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SERHS Beach Hotel

Property class: 4
VIP Access

Choose dates to view prices

Photo gallery for SERHS Beach Hotel

A clear blue swimming pool with lounge chairs and umbrellas, surrounded by a white fence and a view of hills.
A couple toasting with drinks at an outdoor table with a view of a beach and mountains.
A hotel room with a bed, a desk, a chair, a television, and a small kitchenette.
A hotel kitchen with a wooden countertop, a microwave, a coffee machine, and a fruit bowl.
A modern kitchen with a built-in microwave, a dining area with a round table, and a TV mounted on a wooden wall.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av Engenheiro Roberto Freire, 5464, Natal, RN, 59090000
  • Place, Morro do Careca
    ‪2 min walk‬
  • Place, Ponta Negra Beach
    ‪11 min walk‬
  • Place, Craft Fair of Ponta Negra
    ‪2 min drive‬
  • Airport, Natal (NAT-Governador Aluizio Alves Intl.)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room

A hotel room with a bed, bedside table, lamp, and a view of the outdoors through curtains.

Standard Room

8.2 out of 10
Very good
(35 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room, Balcony, Sea View

A hotel room with a bed, bedside tables, a desk, and a view of the outdoors.

Superior Room, Balcony, Sea View

9.8 out of 10
Exceptional
(11 reviews)
  • Sea view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Studio Suite, 1 Bedroom, Terrace, Pool View

A hotel room with a bed, a mirror, a wooden wardrobe, and a wall decoration.

Superior Studio Suite, 1 Bedroom, Terrace, Pool View

8.4 out of 10
Very good
(20 reviews)
  • 840 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Master Terrace

A hotel room with a bed, a mirror, a wooden wardrobe, and a wall decoration.

Master Terrace

  • Resort view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Apartment, Garden Area

A hotel room with a bed, a desk, a chair, and a view of a garden through a sliding door.

Deluxe Apartment, Garden Area

  • Garden view
  • 559 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, Balcony

A hotel room with a large bed, a sofa, a desk, and a chair.

Studio, Balcony

9.4 out of 10
Exceptional
(28 reviews)
  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

Natal

Located in Ponta Negra, SERHS Beach Hotel is a leisurely stroll from sights such as Ponta Negra Beach and Morro do Careca. This 56-room, 4-star hotel welcomes guests with 2 outdoor pools, free breakfast, and free in-room WiFi.

What's nearby

  • Morro do Careca - 2 min walk - 0.1 miles
  • Ponta Negra Beach - 11 min walk - 0.6 miles
  • Artesanato Villarte Shops - 17 min walk - 0.9 miles
  • Barreira do Inferno Launch Center - 17 min walk - 0.9 miles
  • Craft Fair of Ponta Negra - 2 min drive - 1.5 miles

Getting around

  • Cajupiranga Station - 14 min drive
  • Natal (NAT-Governador Aluizio Alves Intl.) - 68 min drive

Restaurants

  • ‪Beira Mar - Restaurante/Lancheria/Petiscaria - ‬6 min walk
  • ‪Barraca do Camarão - ‬5 min walk
  • ‪Dona Moça - ‬8 min walk
  • ‪Barraca do Caranguejo - ‬5 min walk
  • ‪Top Bar e Café - ‬6 min walk

About this property

SERHS Beach Hotel

Guests staying at SERHS Beach Hotel enjoy access to 2 outdoor pools, a children's pool, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and securing valuables. Other amenities at this beach hotel include an arcade/game room, a terrace, and laundry facilities.
LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, safes, and phones are also standard.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Shopping

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Direct access to the beach
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 3 floors
  • Built in 2013
  • Designated smoking areas (fines apply)
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Service fee: 10 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.

Property is also known as

Kristie Resort Natal
Kristie Resort
Kristie Natal
Kristie Resort Natal, Brazil
Kristie Resort Hotel
Kristie Resort Natal
Kristie Resort Hotel Natal

Frequently asked questions

Is free cancellation available at SERHS Beach Hotel?

SERHS Beach Hotel offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at SERHS Beach Hotel?

As of Oct 2, 2026, prices found for a 1-night stay for 2 adults at SERHS Beach Hotel on Oct 4, 2026 start from $110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around SERHS Beach Hotel?

This hotel is situated in Ponta Negra within a short 9-minute walk of Ponta Negra Beach and also 12 minutes on foot from Morro do Careca. You'll also find Artesanato Villarte Shops and Artesanato Shopping Mall less than a mile away.

Does SERHS Beach Hotel include a casino?

No, SERHS Beach Hotel doesn't have a casino.

Will I find an indoor pool at SERHS Beach Hotel?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools.

Does SERHS Beach Hotel have a restaurant with a breakfast menu?

Yes, SERHS Beach Hotel serves free buffet breakfast each morning from its restaurant.

Will SERHS Beach Hotel allow pets to stay for free?

No, pets aren't allowed at SERHS Beach Hotel.

How far is the airport from SERHS Beach Hotel?

The closest major airport to SERHS Beach Hotel is Natal (NAT-Governador Aluizio Alves Intl.), which is 28.7 mi away (68 minutes by car).

SERHS Beach Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 650 out of 1004 reviews
Rating 8 - Good. 247 out of 1004 reviews
Rating 6 - Okay. 72 out of 1004 reviews
Rating 4 - Poor. 22 out of 1004 reviews
Rating 2 - Terrible. 13 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
great place to stay
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente!!!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable and clean. The staff was very friendly and accommodating. The breaksta buffet was excellent.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for hosting me. I enjoyed my stay here.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente…
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Staff extremely courteous, excellent breakfast, strong ac, spacious, and very clean. Not giving 5 stars because we didn’t have smart tv and bed could have been a little more comfortable. Also no hotel laundry service, iron or ironing board.
Stayed 13 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, two properties pool on a roof top on both of them, with bar at the pool, you can drink while sitting inside the pool, and the value is added to the room number. One of the properties had access straight to the beach. Parking was easy and secure, being inside the facility
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
it is not comfortable to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 11 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy construction next door.
Stayed 13 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização top. Funcionários educados. Jane do café e sua equipe atenciosos. Limpeza ótima.
Stayed 8 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização! Funcionários atenciosos e um café da manhã bem gostoso com muita variedade! Gostamos muito!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Hotel fica na orla de Ponta Negra, é bem localizado e tem quase tudo no seu entorno (mercado, padaria, pequenas lojas). Os prédios são novos, as piscinas estão sempre limpas e o café da manhã é farto
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
não tem nenhum ponto negativo o Kristie, tudo foi feito maravilhosamente muito bem.. proxima vez em natal nem procuro outra hospedagem, com certeza voltarei no kristie
Stayed 7 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito ruim. Equipe perdida, sem reposição, faltou prato, xícara, comida. Precisa de um gerente melhor
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Localização muito boa Café da manhã muito bom Estacionamento Vista para a praia
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quarto grande e limpo, porém com barulho vindo do restaurante.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Durante nossa hospedagem no quarto 408, enfrentamos os seguintes problemas: * Indisponibilidade da internet; * Entupimento da pia do banheiro; * Falhas no funcionamento da televisão; * Problemas no ar-condicionado. Embora essas ocorrências tenham sido comunicadas diversas vezes à recepção, parte delas permaneceu sem solução por vários dias. No quarto dia de estadia, foi oferecida a transferência para outro quarto, sob a informação de que seríamos avisados assim que a acomodação estivesse pronta após a limpeza. Entretanto, aguardamos mais de cinco horas sem retorno adequado e recebemos informações inconsistentes, o que nos obrigou a procurar esclarecimentos repetidamente na recepção. A nova acomodação só foi disponibilizada por volta das 14h30, após o registro formal de nossa insatisfação junto à direção do hotel. Até então, não houve explicações claras sobre a demora nem previsão confiável para a transferência. Nesse intervalo, ficamos sem acesso a qualquer quarto, pois já havíamos desocupado a acomodação anterior e ainda não tínhamos recebido a nova. Embora imprevistos técnicos e operacionais possam ocorrer, o principal problema foi a falta de transparência e de comunicação adequada durante todo o processo. Como consequência, perdemos uma parte significativa de um dia de férias aguardando informações que poderiam ter sido fornecidas de forma clara e objetiva.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amamos a estadia. Funcionários prestativos e atenciosos. Quarto amplo e limpo. Café da manhã excelente. Só tenho a acrescentar a necessidade de aumentar o espaço do café, pois após as 9hrs a parte inferior fica extremamente quente e o hotel é grande para o espaço de café ser tão limitado. Isso não me impede de dizer que voltaria e indico, pois eu e minha família amamos
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Hotel muito bom, o única coisa ruim é que o sinal de celular é ruim no local e a Internet do hotel estava bem instável.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bom hotel. Excelente localização.
Stayed 6 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funcionários muito atenciosos. Quarto limpo e hotel bem localizado.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi excelente a hospedagem!!! Café delicioso!!!
Stayed 2 nights in Apr 2026