Beautiful lobby and great location but that’s where my praise stops. Our double queen suite had a poorly functioning a/c and the coffee maker was filled with gnats. We were charged a resort fee which states it covers use of the courtyard, 2 water bottles and 2 snacks, DAILY, and 2 hour bike rental. We got the 2 water bottles and 2 popcorn bags our first night but not after that. I actually went to the front desk to request these items but was met with a very rude associate who claimed I was wrong, and that since I am a blue hilton honors member I was not to get the water bottles and snacks. She actually was very sarcastic and rude saying “oh is that was our website says?” when I explained it was included in the resort fee per their website. It took me showing her, their own website and her making a phone call since she still believed I was lying, before she finally provided the water bottles and popcorn. Also in the daily resort fee, use of courtyard, BUT there was a wedding when we stayed so it was blocked off to us 1pm-9pm for the first two days of our stay. Other than proximity to the beach and pier I would never stay here again.