Motel One Newcastle

3.5 star property

Choose dates to view prices

Photo gallery for Motel One Newcastle

Lobby lounge
Lobby lounge
Terrace/patio
Reception
Property entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
15 25 High Bridge, Newcastle-upon-Tyne, England, NE1 1EW
  • Place, Newcastle-upon-Tyne Theatre Royal
    ‪3 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Place, Chinatown
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

Room (THE ONE)

8.8 out of 10
Excellent
(27 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (SPECIAL ONE)

  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Room (THE ONE with view)

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Newcastle City Center, Motel One Newcastle is next to Bigg Market and Newcastle-upon-Tyne Theatre Royal. The 222 rooms at this 3.5-star hotel include coffee makers, flat-screen TVs, and Egyptian cotton linens.

What's nearby

  • Newcastle-upon-Tyne Theatre Royal - 3 min walk - 0.2 miles
  • Eldon Square Shopping Centre - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.3 miles
  • The Gate - 6 min walk - 0.4 miles
  • Chinatown - 6 min walk - 0.4 miles

Getting around

  • Monument Station - 4 min walk
  • Newcastle Central Station - 6 min walk
  • Newcastle Intl. Airport (NCL) - 15 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Laneway & Co - ‬1 min walk
  • ‪Kafeneon - ‬2 min walk
  • ‪Fitzgeralds - ‬1 min walk
  • ‪Zizzi - ‬3 min walk

About this property

Motel One Newcastle

Motel One Newcastle features free WiFi in public areas, express check-out, and a terrace. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Coffee makers and desks are also standard. Housekeeping is available once per stay.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.90 per person
  • A bar/lounge

Restaurants on site

  • One Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 5 floors
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • 1 total pets
  • Pets may not be left unsupervised
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 13.90 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Motel One Newcastle Hotel Newcastle-upon-Tyne
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle
Motel One Newcastle Hotel
Motel One Newcastle Newcastle-upon-Tyne
Motel One Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Motel One Newcastle?

Motel One Newcastle offers free cancellation on certain room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Motel One Newcastle?

As of Mar 29, 2026, prices found for a 1-night stay for 2 adults at Motel One Newcastle on Apr 2, 2026 start from $73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Motel One Newcastle?

This hotel is situated in Newcastle City Center, just steps from Newcastle-upon-Tyne Theatre Royal and Bigg Market, and within a short walk of The Gate. You'll also find St. James' Park and Eldon Square Shopping Centre less than a mile away.

Is parking available on site at Motel One Newcastle?

No, there isn't parking available at the hotel.

Does Motel One Newcastle include a casino on the premises?

No, Motel One Newcastle doesn't have a casino.

Is there an indoor pool at Motel One Newcastle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Motel One Newcastle?

Couples staying at this hotel will appreciate amenities like premium bedding and a rainfall showerhead as well as a bar/lounge.

Does Motel One Newcastle have a hot tub?

No, this hotel doesn't have a spa tub.

Does Motel One Newcastle feature a restaurant that includes a breakfast menu?

Yes, Motel One Newcastle serves buffet breakfast for a surcharge each morning at One Lounge.

Does Motel One Newcastle allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Motel One Newcastle for a fee of GBP 15 per pet, per night.

Does Motel One Newcastle have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Motel One Newcastle?

The closest major airport to Motel One Newcastle is Newcastle Intl. Airport (NCL), which is 7.5 mi away (15 minutes by car).

Are there rooms with balconies that I can book at Motel One Newcastle?

No, there aren't any guestrooms at Motel One Newcastle that offer a balcony.

Motel One Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 667 out of 1002 reviews
Rating 8 - Good. 228 out of 1002 reviews
Rating 6 - Okay. 74 out of 1002 reviews
Rating 4 - Poor. 21 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Stayed 1 night in Dec 2025

2/10 Terrible

Paul

Liked: Cleanliness
Disliked: Staff & service, amenities
We stayed at Motel One yesterday and were left dissatisfied with their customer care. Upon arrival we attempted to check in only to be advised their systems were down. We had a tight turnaround with a dinner reservation which had left us about a 30 minute window to get into the room and get changed for dinner. The staff were extremely discourteous and did not offer a drink while we waited for their systems to come back online. They claimed it wasn’t their fault, even though it clearly was and we were the ones inconvenienced. We were offered no discount or any proper apology as despite speaking to a manager and emailing a complaint I have received no discourse. This has definitely put me off staying there in the future, along with being questioned on arriving back at the property after 11pm as their card reader to unlock the door does not work. All in all, probably the worst service I have ever encountered at a hotel.
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025

10/10 Excellent

Becky

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean, modern and well appointed rooms. Very lovely staff and feels very luxurious for a very well priced hotel. It's situated perfectly for the centre of Newcastle. I will return
Stayed 1 night in Dec 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Oct 2025

10/10 Excellent

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Sophia

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Sep 2025

8/10 Good

mike

Liked: Cleanliness, staff & service, amenities
Great location, usually check in sooner than 3 and late checkout at 12
Stayed 1 night in Dec 2025

10/10 Excellent

Lola

Stayed 1 night in Nov 2025

10/10 Excellent

sonia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Entrance and bar area was stunning
Stayed 1 night in Dec 2025

10/10 Excellent

Darrell

Stayed 1 night in Nov 2025

6/10 Okay

Adam

Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
*
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location as close to the Station and City Centre / Eldon Square. Second time we have stayed at the Hotel and will definitely return again. Staff are very pleasant and the rooms are spotless and beds and pillows are so comfortable!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, room a little chilly !
Stayed 1 night in Nov 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities
Modern, clean city centre hotel. Close to Central Station and night life. The Stand Comedy Club just next door. Room and bathroom not large but quite adequate for a single night or weekend break. Continental breakfast and cereals available. Security controlled access on Friday / Saturday nights.
Stayed 1 night in Nov 2025

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. I'd happily stay there again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities
Clean room, helpful staff, great location.
Stayed 1 night in Nov 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Friendly and knowledgeable staff. Was able to check in early. Clean room. Small but very well laid out. Great shower.
Stayed 1 night in Nov 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities
Very friendly staff, room was spotless and fit for purpose
Stayed 1 night in Nov 2025

6/10 Okay

Marco

Business traveler
Liked: Cleanliness
The hot water wouldn't keep up, turning cold after a minute or so. The staff were aware and said that it had to do with the actual position of the tap, but to no avail. The AC also didn't work properly and the room was quite hot. The AC even though it said 10°C it was nowhere close that setting. Very limited toiletries, only wash gel and shower/shampoo. No cups or anything.
Stayed 3 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Never a problem. Staff alway very helpful
Stayed 1 night in Oct 2025

6/10 Okay

Alison

Liked: Cleanliness, staff & service
Room quite compact, however it was clean. Stained beakers rather than cups, not really my liking. Breakfast option pretty poor.
Stayed 1 night in Oct 2025