Holiday Inn Express & Suites Norfolk by IHG

Hotel in Norfolk with free breakfast and a fitness center

Choose dates to view prices

Where to?

Dates

July 2025

August 2025

1 bedroom, in-room safe, desk, iron/ironing board

Overview
Rooms
Location
Policies

Popular amenities

Hot Tub
Gym
Housekeeping
Laundry

Explore the area

920 S 20th St, Norfolk, NE, 68701

Sunset Plaza Mall
‪10 min walk‬
Norfolk Arts Center
‪3 min drive‬
AquaVenture
‪4 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

Wonderful

Sleeps 2
1 King Bed

Suite, 1 Bedroom (Living Area)

Exceptional

Sleeps 6
2 King Beds

Standard Room

Exceptional

Sleeps 2
1 Twin Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

Wonderful

Sleeps 6
2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

Sleeps 2
1 King Bed

Room (Specialty)

Sleeps 2
1 Twin Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

Exceptional

Sleeps 4
2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

Exceptional

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

Exceptional

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

Exceptional

Sleeps 4
2 Queen Beds

About the neighborhood

Norfolk

Holiday Inn Express & Suites Norfolk by IHG places you within a short walk of Sunset Plaza Mall and within a mile (2 km) of Bank Memorial Park. This 86-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

Sunset Plaza Mall - 10 min walk - 0.5 miles
Skyview Park - 2 min drive - 1.1 miles
Norfolk Arts Center - 3 min drive - 1.8 miles
AquaVenture - 4 min drive - 2.0 miles
Fair Play Public Golf Course - 11 min drive - 7.0 miles

Getting around

Eppley Field Airport (OMA) - 137 min drive

Restaurants

‪Casey's - ‬15 min walk
‪McDonald's - ‬16 min walk
‪Casey's General Store - ‬3 min drive
‪Raising Cane's Chicken Fingers - ‬17 min walk
‪Taco Bell - ‬14 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Hotel in Norfolk with free breakfast and a fitness center

At Holiday Inn Express & Suites Norfolk by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.

40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English, Spanish

Similar properties

Pool
Hot Tub
Breakfast included
Parking included

$159 nightly

Aug 28 - Aug 29

Total includes taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast
Coffee and tea in common areas

Things to do

Arcade/game room
Billiards/pool table
Gym
Hot tub
Indoor pool
Library

Family friendly

Arcade/game room
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

Business center
Conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
1 accessible parking space
Assistive listening devices
Braille/raised signage
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk (25 inches high)

4 floors
Banquet hall
Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Towels provided

Entertainment

40-inch flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Connecting rooms available
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a smoke detector and window guards.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

Pool access available from 5 AM to 11 PM.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk

Holiday Inn Express Norfolk

Norfolk Holiday Inn Express

Holiday Inn Express Norfolk Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Norfolk by IHG?

Holiday Inn Express & Suites Norfolk by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Norfolk by IHG?

As of Jul 28, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Norfolk by IHG on Jul 31, 2025 start from $170.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites Norfolk by IHG?

This hotel is located in Norfolk, a short 11-minute walk from Sunset Plaza Mall and also 18 minutes on foot from Bank Memorial Park. You'll also find Skyview Park and Norfolk Arts Center within a short drive.

Is parking available on site at Holiday Inn Express & Suites Norfolk by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Norfolk by IHG feature a casino?

No, Holiday Inn Express & Suites Norfolk by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Norfolk by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 5 AM and 11 PM.

Is Holiday Inn Express & Suites Norfolk by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an indoor pool and free breakfast.

Are there hot tubs at Holiday Inn Express & Suites Norfolk by IHG?

Yes, guests can enjoy a spa tub at this hotel.

Does Holiday Inn Express & Suites Norfolk by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Norfolk by IHG offers free buffet breakfast though there is no restaurant.

Will Holiday Inn Express & Suites Norfolk by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Norfolk by IHG.

Does Holiday Inn Express & Suites Norfolk by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Norfolk by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn Express & Suites Norfolk by IHG.

Holiday Inn Express & Suites Norfolk by IHG Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10 Excellent

Sherri, miller

Apr 22, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Traveled with partner

Apr 9, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Property was clean staff friendly and helpful

Stayed 1 night in Apr 2025

10/10 Excellent

Tara

Apr 9, 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Traveled with family

Mar 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay no complaints would definitely stay again

Stayed 1 night in Mar 2025

10/10 Excellent

darrel

Traveled with family

Feb 23, 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Johanna

Feb 18, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Traveled with family and small children

Feb 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

very clean, lots available for breakfast, hot tub pool area is nice size

Stayed 1 night in Dec 2024

10/10 Excellent

Lesley

Jan 29, 2025

Stayed 2 nights in Dec 2024

8/10 Good

JOHN, grand island

Dec 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Only reason I didn't give 5 stars is petty, but breakfast buffet was weak. Coffee was flavorless (I drink it straight black) eggs were very watery and flavorless, cinnamon rolls (which are usually awesome) were hard/crusty and it you took the kids off the other ones they were wet/mushy. Staff however were awesome, rooms clean but bathroom could have been cleaned better, but they were quiet(maybe because we were at end of hall) but when we checked in, the gentleman asked if we were rewards members, told him no, he asked if he could sign us up, told him sure and he did it all for me! Checking out the next am, and staff was great as well. Probably would find a different place if we didn't need this based on price... 214 for 1 night was steep, maybe that's the new normal, don't know. I liked how there was a safe in the room, even though we didn't need it, and a Keurig, microwave, and fridge as well!

Stayed 1 night in Dec 2024

10/10 Excellent

Philip

Nov 2, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Amy

Oct 23, 2024

Stayed 3 nights in Sep 2024

10/10 Excellent

Julie

Traveled with family

Oct 14, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Miles

Oct 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

10/10 Excellent

Steve

Traveled with family

Aug 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Traveled with family

Aug 13, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Eileen

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jul 2024

10/10 Excellent

Tom

Aug 1, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Tara

Jul 28, 2024

Stayed 1 night in Jul 2024

10/10 Excellent

James, portola valley

Jun 30, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is fantastic particularly if the goal is to be near highly useful shopping, highways that are within minutes of the hotel and where not wasting time is helpful. The Holiday Inn Express and Suites are a known, high-quality entity in that the facilities are always attractive, well laid out, generally include breakfast and often have the highest number of desirable features and amenities. The staff are always professional and eager to help and the policies are generally at least as reasonable as any other choice for travellers.

Stayed 2 nights in Jun 2024

10/10 Excellent

Shelby

Jun 30, 2024

Stayed 1 night in Jun 2024

8/10 Good

Eric

Jun 17, 2024

Stayed 1 night in Jun 2024

10/10 Excellent

Michele

May 27, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2024

6/10 Okay

Rhett

Traveled with family

May 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall, good experience. Few downsides.

Overall, the hotel was nice, clean, and up-to-date. The staff we encountered were friendly. The only downsides were that the a/c wasn’t great. It seems like you can set the thermostat to whatever you want, but it’s going to stay at a constant temp no matter what. The breakfast also wasn’t the best quality. Lot’s of options though.

Stayed 1 night in May 2024