May 2025

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, property conditions & facilities
Love the stay very clean room great price and very nice breakfast.
Stayed 1 night in May 2025

8/10 Good

LaChrisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice for a basic, no fuss stay. Staff was nice and hotel was well kept.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bethany

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just wish there was a coffee maker
Stayed 1 night in Apr 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Clean
Stayed 3 nights in May 2025

2/10 Terrible

Tiffany

Liked: Staff & service
It was a nice stay until after checkout. When we checked in I was charged 651
Stayed 5 nights in Apr 2025

10/10 Excellent

Minerva

Liked: Cleanliness, staff & service
Overall, a pleasant stay.
Stayed 1 night in Apr 2025

8/10 Good

Gabi

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025