Beautiful location and mostly friendly staff. Daily room service is not thorough. . often leaving behind trash, not refreshing critical items like toilet paper and towels even after calling to request them. Carpets were not vacuumed the full 10 day stay. Silly misses considering the expense and reputation of the property.
Malmaison Newcastle is adjacent to popular attractions such as Quayside and Gateshead Millennium Bridge. This 122-room, 4-star hotel welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.
This hotel serves as home to a cocktail bar, along with a restaurant that specializes in British cuisine. Savor a meal from the comfort of your room with 24-hour room service. For your convenience, a full breakfast is served for a fee on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
All 122 rooms feature coffee makers, safes, and phones. Guests can expect plasma TVs with satellite channels, along with free WiFi and wired Internet. Other amenities include hair dryers, ironing boards, and desks.
Guests staying at Malmaison Newcastle enjoy access to a full-service spa, a fitness center, and free WiFi in public areas. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this spa hotel include conference space, laundry facilities, and wedding services.
Beautiful location and mostly friendly staff. Daily room service is not thorough. . often leaving behind trash, not refreshing critical items like toilet paper and towels even after calling to request them. Carpets were not vacuumed the full 10 day stay. Silly misses considering the expense and reputation of the property.
