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Novotel Metz Centre

4.0 star property
Family-friendly hotel with a seasonal outdoor pool connected to a shopping center in Metz

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Photo gallery for Novotel Metz Centre

Exterior
Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk
Bar (on property)
Exterior
Sports facility

Popular amenities

  • Bar
  • Pool
  • Gym
  • Parking available
  • Laundry

Explore the area

Map
Place Des Paraiges, Centre Saint Jacques, Metz, Moselle, 57000
  • Metz Cathedral
    ‪6 min walk‬
  • Porte des Allemands
    ‪6 min walk‬
  • Centre Pompidou-Metz
    ‪15 min walk‬
  • Metz (ETZ-Metz - Nancy - Lorraine)
    ‪25 min drive‬

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Room options

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

7.8 out of 10
Good
(11 reviews)
  • 248 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Twin Room, 2 Twin Beds

Superior Twin Room, 2 Twin Beds | Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 248 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed | Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, desk

Executive Room, 1 Queen Bed

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Metz

Located in Metz-Centre – Ancienne Ville, Novotel Metz Centre is within a 5-minute walk of popular attractions such as Place d'Armes and Musée de la Cour d'Or. This 120-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and a gym. Centrally located in Metz, the hotel is connected to a shopping center and also a short walk from Porte des Allemands and Metz Cathedral.

What's nearby

  • Metz Christmas Market - 1 min walk - 0.1 miles
  • Metz Cathedral - 6 min walk - 0.4 miles
  • Porte des Allemands - 6 min walk - 0.4 miles
  • Place de la Republique - 8 min walk - 0.4 miles
  • Centre Pompidou-Metz - 15 min walk - 0.8 miles

Getting around

  • Metz Station - 13 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 30 min drive

Restaurants

  • ‪Vivians Pub Fairy - ‬1 min walk
  • ‪L’établi de papy louis - ‬1 min walk
  • ‪Waffle Factory - ‬4 min walk
  • ‪Aux Paraiges - ‬1 min walk
  • ‪Le Bon Samaritain - ‬2 min walk

About this property

Novotel Metz Centre

Family-friendly hotel with a seasonal outdoor pool connected to a shopping center in Metz
At Novotel Metz Centre, guests have access to a gym, free WiFi in public areas, and conference space. Self parking is available for EUR 15 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this family-friendly hotel include a seasonal outdoor pool, express check-out, and free newspapers.
Guests can expect WiFi and 23-inch flat-screen TVs with satellite channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian, Spanish

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Aug 17 - Aug 18
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Novotel cafe

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping mall

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3,552 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12.00 per pet, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Fee for in-room wireless internet: EUR 0 per stay (rates may vary)
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May to September.
  • Pool access available from 9:30 AM to 9:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Metz Centre
Novotel Metz Centre
Metz Novotel
Novotel Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Hotel Metz

Novotel Metz Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 266 out of 955 reviews
Rating 8 - Good. 433 out of 955 reviews
Rating 6 - Okay. 166 out of 955 reviews
Rating 4 - Poor. 61 out of 955 reviews
Rating 2 - Terrible. 29 out of 955 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time The office desk manager was super helpful and nice.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas markets at Metz

Nice location and normal Novotel room
Stayed 1 night in Dec 2024

10/10 Excellent

Sumita, Hercules

Stayed 4 nights in Nov 2024

6/10 Okay

Corinne

Traveled with family
Breakfast is outrageously expensive! Hit and miss with the front staff as to whether or not they are friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.
Stayed 1 night in Sep 2024

10/10 Excellent

Irem

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and facilities
Stayed 1 night in Aug 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For business clientele not tourists.

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.
Stayed 1 night in Aug 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dusty and rustic. In a good location.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Good breakfast. Unappealing decor above the first floor. Very slow elevators
Stayed 1 night in Jun 2024

6/10 Okay

Detlef

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wry central, very safe, large rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Bjorn

Stayed 2 nights in Jun 2024

10/10 Excellent

Les

Stayed 1 night in Jun 2024

6/10 Okay

Linda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Nice central hotel. Very clean. Staff not overly friendly
Stayed 2 nights in Apr 2024

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There were no washcloths, would like to have washcloths.
Stayed 1 night in Apr 2024

8/10 Good

Guglielmo

Stayed 1 night in Apr 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was fantastic...everything to see is within walking distance. It is a little difficult to get into the hotel as it's not intuitively obvious how to walk into the lobby. If you're driving, the parking garage is on the property, which is nice, but there's no good/easy place to check in/check out. Rooms were nice although a little small.
Stayed 1 night in Mar 2024

10/10 Excellent

boris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023