Cross Hotel Osaka

4.0 star property
Hotel with 2 restaurants, steps from Dotonbori Glico Sign

Choose dates to view prices

Photo gallery for Cross Hotel Osaka

2 restaurants, breakfast served
Lobby
Exterior
Suite, Non Smoking (Cross Floor) | 1 bedroom, in-room safe, desk, blackout drapes
Lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2-5-15 Shinsaibashi-suji, Chuo-ku, Osaka, Osaka-fu, 542-0085
  • Dotonbori
    ‪1 min walk‬
  • Dotonbori Glico Sign
    ‪1 min walk‬
  • Nipponbashi
    ‪10 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪47 min drive‬

Room options

Deluxe Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

Triple Room, Non Smoking (Cross Floor)

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Large Twin Beds

DOTONBORI view DOUBLE, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 258 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

Twin Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(25 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, Non Smoking (Standard Floor)

9.4 out of 10
Exceptional
(20 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Triple Room, Non Smoking (Standard Floor)

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 3 Twin Beds

Deluxe Double Room, Non Smoking (Standard Floor)

9.8 out of 10
Exceptional
(8 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Standard Floor)

9.2 out of 10
Wonderful
(35 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

DOTONBORI view TWIN, Non Smoking

  • 291 sq ft
  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Suite, Non Smoking (Cross Floor)

  • 1109 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

King Room, Non Smoking (Cross Floor)

7.4 out of 10
Good
(3 reviews)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Double Room, Non Smoking (Cross Floor)

8.6 out of 10
Excellent
(12 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, Non Smoking (Cross Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Floor Superior Double Room

  • Sleeps 2

Standard Floor Double Room

  • Sleeps 2

Cross Floor Double Room

  • Sleeps 2

Standard Floor Twin Room

  • Sleeps 2

Standard Floor Triple Room

  • Sleeps 3

Cross Floor Twin Room

  • Sleeps 2

DOTONBORI View DOUBLE

  • Sleeps 2

Cross Suite

  • Sleeps 2

Cross Floor Deluxe Double Room

  • Sleeps 2

Cross Floor Triple Room

  • Sleeps 3

Standard Floor Deluxe Double Room

  • Sleeps 2

Cross Floor Superior Double Room

  • Sleeps 2

DOTONBORI View TWIN

  • Sleeps 2

Cross Suite Junior

  • Sleeps 2

Cross Floor Cross King Room

  • Sleeps 2

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About the neighborhood

Osaka

Located in Shinsaibashi, Cross Hotel Osaka is adjacent to Dotonbori Glico Sign and within a 5-minute walk of other popular sights like Hozen-ji Temple. This 229-room, 4-star hotel has conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • Dotonbori - 1 min walk - 0.0 miles
  • Dotonbori Glico Sign - 1 min walk - 0.1 miles
  • Kuromon Ichiba Market - 9 min walk - 0.5 miles
  • Nipponbashi - 10 min walk - 0.6 miles
  • Kyocera Dome Osaka - 3 min drive - 1.8 miles

Getting around

  • Osaka-Namba Station - 5 min walk
  • Namba Station - 8 min walk
  • Kansai Intl. Airport (KIX) - 57 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪タブレス パティスリー - ‬1 min walk
  • ‪ジャンボカラオケ広場宗右衛門町本店 - ‬1 min walk
  • ‪EXCELSIOR CAFFÉ Barista - ‬1 min walk
  • ‪香港飯店 0410 道頓堀店 - ‬1 min walk

About this property

Cross Hotel Osaka

Hotel with 2 restaurants, steps from Dotonbori Glico Sign
Guests of Cross Hotel Osaka enjoy free WiFi in public areas, microwave in a common area, and a banquet hall. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. This hotel also has a vending machine.
Guests can enjoy free WiFi and TVs. Bathrooms offer hair dryers, free toiletries, bidets, and slippers. Refrigerators, coffee makers, and safes are also available.

Languages

Chinese (Mandarin), English, Japanese, Korean

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,980 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Hosted evening meal available on Wednesday, Thursday, Friday, Saturday, and Sunday for a fee of JPY 9,680; reservation required

Restaurants on site

  • TERRACE & DINING ZERO

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 14 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Road construction will be underway next to the property (Mido-suji street) August 20, 2023-March 31, 2025 from 9 PM to 9 AM, daily. Guests may hear construction-related noise during this time.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 3300 for adults and JPY 1980 for children
  • Hosted evening meal: JPY 9680

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector, a security system, and window guards.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cross Hotel
Cross Hotel Osaka
Cross Osaka
Cross Osaka Hotel
Hotel Cross
Hotel Cross Osaka
Osaka Cross
Osaka Cross Hotel
Cross Hotel Osaka Hotel
Cross Hotel Osaka Osaka
Cross Hotel Osaka Hotel Osaka

Frequently asked questions

Is free cancellation available at Cross Hotel Osaka?

Cross Hotel Osaka provides free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Cross Hotel Osaka?

As of Aug 8, 2025, prices found for a 1-night stay for 2 adults at Cross Hotel Osaka on Aug 17, 2025 start from $849.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Cross Hotel Osaka?

This hotel is situated in Shinsaibashi, just steps from Dotonbori and Dotonbori Glico Sign, and within a short walk of Namba Grand Kagetsu Theater. You'll also find Nipponbashi and Kuromon Ichiba Market less than a mile away.

Is there parking available at Cross Hotel Osaka?

No, there isn't parking at this hotel.

Does Cross Hotel Osaka have a casino on the premises?

No, Cross Hotel Osaka doesn't have a casino.

Is there an indoor pool at Cross Hotel Osaka?

No, there is no indoor pool at this hotel.

Is Cross Hotel Osaka good for couples?

Couples staying at this hotel will appreciate amenities like slippers as well as a bar and 2 restaurants.

Does Cross Hotel Osaka have a hot tub?

No, there isn't a spa tub at this hotel.

Does Cross Hotel Osaka feature a restaurant that includes a breakfast menu?

Yes, Cross Hotel Osaka has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Cross Hotel Osaka allow pets to stay for free?

No, pets aren't allowed at Cross Hotel Osaka.

Are there connecting rooms at Cross Hotel Osaka?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Cross Hotel Osaka?

The closest major airport to Cross Hotel Osaka is Itami Airport (ITM), which is 10.6 mi away (25 minutes by car). Another top airport is Kobe Airport (UKB), which is located 26.4 mi away (55-minute drive).

Can I book a room with a balcony at Cross Hotel Osaka?

No, there aren't any guestrooms with balconies at Cross Hotel Osaka.

Cross Hotel Osaka Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 840 out of 1097 reviews
Rating 8 - Good. 199 out of 1097 reviews
Rating 6 - Okay. 44 out of 1097 reviews
Rating 4 - Poor. 6 out of 1097 reviews
Rating 2 - Terrible. 8 out of 1097 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Theresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple clean rooms. Very good breakfast buffet with many options. Excellent location to shopping/dining.
Stayed 2 nights in Apr 2025

8/10 Good

Vito

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Excellent location.
Stayed 3 nights in May 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property, super convenient location, staff amazing.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abdul

Stayed 3 nights in Apr 2025

8/10 Good

Dax

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in May 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Shavonne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a prime location to have your hotel. Right by the Dotonburi area and bustling with street food and shopping. The hotel itself is very quiet and the noise did not penetrate the room, making it comfortable and easy to sleep. Do keep in mind, if you have a do not disturb sign on your hotel room door, they may still knock and wake you up for cleaning. Its best to let them know the day before that you do not need your room cleaned that day
Stayed 5 nights in Apr 2025

10/10 Excellent

Richard S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Giannina

Traveled with partner
Liked: Cleanliness, staff & service
I liked the location of the hotel but I did not enjoy the unrelenting crowds as soon as you stepped out. The hotel needs a refresh and I found our room was very tight. It was not the best experience for me. I probably wouldn't stay at this hotel again.
Stayed 4 nights in Apr 2025

8/10 Good

Art

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next door to Dotnbori. Not the newest hotel but it’s kept up well. Breakfast wasn’t the greatest if you are a westerner with runny eggs and boiled meats, but that’s common in Japan. Price was great considering the area it’s in.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was absolutely amazing. The room with three beds was a little narrow but we spent most of our time out and about so it didn’t matter. The staff was wonderful. And the location excellent. My family and I would highly recommend it.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best location in Dotonbori! Clean rooms and the breakfast buffet is so good - this is our go-to hotel in Osaka
Stayed 5 nights in Mar 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very clean and easy to go around. I liked the bedding and the shower.
Stayed 2 nights in Feb 2025

6/10 Okay

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel rooms outdated. Would have expected more from 4 star hotel. Rooms were dusty.
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location plus…

Excellent location in the heart of Osaka. Impeccably clean room and hotel in general, and very helpful staff. The Lounge offered a welcome respite after a full-day touring and walking around this vibrant city.
Stayed 5 nights in Apr 2025

10/10 Excellent

Kyra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location to Dontonbori! Staff was so nice and helpful. I loved everything about this hotel! The location was everything!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay!
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the heart of the action but still quiet, clean and relatively spacious by Japanese hotel standards. Light service but friendly and very helpful. The hotel is a very good value and I would definitely stay there again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
It was great, the staff were very friendly. Only one criticism, there was nowhere to put our luggage so we took up the seating area and on the floor
Stayed 3 nights in Apr 2025

6/10 Okay

GEORGE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is situation next to a busy main street. Room not well noise insulated. Had a restless sleep due to outdoor noise pollution. Outside of being centrally located, the room rate is on the high end.
Stayed 1 night in Apr 2025

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were much more spacious than the other hotels. The service was exceptional and the facilities were extremely clean.
Stayed 1 night in Apr 2025

10/10 Excellent

ADAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific place to stay in Dotonbori

Easy check-in, storage for baggage if arriving early, easy luggage forwarding as well! Clean rooms, comfy bed, prime location in Dotonbori.
Stayed 2 nights in Apr 2025