Encore Resort and Water Park at Reunion by Rentyl

5.0 star property
VIP Access

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Photo gallery for Encore Resort and Water Park at Reunion by Rentyl

An aerial view of a resort with a large pool, a water park, and multiple guest villas.
Property video
Concierge desk
Front of property
Interior entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Place, Jack Nicklaus Course
    ‪2 min drive‬
  • Place, Reunion Resort Golf Course
    ‪3 min drive‬
  • Place, Mystic Dunes Golf Club
    ‪3 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Luxury House, Private Pool (10 Bedrooms Eastside)

  • 5100 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

Luxury House, 3 Bedrooms

  • 1495 sq ft
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 2303 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Luxury House, 4 Bedrooms, Private Pool (Westside)

7.0 out of 10
Good
(2 reviews)
  • 2303 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Standard House (5 Bedroom Reunion Village)

  • 2268 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 2491 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 2491 sq ft
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 2605 sq ft
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

Luxury House, 4 Bedrooms, Private Pool (Eastside)

  • 2300 sq ft
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 3401 sq ft
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

Luxury House, 6 Bedrooms, Private Pool (Eastside)

10.0 out of 10
Exceptional
(1 review)
  • 2811 sq ft
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

Luxury House, 6 Bedrooms, Private Pool (Westside)

8.0 out of 10
Very good
(1 review)
  • 2811 sq ft
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

Luxury House, Private Pool (8 Bedrooms Westside)

  • 3401 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 2811 sq ft
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

Luxury House, Private Pool (7 Bedrooms Westside)

  • 3401 sq ft
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 3401 sq ft
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

Elite House, Private Pool (8 Bedrooms Westside)

  • 3401 sq ft
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

Luxury House, Private Pool (9 Bedrooms Westside)

  • 4590 sq ft
  • Sleeps 20
  • 3 King Beds and 6 Twin Beds

Elite House, Private Pool (9 Bedrooms Westside)

  • 4590 sq ft
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

Elite House, Private Pool (13 Bedrooms Westside)

  • 6405 sq ft
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

Luxury House, Private Pool (10 Bedroom Westside)

  • 4704 sq ft
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

Luxury House, Private Pool (11 Bedrooms Westside)

  • 5404 sq ft
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

Elite House, Private Pool (11 Bedrooms Westside)

  • 5404 sq ft
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

Elite House, Private Pool (12 Bedrooms Westside)

  • 6405 sq ft
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

Premium House, Private Pool (5 Bedroom Premium Reunion Village)

  • 3014 sq ft
  • Sleeps 12
  • 2 King Beds and 2 Queen Beds

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About the neighborhood

Kissimmee

Encore Resort and Water Park at Reunion by Rentyl places you within a 15-minute drive of popular attractions such as Disney's Hollywood Studios® and Disney Springs™. This 800-room, 5-star resort has a full-service spa, a free water park, and 2 restaurants.

What's nearby

  • Jack Nicklaus Course - 2 min drive - 1.3 miles
  • Reunion Resort Golf Course - 3 min drive - 1.8 miles
  • Mystic Dunes Golf Club - 3 min drive - 2.8 miles
  • Corpus Christi Catholic Church - 6 min drive - 4.2 miles
  • ChampionsGate Golf Club - 6 min drive - 4.4 miles

Getting around

  • Kissimmee Station - 26 min drive
  • Orlando Intl. Airport (MCO) - 32 min drive

Restaurants

  • ‪Wawa - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬7 min drive

About this property

Encore Resort and Water Park at Reunion by Rentyl

Guests of Encore Resort and Water Park at Reunion by Rentyl have access to a full-service spa, a free water park, and an outdoor pool. There's free parking and a free theme park shuttle. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury resort include a children's pool, a gym, and outdoor tennis courts.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include kitchens, washers/dryers, and furnished balconies or patios. Housekeeping is available on request.
2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (835 square feet of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age: 21

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40 per pet, per day
  • Dogs only
  • 2 total (30 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 11.35 per stay
  • Cribs/infant beds are available for USD 11.35 per stay

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: USD 500 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Crib (infant bed) fee: USD 11.35 per stay
  • Rollaway bed fee: USD 11.35 per stay
  • Heated pool maintenance fee: USD 60 per accommodation per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4 PM—-5:30 AM
  • Check-out: 10 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 11:00 AM to 6:00 PM.
  • Reservations need to made in advance for golf tee times, massage services, and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Frequently asked questions

Are free cancellation options available at Encore Resort and Water Park at Reunion by Rentyl?

Encore Resort and Water Park at Reunion by Rentyl provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Encore Resort and Water Park at Reunion by Rentyl?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Encore Resort and Water Park at Reunion by Rentyl on May 17, 2026 start from $743, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Encore Resort and Water Park at Reunion by Rentyl?

This resort is located in Kissimmee, close to ESPN Wide World of Sports Complex, Disney's Animal Kingdom® Theme Park, and Disney's Hollywood Studios®. You'll also find Reunion Resort Golf Course and Mystic Dunes Golf Club within a short drive.

Is there parking available at Encore Resort and Water Park at Reunion by Rentyl?

Yes, extended and self parking are offered for free at the resort.

Is there a spa available at Encore Resort and Water Park at Reunion by Rentyl?

There is a full-service spa available for guests to enjoy and services include facials, mani/pedis, and massages.

Does Encore Resort and Water Park at Reunion by Rentyl have luxury amenities?

Yes, guests can indulge in luxuries such as a free water park, a poolside restaurant, and 2 outdoor tennis courts at this resort.

Does Encore Resort and Water Park at Reunion by Rentyl feature a casino at the property?

No, Encore Resort and Water Park at Reunion by Rentyl doesn't have a casino.

Will I find an indoor pool at Encore Resort and Water Park at Reunion by Rentyl?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 11:00 AM and 6:00 PM.

What do couples enjoy most about Encore Resort and Water Park at Reunion by Rentyl?

There are many amenities for couples at this resort, including in-room massages as well as 2 restaurants and an outdoor pool.

Are there hot tubs at Encore Resort and Water Park at Reunion by Rentyl?

No, but this resort does have a heated pool.

Does Encore Resort and Water Park at Reunion by Rentyl feature a restaurant that includes a breakfast menu?

Yes, Encore Resort and Water Park at Reunion by Rentyl has 2 restaurants, and serves free buffet breakfast each morning.

Will Encore Resort and Water Park at Reunion by Rentyl allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Encore Resort and Water Park at Reunion by Rentyl for a fee of USD 40 per pet, per day.

Are there connecting rooms at Encore Resort and Water Park at Reunion by Rentyl?

No, this resort doesn't feature connecting guestrooms.

How close is the airport from Encore Resort and Water Park at Reunion by Rentyl?

The closest major airport to Encore Resort and Water Park at Reunion by Rentyl is Kissimmee, FL (ISM-Kissimmee Gateway), which is 17.5 mi away (26 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 26.4 mi away (32-minute drive).

Are there rooms with balconies at Encore Resort and Water Park at Reunion by Rentyl?

Yes, every guestroom at Encore Resort and Water Park at Reunion by Rentyl comes with a furnished balcony/patio and some offer resort views.

Does Encore Resort and Water Park at Reunion by Rentyl have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Encore Resort and Water Park at Reunion by Rentyl.

Encore Resort and Water Park at Reunion by Rentyl Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 570 out of 1007 reviews
Rating 8 - Good. 180 out of 1007 reviews
Rating 6 - Okay. 106 out of 1007 reviews
Rating 4 - Poor. 71 out of 1007 reviews
Rating 2 - Terrible. 80 out of 1007 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Emmett

Liked: Staff & service
Stayed 5 nights in Mar 2026

2/10 Terrible

CODY

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The house was absolutely filthy and smelled like it’s been smoked in. The carpet was soaked in one of the bedrooms, carpets had random bleach stains all over the entire upstairs, toilet didn’t flush, pool heater quit (takes 4-6 hrs to heat back up so that sucked with kids), pool kept losing approx 12” of water over night, and no pool towels for the kids. The furnace also couldn’t keep up, it was freezing in the house especially at night, and the yard was very messy and unkempt. We had a group of 7 (3 adult 4 kids) and Would never stay here again. Nice neighbourhood, but that’s it.
Stayed 7 nights in Jan 2026

6/10 Okay

Quentin

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
The service wasn’t great - we had to ask several times before issues were dealt with. Our pool spa was draining every time we turned it on… an easy fix once maintenance finally came to see us (almost two days after the complaint) and we were charged for pool heat when we didn’t receive it. When we would go to the main building to request help nothing was noted - no villa number, no names… so we knew it wasn’t going to be dealt with. Breakfast was horrible - and staff were not helpful. If you like sugar and coffee for breakfast, you’re good - but if you want tea you have to go downstairs and buy it. There were no blankets besides what was on the bed in the villa, the couch kept pulling apart every time it was sat on. Staff generally just were not interested in assisting in any way.
Stayed 7 nights in Jan 2026

6/10 Okay

Richard

We had some questions and they offered us a concierge phone number but every time we call there was no one available. A little frustrating.
Stayed 4 nights in Feb 2026

6/10 Okay

Junaid

Stayed 3 nights in Jan 2026

2/10 Terrible

Chanthy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointing Stay – Absolutely Not Worth the Cost Our stay at Encore at Kissimmee was one of the most disappointing resort experiences we’ve had, especially considering the high price and the expectations set by their marketing. The internet was down for the entire stay, which alone made the home extremely difficult to use. We had a full house that depended on WiFi for work, school needs, devices, and basic entertainment. This was never resolved and significantly disrupted our trip. The breakfast buffet was equally disappointing. The food quality was poor—powdered or fake eggs, sausage, very limited options, and consistently not enough food for the number of guests. It felt poorly managed and not remotely worth the cost. We also paid an additional upcharge for a heated pool, yet the pool never reached a noticeable temperature. On top of that, the pool filter never appeared to be running, and the pool was not properly cleaned during our stay. The jacuzzi was also unusable, making the situation even worse. The water park was one of the main reasons we booked this resort, yet it was closed for many of the seven days we were there. With the pool, jacuzzi, and water park either unavailable or not functioning as promised, there were very few amenities left for our family to enjoy. Overall, many of the amenities advertised were either unavailable, poorly maintained, or did not work at all. This resort did not deliver what was promised, and the experience fell far below expect
Stayed 7 nights in Jan 2026

8/10 Good

Alexandra

Stayed 6 nights in Oct 2025

10/10 Excellent

Ock Chul

Liked: Cleanliness, property conditions & facilities
The room was clean and everything was great.
Stayed 4 nights in Jan 2026

10/10 Excellent

Yesica

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is our 5th year coming and we had a great time like always! The boys love the heated pool! Staff is always so friendly! See you next year!
Stayed 6 nights in Jan 2026

8/10 Good

Marley

Stayed 5 nights in Jan 2026

6/10 Okay

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our house was clean and ready for us. Very spacious. The issue we had for the duration of our trip was our pool/hot tub. We prepaid for it to be heated. Our son us autistic and when we travel we make sure to have a pool for him as it is his way to self regulate. From the beginning it was not heated. Each day we called and visited the front desk. Each time we were assured that maintenance would take care of it. They never even showed up and then marked the work ticket as complete. Multiple times I spoke with Gia at the fron desk. She was so nice and would radio for help. Still nothing. 2 days the hot tub worked, then when it was "fixed" we even lost the heat to the hot tub. That alone would have saved our vacation. Gia did refund my money and said that she would credit it even after the heat worked. We really needed this vacation after so much loss in our life this year and we were so disappointed. Another let down. We have also been looking for a place for a big family reunion this coming fall and this property checked all the boxes. That was until the visit without a heated pool/hot tub. :( Also, a vaccuun would have been appreciated. I need a clean space and using the broom wasn't efficient.
Stayed 7 nights in Jan 2026

10/10 Excellent

Raheakal

Stayed 3 nights in Jan 2026

10/10 Excellent

Dorsenia

Stayed 4 nights in Jan 2026

10/10 Excellent

Gary

Stayed 8 nights in Jan 2026

10/10 Excellent

Michael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
When we arrived we had a few issues with the house and pool. We addressed front desk and they went out of their way to make us very happy and made our trip even more enjoyable. Front desk was very welcoming and a pleasure to speak with. The water park was fun for the kids, the house we had was great, had a full arcade and pool/hottub. About 25 min from the Disney parks. Great location and about 10 min to target, Walmart and Publix. If we were to go back to Orlando, we would most definitely go back.
Stayed 9 nights in Jan 2026

2/10 Terrible

Ari

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
I’ve been an Expedia customer for so long and I’ve been a VIP recently and I was hoping with the VIP status our booking will be exceptional, but we were DOWNGRADED from a 7 bedroom house to a 5 bedroom house for 12 people, there was no rollaway bed that was given right away instead it was delivered the night before our checkout date, the fridge was not working and was leaking, and the pool!!! My gosh! I’ve requested for the pool to be heated and was willing to pay $60/day, but then they said that the house pool was broken and can’t be heated due to pool parts missing! My gosh they gave me the worst house.. this was the worst vacation ever!
Stayed 3 nights in Jan 2026

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything about our stay was amazing.
Stayed 3 nights in Jan 2026

8/10 Good

Ruth

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
House was clean and spacious, water park was fun, location to parks was great.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kathryn

Stayed 4 nights in Dec 2025

4/10 Poor

Yogesh

Liked: Property conditions & facilities
Disliked: Amenities
We had a few complaints but none were addressed. We were promised a credit for the lack of those facilities but instead we were given another debit without any explanation.
Stayed 3 nights in Dec 2025

2/10 Terrible

Jennifer

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
not at all what the pictures show. Staff was extremely rude. Nothing worked. Gave us the wrong house that we booked. Shops close at 4 so if you want a drink you have to drive since we didn’t have a car we had to walk a mile to get a drink. Pathetic place. Asked to speak to manager but not one on site the entire trip. DO NOT BOOK.
Stayed 4 nights in Dec 2025

6/10 Okay

Reynaldo

Traveled with group
Liked: Cleanliness, staff & service, amenities
The house was not clean. Needs care!
Stayed 2 nights in Dec 2025

6/10 Okay

Neeraj

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
The house was not clean with non functional appliances. I suggest keeping additional utensils like frying pan for family with kids.
Stayed 5 nights in Dec 2025

10/10 Excellent

Arbab, Scarsdale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2025

10/10 Excellent

Felicia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The home rental was wonderful. The staff and amenities were great! My family and I have stayed at Encore Resort several times.
Stayed 4 nights in Dec 2025