My reception at the front desk was lukewarm at best. Our room was small, right next to the elevator and overlooked the satellite dish but we were too tired to ask for a change, so I will own that. The bed was comfy, but the cooling unit made it impossible for us to sleep comfortably. It blasted arctic air until the desired temperature was reached, then shut off completely until we were too hot. Finally we just shut it off and slept without sheets.
On the plus side, after the initial front desk encounter, the staff was warm and helpful, especially Mark at the bar.