Holiday Inn Express & Suites Norfolk by IHG

2.5 star property
Hotel in Norfolk with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Norfolk by IHG

Free buffet breakfast
In-room safe, desk, iron/ironing board, free WiFi
Exterior
Exterior
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View in a map
920 S 20th St, Norfolk, NE, 68701
  • Place, Sunset Plaza Mall
    ‪10 min walk‬
  • Place, Norfolk Arts Center
    ‪3 min drive‬
  • Place, AquaVenture
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility Transfer Shower)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Comm, Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (Bath Shower Combination)

10.0 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (Living Area)

10.0 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 King Beds

About the neighborhood

Norfolk

Holiday Inn Express & Suites Norfolk by IHG places you within a short walk of Sunset Plaza Mall and within a mile (2 km) of Bank Memorial Park. This 86-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Sunset Plaza Mall - 10 min walk - 0.5 miles
  • Skyview Park - 2 min drive - 1.1 miles
  • Norfolk Arts Center - 3 min drive - 1.8 miles
  • AquaVenture - 4 min drive - 2.0 miles
  • Fair Play Public Golf Course - 11 min drive - 7.0 miles

Getting around

  • Eppley Field Airport (OMA) - 137 min drive

Restaurants

  • ‪Love's Travel Stop - ‬3 min drive
  • ‪Casey's - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Raising Cane's Chicken Fingers - ‬17 min walk
  • ‪Big Red Keno - ‬9 min walk

About this property

Holiday Inn Express & Suites Norfolk by IHG

Hotel in Norfolk with free breakfast and a fitness center
At Holiday Inn Express & Suites Norfolk by IHG, guests enjoy an indoor pool, a gym, and free WiFi in public areas. A stay here includes free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include a hot tub, meeting rooms, and conference space.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Library

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (25 inches high)

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Pool access available from 5 AM to 11 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Norfolk
Holiday Inn Express Norfolk
Norfolk Holiday Inn Express
Holiday Inn Express Norfolk Hotel

Frequently asked questions

Are free cancellation options available at Holiday Inn Express & Suites Norfolk by IHG?

Holiday Inn Express & Suites Norfolk by IHG offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express & Suites Norfolk by IHG?

As of Oct 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Norfolk by IHG on Oct 31, 2025 start from $151.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Holiday Inn Express & Suites Norfolk by IHG?

This hotel is located in Norfolk, a short 11-minute walk from Sunset Plaza Mall and also 18 minutes on foot from Bank Memorial Park. You'll also find Skyview Park and Norfolk Arts Center within a short drive.

Is parking available on site at Holiday Inn Express & Suites Norfolk by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Holiday Inn Express & Suites Norfolk by IHG feature a casino?

No, Holiday Inn Express & Suites Norfolk by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express & Suites Norfolk by IHG?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 5 AM and 11 PM.

Is Holiday Inn Express & Suites Norfolk by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an indoor pool and free breakfast.

Does Holiday Inn Express & Suites Norfolk by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn Express & Suites Norfolk by IHG have a restaurant with a breakfast menu?

Holiday Inn Express & Suites Norfolk by IHG offers free buffet breakfast though there is no restaurant.

Will Holiday Inn Express & Suites Norfolk by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express & Suites Norfolk by IHG.

Does Holiday Inn Express & Suites Norfolk by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Express & Suites Norfolk by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Express & Suites Norfolk by IHG.