Hakuba Gondola Hotel

Slopeside fun with restaurant and bar/lounge

Choose dates to view prices

Where to?

Dates

October 2025

November 2025

Overview
Rooms
Location
Policies

Popular amenities

Bar
Breakfast included
Housekeeping
Laundry
Free WiFi
Restaurant

Explore the area

4631-4 Hokujo, Hakuba, Nagano-ken, 399-9301

Place, Hakuba Happo-One Ski Area
‪3 min walk‬
Place, Happo-one Adam Gondola
‪3 min walk‬
Place, Happo One Sakka Ski Lift
‪17 min walk‬

Room options

Double or Twin Room, Shared Bathroom

Sleeps 2
1 Double Bed OR 2 Twin Beds

Standard Double or Twin Room

Sleeps 2
2 Twin Beds OR 1 Double Bed

Double or Twin Room

Sleeps 2
2 Twin Beds OR 1 Double Bed

Shared Dormitory

Sleeps 1
1 Twin Bed

Family Room

Sleeps 4
1 Double Bed and 1 Twin Bunk Bed

Quadruple Room, Shared Bathroom

Sleeps 4
2 Twin Beds and 1 Twin Bunk Bed

Triple Room

Sleeps 3
1 Twin Bed and 1 Double Bed OR 3 Twin Beds

Triple Room, Shared Bathroom

Sleeps 3
3 Twin Beds

Family Room, Multiple Beds

Sleeps 5
1 Double Bed and 1 Twin Bunk Bed

About the neighborhood

Hakuba

Hakuba Gondola Hotel places you next to Hakuba Happo-One Ski Area and Hakuba Ski Jumping Stadium. This 108-room, 3-star hotel has conveniences like free breakfast, a restaurant, and ski-in/ski-out access.

What's nearby

Hakuba Happo-One Ski Area - 3 min walk - 0.2 miles
Happo-one Adam Gondola - 3 min walk - 0.2 miles
Happo One Sakka Ski Lift - 17 min walk - 0.9 miles
Hakuba Iwatake Ski Resort - 4 min drive - 1.5 miles
Hakuba Goryu Ski Resort - 6 min drive - 2.6 miles

Getting around

Hakuba Station - 9 min drive

Restaurants

‪Blizzard (Pizza) - ‬1 min walk
‪レストランシャモニー - ‬13 min walk
‪Refuel - ‬5 min walk
‪白馬八方おひょっくり八方本店 - ‬8 min walk
‪Sugar - ‬8 min walk

About this property

Hakuba Gondola Hotel

Slopeside fun with restaurant and bar/lounge

Guests staying at Hakuba Gondola Hotel enjoy ski-in/ski-out access, free WiFi in public areas, and laundry facilities. Transportation is made easy with a free ski shuttle. Staff members can help with accommodation requests, and provide luggage storage. This ski hotel also has a water dispenser.

Bathrooms have hair dryers and free toiletries.

Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Hot Tub
Laundry
Microwave

$84 nightly

Nov 3 - Nov 4

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available
Free ski shuttle

Food and drink

Free continental breakfast available daily 7:00 AM to 8:00 AM
A bar/lounge
A restaurant

Things to do

Ski equipment rentals
Ski storage
Ski-in/ski-out access

Family friendly

Laundry facilities

Conveniences

Laundry facilities
Luggage storage
Water dispenser

Guest services

Housekeeping (daily)

Accessibility

No elevator

Designated smoking areas

Room amenities

Bedroom

Bedsheets provided

Bathroom

Free toiletries
Hair dryer
Towels provided

Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests can access their accommodation through a private entrance

This property doesn't offer after-hours check-in

Access methods

Private entrance

Pets

This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Check-in: 4 PM—-11:30 PM
Check-out: 10 AM
Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a fire extinguisher and a smoke detector.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

Gondola Hotel

Hakuba Gondola

Hakuba Gondola Hotel Hotel

Hakuba Gondola Hotel Hakuba

Hakuba Gondola Hotel Hotel Hakuba

Frequently asked questions

What's there to see near Hakuba Gondola Hotel?

This hotel is located in Hakuba, just steps from Hakuba Happo-One Ski Area and Happo-one Adam Gondola, and within a short walk of Hakuba Ski Jumping Stadium. You'll also find Hakuba Goryu Ski Resort and Tsugaike Ski Resort within a short drive.

Is there parking available at Hakuba Gondola Hotel?

No, this hotel doesn't offer parking.

Does Hakuba Gondola Hotel feature a casino on the premises?

No, Hakuba Gondola Hotel doesn't have a casino.

Will I find an indoor pool at Hakuba Gondola Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hakuba Gondola Hotel?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and ski-in/out access.

Does Hakuba Gondola Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hakuba Gondola Hotel feature a restaurant that includes a breakfast menu?

Yes, Hakuba Gondola Hotel serves free continental breakfast each morning from its restaurant.

Will Hakuba Gondola Hotel allow pets to stay for free?

No, pets aren't allowed at Hakuba Gondola Hotel.

Does Hakuba Gondola Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Hakuba Gondola Hotel?

No, there aren't any guestrooms with balconies at Hakuba Gondola Hotel.

Hakuba Gondola Hotel Reviews

6.2

6.6/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

8/10 Good

JACOB

Feb 25, 2025

Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Feb 13, 2025

Stayed 1 night in Feb 2025

8/10 Good

Parker

Feb 4, 2025

Stayed 2 nights in Jan 2025

4/10 Poor

Wendy

Dec 31, 2024

Disliked: Cleanliness, amenities, property conditions & facilities

The people who work here are WONDERFUL. Sad that mgmt put them in this position. The facility is really in terrible shape, maintained in a patchwork, the grounds had snow boulders falling from roof and a treacherous entrance to reception. The worst arrival we've ever had; there was no shuttle service to the hotel. The roads were icy and there were no available taxis so we wandered around with gear and suitcases for 1 1/2 hours taking two nasty falls on the ice after a 12 hour trip to get there. Instead of skiing, we planned our second day of slope time there lugging our stuff back to the bus station for shipping in order to prepare for departure. The property is not a hotel, rather it's a dorm/hostel type of place. The shared bathroom was on another floor from us on 4, had one out of order, and it was flooded from the other leaking and smelly in the women's 3rd floor. Fire exits were blocked with old beds and furniture, tied open to window latches or inoperable with doors removed, no sprinklers, etc. It was completely dangerous as far as fire safety evac goes. Difficult to navigate by its byzantine corridors and lockers for gear don't lock. I never went to the communal shower but opted to use the hot springs (a 20 minute walk) after seeing the grunge reviews about not going in without shower shoes. If you wanted a nice bath there, it costs ¥3,000 extra which is more than the one in the village. Overall, the staff and location to lift were super.

Stayed 3 nights in Dec 2024

6/10 Okay

Albert

Feb 23, 2024

Does what is says on the tin, no frills

This is a very basic hotel, catering mostly to young Australian tourists. It is extremely conveniently located next to the Happo One gondola and several popular bars / restaurants. The rooms are clean and generally the staff were very helpful, but the physical state of the building and the smell of diesel fuel is a little off putting. The breakfast is very basic but in the hotel’s defence, everything was pretty much exactly as described and the price reflects the value you get here.

Stayed 3 nights in Feb 2024

2/10 Terrible

David

Jan 5, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location. Noisy until late from the bar. Dirty room with hole in the wall. Mostly polite staff, one rude staff member checking in. Maybe good choice for younger party crowd.

Stayed 2 nights in Jan 2024

10/10 Excellent

Federico

Jan 3, 2024

Stayed 2 nights in Dec 2023

4/10 Poor

Kelsey

Dec 26, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Dec 2023

2/10 Terrible

Benjamin

Traveled with partner

Jan 31, 2023

Disliked: Staff & service, amenities, property conditions & facilities

This place is the definition of everything that is wrong with Hakuba!! A fossil of the 1998 Olympics, now owned and operated by Australians, like the rest of Hakuba. Walking into this hotel was like teleporting straight into Front Valley, Perisher. The only Japanese person we seen, was told to speak english by reception staff when he asked for his room number in Japanese. Disgraceful!!

Stayed 1 night in Jan 2023

2/10 Terrible

Stuart

Jan 21, 2023

Disliked: Staff & service, room comfort

Rooms are far too small and cramped insufficient power points to charge mobile lighting way too dim you can hardly see anything they don’t have a courtesy bus to local bus depot and if Taxis are unavailable as they were well it’s just too bad for you .they gave 3 busses sitting there but apprantley they belong to another company steps are way too steep and would be illegal in Australia breakfast was a joke overall disappointing stay

Stayed 3 nights in Jan 2023

4/10 Poor

Saihung

Traveled with group, Traveled with partner

Jan 20, 2023

Disliked: Amenities

The location for Happo One basically can't be beat. You can throw a snowball to the Gondola from in front of the building. The building is old and there is only Wi-Fi in the guest lounge. I tried to email the staff for some information multiple times over a month and they never responded.

Stayed 4 nights in Jan 2023

2/10 Terrible

Woody Ki Fung

Traveled with group

Jan 9, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Not as advertised. Definitely not a 3 star hotel. No wifi - at first I was wondering why all these folks are hanging out at the reception area. It turned out that there's the only spot in the "hotel" with WIFI. There is no in room wifi. This "hotel" definitely does not have "Free Wifi" to me. Although "check in policies" said check in time is from 4pm to 11:30pm, there was no staff at the reception at 9:30pm. There is a little envelope with your name and the room key in it at the reception... The lack of any amenities other than body soap, shampoo and some filthy towel. There is no kettle or hair dryer in the room, which I consider a standard for 3 star hotel. In other 3 star hotels, you can pick up razor, toothbrush or whatever at the counter. There is none in this hotel. No drinkable water - There is a vending machine at the front door, but you know what, water was sold out. A guy from another group looked at me and said "There is no water bro, what are you gonna get?...." Unstable, structurally unsound bunk bed. OK, I paid I think 3000 more to get the room with 3 twin beds, and what I got was a double bed and a bunk bed...The bunk bed makes all kind of squeaking noise when I was just trying to get onto the top bed. It feels really dangerous Breakfast with no meat - I have lived in Japan for a long time, and I have stayed in many cheaper hotels, but this hotel provides by far the worst breakfast. There was only bread(toast) with jam and cereal for food. Don't bother.

2/10 Terrible

IZUMI

Jan 8, 2023

10/10 Excellent

Hayley

Traveled with partner

Dec 31, 2022

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We usually stay in a ski resort type hotel, but decided to try a different hotel this time and we’re not disappointed. This hotel has no frills, breakfast is a very simple affair, but it’s convenient, reasonable and the staff are friendly. Be aware, if you hire your kit from the hotel, it’s convenient in terms of location and price, but the opening hours for rental are limited. We turned up at midday expecting to be able to do half a day of boarding, to find they had closed and didn’t reopen until 4pm after the slopes closed, which was frustrating. All in all though a great place to stay, the bar was fun to visit and it had a great Aussie vibe.

2/10 Terrible

Mark

Traveled with family

Dec 28, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Property is old and not maintained well. Breakfast is poor. Rooms are small, old and dirty. Understaffed and awful manager. Lazy, does not want to help with anything. Very poor service

10/10 Excellent

Thomas

Traveled with group

Feb 8, 2022

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2022

4/10 Poor

Gregory

Traveled with family

Jan 14, 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Jan 2022

8/10 Good

Serge

Traveled with family

Jan 5, 2022

Liked: Cleanliness, staff & service

Good budget option for not fuzzy travelers.

I chose this hotel as we were on a budget. Two nights during peak season would set me back around 150.000 yen. This hotel was below 60.000 yen for three nights which was the reason I reserved immediately without checking the reviews. Afterwards I started reading the reviews and then the worries started to grow... shared toilets, dirty, etc , were keywords which popped up in most reviews. When we arrived we were met by a polite Japanese person who checked us in. There is no parking, but next to the hotel is a snowfree parking for 1000 yen a night. The room was spacious and really nice and warm. It's a bit old, but nothing to complain about. We had a family room with toilet and shower and bath. The toilet and the bath unit are together so this was a little inconvenient for a family of 5...but certainly not 100.000 yen worth of inconvenience. We had a double bed for the parents which was comfortable, we had a bunk bed for two kids, but the upper bed was too noisy, so we took the mattress and put it on the ground. The third bed was a sleeping sofa which was not comfortable due to a hard part which splits the sofa/bed in the middle. But we were all dead tired, so we slept through all incomfort. In the morning we had a free breakfast with toast and jam, cereals and boiled eggs. The area is very nice and lively and it's really in front of happo gondola. My family are all boarders though so we drove to hakuba 47 which is a 10 minute drive. All in all, we had a great time, thanks!

Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveler

Jan 3, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

Overall, I had a great stay at the Hakuba Gondola Hotel. The room were clean, very comfortable, and The staff was amazing. I highly recommend this hotel for anyone visiting Hakuba.

Stayed 2 nights in Dec 2021

10/10 Excellent

Sathish Kumar

Jan 2, 2022

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent !! Convenient location for Ski in-Ski out and Dining

Stayed 2 nights in Dec 2021

8/10 Good

LeAnn808, Yamaguchi, Japan

Traveled with family

Jan 5, 2021

Liked: Cleanliness, staff & service

Very good location, it is an older style lodging which I knew ahead of time by reading the reviews, I was not expecting anything more. Water pressure is good and the showers water is hot which is needed after a day of snowboarding. It met my needs. A place to stay to rest and shower, and free breakfast in the morning. Would stay again if I could bring my dog next time.

Stayed 5 nights in Dec 2020

10/10 Excellent

Kurt

Traveled with group

Jan 4, 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, top tier service

Walking distance to the gondola is what drove us to select this hotel, but the service and amenities made it the perfect place. We had 3 to a room and it was not too bad for space. The attached bar and restaurant were always welcoming and the hotel includes a spacious dry room with lockers to put your gear after hitting the slopes. Overall, a great stay and would definitely recommend.

Stayed 1 night in Dec 2020

2/10 Terrible

Geoffery

Jan 3, 2021

Stayed 2 nights in Dec 2020

10/10 Excellent

Verified traveler

Dec 28, 2020

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Dec 2020

10/10 Excellent

BernieComerford, Wellington NZ

Traveled with family

Jan 11, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An amazing location. Lovely helpful staff. Great bar. Our rooms were a good size with ensuite and lovely view of the mountain. Loved the small chub to relax in at the end of the day. English breakfast that was included in the price was perfect. Looking forward to returning one day.

Stayed 5 nights in Dec 2019

Orbitz's Latest Trends

Hotels

Flights

Cars

Rent a car Hanover

Hakuba Gondola Hotel

Choose dates to view prices

Photo gallery for Hakuba Gondola Hotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Double or Twin Room, Shared Bathroom

Double or Twin Room, Shared Bathroom

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

View all photos for Double or Twin Room

Double or Twin Room

Shared Dormitory

View all photos for Family Room

Family Room

View all photos for Quadruple Room, Shared Bathroom

Quadruple Room, Shared Bathroom

View all photos for Triple Room

Triple Room

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom

Family Room, Multiple Beds

About the neighborhood

Hakuba

What's nearby

Getting around

Restaurants

About this property

Hakuba Gondola Hotel

Similar properties

Hakuba PAIPU NO KEMURI

Property amenities

Internet

Parking and transportation

Food and drink

Things to do

Family friendly

Conveniences

Guest services

Accessibility

More

Room amenities

Bedroom

Bathroom

More

Policies

Check-in

Check-out

Special check-in instructions

Access methods

Pets

Property payment types

Important information

You need to know

We should mention

Property is also known as

Frequently asked questions

Reviews

Hakuba Gondola Hotel Reviews

6.6/10

6.4/10

5.0/10

5.6/10

5.6/10

Reviews

8/10 Good

JACOB

JACOB

8/10 Good

Jonathan

Jonathan

8/10 Good

Parker

Parker

4/10 Poor

Wendy

Wendy

6/10 Okay

Albert