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Recent guest reviews

The whole experience was fantastic. The view, assistant Food e staff

Beautiful beach. Food is mediocre. all depends on what you are looking for. Far from a 5 star hotel though.

when we arrived at the hotel I was told that the reservation was only for two people. not true. they charged me an extra R$500 for my 15 year old daughter. the room was the same as I had booked. I found pubic hair on the comforter and small red ants crawling around the room. this hotel is far away from everything. will not return.

Avenida Senador Dinarte Mariz 6045 Natal RN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Via Costeira, Serhs Natal Grand Hotel & Resort is adjacent to Dunes Park and within a 10-minute stroll of Natal Convention Center. This 395-room, 5-star resort welcomes business and leisure travelers with 3 outdoor pools, a full-service spa, and 5 restaurants.


Dining

Enjoy dining at Potiguar, one of 5 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the resort and get a beverage at the bar/lounge or coffee shop/cafe.


Rooms

50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, designer toiletries, and toothbrushes and toothpaste. Minibars, safes, and desks are also standard.


Property features

Guests of Serhs Natal Grand Hotel & Resort have access to a full-service spa, 3 outdoor pools, and an indoor pool. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a gym, and a sauna.

Room options

Executive Suite

2 Queen Beds and 1 Double Sofa Bed | Sleeps 2

Junior Suite (Prime Lateral Mar)

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Suite Presidencial

1 King Bed | Sleeps 2

Senior Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Guest reviews for Serhs Natal Grand Hotel & Resort

Everyone (3)
5
Everyone

The whole experience was fantastic. The view, assistant Food e staff

By on May 16, 2019

3

a big resort, similar to a cruise on land

Everyone

Beautiful beach. Food is mediocre. all depends on what you are looking for. Far from a 5 star hotel though.

By on Feb 11, 2017

2

extra charges

Everyone

when we arrived at the hotel I was told that the reservation was only for two people. not true. they charged me an extra R$500 for my 15 year old daughter. the room was the same as I had booked. I found pubic hair on the comforter and small red ants crawling around the room. this hotel is far away from everything. will not return.

By on Jul 15, 2016

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