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Malmaison Newcastle

4.0 star property
Eco-certified hotel with a full-service spa and a fitness center

Choose dates to view prices

Photo gallery for Malmaison Newcastle

Relax in a spacious room with a bathtub, comfortable seating area, and a neatly made bed.
Relax with a warm cup of coffee at this inviting coffee shop, featuring a curved counter and comfortable seating area.
Relax in style with plush armchairs and a central coffee table, surrounded by a geometric patterned floor.
Relax in a stylish space with a sofa, armchairs, and ottoman, surrounded by a large window and a unique chandelier.
Classic hotel with an arched entrance and elegant facade.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Bar

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Quayside
    ‪2 min walk‬
  • The Glasshouse
    ‪4 min walk‬
  • St. James' Park
    ‪18 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪10 min drive‬

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Room options

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

  • 194 sq ft
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, desk, blackout drapes

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

1 bedroom, in-room safe, desk, blackout drapes

Bridge View Room

9.6 out of 10
Exceptional
(14 reviews)
  • 194 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe Bridge View

9.0 out of 10
Wonderful
(22 reviews)
  • 267 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite | 1 bedroom, in-room safe, desk, blackout drapes

Signature Suite

  • 44 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | 1 bedroom, in-room safe, desk, blackout drapes

Standard Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite | 1 bedroom, in-room safe, desk, blackout drapes

Suite

8.0 out of 10
Very good
(3 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

9.0 out of 10
Wonderful
(57 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double | 1 bedroom, in-room safe, desk, blackout drapes

Standard Double Double

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe | 1 bedroom, in-room safe, desk, blackout drapes

Club Deluxe

9.4 out of 10
Exceptional
(11 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Newcastle-upon-Tyne

Located in Quayside, Malmaison Newcastle is adjacent to Quayside and within a mile (2 km) of other popular sights like St. James' Park. This 122-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Quayside - 2 min walk - 0.1 miles
  • The Glasshouse - 4 min walk - 0.3 miles
  • Northumbria University - 6 min walk - 0.4 miles
  • St. James' Park - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 18 min walk - 1.0 mile

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Tyne Bridge - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk

About this property

Malmaison Newcastle

Eco-certified hotel with a full-service spa and a fitness center
Guests staying at Malmaison Newcastle enjoy access to a full-service spa, a gym, and free WiFi in public areas. Self parking is available for GBP 10 per night. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include conference space, laundry facilities, and a banquet hall.
Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard.
Recreational amenities at the hotel include a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 12 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Bar

Things to do

  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,259 square feet of conference space

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from June 1 2025 to July 4 2025 (dates subject to change):
  • Fitness facilities
The following facilities are closed on Monday and Tuesday:
  • Full-service spa

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for GBP 30.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Is free cancellation available at Malmaison Newcastle?

Malmaison Newcastle offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Malmaison Newcastle?

As of Jul 17, 2025, prices found for a 1-night stay for 2 adults at Malmaison Newcastle on Aug 3, 2025 start from $92.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Malmaison Newcastle?

This hotel is situated in Quayside, just steps from Quayside and Gateshead Millennium Bridge, and within a short walk of The Glasshouse. You'll also find Castle Keep and Tyne Bridge less than a mile away.

Is there parking available at Malmaison Newcastle?

Yes, parking is offered for GBP 10 per night.

Is there a spa available at Malmaison Newcastle?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, and aromatherapy. The spa is closed on Mondays and Tuesdays.

Does Malmaison Newcastle include a casino?

No, Malmaison Newcastle doesn't have a casino.

Will I find an indoor pool at Malmaison Newcastle?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Malmaison Newcastle?

This boutique hotel offers plenty of amenities for couples including a bar, a restaurant, and a full-service spa.

Does Malmaison Newcastle have a hot tub?

No, there isn't a spa tub at this hotel.

Does Malmaison Newcastle feature a restaurant that includes a breakfast menu?

Yes, Malmaison Newcastle serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison Newcastle allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison Newcastle for a fee of GBP 25 per pet, per night. The property also provides food and water bowls.

Does Malmaison Newcastle have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Malmaison Newcastle?

The closest major airport to Malmaison Newcastle is Newcastle Intl. Airport (NCL), which is 7.8 mi away (17 minutes by car).

Can I book a room with a balcony at Malmaison Newcastle?

No, there aren't any guestrooms with balconies at Malmaison Newcastle.

Does Malmaison Newcastle have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison Newcastle.

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1009 reviews
Rating 8 - Good. 221 out of 1009 reviews
Rating 6 - Okay. 81 out of 1009 reviews
Rating 4 - Poor. 33 out of 1009 reviews
Rating 2 - Terrible. 19 out of 1009 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

M

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Mark

Stayed 1 night in Apr 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 1 night in Apr 2025

8/10 Good

Chris

Stayed 1 night in Mar 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area nearby at night was sketchy
Stayed 1 night in Mar 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely lovely, rooms were comfortable and had lots of space. Reception was warm and friendly on arrival. Loved the decor in the bar area. Breakfast was great lots of choice and staff were great. Great location, everything was walkable close to town and the University. Parking was easy and opposite the hotel . Lots to do and see. Would definitely stay again. Thank you
Stayed 1 night in Mar 2025

8/10 Good

Angus

Liked: Cleanliness, staff & service
Friendly staff , great food, restaurant service could be a bit better. However overall a good stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Ian

Liked: Cleanliness, property conditions & facilities, room comfort

Third stay

lovely hotel conveniently located - fabulous market on sunday morning nearby on the quayside. Room is o-kay but quiet enough. The shower was unable to deliver anything less than scolding hot water so was unable to shower safely. The hotel was unable to repair but offered us a discount - breakfast was good and set us up for the day.
Stayed 1 night in Mar 2025

10/10 Excellent

Keith, Edinburgh

Stayed 2 nights in Feb 2025

8/10 Good

Ruby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly and accommodating here in both reception and the restaurant. The room was generously sized and comfortable. We had dinner at the hotel before our theatre trip which was excellent. Great views of the Millennium Bridge. Only negative comments - there was no conditioner in the bathroom. For somewhere which is offering free menstrual kits (bravo - this touch is amazing!) it would have been nice to have hair conditioner too. Also the check in process did seem to take quite a while and there was a big queue when we arrived around 4pm which took a while to get through. However it’s hard to balance quality service with speed hence why overall this still deserved 5 stars.
Stayed 1 night in Mar 2025

8/10 Good

S

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Jan 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, beautiful room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leighton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Feb 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2025

8/10 Good

Clive

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and recently refurbished but needs some refinement if the refurbishment undertaken. With those done this would be a great stay.
Stayed 2 nights in Mar 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Sylvain

Traveled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Lynette

Stayed 1 night in Mar 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, with great room and location. Staff from reception through to breakfast service were friendly, welcoming, and could not do enough for us. Will definitely return.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel with easy reach of glass house Staff all friendly and helpful Rooms comfortable and clean
Stayed 1 night in Mar 2025

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