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Citysteps Hotels Newcastle West

2.0 star property
Hotel in Newcastle-upon-Tyne, near St. James' Park

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Photo gallery for Citysteps Hotels Newcastle West

Free WiFi, bed sheets
Reception
Shower, slippers, towels, soap
Exterior
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Housekeeping

Explore the area

View in a map
157 Elswick Rd, Newcastle-upon-Tyne, England, NE4 6SQ
  • Place, St. James' Park
    ‪17 min walk‬
  • Place, Utilita Arena Newcastle
    ‪18 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪5 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(2 reviews)
  • 120 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room-Shared

Free WiFi, bed sheets

Standard Double Room-Shared

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Studio

Free WiFi, bed sheets

Standard Double Studio

  • 119 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quad Room

Free WiFi, bed sheets

Standard Quad Room

  • 119 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Quad Room-Shared

Free WiFi, bed sheets

Standard Quad Room-Shared

  • 120 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room-Shared

Free WiFi, bed sheets

Standard Single Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Triple Room

Free WiFi, bed sheets

Standard Triple Room

8.0 out of 10
Very good
(1 review)
  • 119 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Twin Room-Shared

Free WiFi, bed sheets

Standard Twin Room-Shared

10.0 out of 10
Exceptional
(1 review)
  • 119 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard family of 5 room

Free WiFi, bed sheets

Standard family of 5 room

  • 118 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Newcastle-upon-Tyne

Located in Elswick, Citysteps Hotels Newcastle West is within a mile (2 km) of sights such as St. James' Park and Mill Volvo Tyne Theatre. This 26-room hotel welcomes guests with conveniences like free in-room WiFi.

What's nearby

  • Leazes Park - 14 min walk - 0.8 miles
  • St. James' Park - 17 min walk - 0.9 miles
  • Chinatown - 17 min walk - 0.9 miles
  • Utilita Arena Newcastle - 18 min walk - 1.0 mile
  • University of Newcastle-upon-Tyne - 5 min drive - 1.4 miles

Getting around

  • Monument Station - 3 min drive
  • Manors Station - 5 min drive
  • Newcastle Intl. Airport (NCL) - 20 min drive

Restaurants

  • ‪Komal Curry House - ‬11 min walk
  • ‪Greggs - ‬8 min walk
  • ‪Moulin Rouge - ‬14 min walk
  • ‪Fattoush - ‬8 min walk
  • ‪Persian Bite - ‬11 min walk

About this property

Citysteps Hotels Newcastle West

Hotel in Newcastle-upon-Tyne, near St. James' Park
Guests of Citysteps Hotels Newcastle West enjoy features like free WiFi in public areas. Staff members can help with accommodation requests, and provide front-desk service during limited hours.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Change of towels is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Limited-hour front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Citysteps Newcastle West Hotel
Citysteps Newcastle West Newcastle-upon-Tyne
Citysteps Newcastle West Hotel Newcastle-upon-Tyne

Frequently asked questions

What's there to do close to Citysteps Hotels Newcastle West?

This hotel is situated in Elswick within a short 19-minute walk of Chinatown and also 19 minutes on foot from O2 Academy Newcastle. You'll also find St. James' Park and Quayside within a short drive.

Is parking available on site at Citysteps Hotels Newcastle West?

No, there isn't parking available at the hotel.

Does Citysteps Hotels Newcastle West feature a casino?

No, Citysteps Hotels Newcastle West doesn't have a casino.

Is there an indoor pool at Citysteps Hotels Newcastle West?

No, there is no indoor pool at this hotel.

Does Citysteps Hotels Newcastle West have a hot tub?

No, there isn't a spa tub at this hotel.

Does Citysteps Hotels Newcastle West feature a restaurant that includes a breakfast menu?

No, Citysteps Hotels Newcastle West doesn't have a restaurant that serves breakfast.

Will Citysteps Hotels Newcastle West allow pets to stay free of charge?

No, pets aren't allowed at Citysteps Hotels Newcastle West.

Are there connecting rooms at Citysteps Hotels Newcastle West?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Citysteps Hotels Newcastle West?

The closest major airport to Citysteps Hotels Newcastle West is Newcastle Intl. Airport (NCL), which is 8.7 mi away (20 minutes by car).

Can I book a room with a balcony at Citysteps Hotels Newcastle West?

No, there aren't any guestrooms with balconies at Citysteps Hotels Newcastle West.

Citysteps Hotels Newcastle West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 11 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 2 out of 35 reviews
Rating 2 - Terrible. 2 out of 35 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kurtis

Liked: Cleanliness, amenities, property conditions & facilities
class
Stayed 1 night in Nov 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Really useful little hotel! So convenient and clean! Lovely staff
Stayed 1 night in Oct 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
Room clean easy access to centre for local transport.
Stayed 1 night in Oct 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and good shops nearby
Stayed 3 nights in Oct 2025

10/10 Excellent

Sean

Traveled with group
Liked: Cleanliness, staff & service
Recommended if you want somewhere to stay for the night. Clean. Friendly staff. 25 min walk from main city centre/arena’s ect. Quiet area. Only bad thing for me was a room for 4 people and there was just 1 plug socket. 4 of us having to take turns to charge phone. Need more , not really ideal in 2025…
Stayed 1 night in Oct 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and good amenities
Stayed 1 night in Sep 2025

10/10 Excellent

Shadrach E.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my first time at Citysteps and I really enjoyed my stay. Great customer service experience. I look forward to my next stay at the hotel ❤️
Stayed 1 night in Aug 2025

10/10 Excellent

lucy

Stayed 1 night in Aug 2025

10/10 Excellent

Barry

Stayed 1 night in Aug 2025

10/10 Excellent

kayleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
staff were lovley so helpful and very acomodating
Stayed 4 nights in Jul 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities, room comfort

Dirty room nice staff

The woman was very nice showing us the room however the room itself was dirty
Stayed 1 night in Jul 2025

8/10 Good

Melissa

Stayed 1 night in Jul 2025

8/10 Good

Olivier

Traveled with family
Liked: Cleanliness, staff & service
Very clean. Could use a bit more storage (hooks and shelves), especially in the bathroom.
Stayed 3 nights in Jun 2025

8/10 Good

Patrick

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Brooke

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely time, got upgraded and the rooms were lush very clean and big. Would definitely stay again, thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

edward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place, will recommend to anyone
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, not too far from city center. Clean. Quiet. Friendly staff.
Stayed 1 night in Oct 2025