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Hotel y Centro de Convenciones Jardines del Lago

Property class: 3

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Photo gallery for Hotel y Centro de Convenciones Jardines del Lago

A hotel with a view of the sea and mountains.
A pool area with a view of the sunset and mountains in the background.
A wooden deck with a stone pathway leading to a seating area by the water, surrounded by lush greenery.
A hotel room with a large bed, a balcony with a view of the sea, and a painting on the wall.
A breakfast setting with pancakes, cheese, and a bottle of syrup being poured.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Calle Monterrey, Panajachel, Solola, 7010
  • Place, Lake Atitlán
    ‪2 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪8 min walk‬
  • Place, Panajachel Municipal Market
    ‪19 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬

Room options

About the neighborhood

Panajachel

Hotel y Centro de Convenciones Jardines del Lago places you next to Lake Atitlán and Azul Maya Archaeological Museum. This 48-room, 3-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Atitlán - 2 min walk - 0.1 miles
  • Azul Maya Archaeological Museum - 2 min walk - 0.1 miles
  • Casa Cakchiquel Arts Center - 8 min walk - 0.5 miles
  • La Galeria - 11 min walk - 0.6 miles
  • Panajachel Municipal Market - 19 min walk - 1.0 mile

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬4 min walk
  • ‪Sunset Bar - ‬6 min walk
  • ‪Guajimbos - ‬7 min walk
  • ‪7 Caldos - ‬2 min walk
  • ‪Cafe Asawa-ko - ‬4 min walk

About this property

Hotel y Centro de Convenciones Jardines del Lago

Guests staying at Hotel y Centro de Convenciones Jardines del Lago enjoy access to a full-service spa, an outdoor pool, and a sauna. You can take advantage of free parking, along with an airport shuttle for a fee (available on request). Front-desk staff can assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach hotel include free WiFi in public areas, a business center, and a meeting room.
TVs come with cable channels, and guests can stay connected with free WiFi. Relax with a rainfall shower.
Recreational amenities at the hotel include an outdoor pool and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free secured, uncovered self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: GTQ 85 per person
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Vaqueros

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Boat tours
  • Full-service spa
  • Kayaking
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • On the waterfront
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Individual decor
  • Individual furnishings
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 8 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately GTQ 85 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM—-10:00 PM
  • Check-out: 1:00 PM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel
y Centro de Convenciones Jardines del Lago
y Centro de Convenciones Jardines del Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago Panajachel
Hotel y Centro Convenciones Jardines Lago
y Centro Convenciones Jardines Lago Panajachel
y Centro Convenciones Jardines Lago
Hotel y Centro de Convenciones Jardines del Lago Hotel
Hotel y Centro de Convenciones Jardines del Lago Panajachel
Hotel Hotel y Centro de Convenciones Jardines del Lago
Hotel y Centro de Convenciones Jardines del Lago Panajachel

Frequently asked questions

Is free cancellation available at Hotel y Centro de Convenciones Jardines del Lago?

Hotel y Centro de Convenciones Jardines del Lago provides free cancellation on some room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Hotel y Centro de Convenciones Jardines del Lago?

As of Sep 27, 2026, prices found for a 1-night stay for 2 adults at Hotel y Centro de Convenciones Jardines del Lago on Sep 28, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel y Centro de Convenciones Jardines del Lago?

This hotel is located in Panajachel, just steps from Lake Atitlán and Azul Maya Archaeological Museum, and within a short walk of Casa Cakchiquel Arts Center. You'll also find Panajachel Municipal Market and La Galeria less than a mile away.

Is a spa located at Hotel y Centro de Convenciones Jardines del Lago?

There is a full-service spa available for guests to enjoy and services include massages.

Does Hotel y Centro de Convenciones Jardines del Lago include a casino?

No, Hotel y Centro de Convenciones Jardines del Lago doesn't have a casino.

Will I find an indoor pool at Hotel y Centro de Convenciones Jardines del Lago?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Does Hotel y Centro de Convenciones Jardines del Lago feature a restaurant that includes a breakfast menu?

Yes, Hotel y Centro de Convenciones Jardines del Lago serves breakfast (local cuisine) for a surcharge each morning at Vaqueros.

Will Hotel y Centro de Convenciones Jardines del Lago allow pets to stay for free?

No, pets aren't allowed at Hotel y Centro de Convenciones Jardines del Lago.

Where is the closest airport to Hotel y Centro de Convenciones Jardines del Lago?

The closest major airport to Hotel y Centro de Convenciones Jardines del Lago is Quetzaltenango (AAZ-Los Altos), which is about 24.5 mi away.

Does Hotel y Centro de Convenciones Jardines del Lago have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Hotel y Centro de Convenciones Jardines del Lago.

Hotel y Centro de Convenciones Jardines del Lago Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 206 out of 369 reviews
Rating 8 - Good. 96 out of 369 reviews
Rating 6 - Okay. 42 out of 369 reviews
Rating 4 - Poor. 20 out of 369 reviews
Rating 2 - Terrible. 5 out of 369 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome lake view and very friendly environment
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
We absolutely loved our stay there, location is perfect, and grounds and place is beautiful.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay friendly staff in
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
The view and the services.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an Amazing stay with beautiful views. Will stay here again
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place great time with the family and kids
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay, the views were beautiful and breakfast was great!
Stayed 2 nights in Jun 2023
Verified review

8/10 Good

Liked: Staff & service, amenities
Room was adequate, walking distance from downtown was fairly short.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Overall an excellent place to stay.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place!
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Staff & service
Not recommended we paid for a room and didn’t get the room we paid for, staff was really unwelcoming and unhelpful, saying to book directly if you want special service, etc. No refund on the extra that we paid for the room that we didn’t get. Food is nothing special, and it is expensive. View is nice, but you have the same view from anywhere else from the lake, my recommendation look for somewhere else to stay.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful and the stuff very friendly we had a great stay, very safe and convenient to walk around town for shopping and dining
Stayed 4 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The staff were helpful and friendly, the rooms were big and clean, and the views were exceptional! The only downsides were the lack of an elevator for our third floor room, and the constant dog barking at night.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

The location is fantastic with great lake and volcano views and a short walk to the Main Street. The hotel however is v average. The rooms are v dated, the bathroom smelt of drains and overall it’s noisy. Average at best.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds ,great service, great location, quiet atmosphere, loved it
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Beautiful place, love the gardens and views; however rooms need to be remodel specially the washrooms, but apart from that the hotel it’s very nice and the personal very pleasant
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and excellent hotel
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Good breakfast
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is great! everything is walking distance.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, beautiful and peaceful place
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Amenities
Beautiful place recommend
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful, clean and a beautiful view. It is in walking distance of everything.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and beautiful grounds with many options to relax on the property. Flor Cafe has excellent food and drinks.
Stayed 2 nights in Feb 2025