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Hakuba Ryujin Onsen RYOKAN SUI

3.0 star property

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Hot springs
Family Room | In-room safe, free WiFi, bed sheets
Public bath
Lobby
Family Room | In-room safe, free WiFi, bed sheets

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
21396 Kamishiro, Hakuba, Nagano, 399-9211
  • Place, Hakuba Goryu Ski Resort
    ‪16 min walk‬
  • Place, Chokoku-ji Temple
    ‪3 min drive‬
  • Place, Hakuba Happo-One Ski Area
    ‪9 min drive‬

Room options

View all photos for Superior Twin Room, Multiple Beds, Non Smoking, Ground Floor

In-room safe, free WiFi, bed sheets

Superior Twin Room, Multiple Beds, Non Smoking, Ground Floor

  • 226 sq ft
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Twin Room, 2 Double Beds, Private Bathroom, Annex Building

Deluxe Twin Room, 2 Double Beds, Private Bathroom, Annex Building | In-room safe, free WiFi, bed sheets

Deluxe Twin Room, 2 Double Beds, Private Bathroom, Annex Building

  • 248 sq ft
  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Triple Room, Multiple Beds, Private Bathroom, Annex Building

Premium Triple Room, Multiple Beds, Private Bathroom, Annex Building | In-room safe, free WiFi, bed sheets

Premium Triple Room, Multiple Beds, Private Bathroom, Annex Building

  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 3 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Superior Twin Room, Multiple Beds, Private Bathroom, Annex Building

Superior Twin Room, Multiple Beds, Private Bathroom, Annex Building | In-room safe, free WiFi, bed sheets

Superior Twin Room, Multiple Beds, Private Bathroom, Annex Building

  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Futon
  • Free WiFi

View all photos for Premium Triple Room, 3 Twin Beds, Private Bathroom, Annex Building

Premium Triple Room, 3 Twin Beds, Private Bathroom, Annex Building | In-room safe, free WiFi, bed sheets

Premium Triple Room, 3 Twin Beds, Private Bathroom, Annex Building

  • 431 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Twin Room, Multiple Beds, Non Smoking, Ground Floor

Superior Twin Room, Multiple Beds, Non Smoking, Ground Floor | In-room safe, free WiFi, bed sheets

Superior Twin Room, Multiple Beds, Non Smoking, Ground Floor

  • 226 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi, bed sheets

Deluxe Room

  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 7
  • 4 Large Twin Beds and 3 Twin Futons
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, free WiFi, bed sheets

Superior Room

  • Sleeps 7
  • 3 Large Twin Beds and 4 Twin Futons
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, free WiFi, bed sheets

Family Room

  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons
  • Free WiFi

View all photos for Basic Mobile Home

In-room safe, free WiFi, bed sheets

Basic Mobile Home

  • 377 sq ft
  • 1 bedroom
  • Sleeps 6
  • 4 Large Twin Beds and 2 Twin Futons
  • Free WiFi

About the neighborhood

Hakuba

Hakuba Ryujin Onsen RYOKAN SUI is located within a mile (2 km) of Hakuba Goryu Ski Resort and Chokoku-ji Temple. This 10-room, 3-star ryokan welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Hakuba Goryu Ski Resort - 16 min walk - 0.9 miles
  • Chokoku-ji Temple - 3 min drive - 1.5 miles
  • Hakuba Happo-One Ski Area - 9 min drive - 4.4 miles
  • Hakuba Iwatake Ski Resort - 11 min drive - 6.4 miles
  • Happo-one Adam Gondola - 12 min drive - 5.8 miles

Getting around

  • Hakuba Station - 8 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 81 min drive

Restaurants

  • レストランアルプス360
  • ‪カフェテリア ハル - ‬2 min drive
  • ‪SOL Organic Café - ‬2 min drive
  • ‪虹屋丼丸 白馬店 Nijiya Donmaru - ‬16 min walk
  • ‪酒菜肴房 ゆきまる - ‬2 min drive

About this property

Hakuba Ryujin Onsen RYOKAN SUI

At Hakuba Ryujin Onsen RYOKAN SUI, guests have access to a sauna, free WiFi in public areas, and laundry facilities. You can put free parking to good use if you drive. Front-desk staff can assist with luggage storage and tours/tickets.
Guests can expect free WiFi and wired Internet, along with flat-screen TVs. Refrigerators and safes are also standard.
Recreational amenities at the ryokan include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are 3 hot springs open between noon and 10:00 PM.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: JPY 2,500 for adults and JPY 1,750 for children
  • A restaurant

Things to do

  • 3 hot springs
  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • 3 hot springs
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 81 ºF
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 2500 for adults and JPY 1750 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Hot springs access available from noon to 10:00 PM.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hakuba Ryujin Onsen Inn
Ryujin Onsen Inn
Ryujin Onsen
Hakuba Ryujin Onsen
Hakuba Ryujin Onsen Sui Hakuba
Hakuba Ryujin Onsen RYOKAN SUI Ryokan
Hakuba Ryujin Onsen RYOKAN SUI Hakuba
Hakuba Ryujin Onsen RYOKAN SUI Ryokan Hakuba

Frequently asked questions

Is a free cancellation option available at Hakuba Ryujin Onsen RYOKAN SUI?

Hakuba Ryujin Onsen RYOKAN SUI offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Hakuba Ryujin Onsen RYOKAN SUI?

This ryokan is located in Hakuba within a short 18-minute walk of Hakuba Goryu Ski Resort. You'll also find Hakuba Happo-One Ski Area and Hakuba 47 Winter Sports Park within a short drive.

Is parking available on site at Hakuba Ryujin Onsen RYOKAN SUI?

Yes, self parking is offered for free at the ryokan.

Does Hakuba Ryujin Onsen RYOKAN SUI include a casino at the property?

No, Hakuba Ryujin Onsen RYOKAN SUI doesn't have a casino.

Is there an indoor pool at Hakuba Ryujin Onsen RYOKAN SUI?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Hakuba Ryujin Onsen RYOKAN SUI?

There are many amenities for couples at this ryokan, including a restaurant and 3 hot springs plus some guestrooms feature a private indoor hot tub.

Does Hakuba Ryujin Onsen RYOKAN SUI have a hot tub?

No, but this ryokan does have 3 hot springs.

Does Hakuba Ryujin Onsen RYOKAN SUI feature a restaurant that includes a breakfast menu?

Yes, Hakuba Ryujin Onsen RYOKAN SUI serves a full breakfast each morning for a surcharge from its restaurant.

Does Hakuba Ryujin Onsen RYOKAN SUI allow pets to stay free of charge?

No, pets aren't allowed at Hakuba Ryujin Onsen RYOKAN SUI.

Does Hakuba Ryujin Onsen RYOKAN SUI have connecting rooms available?

No, this ryokan doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hakuba Ryujin Onsen RYOKAN SUI?

No, there aren't any guestrooms at Hakuba Ryujin Onsen RYOKAN SUI that offer a balcony.

Hakuba Ryujin Onsen RYOKAN SUI Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 34 out of 42 reviews
Rating 8 - Good. 8 out of 42 reviews
Rating 6 - Okay. 0 out of 42 reviews
Rating 4 - Poor. 0 out of 42 reviews
Rating 2 - Terrible. 0 out of 42 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay . Family room for 5 was great. Staff awesome absolutely recommend to all.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to relax in between skiing. Beautiful property and glorious onsen. Super nice staff and fantastic Yaki Niku cuisine
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
An amazing place to stay if you want to experience the traditional Japan in a comfortable way. Chiko went out of her way yo help with many things and the Onsen is amazing with access all night. Convenient to the shuttle bus to Goryu which accesses Hakuba47. Our family had a wonderful stay!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My partner and I visited while in town for a ski trip. We had a wonderful time. The staff as very attentive and helpful, and the restaurant at the hotel was very very good. The breakfast was amazing (especially when we got individual breakfasts on the day the buffet was not available), as was the dinner (Japanese bbq). We enjoyed the onsen, which features snacks and drinks. Our room had a very nice shower and heated floors. There was a ski gear drying room as well which was convenient. We loved this hotel!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Ludvic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very attentive and helpful. The room, the onsen are very clean and well maintained. The food was amazing. Steps from a couple of conbinis and good restaurants. Only slight downside is that it’s a bit of a walk (20 min) or a short drive to Goryu ski resort. It’s a 15min cab ride to Happo. Didn’t find the public buses to be as easy or convenient to use so we used cabs or walk.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Yik Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff were exceptionally friendly and helpful. and rhe room and facilities are impeccable. will definitely visit again
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

Ngo Nam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very nice hotel with wonderful service from staff. Guests can enjoy free breakfast, icecream, yakult, night noodles, sake and onsen in the hotel. Would definitely visit again for next ski trip
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Amazing Onsen Hotel is immaculate and i recommend to all!! Kenji and his team do an amazing experience.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Jessie

Liked: Amenities
Fantastic spot. Heated floors. Great staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

ATSUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome place!!!

The inn proprietors were exceedingly helpful, friendly and kind. We felt very welcomed. The onsen bath was beautiful and very relaxing. They provided some nice spa products that I enjoyed. The breakfast buffet was delicious with many local products used. Dinner at the restaurant was colorful and delicious. We thoroughly enjoyed our stay.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, baths, and especially service. Photos don’t nearly do it justice. Would give it a 12/10 if I could
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Haixiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the people
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service. Employees go above and beyond to ensure your comfort and are so lovely.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, room comfort

10/10 experience

This was one of the most extraordinary experiences I have had traveling!! The staff was extremely kind and thoughtful and it felt like staying with family. We were looking for an authentic Japanese experience and this hotel exceeded our expectations. We were so sad to leave. We used the onsen everyday and enjoyed the traditional Japanese breakfast every morning before skiing. The location was great, and we will definitely be back!!!!!!!!
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Chadwick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Must stay when in Hakuba

We stayed over the new year, and during the January 1st earthquake. This was our first time visiting Japan and we speak zero Japanese. We are so thankful to have stayed at this hotel with such an excellent team. We have done a lot of travel and we mean it when we say the staff at this hotel were the kindest and most supportive we have ever experienced. They had portable devices to translate and allow us to communicate, as well as a great staff member that spoke English! We had many questions with our ski and snowboard gear delivery, ordering taxis, and helping identify a new route to get to our next destination with travel disrupted due to the earthquake that the team enthusiastically helped with. On our departure day we missed our shuttle pick up from the hotel, and Kenji kindly drove us 15 minutes to the Hakuba Valley station himself just in time to make our transport to Nagano! He was a hero to us, and this was just one of the great experiences we had with this accommodation. Also the restaurant and Onsen are excellent!
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience. Will Be back for sure!

What an amazing experience. Extremely friendly staff that went out of their way to make our stay enjoyable. The onsen is a HUGE plus to help unwind from a day of skiing. One of the few that allows tattoos as well. Even my five year old daughter was able to enjoy it. Will definitely be staying again!
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

はははははは

Liked: Staff & service, amenities, property conditions & facilities
店員さんも優しいし温泉も焼肉さんも付いてる最高のホテルです、スキー終わった後一番おすすめです！！！！！！！
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Our stay here was great! The onsen is AMAZING! Small room but had everything we needed. And free breakfast! The bbq restaurant in the hotel is so delicious! The staff especially made our stay so wonderful, they were so accommodating and helpful, we’d never experienced hospitality like it!
Stayed 5 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hakuba Ryujin Onsen was amazing. The staff were wonderful, the rooms were nice and cozy, and the onsen was beautiful and relaxing. The breakfast was delicious and a great value, and the BBQ restaurant inside the hotel was also great. I would absolutely stay in this hotel again.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality with big hearts!

The team at Hakuba Ryugin Onsen is Fantastic! We stayed four nights over Xmas at this 8 rooms onsen hotel that’s 3 mins drive from Hakuba Goryu ski resort. The staff are big on smiles and enthusiasm, and anticipate our every needs.... little gifts for the kids (everyday!), complimentary onsen entrance tickets for our friends who were visiting for dinner, refill my hot water bottle every time I walk past, shovel snow off our car in the morning, and most awesome was a complimentary room upgrade when they saw that our two kids were not so tiny as to fit into a room with us with two double beds. Food was yummy; traditional Japanese breakfast , and a great yakaniku restaurant on site that’s reasonably priced and good quality. The onsen (public only, no private or family baths) was a real draw to finish up a day on the ski field.
Hand made by Okada-San for the kids on Xmas Eve
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place. Stayed here for 2 nights. We were seeking an authentic Japanese experience and found it here. The traditional breakfast was fresh and filling and we loved experiencing traditional food. The Onsen itself was clean and beautiful and not too crowded. A shuttle comes right to the property to bring you up to the base of Hakuba Groyu if you are planning to ski. What makes this place memorable are the staff. They were warm and hospitable. We felt like we were staying with family.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
部屋にスキースノボウェア用の乾燥室があるとありがたかった。 温泉は非常に良かった。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed here for three nights while skiing in Hakuba. We thought we would try a Japanese room and it was a wonderful experience. The beds were comfortable, the room had excellent heating, the staff were all AMAZING! The onsen was beautiful, especially while it was snowing outside. The restaurants were delicious and breakfast was a feast. We would recommend staying here and wold love to come back and stay again. Thank you
Stayed 3 nights in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to the mountain with a shuttle in front. We tried to call up to confirm a few things but no one answered. One we arrived we were pleasentily surprised.
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

wheelersgate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

It's a gem in the HAKUBA! Didn't know that the onsen is actually a public (self service one). Surprisingly the place is very clean and well maintained. Owner is very friendly and helpful. They serve good breakfast and the place is strategically located, there's also a good yakiniku place next door, you don't have to worry about food. It's rare that the onsen allows people with tattoos to enter, though i don't have one, i don't mind at all. This is the only onsen i had been that doesn't show any etiquette signs before entering the onsen too, i find it very casual and relax but i do hope that they'll let the patrons know basic etiquette plus nice should be kept down in the public place. I love this place a lot, especially the onsen, it's by far the best outdoor onsen i had ever been to. I'm missing the place already! Will definitely return end of this year!
Stayed 4 nights in Jan 2019

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