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Recent guest reviews

super recommended !!! excellent service, everything very clean and all safety procedures are met.

breakfast was excellent priced for the budget minded individuals . Views are breath taking would go back in a heart beat. Waling distance from all shops and Supermarket.

We loved this hotel. The staff were helpful and accomodated a room change for us very kindly. We were impressed with the displays through out the hotel and use of Mayan fabrics. The restaurant food was very good and breakfasts were huge and excellent.

Fantastic location but the hotel has seen better days. Seems in need of renovations and a little care.

Good location. Easy to get to lake and restaurants on Santander. Less expensive rooms have obscured view of the lake. Loved having a patio!

The hotel was outdated and the quality of the rooms and sheets and bathrooms were poor. There was a magnitude 8 earthquake off the coast of Mexico during our stay that shook the whole building and the staff was excellent, explaining the process for evacuation and took care of the guests, offering blankets and beverages while we waited for aftershocks. Unfortunately because of the hotel amenities I would not recommend this hotel, but by no fault of the excellent staff.

Porta del Lago was very relaxing, clean and the staff was friendly. It is within walking distance for all of Panajachel, if you want to walk 15-20 minutes, which we gladly did. The pool was beautiful with a volleyball net up for a bit of fun. The views from the balcony were fabulous.

It had nice views. It was nice to stay over there.

Our stay at Porta Hotel was a nice experience with an excellent view. The hotel was real clean and had good service. Everything was near the hotel with secure parking.

The Hotel is awesome. Have very nice green politics with the use of water and other utilities. A very nice view from the balcony. But the most wonderful its the staff. They are kind and give an excellent service.

Great location. No wifi in rooms. Would stay again.

Great value, good location. Nice staff. We recommend this hotel.

Great hotel and very good staff. Perfect location and view. Will go there again.

Comfortable stay, friendly staff, close walk to the lake

This is a very cute hotel off Lake Atitlan. The view is absolutely breathtaking! The hotel offers amenities such as pool, jacuzzi, fitness center, hammocks, large-scale board games such as chess and checkers, restaurant & bar. The best part is that it's right off the lake so you can visit the many restaurants off the lake and also take a boat ride to a nearby village such as San Marcos. There is also a multitude of vendors selling products and food. You can't go wrong with this place. The only downside is that the free wifi is only available in the dining area.

We enjoyed the nature and walking because it is very good located. We had many differents trips to the volcanos, little towns, etc..

Las.insatalaciones y la ubicacion son muy buenas Aveces el personal no esta atento a la necesidades, y no todos son amables

Seleccionamos habitación con vista al lago y fue impresionante . Como despertar frente a una postal . La atención y el servicio del personal excepcional , limpieza y aseo de las habitaciones excelente , 100% recomendable

2a Avenida 06-17 Zona 2 Panajachel Solola

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Outdoor pool
  • Free children's club

Porta Hotel del Lago places you next to Multiple Use Area Lake Atitlan Basin and within a 5-minute walk of La Galeria. This 100-room, 3.5-star hotel welcomes guests with a restaurant, an outdoor pool, and a spa tub.


Dining

In addition to a meal at the onsite restaurant, you can also enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Cooked-to-order breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


Rooms

All 100 rooms feature balconies, phones, and desks. Guests can expect to find 32-inch TVs with cable channels. Free toiletries are also available.


Property features

At Porta Hotel del Lago, guests enjoy an outdoor pool, a children's pool, and a spa tub. For transportation, you can make use of an airport shuttle (available 24 hours) for GTQ 1600.00 per person one-way, as well as an airport shuttle. Multilingual staff at the 24-hour front desk can assist with tours or tickets, securing valuables, and luggage storage. Other amenities at this family-friendly hotel include a sauna, free WiFi in public areas, and a conference center.

Room options

Standard Double Room, 2 Double Beds

2 Double Beds | Sleeps 2

Deluxe Double Room, 2 Double Beds, Lake View

2 Double Beds | Sleeps 2

Basic Suite, Lake View

2 Double Beds | 1 King Bed | Sleeps 2

Guest reviews for Porta Hotel del Lago

Everyone (8) Couples (4) Family (5) Friends (2)
5
Partner Couples

super recommended !!! excellent service, everything very clean and all safety procedures are met.

By on Feb 7, 2021

Review comment responded on Feb 8, 2021

We are pleased to know that you enjoyed your stay at the Hotel, we are pleased to know that the service and attention received by the staff was good, it has been a privilege to serve you and we are very pleased to hear that your experience at Porta Hotel del Lago exceeded your expectations.

5
Partner Couples

breakfast was excellent priced for the budget minded individuals . Views are breath taking would go back in a heart beat. Waling distance from all shops and Supermarket.

By on Mar 23, 2020

Review comment responded on Mar 23, 2020

Dear Guest: We are pleased to know that you enjoyed your stay at the Hotel, we are pleased to know that the service and attention received by the staff was good, it has been a privilege to serve you and we are very pleased to hear that your experience at Porta Hotel del Lago exceeded your expectations.

5
Everyone

We loved this hotel. The staff were helpful and accomodated a room change for us very kindly. We were impressed with the displays through out the hotel and use of Mayan fabrics. The restaurant food was very good and breakfasts were huge and excellent.

By on Feb 1, 2020

Review comment responded on Feb 4, 2020

Dear Guest: We are pleased to know that you enjoyed your stay at the Hotel, we are pleased to know that the service and attention received by the staff was good, it has been a privilege to serve you and we are very pleased to hear that your experience at Porta Hotel del Lago exceeded your expectations.

3
Everyone

Fantastic location but the hotel has seen better days. Seems in need of renovations and a little care.

By on Jan 7, 2020

Review comment responded on Jan 8, 2020

Dear guest, Many thanks for your comments, apleasure for us that you enjoy the location. We apologize for the inconveniences, We will translate your comments to the corresponding areas, since your comments help us improve. We hope to see you soon. Regards

4
Everyone

By on Nov 2, 2019

Review comment responded on Nov 5, 2019

Estimado Huésped: Agradecemos su calificación, la cual es muy importante para nosotros. Es un privilegio contar con la visita de huéspedes tan especiales como usted. Siempre un placer atenderle.

4

relaxing stay

Everyone

Good location. Easy to get to lake and restaurants on Santander. Less expensive rooms have obscured view of the lake. Loved having a patio!

By , from Guatemala on Jul 10, 2018

Review comment responded on Jul 16, 2018

Thank you for your feedback, it helps us to improve our service everyday, hope to see you soon at Porta Hotel del Lago, it would be a pleasure to serve you.

3
Everyone

The hotel was outdated and the quality of the rooms and sheets and bathrooms were poor. There was a magnitude 8 earthquake off the coast of Mexico during our stay that shook the whole building and the staff was excellent, explaining the process for evacuation and took care of the guests, offering blankets and beverages while we waited for aftershocks. Unfortunately because of the hotel amenities I would not recommend this hotel, but by no fault of the excellent staff.

By on Sep 9, 2017

Review comment responded on Sep 15, 2017

Dear Anonymous el Orbitz Queremos expresar, nuestro agradecimiento por compartirnos sus comentarios y observaciones en base a su experiencia en Porta Hotel del Lago. Sin duda los mismos nos ayudarán a mejorar. Lamentamos no haber podido llenar sus expectativas por lo cual ofrecemos nuestras disculpas y hacemos de su conocimiento que día a día nos esforzamos en llenar y superar las expectativas de quienes nos visitan en especial de huéspedes tan importantes como usted. Es para mí un placer compartir sus comentarios con mis colegas ellos son un grupo de profesionales que están comprometidos a asegurar que nuestros clientes tengan una experiencia maravillosa. Atentamente

5

great way to celebrate your anniversary

Everyone

Porta del Lago was very relaxing, clean and the staff was friendly. It is within walking distance for all of Panajachel, if you want to walk 15-20 minutes, which we gladly did. The pool was beautiful with a volleyball net up for a bit of fun. The views from the balcony were fabulous.

By on Apr 22, 2017

4
Everyone

It had nice views. It was nice to stay over there.

By , from Guatemala on Dec 3, 2016

5

excellent view

Everyone

Our stay at Porta Hotel was a nice experience with an excellent view. The hotel was real clean and had good service. Everything was near the hotel with secure parking.

By on Mar 31, 2016

Review comment responded on Apr 4, 2016

Dear Guest, thank you very much for your comments, we hope you enjoyed your visit to beautiful Lake Atitlan and can visit again soon Regards

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