Hotel Eden Palace Au Lac

4.0 star property
Boardwalk/promenade hotel with a sauna and a 24-hour business center

Choose dates to view prices

Photo gallery for Hotel Eden Palace Au Lac

Exterior
Creator video - submitted by Simblossom Nest
Breakfast, lunch, dinner served; beach views
Seasonal outdoor pool
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available

Explore the area

View in a map
11 Rue Du Theatre, Montreux, VD, 1820
  • Place, Montreux Casino
    ‪1 min walk‬
  • Place, Montreux Christmas Market
    ‪1 min walk‬
  • Place, Freddie Mercury Statue
    ‪3 min walk‬
  • Airport, Sion (SIR)
    ‪45 min drive‬

Room options

Standard Double Room

8.2 out of 10
Very good
(23 reviews)
  • 193 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

Junior Suite

9.0 out of 10
Wonderful
(16 reviews)
  • 269 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room

9.0 out of 10
Wonderful
(15 reviews)
  • 193 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Bed

Standard Room (Villa Eden)

  • Partial lake view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room (Villa Eden)

  • Lake view
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Montreux

Located in Montreux City Centre, Hotel Eden Palace Au Lac is next to Montreux Christmas Market and Montreux Casino. This 4-star hotel has 100 rooms and welcomes guests with a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Montreux Casino - 1 min walk - 0.0 miles
  • Montreux Christmas Market - 1 min walk - 0.1 miles
  • Place du Marche - 2 min walk - 0.1 miles
  • Freddie Mercury Statue - 3 min walk - 0.2 miles
  • Montreux Music & Convention Centre 2m2c - 15 min walk - 0.8 miles

Getting around

  • Montreux (ZJP-Montreux Train Station) - 8 min walk
  • Geneva International Airport (GVA) - 67 min drive

Restaurants

  • ‪Le Palais Oriental - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Les Voiles De La Rouvenaz - ‬3 min walk
  • ‪Molino - ‬2 min walk
  • ‪Chez-Gaston - ‬1 min walk

About this property

Hotel Eden Palace Au Lac

Boardwalk/promenade hotel with a sauna and a 24-hour business center
Guests of Hotel Eden Palace Au Lac enjoy a sauna, free WiFi in public areas, and meeting rooms. Self parking is available for CHF 25 per night. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this family-friendly hotel include conference space, a 24-hour business center, and a seasonal outdoor pool.
Guests can expect free WiFi and 110-cm flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and desks.
Recreational amenities at the hotel include a sauna and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Onsite parking available only on request
  • Uncovered self parking on site (CHF 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; CHF 26 for adults and CHF 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Gaston

Things to do

  • Indoor pool (guest access)
  • Personal motorized watercraft
  • Sauna
  • Seasonal outdoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • In-room babysitting (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1896
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 110-cm flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25.00 per pet, per night
  • Service animals exempt from fees

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 69.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 7.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 26 for adults and CHF 13 for children
  • Uncovered self parking fee: CHF 25 per night
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 69.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, mobile payments, and cash.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June 15 to September 01.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Eden Au Lac
Eden Lac
Eden Palace Au Lac
Eden Palace Au Lac Hotel
Eden Palace Au Lac Montreux
Hotel Eden Au Lac
Hotel Eden Palace
Hotel Eden Palace Au Lac
Hotel Eden Palace Au Lac Montreux
Lac Palace
Eden Palace Au Lac Hotel Montreux
Hotel Eden Palace Au Lac Hotel
Hotel Eden Palace Au Lac Montreux
Hotel Eden Palace Au Lac Hotel Montreux

Frequently asked questions

Is a free cancellation option available at Hotel Eden Palace Au Lac?

Hotel Eden Palace Au Lac offers free cancellation on certain room rates. For additional details, look at the cancellation policy on Orbitz.

What is there to do around Hotel Eden Palace Au Lac?

This hotel is situated in Montreux City Centre, just steps from Montreux Christmas Market and Montreux Casino, and within a short walk of Freddie Mercury Statue. You'll also find Place du Marche and Château de Chillon less than a mile away.

Will I be able to park at Hotel Eden Palace Au Lac?

Yes, uncovered parking is offered for CHF 25 per night.

Does Hotel Eden Palace Au Lac feature a casino?

No, Hotel Eden Palace Au Lac doesn't have a casino.

Will I find an indoor pool at Hotel Eden Palace Au Lac?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from June 15 until September 01.

Is Hotel Eden Palace Au Lac a good place to stay for couples?

At this lakeside hotel, couples will appreciate amenities like a bar plus some guestrooms include lake views and minibars.

Are there hot tubs at Hotel Eden Palace Au Lac?

No, but guests can enjoy a sauna at this hotel.

Does Hotel Eden Palace Au Lac have a restaurant that serves breakfast?

Yes, Hotel Eden Palace Au Lac serves buffet breakfast for a surcharge each morning at Chez Gaston.

Will Hotel Eden Palace Au Lac allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Eden Palace Au Lac for a fee of CHF 25.00 per pet, per night.

Are there connecting rooms at Hotel Eden Palace Au Lac?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Eden Palace Au Lac?

The closest major airport to Hotel Eden Palace Au Lac is Sion (SIR), which is about 25 mi away.

Are there rooms with balconies that I can book at Hotel Eden Palace Au Lac?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy lake or mountain views.

Does Hotel Eden Palace Au Lac offer wedding services?

If you plan to exchange vows during your trip, consider the wedding services available at Hotel Eden Palace Au Lac.

Hotel Eden Palace Au Lac Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 371 out of 1000 reviews
Rating 8 - Good. 384 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 59 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fabulous hotel with a fabulous location. Staff was amazing, room was large for a european hotel and the breakfast was delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark, Southport

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Karolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this hotel! Greeted by George who was terrific as was the other staff. Room was beautiful with a small but gorgeous view of Lake Geneva. Close to the Promonade, the bus, shopping, etc. We highly recommended!
Stayed 3 nights in Sep 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

2/10 Terrible

Rauf

Disliked: Cleanliness, property conditions & facilities
Window open all night old window ac with pipe
Stayed 1 night in Sep 2025

6/10 Okay

Alison

Stayed 1 night in Sep 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Felt very luxurious. Fantastic view over the lake. Friendly staff. Clean and comfortable. Highly recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Forbes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ming

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place to stay
Stayed 1 night in Sep 2025

8/10 Good

Hans

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the lake is perfect. The hotel is showing its age. The main Stairway is dangerous since the last step has a different height wich makes it a trip hazard!
Stayed 1 night in Sep 2025

10/10 Excellent

YASUKO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to check out at 7am because of the train departure. But breakfast started from 7am. I asked it's ok to prepare the breackfast for us. Hotel stuff said ok. And it was nice. Thank you.
Stayed 1 night in Sep 2025

10/10 Excellent

Anubhav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location!
Stayed 2 nights in Jul 2025

10/10 Excellent

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property
Stayed 2 nights in Jul 2025

8/10 Good

Sundae

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel and great location. Unfortunately we didn’t get to enjoy the hotel as much as we would have liked as out mostly for the jazz festival
Stayed 2 nights in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property would definitely stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Seema

Liked: Cleanliness, staff & service, property conditions & facilities
Location !!
Stayed 2 nights in Jul 2025

10/10 Excellent

Igor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Views of the lake to die for! A great option for a weekend getaway. Visited during Montreux Jazz Festival and it’s also very conveniently located to the festival stage
Stayed 1 night in Jul 2025

10/10 Excellent

Cassia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise on earth

Beautiful location facing the lake and the mountains. Restaurant with indoor and outdoor seating. Helpful staff. It couldn’t be better.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicholas

Stayed 1 night in Jul 2025

4/10 Poor

arnaldo

Traveled with partner
Disliked: Staff & service, amenities
Definitely not a four star. With good will, three. Tired hotel, in need of renovation.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Traveled with partner
That was good and amazing 👍
Stayed 3 nights in Jun 2025

4/10 Poor

Atul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Standard rooms are Terrible

Our booking was for three. The room was absolutely not set up to accommodate three. Extremely tiny room. We were promised a third bed as per our booking. There was no space in the room to out the third bed. There were Flies in the room- terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Xxx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel in front of lake. Super comfortable stay. Friendly staff and breakfast buffet with so many options. Absolutely loved my stay.
Stayed 1 night in Jun 2025

8/10 Good

Nicolas

Stayed 1 night in Jun 2025