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Malmaison Newcastle

4.0 star property
Boutique hotel with a full-service spa, steps from Quayside

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Photo gallery for Malmaison Newcastle

Cocktail bar
Exterior
Cocktail bar
Lobby sitting area
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Place, Northumbria University
    ‪6 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(68 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Twin Room

9.4 out of 10
Exceptional
(9 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Bridge View Room

Bridge View Room | In-room safe, desk, blackout drapes, iron/ironing board

Bridge View Room

9.4 out of 10
Exceptional
(16 reviews)
  • River view
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridge View Twin

Bridge View Twin | View from property

Bridge View Twin

  • River view
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe

9.6 out of 10
Exceptional
(14 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Double

Standard Double Double | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Double

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(27 reviews)
  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite

Suite | In-room safe, desk, blackout drapes, iron/ironing board

Suite

8.6 out of 10
Excellent
(4 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

  • 44 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Quayside, Malmaison Newcastle is adjacent to Quayside and within a mile (2 km) of other popular sights like St. James' Park. This 122-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.2 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪Greggs - ‬4 min walk
  • ‪The Glasshouse - ‬6 min walk
  • ‪Dood - ‬4 min walk

About this property

Malmaison Newcastle

Boutique hotel with a full-service spa, steps from Quayside
Guests staying at Malmaison Newcastle enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for GBP 10 per night. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, laundry facilities, and wedding services.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Malmaison Newcastle?

Malmaison Newcastle offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Newcastle?

As of Jan 29, 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Feb 8, 2026 start from $108.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Malmaison Newcastle?

This hotel is situated in Quayside, just steps from Quayside and Gateshead Millennium Bridge, and within a short walk of The Glasshouse. You'll also find Castle Keep and Tyne Bridge less than a mile away.

Will I be able to park at Malmaison Newcastle?

Yes, parking is offered for GBP 10 per night.

Is there a spa available at Malmaison Newcastle?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, and aromatherapy. The spa is closed on Mondays and Tuesdays.

Does Malmaison Newcastle include a casino?

No, Malmaison Newcastle doesn't have a casino.

Will I find an indoor pool at Malmaison Newcastle?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison Newcastle?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Malmaison Newcastle?

No, this hotel doesn't have a spa tub.

Does Malmaison Newcastle feature a restaurant that includes a breakfast menu?

Yes, Malmaison Newcastle serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison Newcastle allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Newcastle for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison Newcastle have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Malmaison Newcastle?

The closest major airport to Malmaison Newcastle is Newcastle Intl. Airport (NCL), which is 7.8 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Malmaison Newcastle?

No, there aren't any guestrooms with balconies at Malmaison Newcastle.

Does Malmaison Newcastle have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison Newcastle.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 680 out of 1018 reviews
Rating 8 - Good. 214 out of 1018 reviews
Rating 6 - Okay. 77 out of 1018 reviews
Rating 4 - Poor. 30 out of 1018 reviews
Rating 2 - Terrible. 17 out of 1018 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room large and comfortable if slightly 'tired'. Great location on the quayside.. Excellent, helpful staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying in this hotel. The location on the quay side is beautiful. I was fortunate to have a river view. I had never been to Newcastle before but finding the hotel and parking was so easy. I loved that the car park had spaces for the hotel and it is so close to the hotel and such good value for money too. The hotel decor is beautiful and I was very impressed. The staff were extremely welcoming on arrival. The room was perfect, it was a good size, had all the amenities you needed and it was very clean. The only criticism would be the pillows bring a little soft for my liking but that’s personal preference. The bathroom and shower were perfect. Dining and breakfast at the hotel was excellent, a great choice on the menu and the food didn’t disappoint. I stayed half board and thought it was excellent value for money. The breakfast was fantastic with self- serve and hot food menu options. All in all my stay at Malmaison was excellent and I would highly recommend this hotel. I’m definitely going to rebook for another stay.
Stayed 1 night in Oct 2025

10/10 Excellent

China

Stayed 1 night in Oct 2025

10/10 Excellent

Katherine, Chorley, Lichfield

Liked: Cleanliness, staff & service, property conditions & facilities
Had troubles checking in but all was resolved by a very helpful front of house
Stayed 1 night in Oct 2025

10/10 Excellent

Haswell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Mohamed, Milton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely rooms. Very tasty food. Really nice cocktails.
Stayed 1 night in Oct 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, felt very luxurious. Staff friendly especially the breakfast team who provided excellent service. Everywhere clean and well maintained. Main tv had Chromecast but would have liked to use other smart tv options to log in
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Stayed 2 nights in Sep 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely breakfast cooked to order. Room fabulous. Lovely friendly and professional service
Stayed 1 night in Oct 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, room comfort
Location not ideal hotel a bit dated
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room great and service first class
Stayed 1 night in Oct 2025

10/10 Excellent

Susannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Janice

Liked: Staff & service
Very nice and clean and comfortable hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2025

10/10 Excellent

Claire

Stayed 1 night in Sep 2025

10/10 Excellent

Jeremy

Stayed 1 night in Sep 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 3 nights for our wedding anniversary. Everything was fantastic from the lady who checked us in, the room was amazing with a lovely view.
Stayed 3 nights in Sep 2025

6/10 Okay

Sean

Traveled with partner
Disliked: Amenities, property conditions & facilities
We had stayed the night before at the INNSiDE by Meliá which was excellent. This was expensive, dark and trying to hard to be Malmaison. Not fun enough.
Stayed 1 night in Sep 2025

8/10 Good

Cameron

Stayed 1 night in Aug 2025

10/10 Excellent

Matt

Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Staff & service
very dark reception/ hotel. Room was fine/ parking was very unclear - had to call for clarity/ part in another companies space/ breakfast was good.
Stayed 1 night in Jun 2025

10/10 Excellent

Pablo

Stayed 3 nights in Sep 2025

6/10 Okay

Karen

Stayed 1 night in Aug 2025

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