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Crowne Plaza Cabana, Palo Alto by IHG

3.5 star property
Hotel in Palo Alto with a 24-hour fitness center and an outdoor pool

Choose dates to view prices

Photo gallery for Crowne Plaza Cabana, Palo Alto by IHG

Breakfast and dinner served
Exterior
Interior entrance
Outdoor pool, open 7:00 AM to 10:00 PM, cabanas (surcharge)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
4290 El Camino Real, Palo Alto, CA, 94306
  • Place, San Antonio Shopping Center
    ‪14 min walk‬
  • Place, San Andreas Fault Trail
    ‪4 min drive‬
  • Place, Palo Alto VA Hospital
    ‪4 min drive‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪15 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed, Pool View, Poolside (Cabana Poolside View)

9.0 out of 10
Wonderful
(17 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 2 Queen Beds, Pool View, Poolside (Cabana Poolside View)

7.4 out of 10
Good
(32 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, down comforters, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Premium Room

Premium bedding, down comforters, desk, laptop workspace

Premium Room

  • 526 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub (Jetted Tub)

Suite, 1 King Bed, Jetted Tub (Jetted Tub) | Premium bedding, down comforters, desk, laptop workspace

Suite, 1 King Bed, Jetted Tub (Jetted Tub)

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(33 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(30 reviews)
  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Beattles)

Premium bedding, down comforters, desk, laptop workspace

Room, 1 King Bed (Beattles)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility, Access Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Mobil, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

Premium bedding, down comforters, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications, Mobil, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Presidential Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Premium bedding, down comforters, desk, laptop workspace

Premium Room, 1 King Bed (High Floor)

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, down comforters, desk, laptop workspace

Junior Suite, 1 King Bed

  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Palo Alto

Located in Palo Alto Orchards, Crowne Plaza Cabana, Palo Alto by IHG is adjacent to Silicon Valley and within a mile (2 km) of San Antonio Shopping Center. This 195-room, 3.5-star hotel has a restaurant along with conveniences like an outdoor pool and a 24-hour gym.

What's nearby

  • San Antonio Shopping Center - 14 min walk - 0.8 miles
  • Rengstorff Park - 3 min drive - 1.6 miles
  • DVBIC Palo Alto - 4 min drive - 1.4 miles
  • San Andreas Fault Trail - 4 min drive - 1.1 miles
  • Palo Alto VA Hospital - 4 min drive - 1.6 miles

Getting around

  • San Antonio Station - 3 min drive
  • Whisman Station - 8 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 26 min drive

Restaurants

  • ‪Boba Bliss - ‬13 min walk
  • ‪Chili's Grill & Bar - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Idly Express - ‬15 min walk
  • ‪Gen Korean BBQ House - ‬15 min walk

About this property

Crowne Plaza Cabana, Palo Alto by IHG

Hotel in Palo Alto with a 24-hour fitness center and an outdoor pool
Guests of Crowne Plaza Cabana, Palo Alto by IHG have access to an outdoor pool, a 24-hour gym, and a sauna. Self parking is available for USD 22 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a hot tub, and a 24-hour business center.
Guests can expect free WiFi and flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, refrigerators, and coffee makers are also available.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Feb 13 - Feb 14
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 22 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 23.95 to 32 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 4290 Bistro Bar

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Dogs only
  • Pet weight must not exceed 60 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 23.95 to 32 per person
  • Uncovered self parking fee: USD 22 per day (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? For a fee, this property offers self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cabana Crowne Plaza
Cabana Crowne Plaza Palo Alto
Cabana Palo Alto
Crowne Plaza Cabana
Crowne Plaza Cabana Hotel
Crowne Plaza Cabana Hotel Palo Alto
Crowne Plaza Cabana Palo Alto
Crowne Plaza Palo Alto Cabana
Palo Alto Cabana
Palo Alto Crowne Plaza Cabana
Crowne Plaza Cabana Palo Alto Hotel

Frequently asked questions

Is free cancellation available at Crowne Plaza Cabana, Palo Alto by IHG?

Crowne Plaza Cabana, Palo Alto by IHG provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to see around Crowne Plaza Cabana, Palo Alto by IHG?

This hotel is situated in Palo Alto Orchards, just steps from Silicon Valley. You'll also find Stanford Stadium and Shoreline Amphitheatre within a short drive.

Is parking available on site at Crowne Plaza Cabana, Palo Alto by IHG?

Yes, uncovered parking is offered for USD 22 per day with in/out privileges. Accessible parking is also available for guests.

Does Crowne Plaza Cabana, Palo Alto by IHG have a casino on the premises?

No, Crowne Plaza Cabana, Palo Alto by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Cabana, Palo Alto by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 10:00 PM.

What will couples enjoy most about a stay at Crowne Plaza Cabana, Palo Alto by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.

Does Crowne Plaza Cabana, Palo Alto by IHG have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Crowne Plaza Cabana, Palo Alto by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Cabana, Palo Alto by IHG serves buffet breakfast for a surcharge each morning at 4290 Bistro Bar.

Will Crowne Plaza Cabana, Palo Alto by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Crowne Plaza Cabana, Palo Alto by IHG for a fee of USD 100 per accommodation, per stay. A deposit of USD 100 per stay is collected.

Are there connecting rooms at Crowne Plaza Cabana, Palo Alto by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Crowne Plaza Cabana, Palo Alto by IHG?

The closest major airport to Crowne Plaza Cabana, Palo Alto by IHG is San Carlos, CA (SQL), which is 13.6 mi away (25 minutes by car). Another top airport is Norman Y. Mineta San Jose Intl. Airport (SJC), which is located 13.9 mi away (26-minute drive).

Are there rooms with balconies that I can book at Crowne Plaza Cabana, Palo Alto by IHG?

Yes, some guestrooms at Crowne Plaza Cabana, Palo Alto by IHG offer a balcony and may feature courtyard views.

Does Crowne Plaza Cabana, Palo Alto by IHG have a wedding venue?

Take advantage of the wedding venue at Crowne Plaza Cabana, Palo Alto by IHG if you plan to say "I do" during your trip.

Crowne Plaza Cabana, Palo Alto by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1000 reviews
Rating 8 - Good. 259 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 75 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Yazan

Stayed 2 nights in Nov 2025

10/10 Excellent

Rhonda

Stayed 1 night in Nov 2025

2/10 Terrible

Greg

Disliked: Amenities, property conditions & facilities
Horrendous. No hot water entire stay! More like a camping trip for $400/night.
Stayed 2 nights in Nov 2025

8/10 Good

Anita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have a refrigerator or a microwave in the room
Stayed 1 night in Oct 2025

2/10 Terrible

Michael

Traveled with group
Disliked: Cleanliness, property conditions & facilities
No hot water and the hotel knew about the problem two days before my arrival and never noticed me
Stayed 2 nights in Oct 2025

4/10 Poor

Manmohan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
I turned up the heat on the thermostat but it didn't work so I had to sleep in a cold room.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Loved it!
Stayed 1 night in Oct 2025

2/10 Terrible

victoria

Business traveler
Disliked: Cleanliness, staff & service, amenities
The hotel charges whatever they want and it doesn’t match what the app says you will be charged. The rooms are terrible and the front desk wasn’t helpful except for one wonderful lady.
Stayed 2 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Benjamin

Stayed 3 nights in Oct 2025

8/10 Good

Edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent. Beds comfortable, clean, rooms well appointed, easy parking and check in check out. late check out standard which was nice. Pool and Hot Tub were great, Restaurant menu was limited but good and wait staff (the bartender) was super nice. Only reason for the mark down, the ice machine on our floor was broken and the filtered water dispenser didn't work. It felt a little overpriced for what it was but hey it's Palo Alto so probably on par.
Stayed 3 nights in Oct 2025

4/10 Poor

Arjan

Disliked: Cleanliness, staff & service, property conditions & facilities
Way overpriced
Stayed 2 nights in Oct 2025

6/10 Okay

Jane

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Julia

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms are worn and dated. Bathroom had remnants of others (hair).
Stayed 1 night in Oct 2025

8/10 Good

Aayush

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

10/10 Excellent

Daniel

Stayed 1 night in Oct 2025

8/10 Good

Adulfa

Stayed 1 night in Oct 2025

10/10 Excellent

heidi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and jacuzzi was amazing
Stayed 1 night in Oct 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tops were very old and run down. Carpet dirty. Furnishings all old and damaged. Fridge did not work even after notifying team and having maintenace look at. Lost expensive medication that required refrigeration. Staff did not direct to elevator so had to carry suitcases up stairs. Cold shower in the morning at 9am. Thin walls and could hear adjoining room. Wifi too slow to be usable. Very very poor stay. A poor reflection on the Crowne plaza brand. Will avoid Crowne plaza hotels is future.
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service
The one thing that’s truly horrible about this place is that there aren’t more elevators! Not having one for guests and staff at the far end is bad bad bad. For gosh sakes take out one room and put one in! Another thing i noticed is how narrow the stairways are and seems like a major safety issue. For older folks this far end is horrible for getting to and from. Great staff!
Stayed 1 night in Sep 2025

6/10 Okay

Denise

Stayed 1 night in Sep 2025

10/10 Excellent

Ashley

Stayed 1 night in Sep 2025

8/10 Good

Ralph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older hotel in a convenient location. Room was nice and spacious, but dated. Overall, very convenient and walkable to several restaurants. One star off because of $20 fee for parking. Other hotels in the area don’t charge for parking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Harold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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