2/10 Terrible
Monica
Jun 3, 2025
I have stayed at thos resort 4 previous times. However, my family was supposed to stay another week beginning May 21st. After our flight was delayed 4 times, and then finally cancelled, we had to cancel our trip as the airline could not get us 3 tickets to get to Jamaica. This resort has refused to refund us for our cancelled trip even though the cancellation was at no fault of our own and we provided all of the supporting documentation. I will never book to stay at this resort again.
Monica
Stayed 6 nights in May 2025