Hotel Riu Ocho Rios - All Inclusive

Family-friendly beachfront location with 5 outdoor pools

Choose dates to view prices

Where to?

Dates

November 2025

December 2025

6 bars/lounges, 2 swim-up bars, 2 poolside bars

4 restaurants, dinner served, Italian cuisine

Overview
Rooms
Location
Policies

Very good

Popular amenities

Breakfast included
Bar

Explore the area

Mammee Bay, Ocho Rios, Saint Ann

Place, Dunn's River Falls
‪6 min drive‬
Place, Dolphin Cove
‪6 min drive‬
Place, Mystic Mountain
‪8 min drive‬
Airport, Ocho Rios (OCJ-Ian Fleming Intl.)
‪33 min drive‬

Room options

1 bedroom, free minibar, in-room safe, individually decorated

Double Room, Partial Ocean View (L)

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

Good

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

Good

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

Very good

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

Exceptional

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (U)

Very good

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

Wonderful

743 sq ft
1 bedroom
Sleeps 2
1 King Bed

Junior Suite, Garden View (B2C-US)

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-US)

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Suite, Ocean View (B2C-US)

743 sq ft
1 bedroom
Sleeps 2
1 King Bed

Double Room, Ocean View (B2C-US)

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Family Room, 2 Bedrooms (U)

Very good

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Family Room (U)

Very good

377 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Double Room, Oceanfront (L)

301 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

301 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Family Room (L)

377 sq ft
Sleeps 4
2 Double Beds

Family Room (E)

Exceptional

377 sq ft
Sleeps 4
2 Double Beds

Family Room, 2 Bedrooms (L)

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed

Junior Suite, Garden View (L)

366 sq ft
1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

743 sq ft
1 bedroom
Sleeps 2
1 King Bed

Family Room (B2C-US)

301 sq ft
Sleeps 4
2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

301 sq ft
Sleeps 6
1 King Bed and 2 Double Beds

Standard Double Room (E)

Exceptional

301 sq ft
Sleeps 2
1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (E)

640 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Twin Beds

Double Room, 2 Bedrooms, Ocean View (U)

Good

301 sq ft
2 bedrooms
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

Exceptional

366 sq ft
2 bedrooms
Sleeps 8
2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (U)

Good

366 sq ft
2 bedrooms
Sleeps 8
2 Double Beds

Double Room, Ocean View (C)

Very good

301 sq ft
1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Double Room, Garden View (C)

Good

301 sq ft
1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

301 sq ft
2 bedrooms
Sleeps 6
4 Double Beds OR 2 King Beds

Junior Suite, Garden View (C)

Very good

366 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

366 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (C)

Exceptional

366 sq ft
1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

Exceptional

646 sq ft
2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Family Room (C)

377 sq ft
1 bedroom
Sleeps 4
2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

Exceptional

291 sq ft
2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds

Junior Suite, Connecting Rooms, Garden View (C)

355 sq ft
2 bedrooms
Sleeps 8
4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (C)

355 sq ft
2 bedrooms
Sleeps 8
4 Double Beds

Suite, Ocean View (C)

743 sq ft
1 bedroom
Sleeps 2
1 King Bed

Double Room, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms
Sleeps 4
4 Double Beds OR 2 King Beds

Double Room, Garden View (B2C-CA)

1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

2 bedrooms
Sleeps 6
4 Double Beds OR 2 King Beds

Family Room (B2C-CA)

1 bedroom
Sleeps 4
2 Double Beds

Junior Suite, Oceanfront (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 4
1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

1 bedroom
Sleeps 2
1 King Bed

Family Room, 2 Bedrooms (B2C-CA)

2 bedrooms
Sleeps 6
1 King Bed and 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

2 bedrooms
Sleeps 8
4 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

2 bedrooms
Sleeps 8
4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

2 bedrooms
Sleeps 8
2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

2 bedrooms
Sleeps 8
2 Double Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

1 bedroom
Sleeps 4
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (L)

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

1 bedroom
Sleeps 8
2 Double Beds OR 1 King Bed

Double Room, Garden View (Kids Free | C)

1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Double Room, Garden View (Kids Free | B2C-CA)

1 bedroom
Sleeps 3
1 King Bed OR 2 Double Beds

Family Room -6 guests-

645 sq ft
Sleeps 6

Quadruple Room

376 sq ft
Sleeps 4

Double Room with Sea View

Sleeps 4

Double Room, Ocean View (U)

Very good

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Double Room, Oceanfront (U)

Excellent

301 sq ft
Sleeps 2
2 Double Beds OR 1 King Bed

Room Standard with side view

301 sq ft
Sleeps 2

Room Standard with Ocean View

301 sq ft
Sleeps 2

Suite Junior with Garden View

365 sq ft
Sleeps 4

Suite Junior with Panoramic View

365 sq ft
Sleeps 4

Suite with Sea View

742 sq ft
Sleeps 2

About the neighborhood

Ocho Rios

Located within 2 miles (3 km) of Green Grotto Caves, Hotel Riu Ocho Rios - All Inclusive places you within a few miles (5 km) of Dunn's River Falls. This 901-room, 3.5-star property has 5 outdoor pools along with a private beach and a full-service spa.

What's nearby

Dunn's River Falls - 6 min drive - 2.7 miles
Dolphin Cove - 6 min drive - 2.9 miles
Mystic Mountain - 8 min drive - 3.5 miles
Ocho Rios Fort - 10 min drive - 4.4 miles
Turtle Beach - 13 min drive - 5.6 miles

Getting around

Sir Donald Sangster Intl. Airport (MBJ) - 91 min drive

Restaurants

‪St. Ann International Restaurant - ‬10 min walk
‪Mandalay Asian Restaurant - ‬3 min walk
‪Riu Ocho Rios Sports Bar - ‬1 min walk
‪Burger King - ‬7 min drive
‪KFC - ‬4 min drive

About this property

Hotel Riu Ocho Rios - All Inclusive

Family-friendly beachfront location with 5 outdoor pools

Hotel Riu Ocho Rios - All Inclusive features a private beach, a full-service spa, and 5 outdoor pools. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this beach property include a free water park, a children's pool, and a gym.

TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Free minibar items, balconies, and ceiling fans are also available. Housekeeping is available on request.

A private beach, a health club, and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

4 outdoor pools, sun loungers, lifeguards on site

Pool
Hot Tub
All inclusive
Spa

$354 nightly

Nov 3 - Nov 4

Total with taxes and fees

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available

Food and drink

Free buffet breakfast available daily 7:00 AM to 11:30 AM
2 poolside bars
2 swim-up bars
4 restaurants
6 bars/lounges
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

Kulinarium
Mandalay
Piacenza
St. Ann

Things to do

24-hour gym
5 outdoor pools
Beach volleyball
Billiards/pool table
Children's club
Children's pool
Fitness classes
Free water park
Full-service spa
Hot tub
Personal motorized watercraft
Sailing
Sauna
Scuba diving
Snorkeling
Steam room
Surfing/bodyboarding
Tennis
Waterslide
Windsurfing

Family friendly

5 outdoor pools
Children's club
Children's pool
Free water park access
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk

Guest services

Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

2 meeting rooms

Outdoors

Beach loungers
Beach towels
Garden
On a private beach
Pool loungers
Pool umbrellas
Vegetable garden

Full-service spa

5 treatment rooms
Aromatherapy
Body wraps
Couples treatment rooms
Facials
Hot tub
Manicures/pedicures
Outdoor treatment areas
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

4 buildings
6 floors
Art Deco architecture
At least 80% lighting from LEDs
Built in 2005
Comprehensive food waste policy
Comprehensive recycling policy
Designated smoking areas
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

TV with satellite channels

Food and drink

Free bottled water
Free stocked minibar

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Ceiling fan
Eco-friendly toiletries
Energy-saving switches in guestrooms
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property uses a grey water recycling system

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-11 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 21 years old.
This property accepts credit cards and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
Registered guests are the only ones allowed in guestrooms.
No cribs or infant beds are available.
No rollaway or extra beds are available.

Property is also known as

All Inclusive RIU Ocho Rios

Ocho Rios All Inclusive

Ocho Rios RIU

Ocho Rios RIU All Inclusive

RIU Ocho Rios

RIU Ocho Rios All Inclusive

Club Hotel Riu Ocho Rios

ClubHotel Riu Ocho Rios Jamaica

Rio Ocho Rios

Riu Hotel Ocho Rios

Riu Ocho Rios Jamaica

Riu Ochos Rios

Rui Ocho Rios

RIU Ocho Rios All Inclusive All-inclusive property

RIU Ocho s Inclusive inclusiv

RIU Ocho Rios All Inclusive

Hotel Riu Ocho Rios - All Inclusive Ocho Rios

Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Frequently asked questions

Are free cancellation options available at Hotel Riu Ocho Rios - All Inclusive?

Hotel Riu Ocho Rios - All Inclusive offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Riu Ocho Rios - All Inclusive?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Ocho Rios - All Inclusive on Nov 18, 2025 start from $256.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Hotel Riu Ocho Rios - All Inclusive?

This property is located in Ocho Rios, close to Dunn's River Falls, Mystic Mountain, and Ocho Rios Fort. You'll also find Jamaica Beaches and Turtle River Park within a short drive.

Is there parking available at Hotel Riu Ocho Rios - All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is there a spa available at Hotel Riu Ocho Rios - All Inclusive?

There is a full-service spa available for guests to enjoy and services include beach massages, couples treatments, and aromatherapy.

Does Hotel Riu Ocho Rios - All Inclusive feature a casino at the property?

No, Hotel Riu Ocho Rios - All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotel Riu Ocho Rios - All Inclusive?

No, this property doesn't have an indoor pool; however, there are 5 outdoor pools and a hot tub.

Is Hotel Riu Ocho Rios - All Inclusive a good place to stay for couples?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, 5 outdoor pools, and 2 poolside bars.

Are there hot tubs at Hotel Riu Ocho Rios - All Inclusive?

Yes, this all-inclusive property has a spa tub.

Does Hotel Riu Ocho Rios - All Inclusive have a restaurant with a breakfast menu?

Yes, Hotel Riu Ocho Rios - All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Hotel Riu Ocho Rios - All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Riu Ocho Rios - All Inclusive.

Are there connecting rooms at Hotel Riu Ocho Rios - All Inclusive?

No, there aren't connecting guestrooms at this all-inclusive property.

Where is the closest airport to Hotel Riu Ocho Rios - All Inclusive?

The closest major airport to Hotel Riu Ocho Rios - All Inclusive is Ocho Rios (OCJ-Ian Fleming Intl.), which is 15.1 mi away (32 minutes by car).

Are there rooms with balconies at Hotel Riu Ocho Rios - All Inclusive?

Yes, every guestroom at Hotel Riu Ocho Rios - All Inclusive comes with a balcony.

Does Hotel Riu Ocho Rios - All Inclusive have a wedding venue on site?

Take advantage of the wedding venue at Hotel Riu Ocho Rios - All Inclusive if you plan to say "I do" during your trip.

Hotel Riu Ocho Rios - All Inclusive Reviews

8.2

Very Good

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Carlton

Oct 8, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Sep 2025

8/10 Good

Quantisha

Traveled with family

Sep 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

So when we first arrived at the hotel that night check in was not all that good. The reason being is when I booked a trip I booked for two twin beds and when we got to the reception she said they do not book room by beds they booked by View which did not make sense! If you book by view how do you know what type of bed is in the room? So she wound up putting me and my friend girl and a king size bed that we had to share. She showed very little empathy! And the only solution she offer us was to sleep in the king size bed that night check out the next day at 12:00 and hope that we get a room around 3 or 4:00 with a twin size bed! We just decided to keep the full size king bed and make the best of it! So aside from that the beds in the room were a little hard and they had a little couch that looked like it had just been pulled off the trash can literally it was dirty and full of rust! So we didn't use that. Aside from that everything else in the room was nice they did provide you with unlimited alcohol in a mini bar and sodas in the refrig that they replenished every day and also water bottles. Housekeeping was on point they would come in your room when you had the green sign on the door and make up your bed clean up your room and replenish your towels they were really good with that. The hotel do you have some activities they did have where you can do excursions which was really nice. They do have an on-site Spa which is really nice end a gym. The other thing that I found odd

Stayed 5 nights in Sep 2025

10/10 Excellent

shellyAnn

Traveled with family

Sep 27, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything was good

Stayed 4 nights in Sep 2025

10/10 Excellent

Amber

Sep 27, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Sep 2025

10/10 Excellent

Delain

Traveled with family and small children, Traveled with family

Sep 18, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great service & lot if entertainment & great food options. Many thanks to Sashaun, Sheldon, & Savon!!!

Stayed 7 nights in Sep 2025

8/10 Good

LINCOLN

Sep 17, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Sep 2025

6/10 Okay

Viryenia C

Traveled with partner

Sep 15, 2025

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

Restrooms needs a little bit more cleaning specially behind the paper toilet dispenser i found a small spider behind the garbage can took 1 day for housekeeping to bring me a blanket and i wish when i booked this someone said that the airport was so far away from the resort 1 hour and half and taxis were so expensive

Stayed 3 nights in Sep 2025

6/10 Okay

Nandy

Aug 27, 2025

Ok stay. The evening entertainment makes it worthwhile.

Stayed 6 nights in Aug 2025

6/10 Okay

SAMAR

Traveled with partner

Aug 21, 2025

Liked: Cleanliness, staff & service

Staff was friendly and they had good amenities. The drawback was that by 8/9 everything was closed.

Stayed 4 nights in Aug 2025

6/10 Okay

Jeffrey

Traveled with group, Traveled with family

Aug 1, 2025

Liked: Property conditions & facilities

Disliked: Staff & service, amenities

Staff was non existent and didn’t do anything if you had a problem. The check in process is the worst of any resort in the Caribbean. Be prepared to be in line for over 2 hours to check in. Each person takes 15 to 20 minutes for some reason. Blood on my sheets when I checked in. Nobody cared. Food was ok. Deserts are the crappy cheap fake cakes and pastry you get at Chinese buffets. Fish was raw in the middle one night (have pictures of all of this). No atm on the property. They instruct you to walk to another hotel to get cash out? When I did need change they can’t break a $100 bill. What kind of resort can’t break a 100? Half the resort is calm and peaceful with an infinity pool. The other side has crappy dj’s at the pool making your room shake. The whole resort has a carnival cruise line vibe (all party no relaxing). I understand that’s what some people want but if I pay to go to the Caribbean I want to relax and have a drink on the beach. If you lose the plastic bracket they give you during the stay.. it’s a $250 fee. Lots of issues with the stay! Not sure if I would return if it was free.

Stayed 3 nights in Jul 2025

10/10 Excellent

Rita

Traveled with family and small children

Aug 1, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property

Stayed 4 nights in Jul 2025

4/10 Poor

Pauline

Traveled with family

Jul 31, 2025

Stayed 5 nights in Jul 2025

8/10 Good

Camille

Jul 31, 2025

Stayed 2 nights in Jul 2025

10/10 Excellent

Tyler

Traveled with partner

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great resort, friendly staff, close to the beach, good food, good entertainment, good splash park

Stayed 4 nights in Jul 2025

8/10 Good

Coral

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Jul 2025

10/10 Excellent

Patrice

Traveled with family

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was Amazing.

Stayed 4 nights in Jul 2025

10/10 Excellent

Estela

Jul 31, 2025

Stayed 4 nights in Jul 2025

10/10 Excellent

Estela

Traveled with family and small children

Jul 31, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Our checking process was somewhat slow since we had to wait almost an hour to get into our room. We had issues with outlets not working. The outlet by the mini bar was lose and would work intermittently. On one side of the bed the USB port didn’t work and there was no outlet to charge the cellphones. The bed was super comfortable, the food was amazing with a superior variety of foods. Even picky eaters can find something to enjoy. The staff worked really hard and were always willing to accommodate us. I ‘d like to suggest that you serve kids portions at the Italian restaurant to avoid waste. Longer hours at the kids play area would have been great.

Stayed 4 nights in Jul 2025

10/10 Excellent

Annette

Traveled with family

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

I love that the hotel is clean and the staff members are personable and professional. I absolutely loved the nightly entertainment, the performers are gret at their job, best performers so far out of all the hotels ive visited.

Stayed 5 nights in Jul 2025

10/10 Excellent

Melissa

Jul 31, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Jul 2025

10/10 Excellent

Jamar, waldorf

Traveled with family and small children, Traveled with family

Jul 30, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There were many great food options. Staff were friendly and helpful. Activities every night we were there which was very enjoyable for everyone including the children. I recommend this resort.

Stayed 4 nights in Jul 2025

2/10 Terrible

Novlette

Traveled with family

Jul 30, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No one cared!

Our stay was tarnished. We were held in the lobby for 6 hrs after I already paid for my trip and I have a receipt. They said their system says babies, while my receipt and payment shows children and my boys are 9 and 10. I paid for 4. Now they made pay $800 dollars more and the put me in the same room that they said was for 2 adults and 2 babies. Someone made a mistake But no one wants to fix it. I was let down by hotels.com because they took my payments.

Stayed 5 nights in Jul 2025

2/10 Terrible

Timothy

Jul 30, 2025

Stayed 4 nights in Jul 2025

6/10 Okay

Hana, New York

Traveled with group

Jul 28, 2025

Liked: Amenities

Disliked: Property conditions & facilities

There were no security personnel or security cameras throughout the resort. Very unsafe for a female. We were approached by 2 random men who claimed to stay at the resort. We stayed together as a group because we felt super unsafe.

Stayed 5 nights in Jul 2025