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Malmaison Newcastle

4.0 star property

Choose dates to view prices

Photo gallery for Malmaison Newcastle

Cocktail bar
Lobby
Exterior
Lobby sitting area
Cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, Northumbria University
    ‪7 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.2 out of 10
Wonderful
(78 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Bridge View Room

Bridge View Room | View from room

Bridge View Room

9.4 out of 10
Exceptional
(19 reviews)
  • River view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe

9.6 out of 10
Exceptional
(16 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Double

Standard Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free WiFi

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

8.8 out of 10
Excellent
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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  • Pet friendly
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About the neighborhood

Newcastle-upon-Tyne

Located in Quayside, Malmaison Newcastle is next to Quayside and Gateshead Millennium Bridge. This 122-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.2 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 7 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪The Glasshouse - ‬6 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk

About this property

Malmaison Newcastle

Guests staying at Malmaison Newcastle enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for GBP 10 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, laundry facilities, and a banquet hall.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Malmaison Newcastle?

Malmaison Newcastle offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Newcastle?

As of May 22, 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Jun 7, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Malmaison Newcastle?

This hotel is situated in Quayside, just steps from Quayside and Gateshead Millennium Bridge, and within a short walk of The Glasshouse. You'll also find Castle Keep and Tyne Bridge less than a mile away.

Will I be able to park at Malmaison Newcastle?

Yes, parking is offered for GBP 10 per night.

Is there a spa available at Malmaison Newcastle?

There is a full-service spa available for guests to enjoy and services include Swedish massages, deep-tissue massages, and aromatherapy. The spa is closed on Mondays and Tuesdays.

Does Malmaison Newcastle include a casino?

No, Malmaison Newcastle doesn't have a casino.

Will I find an indoor pool at Malmaison Newcastle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Malmaison Newcastle?

This boutique hotel offers plenty of amenities for couples including a restaurant, a bar/lounge, and a full-service spa.

Does Malmaison Newcastle have a hot tub?

No, there isn't a spa tub at this hotel.

Does Malmaison Newcastle feature a restaurant that includes a breakfast menu?

Yes, Malmaison Newcastle serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison Newcastle allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Newcastle for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison Newcastle have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Malmaison Newcastle?

The closest major airport to Malmaison Newcastle is Newcastle Intl. Airport (NCL), which is 7.8 mi away (17 minutes by car).

Can I book a room with a balcony at Malmaison Newcastle?

No, there aren't any guestrooms at Malmaison Newcastle that offer a balcony.

Does Malmaison Newcastle have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison Newcastle.

Malmaison Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 691 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 75 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 15 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities
Fantastic stay
Stayed 2 nights in Feb 2026

6/10 Okay

Fran

Stayed 2 nights in Feb 2026

6/10 Okay

Gerald J

Traveled with partner
Liked: Cleanliness
No introduction to the room Shower within the bathtub very awkward room decor unattractive large chip on coffee mug in room
Stayed 1 night in Feb 2026

10/10 Excellent

Alison

Business traveler
Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 1 night in Feb 2026

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, amenities
Wow what a wonderful stay. We were upgraded to a junior suite looking over the river. The room was so comfortable, the bed and bedding was amazing, my husband and I had a wonderful sleep and he struggles to sleep due to a condition that he has. All the extra touches made our stay so memorable
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
The Malmaison Newcastle was excellent, as always. I stay at Malmaison hotels around the country as the experience is always positive.
Stayed 1 night in Feb 2026

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Excellent hotel
Stayed 1 night in Feb 2026

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities
All of the staff members we encountered were really friendly and professional. Our room was clean and had everything that you could need. The bar and restaurant were also lovely.
Stayed 1 night in Feb 2026

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Quick checkin, well informed staff, good car park options at a cheap price for 24hs.
Stayed 1 night in Feb 2026

10/10 Excellent

Keith, Morpeth

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff
Stayed 1 night in Feb 2026

10/10 Excellent

Adele

Liked: Cleanliness, staff & service, amenities
Room was clean, spacious and comfortable. Much better after the renovation. Staff helpful and friendly at check in/out. Great location. We will stay again
Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
Excellent location
Stayed 1 night in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities
Great service check in lovely breakfast clean and spacious room
Stayed 2 nights in Feb 2026

10/10 Excellent

SHIRLEY

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Clean, newly decorated and friendly staff
Stayed 1 night in Feb 2026

10/10 Excellent

Ben

Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Lovely big room, nice staff, great view of bridge
Stayed 2 nights in Jan 2026

10/10 Excellent

Aileen

Liked: Cleanliness, staff & service, amenities
Very welcoming reception staff . Lovely room with great view of bridge
Stayed 1 night in Jan 2026

10/10 Excellent

HELEN

Liked: Cleanliness, amenities, property conditions & facilities
Excellent welcome by reception staff, super clean and comfortable room. Parking in the car park immediately opposite was really easy in allocated hotel spaces and only £6 for the night. Would highly recommend!
Stayed 1 night in Jan 2026

10/10 Excellent

HARRY

Stayed 2 nights in Jan 2026

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities
Spotless and the food was amazing Lovely hotel
Stayed 1 night in Jan 2026

10/10 Excellent

Lynne

Stayed 1 night in Jan 2026

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities
Room was amazing !!!
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Neil

Stayed 1 night in Jan 2026

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