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Regis Hotel & Spa

3.5 star property
Family-friendly hotel with a full-service spa and a sauna
VIP Access

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Photo gallery for Regis Hotel & Spa

Garden
View from property
Outdoor treatment areas, sauna, hot springs, aromatherapy
Standard Room | View from room
Outdoor treatment areas, sauna, hot springs, aromatherapy

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet friendly

Explore the area

View in a map
3a avenida 3-47 zona 2, Panajachel, Solola
  • Place, Casa Cakchiquel Arts Center
    ‪2 min walk‬
  • Place, Lake Atitlán
    ‪8 min walk‬
  • Place, Panajachel Municipal Market
    ‪10 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Triple Room

Triple Room | Premium bedding, individually decorated, desk, iron/ironing board

Triple Room

8.8 out of 10
Excellent
(6 reviews)
  • 377 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room

Standard Room | View from room

Standard Room

9.4 out of 10
Exceptional
(16 reviews)
  • 330 sq ft
  • Sleeps 2
  • 2 Double Beds

About the neighborhood

Panajachel

Regis Hotel & Spa places you next to Casa Cakchiquel Arts Center and within a 5-minute walk of La Galeria. This 3.5-star hotel has 24 guestrooms and offers conveniences like a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Casa Cakchiquel Arts Center - 2 min walk - 0.1 miles
  • Azul Maya Archaeological Museum - 5 min walk - 0.3 miles
  • Lake Atitlán - 8 min walk - 0.5 miles
  • Church of Saint Francis - 10 min walk - 0.6 miles
  • Panajachel Municipal Market - 10 min walk - 0.6 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 112 min drive

Restaurants

  • ‪The Little Spoon - ‬3 min walk
  • ‪Delhi 6 - ‬1 min walk
  • ‪Guajimbos - ‬1 min walk
  • ‪Pollo Campero Panajachel - ‬4 min walk
  • ‪El Zapote - ‬4 min walk

About this property

Regis Hotel & Spa

Family-friendly hotel with a full-service spa and a sauna
A full-service spa, a sauna, and free WiFi in public areas are featured at Regis Hotel & Spa. If you plan to drive, free parking is available. The front desk has multilingual staff that can help with tours or tickets, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free newspapers, a fireplace in the lobby, and a garden.
Guests can expect free WiFi and 24-inch TVs with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Other amenities include patios, private yards, and desks.
Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Regis has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna. The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. There are hot springs open between 9:00 AM and 9:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Hot spring
  • Playground
  • Sauna

Family friendly

  • In-room babysitting (surcharge)
  • Playground

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a lake

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot spring
  • Hot springs open from 9:00 AM - 9:00 PM
  • Hot springs water temperature - 90 ºF
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 floor
  • 3 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws available
  • Built in 1934
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • 24-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Individual decor
  • Iron/ironing board on request
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 6:30 AM - 9:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for USD 25 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 8 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 35 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 5 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 20 per person
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-10:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Hot springs access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

Hotel Regis
Regis Hotel Panajachel
Regis Panajachel
Regis Hotel Spa
Regis Hotel Spa
Regis Hotel & Spa Hotel
Regis Hotel & Spa Panajachel
Regis Hotel & Spa Hotel Panajachel

Frequently asked questions

Is a free cancellation option available at Regis Hotel & Spa?

Regis Hotel & Spa provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on our site.

What can I see within easy reach of Regis Hotel & Spa?

This hotel is located in Panajachel, just steps from Casa Cakchiquel Arts Center and La Galeria, and within a short walk of Lake Atitlán. You'll also find Panajachel Municipal Market and Azul Maya Archaeological Museum less than a mile away.

Is there parking available at Regis Hotel & Spa?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Is there a spa at Regis Hotel & Spa?

Regis is the hotel's spa and services include hot stone massages, deep-tissue massages, aromatherapy, and hot springs.

Does Regis Hotel & Spa feature a casino?

No, Regis Hotel & Spa doesn't have a casino.

Is there an indoor pool at Regis Hotel & Spa?

No, there is no indoor pool at this hotel.

Is Regis Hotel & Spa good for couples?

This lakeside hotel offers many amenities for couples such as a bar and a restaurant with some guestrooms featuring in-room massages.

Does Regis Hotel & Spa have a hot tub?

No, but guests can enjoy a hot spring at this hotel.

Does Regis Hotel & Spa have a restaurant that serves breakfast?

Yes, Regis Hotel & Spa serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Regis Hotel & Spa allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Regis Hotel & Spa for a fee of USD 25 per pet, per night. The property also provides food and water bowls.

Does Regis Hotel & Spa have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Regis Hotel & Spa?

The closest major airport to Regis Hotel & Spa is Quetzaltenango (AAZ-Los Altos), which is about 24.7 mi away.

Are there rooms with balconies at Regis Hotel & Spa?

Yes, every guestroom at Regis Hotel & Spa comes with a patio.

Reviews

Regis Hotel & Spa Reviews

8.8

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 371 out of 657 reviews
Rating 8 - Good. 200 out of 657 reviews
Rating 6 - Okay. 59 out of 657 reviews
Rating 4 - Poor. 14 out of 657 reviews
Rating 2 - Terrible. 13 out of 657 reviews

Reviews

10/10 Excellent

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend this hotel
Stayed 3 nights in Aug 2025

10/10 Excellent

Glen, Greencastle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 2 nights in Aug 2025

10/10 Excellent

Bora

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Pleasantly surprised by how beautiful their garden was! Also the hot spring was amazing!
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the Clean room, warm pools, the location and the parking. Considering the price is a good deal.
Stayed 1 night in Aug 2025

10/10 Excellent

ariadna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and very comfortable
Stayed 2 nights in Aug 2025

6/10 Okay

Lara

El cuarto 3
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great starting point for our next stop to San Pedro
Stayed 1 night in Jul 2025

10/10 Excellent

Aurelina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoy my stay , it was a beautiful place , and the staff were very nice
Stayed 2 nights in Jul 2025

8/10 Good

Lana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Marco, Pembroke Pines

Traveled with family
Liked: Cleanliness, amenities
Excellent hotel in relation price and quality, close to everything and beautiful
Stayed 2 nights in Jul 2025

6/10 Okay

Raquel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location. But the owners penny pinch for everything. They accused us of breaking the mini mirror when we told staff right away what happened and the manager said not to worry and later that night we were told the owner wants us to pay for it. For that reason I won’t stay here again we’ve lost trust
Stayed 2 nights in Jul 2025

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for the main touristic way in Pana.
Stayed 2 nights in Jun 2025

10/10 Excellent

Elmer

Stayed 2 nights in May 2025

6/10 Okay

milhem

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Need to improve the bar, pour service
Stayed 1 night in May 2025

10/10 Excellent

James

Stayed 1 night in May 2025

10/10 Excellent

Eugenia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The whole settings are beautiful and the staff very friendly. Just one thing, the bathrooms need security bars.
Stayed 1 night in May 2025

10/10 Excellent

Jaime M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Iqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything, I thought the price included breakfast but it didint however everything else was pretty amazing we enjoyed it and everyone was super friendly, we will be back :) Room was pretty spacious, clean very clean, even the pillows smelled clean which was great.
Stayed 1 night in May 2025

8/10 Good

Johny

Stayed 1 night in May 2025

8/10 Good

jaime

Stayed 1 night in May 2025

6/10 Okay

Marty, New York

Liked: Amenities
No air-conditioning needs total updating
Stayed 1 night in May 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
This is a place to relax and connect with nature
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
I had a wonderful stay here. Great gardens, views, staff, all around awesome experience. I’ll definitely be coming back
Stayed 2 nights in Apr 2025

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