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Porta Hotel del Lago

3.5 star property
Family-friendly hotel with a fitness center and a sauna
VIP Access

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Photo gallery for Porta Hotel del Lago

View from property
Banquet hall
Exterior
Lake View Premium Room | 1 bedroom, premium bedding, desk, blackout drapes
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Hot Tub
  • Gym
  • Spa

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Church of Saint Francis
    ‪15 min walk‬
  • Place, Panajachel Municipal Market
    ‪15 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪76 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Room Second Floor

Room Second Floor | 1 bedroom, premium bedding, desk, blackout drapes

Room Second Floor

10.0 out of 10
Exceptional
(1 review)
  • 277 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

  • 277 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

7.0 out of 10
Good
(2 reviews)
  • 277 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | 1 bedroom, premium bedding, desk, blackout drapes

Garden Room

9.0 out of 10
Wonderful
(26 reviews)
  • 269 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

1 bedroom, premium bedding, desk, blackout drapes

Lake View Deluxe Room

9.0 out of 10
Wonderful
(23 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Panajachel

Porta Hotel del Lago places you within a 5-minute walk of Lake Atitlán and La Galeria. This 100-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 5 min walk - 0.3 miles
  • Casa Cakchiquel Arts Center - 6 min walk - 0.4 miles
  • Church of Saint Francis - 15 min walk - 0.8 miles
  • Panajachel Municipal Market - 15 min walk - 0.8 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 115 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk
  • ‪Guajimbos - ‬9 min walk
  • ‪El Zapote - ‬5 min walk
  • ‪Delhi 6 - ‬7 min walk

About this property

Porta Hotel del Lago

Family-friendly hotel with a fitness center and a sauna
Porta Hotel del Lago features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 200 per person one-way. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include balconies, coffee makers, and fans.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

View from property

Posada de Don Rodrigo Panajachel

  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 425 reviews
$161 nightly
The price is $197
Oct 12 - Oct 13
Total with taxes and fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free children's club
  • Gym
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (4,725 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 1 2025 to October 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 7 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Is free cancellation available at Porta Hotel del Lago?

Porta Hotel del Lago offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see around Porta Hotel del Lago?

This hotel in Panajachel is within a 10-minute walk of Lake Atitlán, La Galeria, and Azul Maya Archaeological Museum. You'll also find Panajachel Municipal Market and Casa Cakchiquel Arts Center less than a mile away.

Is parking available on site at Porta Hotel del Lago?

Yes, self parking is offered for free at the hotel. Electric car charging and bicycle parking are also available.

Is there a spa at Porta Hotel del Lago?

Spa services at the hotel include massages.

Does Porta Hotel del Lago include a casino at the property?

No, Porta Hotel del Lago doesn't have a casino.

Will I find an indoor pool at Porta Hotel del Lago?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Porta Hotel del Lago good for couples?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and a restaurant.

Are there hot tubs at Porta Hotel del Lago?

Yes, guests can enjoy a spa tub at this hotel.

Does Porta Hotel del Lago feature a restaurant that includes a breakfast menu?

Yes, Porta Hotel del Lago serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Porta Hotel del Lago allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Porta Hotel del Lago for a fee of USD 25 per pet, per day. The property also provides food and water bowls.

Does Porta Hotel del Lago have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Porta Hotel del Lago?

The closest major airport to Porta Hotel del Lago is Quetzaltenango (AAZ-Los Altos), which is about 24.7 mi away.

Are there rooms with balconies at Porta Hotel del Lago?

Yes, every guestroom at Porta Hotel del Lago comes with a balcony with some featuring lake or garden views.

Reviews

Porta Hotel del Lago Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 547 out of 1005 reviews
Rating 8 - Good. 288 out of 1005 reviews
Rating 6 - Okay. 109 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 22 out of 1005 reviews

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jul 2025

10/10 Excellent

Kean, Rochester

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a fantastic view to the lake and volcano, but probably the furthest from the bus station. We book a room for 3 but come with an additional friend. They charged us additional 31 usd but gave us the same room.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristy

Stayed 3 nights in Jul 2025

10/10 Excellent

Alexandria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has the nicest views in the morning, and everything was walking distance
Stayed 2 nights in Jun 2025

10/10 Excellent

vilma

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is by the lake and city boats are half block walk.This Hotel has everthing a guess espect as 4 stars,Amazing view at the lake. personel,very polite and profesional even the gardener take care my family guide them at the wirpool and pool,delicious dinners, good quility breakfast was great. Very clean and safe area .Thank you very much we had a amazing vacation at Atitlan .
Stayed 1 night in Jul 2025

8/10 Good

Maria

Stayed 3 nights in Jul 2025

4/10 Poor

Josué

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Super incómodas las camas y las almohadas ni hablar, más duras que un block.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing views, great food, wonderful staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Manuel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean facility, great location, friendly staff.
Stayed 3 nights in Jun 2025

8/10 Good

Bonnie Po-Yu

Liked: Cleanliness, amenities, property conditions & facilities
nice view but the power of the shower water is too weak and I couldn't able to take a proper shower.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kiara, Comerio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
El hotel está muy bonito. La habitación amplia y la vista al lago espectacular. La localización está perfecta ya que queda justo al lado de donde se toman los botes. Recomendado!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Edwin, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the lake and mountains was amazing. The staff was very attentive and the food was exceptional. We thoroughly enjoyed our stay and would highly recommend Porta Hotel del Lago.
Stayed 1 night in Jun 2025

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena
Stayed 3 nights in May 2025

10/10 Excellent

Jennifer

Stayed 1 night in May 2025

10/10 Excellent

Christopher, Northridge

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel in a great location! The staff are very friendly and helpful!
Stayed 4 nights in May 2025

10/10 Excellent

Oscar

Stayed 1 night in May 2025

10/10 Excellent

Borel, Burtonsville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean, staff was friendly and helpful. The view from the room was perfect. The hotel restaurant was great for breakfast and dinner and the restaurant options and prices were great. Would certainly recommend staying here.
Stayed 4 nights in May 2025

6/10 Okay

Ernst

Disliked: Room comfort
Below expectation. Service staff not well trained. Shower horrible, low pressure, dprinkler too high up, no habdpiece for showering
Stayed 2 nights in May 2025

6/10 Okay

Edgar

Traveled with partner
Liked: Cleanliness, staff & service
At the time of our stay they were renovating a section of the hotel which caused a lot of noise throughout the day until late evenings , because of all the noise we really couldn’t just lay and relax in our until it was night time when they would finish up .
Stayed 2 nights in May 2025

10/10 Excellent

Ana Veronica

Traveled with partner
Liked: Amenities, property conditions & facilities
Convenient. Clean. The staff was very helpful and friendly.
Stayed 3 nights in May 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More than I was expected
Stayed 3 nights in May 2025

6/10 Okay

Mariette, Caguas

Traveled with partner
Disliked: Staff & service
The views are amazing!!!! You can see the lake from your balcony and enjoy it!!!
Stayed 2 nights in Apr 2025