These properties are usually very well kept even though lower priced. Smoke smell was horrid in the areas of no smoking. Beds were terribly uncomfortable.
I was upgraded because they were full I was charged the wrong price. I told them and they fixed it right away.
Easy to find and friendly staff. They started breakfast early for me the morning I checked out because they overheard me talking about having to be onsite for work at the time breakfast normally starts. That's pretty awesome
This was a quick overnight stay that worked out well for us. This place was very full but quiet. The breakfast room was neat and well stocked.
Very nice motel, very friendly staff. Clean and good amenities. Only conplaint is set up if breakfast room. We had to keep moving so staff could get through and to garbage can.
The room was okay and the bed was comfortable. But, there was so much noise. The shower above us was so loud we had to turn up the volume on the tv to even hear it. Also, a lot of hallway noise of people going down the hall. The area for breakfast was very small. The area for the kitchen help was right next to the counter for drinks. She was mixing waffle mix in the SINK right there for everyone to see. Never been in a breakfast area with the kitchen right there for everyone to see!!
You guys over charge me it wasn't the price I was told .You changed my room to two beds 2 adults and 2 children I never called. That is not what I ordered and will never use orbits again.
I had the bad experience of having my keys fall out of my purse onto the seat of my car, just as the door closed. And, my car was still setting under the overhang of the entrance. And...it was after hours, so no one could come to unlock it until morning. Well, I expected to deal with multiple bad attitudes from the staff, but instead, everyone took it in stride, not giving me a critical nor a complaining word!!! On top of that, since they were out of wheelchair accessible rooms as I had requested, they upgraded me. I didn't have many necessities with me, as they were locked in the car, but the heater worked great - and the water was hot. Wonderful welcome on a white snow day. Sometimes staff attitude is more important than the rest of the atmosphere. This place was comfortable in ALL aspects! Would definitely recommend! Thanks again!
No problems-staff very helpful with directions and information. AC seems to cycle continually but room comfortable.
Easy to find-right off the highway. Pleasant, comfortable, right-priced.
Just stayed overnight on our way to CO. Good hotel for our purposes.
walls are paper thin and you can hear everything! But staff is helpful and room where pretty clean
The rooms were clean and the bed was comfortable. Breakfast was ok, overall for the price it was a good deal.
Everything is comfortable and clean. Front desk lady should get a raise, she was so very kind and helpful, went above and beyond her duties.
New Victorian Inn Norfolk places you within 2 miles (3 km) of AquaVenture and Norfolk Arts Center. This 63-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 5:00 AM to 10:00 AM.
New Victorian Inn Norfolk's 63 rooms provide microwaves, refrigerators, and free local calls. 42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include ironing boards and desks.
Guests of New Victorian Inn Norfolk enjoy an indoor pool, free WiFi in public areas, and a 24-hour business center. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
These properties are usually very well kept even though lower priced. Smoke smell was horrid in the areas of no smoking. Beds were terribly uncomfortable.
I was upgraded because they were full I was charged the wrong price. I told them and they fixed it right away.
Thank you for staying with us! We appreciate your feedback on your stay.
Easy to find and friendly staff. They started breakfast early for me the morning I checked out because they overheard me talking about having to be onsite for work at the time breakfast normally starts. That's pretty awesome
Thank you for staying with us Jonny! We are glad you enjoyed a great stay! Our team is always happy to do anything we can to make certain our guests are comfortable and pleased with their visit. We are glad we could have breakfast available early for you and you could have a great start to your day! Please give us a call if you are working in town again!
This was a quick overnight stay that worked out well for us. This place was very full but quiet. The breakfast room was neat and well stocked.
Thank you for staying with us for your family reunion! We are glad you enjoyed a clean, quiet stay and our complimentary breakfast too!
Very nice motel, very friendly staff. Clean and good amenities. Only conplaint is set up if breakfast room. We had to keep moving so staff could get through and to garbage can.
Thank you for staying with us! We are glad you enjoyed your stay and our friendly staff too!
The room was okay and the bed was comfortable. But, there was so much noise. The shower above us was so loud we had to turn up the volume on the tv to even hear it. Also, a lot of hallway noise of people going down the hall. The area for breakfast was very small. The area for the kitchen help was right next to the counter for drinks. She was mixing waffle mix in the SINK right there for everyone to see. Never been in a breakfast area with the kitchen right there for everyone to see!!
Thank you for staying with us and for taking the time to review your stay. We are glad you enjoyed your comfortable bed and room. We are sorry you were disappointed in our breakfast service. Our space is limited for seating and for prep work too, but we do the best we can with what we have to work with.
You guys over charge me it wasn't the price I was told .You changed my room to two beds 2 adults and 2 children I never called. That is not what I ordered and will never use orbits again.
I had the bad experience of having my keys fall out of my purse onto the seat of my car, just as the door closed. And, my car was still setting under the overhang of the entrance. And...it was after hours, so no one could come to unlock it until morning. Well, I expected to deal with multiple bad attitudes from the staff, but instead, everyone took it in stride, not giving me a critical nor a complaining word!!! On top of that, since they were out of wheelchair accessible rooms as I had requested, they upgraded me. I didn't have many necessities with me, as they were locked in the car, but the heater worked great - and the water was hot. Wonderful welcome on a white snow day. Sometimes staff attitude is more important than the rest of the atmosphere. This place was comfortable in ALL aspects! Would definitely recommend! Thanks again!
No problems-staff very helpful with directions and information. AC seems to cycle continually but room comfortable.
Easy to find-right off the highway. Pleasant, comfortable, right-priced.
Thank you for staying with us! Our properties are very well kept and we work hard to provide a great stay for a great price for all of our guests. We are sorry you were disappointed with your stay this time - we appreciate your feedback and will use it to improve in any way we can.