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Perla Maya Hotel

2.5 star property

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Photo gallery for Perla Maya Hotel

Balcony
Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Exterior detail
Spa

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Room service

Explore the area

View in a map
0 Avenida 6-69 Calle Del Rio, Zona 2, Panajachel, Solola
  • Place, Lake Atitlán
    ‪3 min walk‬
  • Place, Casa Cakchiquel Arts Center
    ‪10 min walk‬
  • Place, Panajachel Municipal Market
    ‪16 min walk‬
  • Airport, Quetzaltenango (AAZ-Los Altos)
    ‪89 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed, Non Smoking

Deluxe Double Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room, 1 Queen Bed, Non Smoking

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Triple Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Classic Triple Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 5
  • 3 Twin Beds and 1 Queen Bed

View all photos for Premium Room, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, Accessible

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Panajachel

Located within a 5-minute walk of Lake Atitlán, Perla Maya Hotel is within a 15-minute stroll of La Galeria. This 22-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lake Atitlán - 3 min walk - 0.2 miles
  • La Galeria - 6 min walk - 0.4 miles
  • Casa Cakchiquel Arts Center - 10 min walk - 0.5 miles
  • Azul Maya Archaeological Museum - 10 min walk - 0.5 miles
  • Panajachel Municipal Market - 16 min walk - 0.9 miles

Getting around

  • Quetzaltenango (AAZ-Los Altos) - 121 min drive

Restaurants

  • ‪Delhi 6 - ‬9 min walk
  • ‪Restaurante El Cayuco - ‬5 min walk
  • ‪Restaurante El Atitlan - ‬3 min walk
  • ‪The Little Spoon - ‬9 min walk
  • ‪Guajimbos - ‬10 min walk

About this property

Perla Maya Hotel

Guests staying at Perla Maya Hotel enjoy an outdoor pool, a children's pool, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for GTQ 175.00 per person roundtrip. The front desk is staffed 24 hours a day to help with tours/tickets and luggage storage. Additional amenities include a terrace and a garden.
Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Other standard amenities include fans and desks.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free local cuisine breakfast available daily 8:00 AM to 10:00 AM
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: GTQ 175.00 per person (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Perla Maya Hotel Panajachel
Perla Maya Panajachel
Perla Maya
Perla Maya Hotel Hotel
Perla Maya Hotel Panajachel
Perla Maya Hotel Hotel Panajachel

Frequently asked questions

Is free cancellation available at Perla Maya Hotel?

Perla Maya Hotel offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

What's there to see within easy reach of Perla Maya Hotel?

This hotel in Panajachel is within a 10-minute walk of Lake Atitlán, Casa Cakchiquel Arts Center, and La Galeria. You'll also find Panajachel Municipal Market and Azul Maya Archaeological Museum less than a mile away.

Will I be able to park at Perla Maya Hotel?

Yes, self parking is offered for free at the hotel.

Does Perla Maya Hotel include a casino at the property?

No, Perla Maya Hotel doesn't have a casino.

Will I find an indoor pool at Perla Maya Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Perla Maya Hotel?

Couples will appreciate amenities like an outdoor pool, a restaurant, and free breakfast at this hotel.

Are there hot tubs at Perla Maya Hotel?

No, there isn't a spa tub at this hotel.

Does Perla Maya Hotel feature a restaurant that includes a breakfast menu?

Yes, Perla Maya Hotel serves free breakfast (local cuisine) each morning from its restaurant.

Will Perla Maya Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Perla Maya Hotel.

Does Perla Maya Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Perla Maya Hotel?

The closest major airport to Perla Maya Hotel is Quetzaltenango (AAZ-Los Altos), which is about 24.9 mi away.

Can I book a room with a balcony at Perla Maya Hotel?

No, there aren't any guestrooms with balconies at Perla Maya Hotel.

Perla Maya Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 108 out of 242 reviews
Rating 8 - Good. 61 out of 242 reviews
Rating 6 - Okay. 33 out of 242 reviews
Rating 4 - Poor. 20 out of 242 reviews
Rating 2 - Terrible. 20 out of 242 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Andrew

Liked: Cleanliness, amenities
.
Stayed 2 nights in Nov 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities
The view from the roof of the lake was nice. The room was fine and there was good hot water in the shower. The breakfast was simplistic and a choice between a local food of beans, scrambled eggs, cheese & tortilla or American food of fruit, scrambled eggs, toast & jam. The staff had poor English skills. There was a nice looking pool which we did not use.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jacinto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desayuno muy Rico Empleados muy amables buen servicio y muy buena atencion Al cliente
Stayed 2 nights in Nov 2025

8/10 Good

Krisztina, Cary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was a bit cold because of the weather
Stayed 2 nights in Nov 2025

10/10 Excellent

mario

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

6/10 Okay

Sara

Stayed 1 night in Nov 2025

10/10 Excellent

Grecia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Muy bueno!
Stayed 2 nights in Aug 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
No habían toallas suficientes y no tenían shampoo
Stayed 2 nights in Aug 2025

2/10 Terrible

Mahnaz

Disliked: Cleanliness, amenities, property conditions & facilities
The entire night dogs barking. After AM the roosters joined dogs with loud noise. We stayed 4th floor which had no hot water to shower and water was barely coming out of shower or faucet. Extremely low water pressure and we didn’t have wifi in 4th floor. The blankets were extremely itchy . Medium friendly staff . Not recommend
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service
We had a good experience with the hotel. But the staff was a little confused with my family and I hotel room. They were mixing up the rooms.
Stayed 1 night in Aug 2025

8/10 Good

jeymi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is nice from outside and it has modest rooms, I didn't like the fact that I only saw one electrical outlet in the room, bathroom had 0. and no shampoo and conditioner, they only provide bar soap. The room has no ac but they provide me a fan, which help a lot. But overall the place is nice, nice staff, the person in the front was really nice and gave me recommendations ( I ask for ).
Stayed 1 night in Aug 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was quiet and safe, and the personal was very friendly.
Stayed 4 nights in Jun 2025

6/10 Okay

michelle

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so fake , they show pictures of different hotels and the area to stray people to them, there staff is the worse I have ever experienced in my entire life, having a handicap person traveling with us they don’t care about …. Will never recommend this place that should be removed from Expedia and all platforms.
Stayed 2 nights in Apr 2025

8/10 Good

EMERSON

Traveled with family
Liked: Cleanliness
El staff podría mejorar un poco su servicio en especial el del restaurante
Stayed 1 night in Apr 2025

8/10 Good

Mirtala

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perla Maya

compliments to the staff! extremely friendly we enjoy our short stay! Highly recommend it!
Stayed 1 night in Apr 2025

10/10 Excellent

Jose

Traveled with family
Stayed 4 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is very close to town and the hotel ticks all the basics that are needed. I'd stay there again if we return to the lake
Stayed 2 nights in Apr 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Richard

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Over priced for what we got

Booked a double bed and single bed, was given a 4 bed room. We had to double up one bed on top of the other to make room to walk. The decorative head board on the wall came off the wall when I was on the bed at night. They moved us to proper room the next night. No hair dryer, shampoos, wash cloth, bath Matt for shower, only one outlet in room. We asked and received a fan. Our last night there were ants in the room. We were in the third floor. And these ants bite! Good breakfast included. Cute cats on the property. And the owner/workers tried to accommodate us.
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff
Stayed 4 nights in Feb 2025

8/10 Good

Keith

Stayed 2 nights in Mar 2025

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