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Porta Hotel del Lago

3.5 star property
VIP Access

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Photo gallery for Porta Hotel del Lago

View from property
Outdoor pool, pool umbrellas, sun loungers
Exterior
View from room
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Pet friendly
  • Parking included

Explore the area

View in a map
2a Avenida 06-17 Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Place, Panajachel Municipal Market
    ‪18 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪108 min drive‬
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Room options

View all photos for Room Second Floor

Room Second Floor | Premium bedding, desk, blackout drapes, iron/ironing board

Room Second Floor

9.4 out of 10
Exceptional
(3 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Room

Television

Lake View Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Premium Room

Lake View Premium Room | Lake view

Lake View Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Mountain view
  • 277 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Room

Garden Room | Premium bedding, desk, blackout drapes, iron/ironing board

Garden Room

9.0 out of 10
Wonderful
(27 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Lake View Deluxe Room

Premium bedding, desk, blackout drapes, iron/ironing board

Lake View Deluxe Room

9.0 out of 10
Wonderful
(24 reviews)
  • Mountain view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Panajachel

Porta Hotel del Lago places you within a 5-minute walk of Lake Atitlán and La Galeria. This 100-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • Casa Cakchiquel Arts Center - 6 min walk - 0.4 miles
  • Azul Maya Archaeological Museum - 8 min walk - 0.5 miles
  • Church of Saint Francis - 18 min walk - 1.0 mile
  • Panajachel Municipal Market - 18 min walk - 1.0 mile

Getting around

  • La Aurora Intl. Airport (GUA) - 179 min drive

Restaurants

  • ‪The Little Spoon - ‬5 min walk
  • ‪Restaurante El Cayuco - ‬2 min walk
  • ‪Restaurante El Atitlan - ‬5 min walk
  • ‪Delhi 6 - ‬7 min walk
  • ‪Guajimbos - ‬9 min walk

About this property

Porta Hotel del Lago

Porta Hotel del Lago features an outdoor pool, a children's pool, and a gym. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 200 per person one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include balconies, coffee makers, and fans.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Similar properties

Land view from property
Hotel Atitlán
Panajachel
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 792 reviews
$276 nightly
The price is $337
May 18 - May 19
Total with taxes and fees
Hotel Atitlán

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 12 to 20 for adults and USD 10 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4 meeting rooms
  • Conference center (4,725 square feet of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (37 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Renovated guestrooms - October 2025
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per pet, per day
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 10 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for USD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 7 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 12 to 20 for adults, and USD 10 to 15 for children
  • Airport shuttle fee: USD 200 per person (one-way)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Porta Lago
Lago Porta
Porta del Lago
Porta del Lago Panajachel
Porta Hotel
Porta Hotel del Lago
Porta Hotel del Lago Panajachel
Porta Hotel Del Lago Panajachel, Guatemala - Lake Atitlan
Porta Hotel Panajachel
Porta Hotel Lago Panajachel
Porta Hotel Lago
Porta Lago Panajachel
Porta Lago
Porta Hotel Del Lago Panajachel Guatemala - Lake Atitlan
Porta Hotel del Lago Hotel
Porta Hotel del Lago Panajachel
Porta Hotel del Lago Hotel Panajachel

Frequently asked questions

Is free cancellation available at Porta Hotel del Lago?

Porta Hotel del Lago offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Porta Hotel del Lago?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Porta Hotel del Lago on Jun 15, 2026 start from $142, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Porta Hotel del Lago?

Located steps from Lake Atitlán, this hotel is in Panajachel, and within a 10-minute walk of Casa Cakchiquel Arts Center and Azul Maya Archaeological Museum. You'll also find Panajachel Municipal Market and La Galeria less than a mile away.

Is there parking available at Porta Hotel del Lago?

Yes, self parking is offered for free at the hotel. An electric car charging station and bicycle parking are also available.

Is there a spa at Porta Hotel del Lago?

Spa services at the hotel include massages.

Does Porta Hotel del Lago include a casino at the property?

No, Porta Hotel del Lago doesn't have a casino.

Will I find an indoor pool at Porta Hotel del Lago?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What amenities will couples enjoy at Porta Hotel del Lago?

This lakeside hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a poolside bar.

Does Porta Hotel del Lago have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Porta Hotel del Lago feature a restaurant that includes a breakfast menu?

Yes, Porta Hotel del Lago serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Porta Hotel del Lago allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Porta Hotel del Lago for a fee of USD 25 per pet, per day. The property also provides food and water bowls.

Does Porta Hotel del Lago have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Porta Hotel del Lago?

The closest major airport to Porta Hotel del Lago is Quetzaltenango (AAZ-Los Altos), which is about 24.7 mi away.

Are there rooms with balconies at Porta Hotel del Lago?

Yes, every guestroom at Porta Hotel del Lago comes with a balcony and some offer lake and garden views.

Porta Hotel del Lago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 247 out of 1000 reviews
Rating 6 - Okay. 88 out of 1000 reviews
Rating 4 - Poor. 40 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Florida

Stayed 3 nights in Mar 2026

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities
The rooms were well maintained. The property in general was kept in good shape. Staff was friendly and attentive.
Stayed 6 nights in Feb 2026

10/10 Excellent

Yanira, Norwalk

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place nice view nice and quite , friendly staff , walkable to everything , def ill stay here again
Stayed 2 nights in Jan 2026

10/10 Excellent

Muntaseer

Stayed 1 night in Feb 2026

10/10 Excellent

David Del

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
great service
Stayed 2 nights in Jan 2026

10/10 Excellent

Frank

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, beautiful views and lovely pool area.
Stayed 2 nights in Jan 2026

8/10 Good

eugene, Glendale

Liked: Cleanliness, amenities, property conditions & facilities
Had a great view and the staff was Wonderful!!
Stayed 1 night in Jul 2025

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, amenities and staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Anurag

Stayed 2 nights in Jan 2026

10/10 Excellent

Julissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff seemed courteous!
Stayed 1 night in Jan 2026

10/10 Excellent

Donald Arthur

Stayed 2 nights in Jan 2026

10/10 Excellent

Kaushal

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, amazing views, staff were very helpful
Stayed 1 night in Jan 2026

6/10 Okay

James

Liked: Cleanliness
Disliked: Staff & service, amenities
This is a mostly nice facility with obnoxious policies strictly enforced by a cold staff. At check-in, one gets recited a list of things not included in the room charge. Check out time is 11, earlier than any other place I've stayed in Central America. If you're not out by 11, I was told, I'd be charged $20/hour for time after that. The hotel owners know quite well that it's infeasible to do anything on the lake with confidence in returning in time to prepare to leave by 11. And they know that midday shuttles pickup at 12 or 12:30. I went to use the pool in the morning, but the water was freezing and bugs hadn't been skimmed off the top. The jacuzzi is not hot, not clean, not attractive. The concierge is not very helpful in planning an outing on the lake. My room was very nice, with a balcony overlooking the lake.
Stayed 1 night in Jan 2026

10/10 Excellent

dinora

Stayed 2 nights in Jan 2026

2/10 Terrible

Natalie

Stayed 2 nights in Jan 2026

2/10 Terrible

Carson

Traveled with partner
Disliked: Cleanliness, amenities
I hate giving places bad reviews but this is not a 4 star hotel. More like a 2 star without A/C. I read a review that said you could get a portable one we could not for some reason. Also says staff speaks English this was not the case for me with every staff member I talked to. Break fast is pricy for area but good. Gym was pretty weak. Pool is okay but pretty dirty. Not enough laying down pool chairs at all. The beds were very hard. The bathroom was great fresh and clean. There is no real hotub. You have to reserve it and it’s nasty.
Stayed 5 nights in Jan 2026

10/10 Excellent

Ricardo

Stayed 2 nights in Jan 2026

10/10 Excellent

Jon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Alisha

Stayed 2 nights in Jan 2026

8/10 Good

Elvia

Very nice and comfortable
Stayed 2 nights in Jan 2026

10/10 Excellent

Wellington

Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent service and location.
Stayed 2 nights in Jan 2026

8/10 Good

Sergio

Stayed 2 nights in Jan 2026

8/10 Good

shirin

Stayed 3 nights in Jan 2026

10/10 Excellent

Leticia

Stayed 1 night in Jan 2026

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