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Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel with an indoor pool connected to a shopping center in Melbourne

Choose dates to view prices

Photo gallery for Novotel Melbourne on Collins

Exterior
Creator video
Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk
Bar (on property)
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Parking available

Explore the area

View in a map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Family Suite, Multiple Beds

1 bedroom, down comforters, in-room safe, desk

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)
  • 527 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(34 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(36 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed | 1 bedroom, down comforters, in-room safe, desk

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, in-room safe, desk

Standard Room, 2 Twin Beds

8.4 out of 10
Very good
(6 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds | 1 bedroom, down comforters, in-room safe, desk

Deluxe Double Room, 2 Double Beds

7.6 out of 10
Good
(41 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

Stamford Plaza Melbourne

Melbourne Central Business District
  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,692 reviews
$125 nightly
The price is $137
Sep 29 - Sep 30
Total with taxes and fees
Stamford Plaza Melbourne

About the neighborhood

Melbourne

Located in Melbourne Central Business District, Novotel Melbourne on Collins is adjacent to Collins Street and within a 5-minute walk of other popular sights like Bourke Street Mall. This hotel has 380 rooms and welcomes guests with conveniences like a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Melbourne, and also a short walk from Melbourne Central and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk - 0.0 miles
  • Bourke Street Mall - 2 min walk - 0.1 miles
  • Melbourne Central - 7 min walk - 0.4 miles
  • Crown Casino - 15 min walk - 0.8 miles
  • Marvel Stadium - 19 min walk - 1.0 mile

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪La Petit Chateau - ‬3 min walk
  • ‪Maccaroni Trattoria Italiana - ‬1 min walk
  • ‪Shujinko - ‬3 min walk
  • ‪Aix Cafe - ‬1 min walk
  • ‪Lane - ‬1 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel with an indoor pool connected to a shopping center in Melbourne
At Novotel Melbourne on Collins, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for AUD 64 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this family-friendly hotel include a conference center, a 24-hour business center, and a computer station.
Guests can expect to find free WiFi and 32-inch LCD TVs with satellite channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior

Stamford Plaza Melbourne

  • Pool
  • Hot Tub
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 1,692 reviews
$125 nightly
The price is $137
Sep 29 - Sep 30
Total with taxes and fees
Stamford Plaza Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transportation

  • Offsite parking within 1 mile (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,018 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to September 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 15 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 80 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults, and AUD 0 to 39 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Are free cancellation options available at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Melbourne on Collins?

As of Sep 14, 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on Sep 21, 2025 start from $119.07, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Novotel Melbourne on Collins?

This hotel is situated in Melbourne Central Business District, just steps from Collins Street and Bourke Street Mall, and within a short walk of Melbourne Central. You'll also find Queen Victoria Market and Crown Casino less than a mile away.

Will I be able to park at Novotel Melbourne on Collins?

Yes, covered valet parking is offered for AUD 64 per day.

Does Novotel Melbourne on Collins have a casino at the property?

No, Novotel Melbourne on Collins doesn't have a casino.

Is there an indoor pool at Novotel Melbourne on Collins?

Yes, this hotel has an indoor pool. Guests have pool access between 6 AM and 10 PM. Note though that pool facilities will be unavailable from August 12 2025 until September 19 2025 (subject to change).

Is Novotel Melbourne on Collins good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Novotel Melbourne on Collins?

No, there isn't a spa tub at this hotel.

Does Novotel Melbourne on Collins have a restaurant with a breakfast menu?

Yes, Novotel Melbourne on Collins serves buffet breakfast for a surcharge each morning at Lane Restaurant.

Does Novotel Melbourne on Collins allow pets to stay free of charge?

No, pets aren't allowed at Novotel Melbourne on Collins though service animals are welcome.

Does Novotel Melbourne on Collins have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Novotel Melbourne on Collins?

The closest major airport to Novotel Melbourne on Collins is Melbourne, VIC (MEB-Essendon), which is 9.8 mi away (25 minutes by car). Another top airport is Melbourne Airport (MEL), which is located 14.2 mi away (30-minute drive).

Are there rooms with balconies that I can book at Novotel Melbourne on Collins?

No, you won't find guestrooms with balconies at Novotel Melbourne on Collins.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 324 out of 1001 reviews
Rating 6 - Okay. 136 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 30 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location, large room. Will stay again!
Stayed 4 nights in Jun 2025

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Michelle

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located easy to get around
Stayed 3 nights in Jun 2025

10/10 Excellent

Ann

Stayed 3 nights in Jun 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. The hotel was right in the city, on Collins Street. The beddings were comfortable. Family room was a good size for my fsmily of 4.
Stayed 2 nights in Jun 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a great stat, location great, room clean and comfortable, service was amazing all in all a great stay and would stay again.
Stayed 1 night in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

craig

Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
property is in a perfect spot for all of inner melbourne, the only down side was unfortunetly the pool and spa were not working ie heated during our stay having said that more than happy to stay there again
Stayed 3 nights in May 2025

10/10 Excellent

Nawaar

Stayed 3 nights in May 2025

10/10 Excellent

Xiaocui, auckland

Traveled with family and small children, Traveled with family
I think needs to update all the TV
Stayed 3 nights in May 2025

4/10 Poor

Danh

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheet had some stains. We called housekeeping to replace it on the first come, she answered yes but no action. We will never come back and avoiding to book any hotel with Novotel name
Stayed 4 nights in May 2025

8/10 Good

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service
The hotel could do with a refurbishment in some areas. The hallways are somewhat "Tatty". The air conditioner was either too cold or too hot and noisy with no facility to switch off entirely. The bedside lamps did not work. There are no USB points in the room. The bar and restaurant staff were very friendly and helpful as were the concierge staff. The room was quiet. The elevators appear to be an ongoing concern for the hotel as one is still under repair and the other stopped working on one of the evenings we were there, being mobility challenged that was a struggle.
Stayed 3 nights in May 2025

8/10 Good

Helen

Traveled with family and small children
Liked: Cleanliness
Room was modern and clean although a constant loud noise I could hear all night long from the hotel somewhere. Pool area seems not well maintained quite dirty looking in that area. Some staff were not very helpful aswell. I won’t be staying at this hotel again.
Stayed 1 night in May 2025

6/10 Okay

David

Traveled with partner
Disliked: Property conditions & facilities
Check in was slow, multiple elevators weren’t working. Bedside power points didn’t work.
Stayed 1 night in May 2025

6/10 Okay

Michele

Traveled with group
Liked: Cleanliness, staff & service, amenities
Convenient to the city, transport and shopping. Dinner at hotel was very good. Staff very friendly and helpful. Air conditioning in my room was poor. Noise from renovation was a bit off putting. Towels and washers are a bit tired looking
Stayed 3 nights in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and convenient. Very close to public transport and restaurants and shops were close by
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our booking at another hotel was cancelled/overbooked with no notice and the staff at Novotel found us a room with no notice and even upgraded our room free of charge. The staff were so kind and I cannot fault them. Their service was amazing.
Stayed 1 night in May 2025

10/10 Excellent

caroline

Stayed 2 nights in May 2025

10/10 Excellent

mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the position of the hotel, staff, amenities and the room was excellent
Stayed 1 night in May 2025

6/10 Okay

Matthew

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were amazing however, there were strains all over the carpet, there was no sweetner in the room as well as an open sugar sachet, I could hear people on the phone next door through the power outlet in the wall.
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Louise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff I interacted with were friendly and very helpful. We really appreciated the clean quiet and comfortable room.
Stayed 7 nights in Apr 2025

4/10 Poor

Sam

Stayed 3 nights in Apr 2025

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