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Courtyard by Marriott Hakuba

4.0 star property

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Exterior
Deluxe Room, 2 Twin Beds (Japanese Western) | Desk, laptop workspace, blackout drapes, free WiFi
Breakfast, lunch, dinner served; local and international cuisine
Breakfast, lunch, dinner served; local and international cuisine
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
2937 Hokujo, Kitaazumi-gun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪9 min walk‬
  • Place, Hakuba 47 Winter Sports Park
    ‪13 min walk‬

Room options

View all photos for Deluxe Room, 2 Twin Beds (Japanese Western)

Deluxe Room, 2 Twin Beds (Japanese Western) | Desk, laptop workspace, blackout drapes, free WiFi

Deluxe Room, 2 Twin Beds (Japanese Western)

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds (Japanese Western)

Desk, laptop workspace, blackout drapes, free WiFi

Superior Room, 2 Twin Beds (Japanese Western)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Hot Spring)

Desk, laptop workspace, blackout drapes, free WiFi

Premium Room, 1 King Bed (Hot Spring)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Twin Beds

Desk, laptop workspace, blackout drapes, free WiFi

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Hot Spring)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds (Hot Spring)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 2 Twin Beds (Dog Friendly, With Hot-Spring Bath)

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

Desk, laptop workspace, blackout drapes, free WiFi

Room, 1 King Bed (Dog Friendly, With Hot-Spring Bath)

  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Hakuba

Hakuba Happo-One Ski Area is within a mile (2 km) of Courtyard by Marriott Hakuba, and other popular attractions like Hakuba Goryu Ski Resort are within a few miles (5 km). This 4-star hotel has 72 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 miles
  • Hakuba Happo-One Ski Area - 9 min walk - 0.5 miles
  • Hakuba Olympic Museum - 12 min walk - 0.7 miles
  • Hakuba 47 Winter Sports Park - 13 min walk - 0.7 miles
  • Happo-one Adam Gondola - 4 min drive - 1.3 miles

Getting around

  • Hakuba Station - 11 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 102 min drive

Restaurants

  • ‪トロイメライ - ‬15 min walk
  • ‪Sounds Like Café - ‬5 min walk
  • ‪What's Good Cafe - ‬18 min walk
  • ‪Penguin Cafe - ‬7 min walk
  • ‪Calico - ‬6 min walk

About this property

Courtyard by Marriott Hakuba

At Courtyard by Marriott Hakuba, guests have access to a 24-hour gym, free WiFi in public areas, and conference space. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with dry cleaning or laundry, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this hot springs hotel include free newspapers, a garden, and a vending machine.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Refrigerators, electric kettles, and phones are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,850 for adults and JPY 1,850 for children
  • A restaurant

Restaurants on site

  • DINING and BAR LAVAROCK

Things to do

  • 24-hour gym
  • Ski passes

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 1,432 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Garden

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Transfer shower
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Banquet hall
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for JPY 5500 per pet, per stay
  • Dogs only
  • 2 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 3850 for adults and JPY 1850 for children
  • Pet fee: JPY 5500 per pet, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Laforet Club Hotel Happo
Laforet Club Hakuba Happo
Laforet Club Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba Hakuba
Hakuba Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Laforet Club Hotel Hakuba Happo
Courtyard Marriott Hakuba Hotel
Courtyard Marriott Hakuba
Hotel Courtyard by Marriott Hakuba
Courtyard Marriott Hotel
Courtyard Marriott
Laforet Club Hakuba Happo
Courtyard by Marriott Hakuba Hotel
Courtyard by Marriott Hakuba Hakuba
Courtyard by Marriott Hakuba Hotel Hakuba

Frequently asked questions

Is free cancellation available at Courtyard by Marriott Hakuba?

Courtyard by Marriott Hakuba provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Courtyard by Marriott Hakuba?

This hotel is located in Hakuba and just steps from Hakuba Art Museum and Hakuba Ski Jumping Stadium. You'll also find Hakuba Happo-One Ski Area and Hakuba Goryu Ski Resort within a short drive.

Will I be able to park at Courtyard by Marriott Hakuba?

Yes, self parking is offered for free at the hotel.

Does Courtyard by Marriott Hakuba include a casino at the property?

No, Courtyard by Marriott Hakuba doesn't have a casino.

Is there an indoor pool at Courtyard by Marriott Hakuba?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Courtyard by Marriott Hakuba?

Couples staying at this hotel will appreciate amenities like a pillow menu as well as a restaurant and a restaurant bar.

Does Courtyard by Marriott Hakuba have a hot tub?

No, this hotel doesn't have a spa tub.

Does Courtyard by Marriott Hakuba feature a restaurant that includes a breakfast menu?

Yes, Courtyard by Marriott Hakuba serves a full breakfast for a surcharge each morning at DINING and BAR LAVAROCK.

Does Courtyard by Marriott Hakuba allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Courtyard by Marriott Hakuba for a fee of JPY 5500 per pet, per stay. The property also provides food and water bowls.

Does Courtyard by Marriott Hakuba have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Can I book a room with a balcony at Courtyard by Marriott Hakuba?

No, there aren't any guestrooms with balconies at Courtyard by Marriott Hakuba.

Does Courtyard by Marriott Hakuba host weddings?

There are wedding services available at Courtyard by Marriott Hakuba if that's in your vacation plans.

Courtyard by Marriott Hakuba Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 119 out of 197 reviews
Rating 8 - Good. 55 out of 197 reviews
Rating 6 - Okay. 14 out of 197 reviews
Rating 4 - Poor. 6 out of 197 reviews
Rating 2 - Terrible. 3 out of 197 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Caroline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great oasis in the mountains with great service and food
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay

The gentleman who check us in was very helpful and friendly and provided such good service!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

4/10 Poor

Jason

Traveled with family
Liked: Cleanliness, property conditions & facilities
I usually love a Marriot however please be aware that if you are going anywhere outside the hotel transport is terrible & the Marriot Courtesy Bus will only take you to two places either the Train Station or the Bus interchange . What was an excellent stay was a disaster when leaving as we had to walk 700 metres to our departure transport .( Not the Hotels problem)however they could have offered to help . Apparently this is the hotels policy and I wish this was more clear as I wouldn’t have spent $10k to be treated this poorly when leaving in a massive Snow storm dragging luggage up the road ankle deep .
Stayed 7 nights in Feb 2025

10/10 Excellent

Nomiki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Kokoro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room with private Onsen Bath was AMAZING!! Definitely will so it again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with ski slop shuttle bus stop stop right outside the door The whole of Hakuba is not great for taxi or uber, but that is not the hotels problem We would recommend this hotel highly
Stayed 5 nights in Jan 2025

10/10 Excellent

Ryan

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen on the property was great, even had an outdoor section too. Rooms were modern and in good repair with excellent and helpful front reception staff!
Stayed 4 nights in Jan 2025

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Poor

Very poor experience at the hotel for a ski trip. Hotel has no transfer to the slopes and you are reliant on the infrequent local buses. Staff not particularly helpful with regards to anything (transport, restaurants etcetc). Nearly spoilt our trip to Japan. I wouldn’t recommend staying at this hotel for a ski trip (get something closer to the slopes). Very disappointing from a Marriot.
Stayed 4 nights in Dec 2024

10/10 Excellent

SIEW LEE

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ashley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Hakuba Marriott! It had a great gym, the in room onsen was perfect after a day on the slopes and the staff were so friendly. It was walkable to the main drag and provides a shuttle to the ski resorts right out front. It was nice to come back and enjoy a drink at the bar after dinner. We cannot wait to stay here again!
Stayed 2 nights in Jan 2024

4/10 Poor

Nicolas

Stayed 3 nights in Feb 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

4/10 Poor

Scott, Huntsville

Liked: Cleanliness
Disliked: Property conditions & facilities
This hotel might be great in the winter, but these green months really make you wonder if it deserves the high marks. The hotel restaurant has a limited menu and portions are less than filling. The “apple pie”consists of uncooked sliced apples, a scoop of ice cream and a toffee cracker. The front desk wanted to be helpful but no one could tell me about what was open in town, the hiking trails in the area, or where I could rent a bike. I know it’s summer, but this was an expensive stay at a shell of a hotel.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very helpful. Room conditions are great! More variety of Breakfast would be better. The restaurant decor is classic
Stayed 2 nights in Apr 2023

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, staff welcoming and very helpful. Access to restaurants and ski hire just around the corner. Would happily stay here again. Thank you

8/10 Good

Jay

Stayed 1 night in Dec 2022

4/10 Poor

Troy

Disliked: Staff & service, property conditions & facilities, room comfort

Not good stay

The bathroom floor has a ceramic peace which is very slippery. I fell down 2 times on my back and I started bleeding. The room was very small. Also they made us pay extra taxes which we didn’t know about. The view of the room was on the trash back yard. Not going there again.
Stayed 4 nights in Nov 2022

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrific hotel

Lovely clean hotel. Great location near the station and fantastic restaurants. The staff were very, very helpful and spoke English=h well.
Stayed 2 nights in Jan 2022

8/10 Good

Verified traveler

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a pet friendly room. No desk or western style chair in this room. These were very minor points. It was a very nice hotel
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is amazing!
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in is very slow. Receptionist not property trained. Room is clean and modern with hot spring tube.
Stayed 1 night in Jan 2020

8/10 Good

margaret koo

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Check in was very slow. So was check out. Room is very clean and they upgraded us to room with hot bath which is much needed. Lots of people in public hot bath after skiing. It’s very expensive we paid 75,000 yen for one night with hot bath. The second night we paid 60,000 yen without hot bath. The price us without breakfast.
Stayed 1 night in Jan 2020

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