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Malmaison Newcastle

Property class: 4

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Photo gallery for Malmaison Newcastle

A modern lounge with a high ceiling, green plants, and a mix of seating areas including sofas and armchairs.
A bar with a sign reading "THIS MUST BE THE PLACE" and a variety of bottles on shelves. There are blue upholstered chairs and a bar counter.
A lobby with a modern design, featuring a central seating area with two sofas and a coffee table, flanked by tall columns.
A restaurant with a brick wall, large arched windows, and a chandelier. Tables are set with wine glasses and plates.
A large, historic building with multiple floors, arched windows, and a prominent dome on the top.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Place, Quayside
    ‪2 min walk‬
  • Place, Gateshead Millennium Bridge
    ‪3 min walk‬
  • Place, The Glasshouse
    ‪4 min walk‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, two bedside lamps, a framed artwork above the bed, and a nightstand with a bottle and a phone.

Standard Double Room

9.2 out of 10
Wonderful
(83 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with a large bed, grey and red bedding, a red headboard, two wall-mounted lamps, a green accent wall, and a window with grey curtains.

Standard Twin Room

9.6 out of 10
Exceptional
(11 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Bridge View Room

A hotel room with a bed, a window, a painting, and a nightstand.

Bridge View Room

9.4 out of 10
Exceptional
(24 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Bridge View Twin

A modern hotel room with a large bed, two bedside tables, a small sofa, a window with curtains, and a city view.

Bridge View Twin

7.6 out of 10
Good
(5 reviews)
  • River view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Deluxe

A hotel room with a bed, a desk with a computer, a chair, a TV, and a large window with curtains.

Club Deluxe

9.6 out of 10
Exceptional
(19 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Double Double

A hotel room with two beds, a large window with curtains, a desk, and a cabinet with glass doors.

Standard Double Double

9.8 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Deluxe Bridge View

A hotel room with a bed, a sofa, two bedside lamps, and artwork on the walls.

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(28 reviews)
  • River view
  • 267 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite

A hotel room with a large bed, a sofa, a chair, and a small table.

Junior Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite

A modern living room with a sectional sofa, a round coffee table, and a vibrant floral mural on the wall.

Suite

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Signature Suite

A modern hotel room with a large bathtub, a cozy seating area, and a large window with curtains.

Signature Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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A spacious lobby with a grand piano, comfortable seating, and large windows offering a view of the outdoors.

Copthorne Hotel Newcastle

Newcastle-upon-Tyne
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
9.0 out of 10, Wonderful, 2,015 reviews
$74 nightly
The price is $89
Nov 8 - Nov 9
Total with taxes and fees
Copthorne Hotel Newcastle

About the neighborhood

Newcastle-upon-Tyne

Located in Quayside, Malmaison Newcastle is adjacent to Quayside and within a mile (2 km) of other popular sights like St. James' Park. This 122-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • BALTIC Centre for Contemporary Art - 3 min walk - 0.2 miles
  • Gateshead Millennium Bridge - 3 min walk - 0.2 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 7 min walk - 0.4 miles

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Khai Khai - ‬6 min walk
  • ‪Greggs - ‬4 min walk
  • ‪By the River Brew Co - ‬11 min walk
  • ‪The Bridge Tavern - ‬7 min walk
  • ‪Pitcher & Piano Newcastle - ‬2 min walk

About this property

Malmaison Newcastle

Guests staying at Malmaison Newcastle enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for GBP 10 per night. The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, laundry facilities, and wedding services.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Similar properties

A spacious lobby with a grand piano, comfortable seating, and large windows offering a view of the outdoors.
Copthorne Hotel Newcastle
Newcastle-upon-Tyne
  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
9.0 out of 10, Wonderful, 2,015 reviews
$74 nightly
The price is $89
Nov 8 - Nov 9
Total with taxes and fees
Copthorne Hotel Newcastle

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with satellite premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Malmaison Newcastle?

Malmaison Newcastle offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Newcastle?

As of Nov 2, 2026, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Nov 15, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Malmaison Newcastle?

This hotel is situated in Quayside, just steps from Quayside and Gateshead Millennium Bridge, and within a short walk of BALTIC Centre for Contemporary Art. You'll also find The Glasshouse and Castle Keep less than a mile away.

Will I be able to park at Malmaison Newcastle?

Yes, parking is offered for GBP 10 per night.

Is there a spa available at Malmaison Newcastle?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, and aromatherapy. The spa is closed on Mondays and Tuesdays.

Does Malmaison Newcastle include a casino?

No, Malmaison Newcastle doesn't have a casino.

Will I find an indoor pool at Malmaison Newcastle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Malmaison Newcastle?

This boutique hotel offers plenty of amenities for couples including a restaurant, a bar/lounge, and a full-service spa.

Does Malmaison Newcastle have a hot tub?

No, there isn't a spa tub at this hotel.

Does Malmaison Newcastle feature a restaurant that includes a breakfast menu?

Yes, Malmaison Newcastle serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison Newcastle allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Newcastle for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison Newcastle have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Malmaison Newcastle?

The closest major airport to Malmaison Newcastle is Newcastle Intl. Airport (NCL), which is 7.8 mi away (17 minutes by car).

Can I book a room with a balcony at Malmaison Newcastle?

No, there aren't any guestrooms at Malmaison Newcastle that offer a balcony.

Does Malmaison Newcastle have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison Newcastle.

Malmaison Newcastle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1002 reviews
Rating 8 - Good. 186 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A unique experience in a great location! Great food and staff.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good quirky hotel, nice spacious rooms and great breakfast
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Good thing nice place very good
Stayed 11 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing warm welcome from a great team on arrival.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and generally all round great from check in to check out
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely hotel with the warmest of welcomes. Great location for both the ouseburn and town. Nice and quiet on quayside.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff on reception were . Food and service in the restaurant was fantastic
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a birthday, room was lovely and clean! Breakfast was great. We ended up extending our stay for another night. Sunday lunch is a must! We will definitely return.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was super accomodating and helpful. Great hotel, great location, great service and great breakfast.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smart hotel in a great location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel great location
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast, clean rooms and great staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with comfortable beds amazing views
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location nice room but wasn’t totally clean
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with good Staff the location on the key side is lovely but it is a walk up to the city Centre or a Q3 bus which is not that frequent or walking to Manors Metro which is quite a distance and not a very pleasant walk
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well positioned on the river, convenient location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab stay, whole experience faultless
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, clean room. Staff, very helpful.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for us is a regular room but which was actually really large. We’d have liked the gym to be a bit bigger and for the coffee shop to open before 9am - this didn’t detract from our stay.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at Malmaison Newcastle for a business trip and had a great experience. The room was clean, comfortable and quiet, making it easy to relax after a long day. The Quayside location is excellent, with plenty of places to eat and drink nearby. The breakfast was excellent, with a good choice of freshly cooked options alongside a buffet offering pastries, fresh fruit, granola and hot drinks. Friendly staff and a smooth check-in made for a hassle-free stay. Would happily stay again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for the bars and restaurants along the Quayside.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay - good position in the city
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent variety for breakfast. Prompt service. Reception very helpful and professional
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Beautiful room
Stayed 1 night in Apr 2026