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Serhs Natal Grand Hotel & Resort

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

Choose dates to view prices

Photo gallery for Serhs Natal Grand Hotel & Resort

Interior entrance
3 bars/lounges, poolside bar
Deluxe Room (Apartamento Prime Frente Mar) | View from room
Aerial view
6 restaurants, breakfast, lunch, dinner served; seafood

Popular amenities

  • Bar
  • Pool
  • All inclusive
  • Parking included
  • Gym
  • Hot Tub

Explore the area

Map
Avenida Senador Dinarte Mariz 6045, Via Costeira Ponta negra, Natal, RN, 59090-002
  • Natal Convention Center
    ‪10 min walk‬
  • Morro do Careca
    ‪4 min drive‬
  • Ponta Negra Beach
    ‪5 min drive‬
  • Natal (NAT-Governador Aluizio Alves Intl.)
    ‪35 min drive‬

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Room options

View all photos for Deluxe Room (Apartamento Prime Lateral Mar)

Deluxe Room (Apartamento Prime Lateral Mar) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (Apartamento Prime Lateral Mar)

9.6 out of 10
Exceptional
(8 reviews)
  • 279 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Family Room (Apartamento Família Prime Lateral Mar)

1 bedroom, minibar, in-room safe, individually decorated

Family Room (Apartamento Família Prime Lateral Mar)

9.4 out of 10
Exceptional
(6 reviews)
  • Beach view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Apartamento Família Prime Frente Mar

Apartamento Família Prime Frente Mar | 1 bedroom, minibar, in-room safe, individually decorated

Apartamento Família Prime Frente Mar

8.6 out of 10
Excellent
(14 reviews)
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 Queen Bed and 1 Double Bed

View all photos for Junior Suite (Prime Lateral Mar)

Junior Suite (Prime Lateral Mar) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (Prime Lateral Mar)

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Prime Frente Mar)

Junior Suite (Prime Frente Mar) | 1 bedroom, minibar, in-room safe, individually decorated

Junior Suite (Prime Frente Mar)

9.0 out of 10
Wonderful
(2 reviews)
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Apartamento Prime Frente Mar)

Deluxe Room (Apartamento Prime Frente Mar) | View from room

Deluxe Room (Apartamento Prime Frente Mar)

8.4 out of 10
Very good
(6 reviews)
  • 279 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Quarto Exclusive Family

Quarto Exclusive Family | 1 bedroom, minibar, in-room safe, individually decorated

Quarto Exclusive Family

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Exclusive Suite, 1 Bedroom, Private Pool, Beach View

Exclusive Suite, 1 Bedroom, Private Pool, Beach View | Balcony view

Exclusive Suite, 1 Bedroom, Private Pool, Beach View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite

Premium Suite | View from room

Premium Suite

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Presidencial

Suite Presidencial | Balcony view

Suite Presidencial

  • 2067 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Quarto Premium Family

Quarto Premium Family | View from room

Quarto Premium Family

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Room Deluxe with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 2 Double Beds

View all photos for Room with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Room with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite Junior with Side Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Quadruple Room Deluxe with Side Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Room Deluxe with Side Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room with Side Sea View

1 bedroom, minibar, in-room safe, individually decorated

Room with Side Sea View

  • Partial sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite Junior with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Junior with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite Premium with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Suite Premium with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Suite Presidential with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Double Suite Presidential with Sea View

  • Sea view
  • Sleeps 2

View all photos for Quadruple Suite Master with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Suite Master with Sea View

  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Quadruple Suite Premium with Sea View

1 bedroom, minibar, in-room safe, individually decorated

Quadruple Suite Premium with Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Natal

Located in Via Costeira, Serhs Natal Grand Hotel & Resort is adjacent to Dunes Park and within a 10-minute stroll of Natal Convention Center. This 395-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 6 restaurants.
View more Resorts in NatalOpens in a new window

What's nearby

  • Natal Convention Center - 10 min walk - 0.6 miles
  • Craft Fair of Ponta Negra - 2 min drive - 1.7 miles
  • Morro do Careca - 4 min drive - 2.9 miles
  • Ponta Negra Beach - 5 min drive - 3.1 miles
  • Federal University of Rio Grande do Norte - 6 min drive - 4.3 miles

Getting around

  • Natal Station - 10 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 66 min drive

Restaurants

  • ‪Só Mais Uma - ‬4 min drive
  • ‪Restaurante Potiguar - ‬2 min walk
  • ‪Seu Chico Botequim - ‬5 min drive
  • ‪Lobby Bar - ‬1 min walk
  • ‪Tapiro Grill - ‬2 min walk

About this property

Serhs Natal Grand Hotel & Resort

Luxury resort on the beach, with 3 outdoor pools
Guests of Serhs Natal Grand Hotel & Resort have access to a full-service spa, 3 outdoor pools, and an indoor pool. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and toothbrushes and toothpaste. Minibars, safes, and desks are also standard.
3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Kensho Spa has 6 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 10 years old are not allowed in the spa.

Languages

English, Portuguese, Spanish

Similar properties

Outdoor pool

Wish Natal

  • Pool
  • Breakfast included
  • All inclusive
  • Spa
9.0 out of 10, Wonderful, 632 reviews
$153 nightly
The price is $161
Aug 17 - Aug 18
Total includes taxes and fees
Wish Natal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Jangada
  • Marenostrum
  • Potiguar
  • Renato Romagnoni
  • Tapiro Grill

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (13 inch wide door)
  • Front entrance ramp
  • Pool access ramp on site
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 2 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Serhs
Natal Grand Hotel
Serhs
Serhs Grand
Serhs Grand Hotel
Serhs Hotel
Serhs Natal Grand
Serhs Natal Grand Hotel
Serhs Grand Natal
Serhs Natal Grand Hotel Brazil
Serhs Natal Grand Hotel Resort
Serhs Grand Hotel Resort
Serhs Natal Grand
Serhs Grand
Resort Serhs Natal Grand Hotel & Resort Natal
Natal Serhs Natal Grand Hotel & Resort Resort
Resort Serhs Natal Grand Hotel & Resort
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel
Serhs Natal & Resort Natal
Serhs Natal Grand Hotel & Resort Natal
Serhs Natal Grand Hotel & Resort Resort
Serhs Natal Grand Hotel & Resort Resort Natal

Frequently asked questions

What's there to see around Serhs Natal Grand Hotel & Resort?

This resort is situated in Via Costeira, just steps from Dunes Park. You'll also find Ponta Negra Beach and Craft Fair of Ponta Negra within a short drive.

How much does it cost to stay at Serhs Natal Grand Hotel & Resort?

As of Jul 29, 2025, prices found for a 1-night stay for 2 adults at Serhs Natal Grand Hotel & Resort on Aug 8, 2025 start from $492.36, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Serhs Natal Grand Hotel & Resort?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Serhs Natal Grand Hotel & Resort?

Kensho Spa is the resort's spa and services include body wraps, aromatherapy, massages, and mani/pedis.

Does Serhs Natal Grand Hotel & Resort include a casino?

No, Serhs Natal Grand Hotel & Resort doesn't have a casino.

Will I find an indoor pool at Serhs Natal Grand Hotel & Resort?

Yes, this resort has an indoor pool as well as 3 outdoor pools and a hot tub.

Is Serhs Natal Grand Hotel & Resort good for couples?

This beachfront resort offers many amenities for couples such as 3 outdoor pools and a poolside bar with some guestrooms featuring private pools.

Are there hot tubs at Serhs Natal Grand Hotel & Resort?

Yes, this resort has a spa tub.

Does Serhs Natal Grand Hotel & Resort have a restaurant that serves breakfast?

Yes, Serhs Natal Grand Hotel & Resort has 6 restaurants, and serves breakfast for a surcharge.

Will Serhs Natal Grand Hotel & Resort allow pets to stay for free?

No, pets aren't allowed at Serhs Natal Grand Hotel & Resort.

Are there connecting rooms at Serhs Natal Grand Hotel & Resort?

No, this resort doesn't feature connecting guestrooms.

How far is the airport from Serhs Natal Grand Hotel & Resort?

The closest major airport to Serhs Natal Grand Hotel & Resort is Natal (NAT-Governador Aluizio Alves Intl.), which is 29.7 mi away (66 minutes by car).

Are there rooms with balconies that I can book at Serhs Natal Grand Hotel & Resort?

Yes, some guestrooms at this resort offer either a furnished balcony or a lanai where guests can enjoy ocean views.

Serhs Natal Grand Hotel & Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1015 reviews
Rating 8 - Good. 282 out of 1015 reviews
Rating 6 - Okay. 85 out of 1015 reviews
Rating 4 - Poor. 28 out of 1015 reviews
Rating 2 - Terrible. 19 out of 1015 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Vanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expected!

Thanks to Cicero, we had a great stay at this hotel. He helped us to resolve an issue we had with a room. And after that we could only concentrate on enjoying the beach and all attractions hotel had to offer
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serhs

Tremendous, 5 star resort They deserve every star
Stayed 1 night in Feb 2025

6/10 Okay

Natalia

Stayed 9 nights in Jan 2025

6/10 Okay

Gustavo

Traveled with family
Stayed 5 nights in Feb 2025

8/10 Good

Camila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice! They definitely need some improvements in the gym area. Very nice staff. Everyone was really accommodating, specially Edwin, Souza, Stefany and Vanessa. Food was really good but they definitely need to make some adjustments. Lines were huge for breakfast and lunch stations. They were not that good with snacks and the Entertainment is not the best for adults. It is a really good place for kids and families. Not so much for couples. My room was amazing! Everything was nice, clean and well maintained.
Stayed 3 nights in Jan 2025

10/10 Excellent

Luiz

Stayed 3 nights in Nov 2024

6/10 Okay

Andrezza

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff need more training.
Stayed 3 nights in Aug 2024

10/10 Excellent

ELUMENIA EVERALDA, Kearny

Stayed 2 nights in Oct 2024

10/10 Excellent

Sean

Stayed 8 nights in Aug 2024

10/10 Excellent

Sean

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehrs surprised me in a good way for its structure, friendly staff, cleanliness and great food. It was a great experience and I'll definitely recomend!
Stayed 7 nights in Jul 2024

10/10 Excellent

JAMES

Traveled with family

Family Vacay

Awesome stay, the staff are very attentive, and helpful. Any problems we had were addressed and handled quickly.
Stayed 13 nights in Jul 2024

10/10 Excellent

Arturo Alberto

Stayed 13 nights in Jul 2024

8/10 Good

FELIPE

Stayed 3 nights in Jul 2024

6/10 Okay

BERNAL, San jose

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
The property was just fine, but food was fatal.
Stayed 6 nights in May 2024

6/10 Okay

Julie, Lilyfield

Liked: Cleanliness
M
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Apr 2024

8/10 Good

Luis Antonio, Pilar

Stayed 7 nights in Jan 2024

2/10 Terrible

Paul, Rockville

Stayed 5 nights in Jan 2024

6/10 Okay

otavio

Business traveler
Liked: Cleanliness
Disliked: Room comfort
Hotel outdated
Stayed 3 nights in Dec 2023

2/10 Terrible

S

Stayed 1 night in Nov 2023

4/10 Poor

Aderson

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property is well located with a great view. However, at arrival, I found out the two rooms were not placed together as requested during the reservation. Hotel staff had to fix the rooms locations, but took 4 hours to get it resolved. Área where rooms were located was under renovation and one of the rooms had no hot water in the showers and the other room had a cracked window and poorly maintained window.
Stayed 2 nights in Jul 2023

8/10 Good

Juliane

Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2023

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