New Hope Vacation Packages

Front desk staff was amazing

Super nice hotel, front desk staff were beyond friendly at check-in. One gentleman from Jamaica was talking to my toddler and fanning him off after we came in from the heat. My kid loved him. He also gave us some great local restaurant recommendations. Room was really nice and clean, no complaints at all. Shower water was good and hot, and I loved that there was a tub for our toddler instead of just a shower. Only complaints: the ice machine on our floor was broken, as well as the floor above us, so we were wandering around a while finding ice. There was also no complimentary tea or coffee at breakfast. Lastly, we were struggled at check-out with trying to get a luggage cart. They made the process so difficult that we just carried 3-4 bags each and struggled our way to the car with all our stuff. Overall, great location, we would stay again.

This is a nice trendy hotel in Midtown Atlanta, close to the freeway. The rooms are nice and spacious and the staff is excellent. We were not impressed with the restaurant. the food was average at best and, of course, overpriced. Try Nan Thai Restaurant nearby.

The hotel was very crowded and filled with noise. The elevator service was poor. Sometimes we were waiting almost 10 minutes to get on an elevator. And then because so many people were waiting, we had to ride a crowded elevator filled with luggage and people. It seemed like only a few elevators were working. For a brand built on hospitality, I’m am surprised that Hilton Hotel does not provide complementary coffee in the lobby and water upon arrival. The rooms were clean. We requested one additional blanket and the service person commented on our request. He asked, how many blankets do you already have? I expected more from my stay.

The staff was awesome the room was clean the hotel was very nice cant wait to go back. Oh and the breakfast is fabulous!!!especially the cook with the omelettes